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When will subscriptions be available again?
 ElementEX
Member Larva
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post 26 May 2009, 00:28 | #1
When will subscriptions be available again? Is there any chance that credit card subscriptions'll be available soon? Even if I manage to get to the bank's page, to put in my credit card info, I get the
"Your payment by Credit Card has not been accepted!
Your subscription for 1 month (30 days) (corresponding to a value of $6.90) could not be credited since no payment has been registered for this transaction," message. I know I need to put in a support ticket, but I was just wondering if anybody here on the forums had any info.
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 blacklantern
Member Arachnophobe
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post 31 May 2009, 05:56 | #2
QUOTE (ElementEX @ 26 May 2009, 01:28) *
Is there any chance that credit card subscriptions'll be available soon? Even if I manage to get to the bank's page, to put in my credit card info, I get the
"Your payment by Credit Card has not been accepted!
Your subscription for 1 month (30 days) (corresponding to a value of $6.90) could not be credited since no payment has been registered for this transaction," message. I know I need to put in a support ticket, but I was just wondering if anybody here on the forums had any info.

I to am having the same problem. I was eager to try P2P for a month but it seems not to be working.Please fix soon.
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 TheBork
Member Ouginak Torturer
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post 31 May 2009, 11:32 | #3
I wouldn't count on it being fixed any time soon. I sent a number of tickets concerning this and all I got in reply was 'advice' to make sure I entered correct details and that I have enough money on my card, or to choose a different payment method... the Support is outright denying that something could be wrong with the payments. Maybe it's because it would mean some work for them, instead of just replying with pre-defined answers to tickets...
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 Ahairo
Member Treechnid Hugger
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post 2 Jun 2009, 11:34 | #4
I got instroctions to scan my credit card and my ID smile.gif I think NOT... Ankama, you lost another player :/
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 Treythos
Member Arachnophobe
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post 6 Jun 2009, 21:27 | #5
QUOTE (Ahairo @ 2 Jun 2009, 11:34) *
I got instroctions to scan my credit card and my ID smile.gif I think NOT... Ankama, you lost another player :/


Im having similar problems, but now it says ive exceded my # of credit card things and must wait 24 hours to try again, it also mentions fraud, and its my own dang card -.- The other day i logged in after waiting 2 days, not one, so more then 24 hours, and tried my card again. It got all the way to put in information and then my computer crashed. Soon after i Restarted my computer and again its back to "Fraud blah blah" "You have exceded your limit of credit card transactions please wait 24 hourS" is this problem still that new and why wont ankama respond to tickets?
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 CallumNZ
Member Arachnophobe
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post 14 Jun 2009, 10:28 | #6
This shits pissing me off, just says "this service is currently unavalible" or some crap like that untill i try too many times and says that thing about too many credit card things in last 24 hrs. Wtf?!
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 xxxd
Member Larva
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post 15 Jun 2009, 15:07 | #7
Cmon guy's just answer us when that stupid credit card payment will be available again... For the god sakes you can see yourself how many ppl are complaining about the same problem. So move ur buts and do something!

This post has been edited by xxxd: 15 Jun 2009, 15:07
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 burata-store
Member Arachnophobe
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post 16 Jun 2009, 12:43 | #8
QUOTE (ElementEX @ 26 May 2009, 01:28) *
Is there any chance that credit card subscriptions'll be available soon? Even if I manage to get to the bank's page, to put in my credit card info, I get the
"Your payment by Credit Card has not been accepted!
Your subscription for 1 month (30 days) (corresponding to a value of $6.90) could not be credited since no payment has been registered for this transaction," message. I know I need to put in a support ticket, but I was just wondering if anybody here on the forums had any info.


1 credit card=1 account payment
solve is this: generate sanal card with your bank's internet bankin options,it means that u can pay witj old credit card but a new number smile.gif
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 unniverzal
Member Larva
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post 30 Jun 2009, 11:03 | #9
QUOTE (ElementEX @ 26 May 2009, 00:28) *
Is there any chance that credit card subscriptions'll be available soon? Even if I manage to get to the bank's page, to put in my credit card info, I get the
"Your payment by Credit Card has not been accepted!
Your subscription for 1 month (30 days) (corresponding to a value of $6.90) could not be credited since no payment has been registered for this transaction," message. I know I need to put in a support ticket, but I was just wondering if anybody here on the forums had any info.



