In Game >SECURITY< |
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Member
Dreggon Breaker |
 4 Jul 2006, 08:35
| #1
In Game >SECURITY<
Please find below the basic rules you must respect in-game and in order to give security to your accounts. This text resumes most of the post-its you can read in this section, and will be regularly updated.
My account. My username and password: When you create your account, make sure you choose a username hard to guess but easy for you to remember. Please avoid all usernames including your last name, or your brotherâ??s name, or the city you live inâ?¦ Indeed, these types of usernames are often causing trouble. All the same, choose complex passwords combining capitals, lower case and numbers or even some special characters. The more the password will be complex and hard to understand, the less your account will be hijacked. NEVER use your Dofus account details on forums, even if they seem to be reliable. My email: Once again, choose an email that will be used only for the game. This way, no one besides you will know it or will have access to it. In all cases, avoid using your usual or msn (or similar tools) email for your subscription to Dofus. The less it is known, the less it will be attacked. My secret question and its answer: Make sure you can answer it the day you actually need it (exclusively using the Technical Support), but at the same time you must be the only person capable of answering it. So, you should avoid questions such as â??my mumâ??s maiden nameâ?? or â??my favourite dishâ?? etc. This kind of question/answer is often a source of account thefts as they can be guessed so easily. Other Information: When asked, please fill in the required fields with your genuine details! If you donâ??t do so there are very few chances for you to retrieve your account. Therefore, put in your real name, surname, date of birth etc. Whatever happens, NEVER give your account details to ANYONE! May you need further information about the accounts please refer to this topic. In-game safety instructions: Cons: Be extremely careful! More and more unscrupulous players try to abuse othersâ?? naivety to steal their goods, proposing services that do NOT exist or exceptional offers. In case of a con or a theft, be warned that there are no appeal possible. You are the only responsible. Thatâ??s why you must respect and follow these safety instructions. Websites and blogs: Please note that there are NO codes in Dofus and it is therefore impossible to get items, Kamas or levels through ANY websites thanks to a so-called code. All these websites and blogs are created to steal your accounts, asking you at some stage your connection details. Once again, this goes together with account lending which is categorically forbidden by the rules of Dofus. Whatever the creators of these websites may say, we say it again: there are NO codes or rifts in the system allowing you to get items. If the website really looks like the official Dofus website, try to spot some unfailing details such as the address of the website which must be http://www1.dofus.com/community/... or http://www.ankama-games.com/... and nothing else. Identity usurpers: A moderator, a GM (Game Master) or a developer contacts you? Force him to send you a red message or even to teleport you in a secured area. If he refuses, whatever his excuses may be, ignore and report him to the technical support, enclosing a screenshot of his name and his words. Please keep in mind that a member of the leading team (Mods, GM) or of the Studio will NEVER ask for your details! For this matter, only trust the technical support. All the same, we will never contact you in the game to propose you a moderator position neither send you towards a website or a chat link. We have a serious procedure to recruit our moderators and Game Masters with our own tools and we would never proceed this way. Exchanging, lending or selling accounts: As mentioned in the rules, those three actions are forbidden. Despite this warning, may you decide to make one of these actions (either in game or on another third sale and auction website), then be aware that this will be at your own risk and you wonâ??t be entitled to have any support. Therefore it is completely useless to register a complaint against so-and-so who has done you. This is your responsibility. Micropayment codes: Just like for accounts, it is strictly forbidden to sell micropayment codes in-game. Despite this warning, may you decide to sell or buy codes, there will be no appeal possible if you are done. Buying houses, guilds and various exchanges: Once again, be careful! Houses can only be sold via the provided interface which means that the owner sets a sale price for his house and when you click on the front door of the latter, you can buy it at the price shown. If a player offers you make an exchange or asks you Kamas elsewhere than on this interface, it is, once again, at your own risk!! All the same, there are no interface where you can sell or buy guilds. All guild transactions are therefore managed by players and are most of the time con sources. We highly recommend you not to buy or exchange guild. No matter the situation, when an offer seems to you to be dishonest, turn it down before you get caught in a lot of problems you wonâ??t get any support forâ?¦ Craft cons: Soon, a new secured craft interface will be set up. But waiting for this interface, we can only advise you to be extremely careful. To make sure a craftsman is honest, just ask him to craft the item before your eyes. If you happen to be a craft con victim, the Technical Support wonâ??t be able to help you! Moderators: They are here to help you, to inform you but also to sort out problems. They have strict instructions to follow so it is useless to flood them with complaints. The only solution if youâ??ve been abusively penalized: address the Technical Support. For instance, they can put you on mute or even kick a player out if he misbehaves, insults or abuses. These sanctions depend on the importance of the action: they can be a simple direct kick with no time length to several days of kick. They also moderate the alignment channel on which, we wish to remind you, off-topics are to be banished. At every off-topic posted youâ??ll get a warning and in the event of a repetition of the offense, your rights to communicate on the channel can be cut off for a week. Moreover, they canâ??t give you any information about possible recruitments or technical aspects. Therefore, it is pointless to flood them about these subjects. Citation Please read these important security rules, posted by Lichen.
