Contact an In-Game Moderator |
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Volunteer Forum Moderator
Blop Gulper |
 29 May 2008, 17:35
| #1
Contact an In-Game Moderator
Rushu and Rosal have had a "contact an in-game moderator" thread for a while, now it's Shika's turn. This thread is going to be an attempt to help out the players and the moderators connect with each other. However, there will be VERY strict rules about this thread to avoid breaking the rules of this forum. If it works, yay for all of us. If it doesn't work, and people can't stick to the rules, it will be closed.
Read the following VERY CLOSELY before posting. Posts in violation of these rules will be deleted without an answer. Things you can use this thread for:
Things you can NOT use this thread for: IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support.
Please note that most of the moderators routinely check these areas for bots whenever they have the time: Kama-Sellers: Astrub Zaap, Astrub Alchemist Sellroom, Astrub General Resources Sellroom, Astrub Bank, Astrub South Gate (and on channels) Speed-Bots: Astrub Fields, Tofu Corner, and Incarnam Please don't report bots on these maps - we check them regularly, but (considering that there are only three to five of us), the moderators cannot watch these areas 24/7 and the bots return pretty quickly after we've removed them. Please include:
If you do not include all of the above, a moderator will not be able to contact you. Example post: Name: ExamplePlayer Times to be reached: 18:00 DUT to 21:00 DUT on Mondays and Wednesdays, and any time between noon and midnight GMT on Saturdays Request: I'm being harassed by a player who is chain aggressing me and insulting me. I have a screenshot of proof. Example post: Name: AnotherExample Times to be reached: 3pm EST to 9pm EST most days of the week Request: I'm stuck in the Crackler Dungeon on a glitched map. Please help me get out! -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
  
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Volunteer Forum Moderator
Blop Gulper |
30 May 2008, 11:28
| #2
I've updated the list of maps that moderators regularly check for bots in the message above.
Tiz. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Boowolf Squisher |
5 Jun 2008, 20:22
| #3
1. Name: Gravedancer
2. Times to be reached: 12.00PM - 10.00PM GMT weekdays (this week only) & 12.00PM - 9.00PM GMT weekends 3. Request: Insulting Remarks (Including Screenshots) P.S. this topic should be sticky! Edit (Tizwaz): Dealt with. |
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Member
Tofu Stroker |
8 Jun 2008, 05:11
| #4
In game name: sparkles
request: i my friend gave out his log now his items are gone and i'm scared because he's accusing me but he has stolen things too, i think he's tring to make it look like one of the 3 people he gave his account too. time/date: 05:24, gmt 08/06/2008 time to contact: i'm normally online. anytime Edit (Tizwaz): Tried to contact 8-Jun 16:00, 18:00 and 23:30 GMT. Will try again. Edit (Tizwaz): Tried to contact 9-Jun, 10-Jun, 11-Jun. Please leave another message with times you are online if you still want to talk to a moderator. |
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Volunteer Forum Moderator
Blop Gulper |
12 Jun 2008, 11:46
| #5
sparkles, Ive been unable to find you online. if you still want to talk to a moderator, please leave another message with times you will be online.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Gobkool Shearer |
26 Jun 2008, 21:30
| #6
In Game Name: Angeltt
Times to be reached: After 12pm - 3pm, 9pm + GMT most days of the week. Request: A member is asking me for my account details (screenshot taken) Edit(Tizwaz): I'm dealing with this. |
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Member
Larva |
27 Jun 2008, 10:30
| #7
Name: Squeak
Times to be reached: 7am-12pm, 6pm-11pm GMT Request: Overloaded as a ghost. Cant move to revive, cant exch, most things are in merch so cant drop/destroy enough Edit (Tizwaz): Squeak seems to be running around happily now, so I'll assume he sorted this himself. Case closed. |
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Volunteer Forum Moderator
Blop Gulper |
27 Jun 2008, 13:58
| #8
Squeak, did you get this sorted out yet? If not, Ill try and find you a little after 6pm.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
27 Jun 2008, 18:44
| #9
Yes got the problem solved thanks ^^ Hadnt thought of finding a priest.. Tried to reply to your pms a second ago but it just said you were offline when i tried =/
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Member
Tofu Stroker |
5 Jul 2008, 17:48
| #10
I would say, i'm on all day :D but uhm, the servers not working, and i couldnt seem to log into the forums for about 1 week,even though i wasnt misstyping anything ;o! and i've been away on a trip too, so yeah, idk whats being going on, I'll always be on from about 8pm, if its working again (UK time) i'll be on all night also =]
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Member
Tofu Stroker |
5 Jul 2008, 17:52
| #11
Haha, i've also thought of why we're missing each other, I'm on Rosal xD I'm just from UK, uhm, does this matter? or do i have to take my posts elsewhere now? Y___Y
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Member
Treechnid Hugger |
5 Jul 2008, 23:03
| #12
Citation specialcase : Haha, i've also thought of why we're missing each other, I'm on Rosal xD I'm just from UK, uhm, does this matter? or do i have to take my posts elsewhere now? Y___Y Yeah, that would be why you were missing each other =P UK forums are for Shika server =) |
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Volunteer Forum Moderator
Blop Gulper |
5 Jul 2008, 23:18
| #13
Please note point 1 in the " Things you can NOT use this thread for:" list above. This forum is for Shika only.