I have sam e problem too.
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 AkramH
Member Larva
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post 3 Jul 2009, 21:42 | #10
Iam having same problem Iam Want to try p2p For 1 Year My first time But no Paypal Or Credit Card



Only Gift or Cash




I Hope Ankama fixes this S0o0o0o0oON
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 CrazySako
Member Larva
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post 7 Jul 2009, 20:39 | #11
RAWR EXACT SAME PROBLEM! I DO HAVE ENOUGH MONEY ON THAT CARD! TRUST ME! I WOULD KNOW! YOUR SITE IS JUST BEING STUPID!
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 ILoveJorts
Member Larva
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post 10 Jul 2009, 00:25 | #12
I really want to play Dofus again but when I try to pay by any means I keep getting some stupid "Subscription service temporarily unavailable" error. Please, I'm trying to give you guys money!!!
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 WarriorEddie
Member Arachnophobe
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post 27 Jul 2009, 06:28 | #13
I have noticed that people are having harder and harder times to subscribe to dofus. This could be troblesome to the dofus community and to dofus itself, someone needs to fix this or all players might quit just becuase of this simple mistake. Hope dofus allows us to pay with credit/debit cards again. Both for us, and for dofus! smile.gif
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 WarriorEddie
Member Arachnophobe
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post 27 Jul 2009, 06:31 | #14
Oh, and also, i to am trying to subscribe and same thing has been happening to me. Dofus please understand we love tis game and the only reason why we're complaining like this is because we want to play it the way we love to play it.
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 demonfigo
Member Larva
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post 31 Jul 2009, 14:27 | #15
"Our subscription service is temporarily unavailable.

Select another method of payment.

We apologize for the inconvenience. If you have any enquiries, you can contact Ankama Support."


same problem for me :/
my subs end over and now i cant be p2p with my credit card. what a stupid thing that there is no any answer here even if there are a lot players have same problem.

PLEASE SOLVE THIS PROBLEM AND GIVE INFORMATION US

This post has been edited by demonfigo: 31 Jul 2009, 14:29
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 Quintilious
Member Tofu Stroker
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post 31 Jul 2009, 16:20 | #16
If you guys use a credit card why not try paypal. it allows you to use your credit card and works. I had the same issue and since i went to paypal i never had a problem again.
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 demonfigo
Member Larva
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post 31 Jul 2009, 20:53 | #17
QUOTE (Quintilious @ 31 Jul 2009, 17:20) *
If you guys use a credit card why not try paypal. it allows you to use your credit card and works. I had the same issue and since i went to paypal i never had a problem again.


it says same when i try paypal :/
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 RikaZarai
Member Arachnophobe
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post 3 Aug 2009, 17:29 | #18
QUOTE (demonfigo @ 31 Jul 2009, 21:53) *
it says same when i try paypal :/


Then there is Paybycash (A bit expensive but it seems to work well).
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 spaderocksspa...
Member Tofu Stroker
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post 4 Aug 2009, 07:00 | #19
QUOTE (Quintilious @ 31 Jul 2009, 17:20) *
If you guys use a credit card why not try paypal. it allows you to use your credit card and works. I had the same issue and since i went to paypal i never had a problem again.


If your like me I can't use paypal. My bank actually won't allow sending/recieveing from paypal.

Someone always makes some stupid comment like call them. I wouldn't have posted this If I didn't try.
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 [satochan]
Customer Support Blop Gulper
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post 10 Aug 2009, 14:58 | #20
Hello,


Obviously some players get issues if they wish to P2P , we had to put some protections/securities against the automatic payment frauds , therefore some new players can't P2P immediately via the credit card option .


You can have a look to this post :
http://forum.dofus.com/en/subscription-and...ons-t69006.html


In the end, each case can be different , please go to the support website if you wish to get an answer :
http://support.ankama.com/en/faq/302-subscription



Thanks,


Sato
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Lo-Fi Version Time is now: 22 November 2009, 01:37