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Member
Gigantic Kralove Destroyer |
12 Oct 2006, 22:19
| #2
Third Party Programs:
As stated in the Terms of Service of Dofus, we punish players using "bots" or any program to play. The Ankama Team reminds players using these programs, that they risk a definitive bannishment from the game. We do not accept the use of these programs, which are a nuisance to the game's conviviality, its economy, its coherence, and to the efficiency of our game servers. |
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Community Manager
Bworkette Lover |
12 Jan 2007, 16:35
| #3
Swindles and thefts
Due to a huge growth of In Game swindles, mostly due to players lack of precaution, we now do not manage these cases anymore. If your best friend doesn't want to give you back your wonderful adventurer set, or if your wife doesn't want to refund the 1632 kamas she owes you, all we can do is remind you that the best way to keep your stuff is to keep it for yourself. This also applies to account lending, this being forbidden by Dofus' Terms and Conditions. Also, no one from our staff will ever ask you for your personal infos, items, or offer you any kind of bonus. If someone does this, please report this person to the support as soon as possible, for us to take care of his/her case. Do not post about the scammer on the forums. To finish with, if you wish to buy a guild, or have found a "super offer" concerning an item (a house sold for 5 000 kamas for example...), you are free to do it, but we can't protect you from yourself. Be reasonable, ask your friends, and make sure you're not being swindled. It is the same concerning crafts : Be sure you're talking with a true craftsman, until the new crafting interface is ready. You are now warned, and we hope that this will be repeated in game, so that no one gets swindled anymore. We can't afford losing so much time on these cases, as the game's development gets delayed. -originally posted by Echt Citation This was another reply to a swindle ticket, originally posted in this topic: http://forum.dofus.com/topic.php?id=2151(..) Hi, I'll give you the reasons to why we're never giving back items :
You now know why we're not giving back any item... Regards, Echt. (Thanks to whimiscal for posting this reply) -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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Community Manager
Bworkette Lover |
12 Jan 2007, 16:38
| #4
This list was kindly typed up by Biggal over on Ankama Square. Many thanks!