If you go to http://www.dofus.com, there is a similar thread in the Problems and Solutions forum for international servers there. Rosal problems should be posted there. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
16 Jul 2008, 07:16
| #14
Name: Phineous-Fingers
Times to be reached: All day Request: Possible farmer bot at -20,-42. Screenshots available. Not bothered if it's a player out-competing me, but this one won't respond to message or challenge which makes me think "bot". Edit: plus the guy seems to be going through the crops faster then 2sec/plant, which I thought was the limit. |
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Volunteer Forum Moderator
Blop Gulper |
16 Jul 2008, 08:50
| #15
Yup, that was a farming bot. Found and banned, thank you.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
16 Jul 2008, 10:34
| #16
Name: Scord-kopyt
Times to be reached: All time Request: i forget my secret answer can any help me with this in game or in pm |
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Volunteer Forum Moderator
Blop Gulper |
16 Jul 2008, 10:57
| #17
Moderators can't help you recover your secret question answer. Please file a ticket with support.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Piglet Milker |
18 Jul 2008, 20:56
| #18
Name: Nautilus-cz
Times to be reached: Mo-Fr: 18:00 - 22:00, weekend: 7:00 - 22:00 Request: Member offer me: "I you want to prey people, tell me your nick and password. I will do that you can prey them." - Translated from polish language. Screenshot taken. Excuse me my EN, I'm Czech |
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Volunteer Forum Moderator
Piglet Tracker |
18 Jul 2008, 22:19
| #19
Citation Ponorkar : Name: Nautilus-cz Times to be reached: Mo-Fr: 18:00 - 22:00, weekend: 7:00 - 22:00 Request: Member offer me: "I you want to prey people, tell me your nick and password. I will do that you can prey them." - Translated from polish language. Screenshot taken. Excuse me my EN, I'm Czech Looking into this :) will need to translate the polish first :) EDIT: Need a better polish translator, im afraid i can not read the message in the screen shot :( -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Piglet Milker |
18 Jul 2008, 22:46
| #20
Citation Need a better polish translator, im afraid i can not read the message in the screen shot :( He did few mistakes in this message.... or/and using incorrect words chaslo = haslo = password rzebys = żeby = so / so that etc. |
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Member
Arachnophobe |
21 Jul 2008, 10:14
| #21
Name: Phineous-Fingers
Times to be reached: All day Request: Possible farmer bot at -20,-42, again. Screenshots available with message tiimes to show how fast it's going through the resources. Doesn't respond to private messages or challenges. For pity's sake, people, if you're going to use a bot then at least don't run one that annoys the other people who play this game. Do you think I like to make these reports? |
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Volunteer Forum Moderator
Blop Gulper |
21 Jul 2008, 21:00
| #22
I've had a look at that location, but no bot there just now. I'll have a look again later and tomorrow.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Blop Gulper |
22 Jul 2008, 00:53
| #23
i think ive seen bots there too also ive seen them at the farmer workshop thats at the tofu dungeon entrance and ive being told they run up to bonta and make bread i also think the bots have a guild called deleted me and my friend saw a bot in this guild and ive seen them on a number of times
Edit (Tizwaz): Please dont name guilds you suspect of wrongdoing on the forum either. |
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Member
Larva |
22 Jul 2008, 13:02
| #24
Name: meandlite
Times to be reached: 12am - 14am Tuesday Request: Several players are stuck, including me, in heart of dopple getting the cant load map info message. Since no recalls or pots can be used we are black-screened stuck and cant do anything. Guessing this is due to the new update with no challenges in heart of territories. Teleporting us somewhere else will be much appreciated. EDIT: Problem resolved, thx |
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Member
Arachnophobe |
22 Jul 2008, 13:18
| #25
same problem with the doppel land heart, please get us out promptly
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Volunteer Forum Moderator
Blop Gulper |
22 Jul 2008, 16:55
| #26
I'll be online around 6pm-6:30pm UK time, and will check for people stuck in the heart rooms then. Its possible another mod may be online before me.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Volunteer Forum Moderator
Piglet Tracker |
22 Jul 2008, 21:57
| #27
i have had a quick look around there, but found no one yet who is stranded.
But will keep looking on and off :) -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
23 Jul 2008, 20:57
| #28
Name: Phineous-Fingers
Times to be reached: Most of the evening. Request: Yes, more suspected farmbots. At -19,-41, this time, and two of them. Don't respond to private messages or challenges, and they're cutting grain like lawnmowers. Same two bots I've reported before, and both in the same guild. I have screenshots showing names, guild affiliation, private messages sent, and time. |
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Member
Larva |
24 Jul 2008, 17:02
| #29
there's more and more characters just standing anouncing websites that sell kamas. Around Astrub bank and Resources mkt they stay there all day. I think the ankama team sould do something to prevent this. It's getting worst everyday. Sometimes we can't even see the floor, because of the flood.
I have print screen, if u want me to send it. But, they're standing all day there, so u souldn't have problems to see what's happening. Tks |
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Volunteer Forum Moderator
Blop Gulper |
24 Jul 2008, 20:10
| #30
From above:
Please note that most of the moderators routinely check these areas for bots whenever they have the time: Kama-Sellers: Astrub Zaap, Astrub Alchemist Sellroom, Astrub General Resources Sellroom, Astrub Bank, Astrub South Gate (and on channels) Speed-Bots: Astrub Fields, Tofu Corner, and Incarnam Please don't report bots on these maps - we check them regularly, but (considering that there are only three to five of us), the moderators cannot watch these areas 24/7 and the bots return pretty quickly after we've removed them. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Scaraleaf Planter |
25 Jul 2008, 15:55
| #31
Name: ultra-twiglet or twiggys-darkside my enu alt :D
Times to be reached: all the time really :) Request: i use my immune and place a glyph on me....then i reduce like 10000 or so damage but still end up loosing 240ish hp (burning glyph) D: thnx tiz Edit (Tizwaz): Is no longer happening. |
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Member
Scaraleaf Planter |
28 Jul 2008, 21:40
| #32
Name: Fyorl
Times to be reached: 10:00 - 20:00 GMT usually although I'll be absent from 17:00 GMT tomorrow (28/07/08) until 04/08/08. Request: Merchant abuse at (26, -38). There's a ridiculously priced item which is clearly being used to hold place. Edit (Tizwaz): One abusive merchant on that map found and kicked. |
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Member
Gobball Breeder |
30 Jul 2008, 09:10
| #33
Name : Dave-Bob
Time : Any Problem : I deleted my char but he was also the leader of my guild, is there any way of getting the guild onto my current char? |
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Volunteer Forum Moderator
Blop Gulper |
30 Jul 2008, 16:36
| #34
Sorry, Dave-Bob, that's not something a moderator can help you with.
Please submit a ticket to support and ask them to help you. There's a link to Dofus Support at the top of the forum page. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Gobball Breeder |
30 Jul 2008, 17:50
| #35
I thought you might not have had the powers to do that so I sent off a ticket earlier but still havent got a reply :/ you know how long it takes for them to reply?
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Volunteer Forum Moderator
Blop Gulper |
31 Jul 2008, 10:05
| #36
I'm afraid I can't predict how long it will take support to answer either..
May be longer than normal at the moment due to the hosting move. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Tofu Stroker |
3 Aug 2008, 15:59
| #37
In game name - Kahu
time's to be reached - 3pm - 10pm problem - spamming and arguemens and i mean random arguements and random trolling (spamming etc) Edit (Tizwaz): Tried to contact between 5pm and 6pm, no luck yet. Will try again later. |
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Member
Larva |
10 Aug 2008, 16:24
| #38
I can't get onto the log in page on the dofus site.I've tried on Mozilla and Internet explorer. I asked my friends to check if it was just me that was experiencing the problem. It happen to them too. Any Solutions?
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Volunteer Forum Moderator
Blop Gulper |
10 Aug 2008, 23:08
| #39
I'm afraid moderators dont know any more about that issue than you do.
I suspect its the issue Kaoly referred to here: http://forum.dofus.co.uk/topic.php?lang=en&id=4870 Cant help any more than that, sorry -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
12 Aug 2008, 02:26
| #40
Hi, I seem to have been banned for a very obscure reason "selling kamas for real money", i wish i had had some kamas to sell... Unfortunately, i have no way to challenge this extremely absurd accusation as the dofus support is down. I would like to know who thought i was doing this, and how? is there any way a mod can help me with this problem.