INTRODUCTION TO SCAMMERS AND HOW TO DEAL WITH THEM: Every online game has its scammers and its theives. Learning to recognize and deal with them is part of every new players' training. If you find someone who is trying to pull off one of the scams below, please follow these directions:
NOTE: Sometimes people are completely honest when offering one of the below "deals". However, there is no way to filter the scammers from those players that are legit. If you ever did one of the below trades without a problem - I am happy for you. However I take a "zero sum" approach to the below deals and encourage everyone else to do the same. Selling Guilds Fairly often you will see people trying to sell an entire guild (of which they are, in theory, a leader). Not only is this highly unethical to the people still in the guild and you are being stuck with the chosen guild name, but this deal has a high chance of being a scam since there's no way for you to insure that the seller will keep his end of the bargain. Ankama will not help you if you lose money trying to buy a guild and no amount of in-game harassment or posts on Dofus forums will get you your money back. Conclusion: Unless you have known the person for a substantial amount of time, don't buy already-made guilds from other players. Selling P2P Accounts Beware a scam whenever someone is offering to sell an existing p2p account or offering to "upgrade" your account to p2p. Even if a person gives you the correct log-in information for a p2p account, it's extremely easy for them to get their password back (after you change it) using the "forgot password" feature. As such, they will have the money you paid and the account back in no time. In order for your account to be "upgraded" to p2p, that person will need your login and password to access your account. Not only are you paying money upfront (or even half and half) without any guarantee of a return in both cases but in the latter case you have the opportunity of having your OWN account stolen. Conclusion: Do not purchase existing Dofus accounts nor have anyone "upgrade" your account to p2p. Moderator's Note: Selling and buying of accounts is against the rules of the game. If someone offers to sell you an account, please report them with a ticket DofusTools Our illustrious script kiddeh is back on the prowl with a new page featuring the GhostMouse.exe Trojan Horse Virus. Make no mistake, this executable will help him steal your account instead of letting you "quickly and easily" make tons of kama. No such thing as a free lunch, remember? Conclusion: If it sounds too good to be true, ("I made 330kk last night!") it probably is. Moderator's Note: Using third-party programs to "enhance" Dofus in this manner is against the rules of the game. If someone tells you to download a cheating application, please report them with a ticket Trading Dofus Items for Items From Another Game There is lots of gray area here, both ethical and "legal". Regardless to say, since you have no way of insuring that the trade goes through on both sides of the table, I recommend you stay away from these "offers". You can try the half-and-half approach, but there's nothing stopping the other guy from taking your half and logging off. Sure, he might not have gotten everything, but he got something and left you the sucker. Conclusion: Unless you would trust the other person with your real-world possessions, don't agree to these kinds of trade. Moderator's Note: Selling and buying of items with real money or money form other games is against the rules of Dofus. If someone offers to sell you items in this manner, please report them with a ticket "Trust me, I'm a Level 100 Crafter." This "deal" tends to wax and wane from time to time and is definitely represents a gray area. The setup is quite simple. After a player advertises a need for a high-level item to be crafted, he or she is approached by someone promising that they are a level 100 crafter in that category and promising to do the job. However as soon as the materials are handed over the would-be crafter disappears. Conclusion: Check the list of level 100 crafters on the official and fan forums to avoid getting the wrong end of the stick. If the person offering you their services insists that they are what they say they are, politely ask them to first be officially listed before soliciting their service. Selling a House Sometimes you'll find people claiming to sell their house. They might want a sum of money, or they might ask for items. They may tell you that they'll page you the code when you give them the cash. They may claim to be your friend. They are lying. The only way to properly buy any house it to click on the front door and select "Buy" from the menu. If you can not select this option, the house is not for sale. Be very careful, these scammers are known to take names smiliar to the names of the real house owners, hoping to trap the unwary. Conclusion: The house buying menus are there for your protection. Use them! Honorable Mentions I. "Please give me #kama to access the bank!" Most of the time a player simply made a mistake and really would appreciate your help (many are even happy to return the money you give them after opening their vault). Be wary of amounts that seem a bit "too" high (in my opinion, anything 50kama and more) or people asking for "vault money" far away from banks. II. "I just got hacked and have nothing!" Times were the community would come together to help the less fortunate amongst us. This phrase, however, has seen an incredible share of abuse in Dofus and other games. If someone you don't know proclaims to have been hacked you are welcome to offer your condolences and maybe a starting item or two - but that's it. III. "I'm a girl!" or "Wanna cyber? I am aware that women play online games and many do so very well. A small segment of them, however, likes to exploit the "I'm a girl on the internet" status in trying to score free items. Worse, some men like making female avatars for the express purpose of "flirting" and begging for items. The (thankfully small) trend of female avatars (note, not women... just female avatars) offering cybersex around Zaaps is even more disturbing and degrading to real female players. You are free to ignore any advances made by female avatars unless you yourself feel like giving something away. (Thanks to Biggal for writing this guide) -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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| Lo-Fi Version | Time is now: 24 November 2009, 23:45 |