I am not a kama farmer, i have a 173 sadida named sadiefrost. i dont have an army of bots. This has distressed me no end. Please help. IGN. sadiefrost.Times on: cant, im banned. email as on ankama records. try pm enufrost after 6pmGMT |
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Volunteer Forum Moderator
Blop Gulper |
12 Aug 2008, 08:13
| #41
Hi Sadie,
I had a look at your account, and there's no record of a ban on it. This means you weren't banned by a moderator or the AutoKick system. You may have been banned by Support. Unfortunately, this means a moderator can't help you. You'll have to contact Support. I'll add a note to my moderator report asking someone to have a look at this, but please do send a ticket. Edit: Also sent you a pm on IV -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Community Manager
Royal Tofu Plucker |
12 Aug 2008, 08:50
| #42
Citation couloumbers : Hi, I seem to have been banned for a very obscure reason "selling kamas for real money", i wish i had had some kamas to sell... Unfortunately, i have no way to challenge this extremely absurd accusation as the dofus support is down. I would like to know who thought i was doing this, and how? is there any way a mod can help me with this problem. The Anti-bot measures have gotten really radical lately and what happened, is that you probably shared an IP with a bot, or was on the wrong map at the wrong time and was mistaken for one... I apologize for that. Since Support is closed, I lifted the ban on your account. Kaoly -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
12 Aug 2008, 11:31
| #43
Hello, I've encountered the same problem as couloumbers. I and my five characters were all banned, all without reason. As stated I've been unable to contact support via the ticket system.
I nor any of my characters are kama farmers. The character belonging to this account is Quicktank, 150 sac, the other four are, Eta 168 Sadida, Dacheat 169 Eni, creeds-devil 130 Iop, Shuranthae 119 Pandawa. Contact information, can be contacted on ankama records, or PM dacheat via Imp's village forums. Thank you. |
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Member
Larva |
12 Aug 2008, 11:54
| #44
I'm afraid I've had the same problem, banned without a legitimate reason. The same excuse, 'Selling Kamas for real Money'. I am not a kamas farmer and never have been. As with Onwaban and Couloumbers I also cannot get in touch with support.
The character banned is Merth: 143 Ecaflip I should be on Ehergiz: 133 Enutrof if needed to be contacted. Times are sketchy as I have a hectic social life but around 9pm GMT onwards is the best bet. |
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Volunteer Forum Moderator
Blop Gulper |
12 Aug 2008, 12:47
| #45
I've asked kaoly to look into these cases too. As I noted before, there's nothing a moderator can do.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
12 Aug 2008, 16:16
| #46
Kaoly, thankyou for unbanning, these measures really are strict. I had sent a ticket but obviously you can close that now.
Maybe your programmers can find a different way to find bots rather than just looking for large groups accessed by the same IP address in a single fight. Measures i tend to take involve opening a bwak egg on the map that i have found bots on (thanks cheat) which cant be attacked ny the bots, but they try anyway, they just chase the bwaks around unable to kill them until the bwak becomes rogue. This keeps the bots visible so we can screenshot and post on the forums. Anyway, thanks for the unban, im all happy again ^^ |
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Volunteer Forum Moderator
Blop Gulper |
12 Aug 2008, 16:29
| #47
Kaoly has now unbanned the other accounts reported here, although she could only find four associated accounts for onwaban.
We're sorry this has affected you - developers are working very hard on the bot problem just now, and there's always a risk of a few innocent people being caught up when you're banning thousands of bots. I'm sure they are continuing to work on making sure innocent people arent banned as much as they are on nailing the bots. If there are other accounts still banned, post here, and myself or another moderator will raise the issue directly with someone in Support. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
12 Aug 2008, 18:37
| #48
Firstly I'd like to thank you for the effectiveness with which you have dwelt with this. My past experience with the support systems has been unfortunate, this has renewed some hope for it.
Regarding the 5th account. Nickname: Infery (I'm unable to use the name for forum use) Character: Dacheat Class: Enirpsa Level: 169 Thanks again. Edit: After looking into the other accounts It turns out only two of the accounts were unbanned, those belonging to Eta, and Quicktank. This is the information for the other characters. Nickname: Devils-creed Character: Creeds-devil Class: Iop Level: 131 Nickname: Meanwhile Character: Shuranthae Class: Pandawa Level: 119 If you require any other information, please contact me. I play American hours, GMT -8, so Imps village may be the best bet. :) |
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Volunteer Forum Moderator
Blop Gulper |
12 Aug 2008, 20:09
| #49
I've dropped an email to someone in Support, and asked if they can unban the characters Kaoly couldnt find.
Will be business hours tomorrow, I would imagine. Apologies again for the inconvenience. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Gobkool Shearer |
16 Aug 2008, 17:19
| #50
Shokurei
8pm to 2am BST, ofter earlier. 10% kama scammer. I have screenie of offer. |
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Volunteer Forum Moderator
Piglet Tracker |
16 Aug 2008, 20:59
| #51
ChokuRei
Looking into this for you Themis -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
17 Aug 2008, 08:19
| #52
IGN: quicktank
While I was farming crab pincers a large group of 8 bot like people showed up at 8,21 It's a group of 8 sadidas, odd colored. They don't move like the normal bots, (faster than normal movement) but they're names/nicknames are bot like as well. Tried talking to them, no response. Just found it odd. Edit (Tizwaz): Removed screenshots - Its not permitted to show names on this forum. Please read the rules above before posting. |
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Volunteer Forum Moderator
Blop Gulper |
17 Aug 2008, 14:43
| #53
We'll look into bot activity in that area, thank you. But please refrain from posting names, or screenshots containing names, on the forum. There are strict rules for use of this forum, and this thread has to comply like all the rest
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
19 Aug 2008, 11:26
| #54
Name: Arch-Arrows
Times to be reached: 11am - 11pm GMT every day. Request: I am stuck at 666,666 and i cannot go anywhere; my pingoku died because of this and i am not too happy about that either, please take me off the island EDIT: Also I have a screenshot of someone buying P2P code for 150.000 kamas (most likely a scam) and I would happily show you if you took me off this island |
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Volunteer Forum Moderator
Piglet Tracker |
19 Aug 2008, 11:59
| #55
Arch-Arrows i've sent you to the Amakna Kanojedo ( i do not have the tools to send you to Incarnam )
Themis -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Gobball Breeder |
20 Aug 2008, 17:07
| #56
At the moment, I've had no issues (other than the 'no attack until you move' bug mentioned elsewhere).
However, reading this topic and seeing how much use Tizwaz and Themis have been to everyone on Shika, I would like to extend my most heartfelt thanks. I know all 7 of the incorrectly banned people on this forum, and though there are still unresolved bans on some of them, I commend you for your efforts. Keep on doing what you're doing... this community wouldn't be the same without you. -Suaverthanthou EDIT: Kaoly is also awesome, but I figured that could go unstated :P |
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Member
Treechnid Hugger |
25 Aug 2008, 19:03
| #57
im sorry if i shouldnt have posted this here, but ive noticed a lot of the people who matter post in here (i.e. the mods) and i was wondering if anyone could help me with this problem http://alkaspace.com/is.php?i=57154&(..) when i log in i get the message !NO_SERVER_FOUND! and yes... i have tried to clear the cache... several times, and ive also uninstalled the game and re-installed it twice... please help me, and i was getting my subscription again this week and everything.... :o(
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Volunteer Forum Moderator
Blop Gulper |
25 Aug 2008, 22:21
| #58
There isnt really anything a moderator can do to help you with this. We're just players like you.
If you've tried clearing the cache, and reinstalling Dofus, and that hasnt helped, Im not sure what else you could do. I can only suggest you submit a support ticket, and show them the same screenshot. Sorry I can't be more help. Tiz. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Treechnid Hugger |
25 Aug 2008, 22:55
| #59
if ur players u can feel my pain.... and with the new support i dont know what category, UI/text/translation bug perhaps???
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Member
Larva |
29 Aug 2008, 17:46
| #60
IGN: Argonath
Times available: 1600-2200 gmt Reason: Tried in vain with support, so I guess I need a mod now. Thanks Edit (Tizwaz): Dealt with. |
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Member
Tofu Stroker |
31 Aug 2008, 16:42
| #61
Hello, our percs are being attacked over and over by the same person/s and usually they are low levels with only 1hp... is this something a moderator can help with? I know we could just remove the perc, but i feel that this would just be giving into the perpetrators and would only encourage them on their campaign of harrassment. Please could you advise best way to deal with these people if moderators cant help.
Thanks in advance, Calix/Ultre Edit(Tizwaz): Spoke to Calix, attacks have stopped. Offered some advice on what to do if it happens again. |
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Member
Blop Gulper |
1 Sep 2008, 22:41
| #62
IGN: Azu
Times available: 1300-2000 gmt Reason: Pvp abuse/teamkilling I have screenshots proving my reasons, but they are in low quality since Dofus lags on my computer a lot. I hope you can help :] Edit(Tizwaz): Sorry, Azu, I wasn't able to be online yesterday. if another mod doesnt speak to you first, I'll try and catch you this evening. |
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Volunteer Forum Moderator
Blop Gulper |
3 Sep 2008, 19:44
| #63
Azu, Ive not been able to find you online. If I'm not online, I may be watching this forum. Leave a message here with when you are online.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Gobball Breeder |
4 Sep 2008, 21:56
| #64
Name: Harlequiin
Times to be reached: All day. Request: As odd as this is going to sound, I'm going to try to make it as clear as I can describe it. The same person has been creating and logging in as " celebrities " for the past few days or so, spamming chats with " I AM (Insert Celebrity) " . I finally print-screened them, and they began insulting me, etc. Normally I'm not one to complain about the insults, but this has been happening for the past few days, like I stated. I have screenshots, if needed, as well, but the screenshots are only from today. I know it's the same person from the Information option, as well. |
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Volunteer Forum Moderator
Blop Gulper |
4 Sep 2008, 22:13
| #65
I know exactly what you mean. Ive dealt with several of the characters. Will need to talk to Support to get him stopped from creating new ones.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
9 Sep 2008, 22:06
| #66
in-game name: fire-gloudy
times to be reached: from 22.00 to ... reason: scamming |
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Member
Larva |
13 Sep 2008, 15:08
| #67
my names flip-a-coin and some person scammed me out of a ring im not quite sure if this is wrong it is in runescape and other mmorpgs the scammer is also denying it saying she doesnt have my litveium ring what should i do?
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Member
Arachnophobe |
25 Sep 2008, 07:57
| #68
Plz i dont know who to contact or how for logging in problem on new 1.25 version, who can i talk to or how can i send a ticket. I cant go (in-game) but im checking forums 4pm-10pm everyday
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Volunteer Forum Moderator
Blop Gulper |
25 Sep 2008, 14:47
| #69
An in-game moderator can't help you with this, krrazy
Check the "A Guide to the New Support system" at the top of this forum for how to submit a ticket. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
26 Sep 2008, 02:41
| #70
I checked the "A New Guide for Support", and my problem must be the 0.1% that is not listed. Ive searched all over the website and the forums for an answer to my problem, and i found one that was simialiar, but there was no option for sending a ticket. Ive done everything... reinstalling the game, reconfiguring firewall, adding ports, and everything i can do and that the games suggests for similiar problems. I dont know what to do, and im very close to quitting dofus alltogether,(Ive been playing for over 6mons. frequently). Someones gotta be able to help me or allow me to send a ticket
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Volunteer Forum Moderator
Piglet Tracker |
26 Sep 2008, 08:54
| #71
Krrazy
This is not the correct thread for this discussion (as this is for in-game only problems) , However. Please look here http://forum.dofus.com/topic.php?lang=en&id=65739 ( its a long post, but please read all of it ^_^ ) And see if the advice helps you there If you still have problems please make a new post here http://forum.dofus.co.uk/thread.php?lang=en&id=6 Themis x -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Treechnid Hugger |
27 Sep 2008, 13:14
| #72
in-game name:Akatsuki-Hidan
Reason:people starting aruguements with me times on:12:00am to 24:00pm Edit: Im allways online between those times Edit(Tizwaz): Looked for you online, no luck yet. |
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Member
Larva |
27 Sep 2008, 19:34
| #73
in game name: Xxreddragonx
time 4.00pm to 8.00pm my problem is that when i log on after 30mins my charcter starts to lag badly then i get disconected from game wthen i log in again and is still laggy all the players are not lagging is only me can you help? Edit (Tizwaz):Sorry, an in-game moderator can't help you with this any more than any other player can. Only suggestion I have is that your computer may not have enough memory. Dofus gets very laggy when it runs low on memory.__ |
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Member
Arachnophobe |
28 Sep 2008, 09:04
| #74
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Member
Larva |
2 Oct 2008, 12:29
| #75
name: bidmead
problem: abandoned houses, not sure this is the right place to ask about them but there is nothing in the ticket system they fall under. there is 1 i would love to buy in brak and was wondering how or when it will be bac up for sale im on rushu, im on line most of the time so shouldnt be to hard to get intouch in game or on hear if this isnt the right place to sort it could you plz tell me what to do regards bidmead Edit (Themis) Yes this is the wrong place for this question, and this section is also meant for the UK server too ^^ , please look here http://forum.dofus.com/en/topic.php?lang(..) |
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Member
Treechnid Hugger |
3 Oct 2008, 00:15
| #76
in-game name:Lion-Returns
Reason:werther not say times on:12:00am to 24:00pm Edit(Tizwaz): Spoken to Lion-Returns and advised him on what to do if his problem occurs again. i have anyother problem i might have a bug im not p2p and i cant submit a ticket some1 help me |
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Member
Scaraleaf Planter |
3 Oct 2008, 17:40
| #77
Name: Fyorl
Times to be reached: Irrelevant Request: Merchant abuse at 26,-38 a Piece of Cherry Blop being sold for 50kk. Edit (Tizwaz): Merchant kicked |
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Member
Larva |
10 Oct 2008, 21:31
| #78
Hi I'm sorry to bother you but I have a big problem,
Since the 1.25 update I have been unable to access dofus, when I try to launch dofus I am told it is unable to access the internet and that I need to define my network settings. Firstly, I have no idea what that means and after being to told to try reseting my firewall settings I'm still having no luck. I just don't understand the technical jargon I'm being asked to define such as proxy server and port :S, I've even tried typing those in from my web browser's configuration menu but still no luck... Can you help? Many thanks Lou. |
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Volunteer Forum Moderator
Blop Gulper |
10 Oct 2008, 21:40
| #79
Sorry, lou-d, but this isnt a problem an in-game moderator can help you with. You will have to contact Support by sending a ticket.
-------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
27 Oct 2008, 00:38
| #80
hey i have won items due to the lottery and subscribing etc.. but it wont let me sell them and it says i cant till next year can yu please make my items able to sell thanks for your time
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Volunteer Forum Moderator
Piglet Tracker |
27 Oct 2008, 08:25
| #81
Okthenbeeby, This is also not something a MOD can deal with.
And items won in the Loto do have a period of time where you can not sell them, it is how the game works. You will simply have to wait till that time comes to sell those items Themis x -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
29 Oct 2008, 11:30
| #82
Name: Mirrim
Times to be reached: easily at 11pm till 1am GMT Request: Person attempted to scam me out of my pet, did it in a profoundly stupid way, but i dont want to see people getting scammed out of their items, Proof can be given. BTW, this person has done this several time now, after being warned (as far as i know), about time you banned him (but thats up to you in the end  )
This post has been edited by AegisDarkheart: 29 Oct 2008, 11:31 |
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Member
Piglet Milker |
29 Oct 2008, 12:23
| #83
QUOTE (lou-d @ 10 Oct 2008, 21:31)  Hi I'm sorry to bother you but I have a big problem, Since the 1.25 update I have been unable to access dofus, when I try to launch dofus I am told it is unable to access the internet and that I need to define my network settings. Firstly, I have no idea what that means and after being to told to try reseting my firewall settings I'm still having no luck. I just don't understand the technical jargon I'm being asked to define such as proxy server and port :S, I've even tried typing those in from my web browser's configuration menu but still no luck... Can you help? Many thanks Lou. Wait. I think I've had this problem before *opens Dofus client* hm... Okay. At the log-in screen, click on Advanced Options >> and the switch your proxy server to 443. If that still doesn't work, it probably is a bug in the download, so uninstall Dofus and restall it. : D I hope it helps! ~Panda |
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Member
Larva |
14 Nov 2008, 18:27
| #84
Name: [REMOVED]
Reason: he took my freinds items and wont give them back! Time to be reasched: n/a Server: shika Edit (Tizwaz): Have been looking for you in game to discuss your issues. Please do not name players on forum, even this one. We can discuss details in game. This post has been edited by [MOD]Tizwaz: 18 Nov 2008, 10:16
Reason for edit: Removed names
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Member
Larva |
14 Nov 2008, 19:21
| #85
Ultimate-Masher
times can be reatched 15:30 reason scammer named [REMOVED] going around someone should take cear of it.  Edit (Tizwaz): Have been looking for you in game to discuss your issues. Please do not name players on forum, even this one. We can discuss details in game.
Reason for edit: Removed name
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Member
Larva |
15 Nov 2008, 20:47
| #86
hi another problem has happend everything says unidntefid and im not p2p so i dont know what do to
Edit (Tizwaz): Sorry, this isn't a problem an in-game moderator can help you with. Other members may be able to help you on the forum, or you could send a support ticket.
Reason for edit: Reply
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Member
Larva |
16 Nov 2008, 08:17
| #87
contact: Needle-Thread
server: shika time: on most of the time reason: possible a hunting bot at 4,-11. the tofus corner got picture and account name, if needed Edit (Tizwaz): I think I got that bot. If you see it again let me know. This post has been edited by [MOD]Tizwaz: 26 Nov 2008, 23:11 |
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Member
Larva |
17 Nov 2008, 20:45
| #88
Name: [REMOVED]
Reason: calling me racist names and insulting me for no reason Time to be reasched:current time Server: shika Edit (Tizwaz): Have been looking for you in game to discuss your issues. Please do not name players on forum, even this one. We can discuss details in game.
Reason for edit: Removed name
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Member
Treechnid Hugger |
25 Nov 2008, 21:56
| #89
In-game name : Kyubi-Ninja
times can be reached : english time 1500-2200 reason: [removed] Edit(Tizwaz): Have spoken to you about this issue, and a moderator cant help you. Please raise a ticket with support. ok i will get to it as soon as i have stuff cleared This post has been edited by Lord-Of-The-Okatskai: 26 Nov 2008, 23:18
Reason for edit: Removed reason, due to language.
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Member
Larva |
5 Dec 2008, 22:37
| #90
Nickname: CrimsonSakura
Character Usually Used: Najikko Online When: Saturday 6th December and Sunday 7th December, weekdays I'm busy in school. Available Friday 5th December from 7:00pm til 22:00pm. Saturday & Sunday: 12:00pm - 7/8:00pm. My problem is that when my El Scarador died, I was able to take it to Oshimo to revive it, and it still has the "Can be exchanged as of..." My Ghast has the same exchange thing, but I cannot exchange it with Oshimo this time. I'm really confused as to what's going on. This post has been edited by CrimsonSakura-Chan: 5 Dec 2008, 22:40 |
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Volunteer Forum Moderator
Blop Gulper |
6 Dec 2008, 14:23
| #91
QUOTE (CrimsonSakura-Chan @ 5 Dec 2008, 22:37) Nickname: CrimsonSakura Character Usually Used: Najikko Online When: Saturday 6th December and Sunday 7th December, weekdays I'm busy in school. Available Friday 5th December from 7:00pm til 22:00pm. Saturday & Sunday: 12:00pm - 7/8:00pm. My problem is that when my El Scarador died, I was able to take it to Oshimo to revive it, and it still has the "Can be exchanged as of..." My Ghast has the same exchange thing, but I cannot exchange it with Oshimo this time. I'm really confused as to what's going on. This isnt a problem an in-game moderator can help with. You may want to report a bug via Support. Since you can't exchange these pets in any other way in first three months, I wouldnt expect you would be able to do this either. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Larva |
14 Dec 2008, 12:21
| #92
All my dofus text is coming up with exclamation marks and underscores it means i can't see a lot of text like level requirements for item please help.
Hi can anyone help all mt text has exclamation marks and underscores? i cant see a lot of text like item level requirement. just cleared cachce sorted it This post has been edited by [MOD]Raiu: 5 Jan 2009, 16:18
Reason for edit: Posts merged. Also, this is not something that requires a moderator to fix.
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Member
Arachnophobe |
19 Dec 2008, 22:52
| #93
Im stuck at (-19,35). I need to kill a mob which is supposed to agress me when i move but it does not. Any chances you could help me out?
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Volunteer Forum Moderator
Blop Gulper |
20 Dec 2008, 20:57
| #94
QUOTE (Mikefield @ 19 Dec 2008, 22:52) Im stuck at (-19,35). I need to kill a mob which is supposed to agress me when i move but it does not. Any chances you could help me out? There were some issues like this fixed in Wednesday's update, is this still affecting you? If so, Im not sure anyone on the forum, nor a moderator, can help you. Only Support can fix an issue like that. If you're stuck on the map for some reason, I can transport you to 0,0.. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Tofu Stroker |
21 Dec 2008, 12:18
| #95
Downloading Dofus_1.26.0_release.7z
File downloaded Checking downloaded file... Installing Dofus_1.26.0_release.7z Downloading Dofus_1.26.0_release.7z File downloadedDownloading Dofus_1.26.0_release.7z File downloaded Checking downloaded file... Installing Dofus_1.26.0_release.7z Downloading Dofus_1.26.0_release.7z File downloaded Checking downloaded file... Installing Dofus_1.26.0_release.7z all i git when i try to download the new version plz help i posted here cos no 1 helping me and a mod might c it |
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Member
Arachnophobe |
21 Dec 2008, 13:34
| #96
Im able to leave the map, but the monsters are still not agressive and i see no way in getting to them. The thing is I need this quest to get +1 crit bonus which im unable to obtain now... And y
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Volunteer Forum Moderator
Blop Gulper |
21 Dec 2008, 21:42
| #97
Mikefield: All I'd be able to do is teleport you away, so if you're stuck, I can't help you. Send a Support ticket please.
hilowman: Sorry, in-game mods cant help you with this, and I don't personally know what;s wrong. Send a Support ticket please. -------------------- Important and Useful Links Support <<>> Terms of Service <<>> UK Forum Rules <<>> Community Site <<>> Game Guide |
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Member
Arachnophobe |
5 Jan 2009, 15:30
| #98
Name: Kicko
Times to be reached: 10:00 GMTto 18:00 GMT Mon-Fri Request: I'm being harassed by a player who is chain aggressing. 4 times today so far and I haven't even had lunch yet. I have a screenshot of proof. Edit(Tizwaz): Discussed this with Kicko. |
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Member
Arachnophobe |
7 Jan 2009, 18:25
| #99
Hello, my IGN is Anania and I would like to report a chain-aggress. More than twice a day, with peaks of 5/6 times a day also. Wings up or not. And I am not the only one. Anything that can be done? Best regards, A.
PS: I can be reached right now if possible. Edit (Tizwaz): Tried to contact you at 20:49 Dofus time. Please leave some times when we'd be able to talk to you in game. This post has been edited by [MOD]Tizwaz: 7 Jan 2009, 20:38 |
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Member
Arachnophobe |
7 Jan 2009, 23:03
| #100
QUOTE (AnurienaI @ 7 Jan 2009, 18:25) Hello, my IGN is Anania and I would like to report a chain-aggress. More than twice a day, with peaks of 5/6 times a day also. Wings up or not. And I am not the only one. Anything that can be done? Best regards, A. PS: I can be reached right now if possible. Edit (Tizwaz): Tried to contact you at 20:49 Dofus time. Please leave some times when we'd be able to talk to you in game. I can be found online usually from 11:00 to 23:00 London time , which means I am back online again now. I am planning on staying on as long as I resist, so I will not miss you again. Sorry about before. A~ Edit (Tizwaz): I'll try and catch you today, but I'll definately be online this evening from 8pm UK time. Edit (Tizwaz): Discussed the problem with Anania, and made some recommendations. |
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| Lo-Fi Version | Time is now: 22 November 2009, 14:19 |