Contact an In-Game Modo (Part II), Make an appointment with a Moderator |
Contact an In-Game Modo (Part II), Make an appointment with a Moderator |
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19 Jul 2008, 16:32
| #1
Contact an In-Game Modo (Part II)
Looks like the original one has gotten so large that nobody can post in it.
<!> IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread is going to be an attempt to help out the players and the moderators connect with each other. However, there will be VERY strict rules about this thread to avoid breaking the rules of this forum. If it works, yay for all of us. If it doesn't work, and people can't stick to the rules, it will be closed. Read the following VERY CLOSELY before posting. Posts in violation of these rules will be deleted without an answer. Things you can use this thread for:
Things you can NOT use this thread for:
Please note that most of the moderators routinely check these areas for bots whenever they have the time: Astrub Bank, Astrub Zaap, all of the Astrub Gates, Astrub General Resources Sellroom, Outskirts of Astrub, Astrub Alchemist Sellroom, Bonta Farmer's Workshop, Cania Plains, Jelly Peninsula, Trool Fair Fishing Game. We are aware that bots often pop up on these maps, but, being human and volunteers, the moderators cannot watch these areas 24/7. If a moderator cannot log on right away to take care of the bot, please type /whois character name and take a screenshot of the bot in action so that the moderator can have proof to ban the bot with later. Many thanks. Please include:
If you do not include all of the above, a moderator will not be able to contact you. Example post: Name: ExamplePlayer Server: Rushu Times to be reached: 18:00 DUT (11:00 CST) to 21:00 DUT (13:00 CST) on Mondays and Wednesdays, and any time between noon and midnight Central Standard Time on Saturdays Request: I'm being harassed by a player who is chain aggressing me and insulting me. I have a screenshot of proof. Example post: Name: AnotherExample Server: Rosal Times to be reached: 3pm EST to 9pm EST most days of the week Request: I'm stuck in the Crackler Dungeon on a glitched map. Please help me get out! This post has been edited by [MOD]Wish: 14 Apr 2009, 00:40 -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
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20 Jul 2008, 18:26
| #2
Never mind. Sorry to bother you.
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Member
Piglet Milker![]() |
20 Jul 2008, 18:28
| #3
Conrad
RUSHU 11:30-15:30 EST Need to report a farming bot. |
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24 Jul 2008, 21:34
| #4
Char : xAuronx
Server : Rushu Request : Merchant blocking NPC on 5,-22. It's quest NPC so the NPC does not move. It is possible to click, but annoying. |
Member
Ouginak Torturer![]() |
27 Jul 2008, 20:31
| #5
1. Prajurit
2. Rosal 3. Evening (17:00 - 22:00 GMT) 4. Report a phising attempt (have screenshot and all the stuff) |
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28 Jul 2008, 17:40
| #6
Does anyone even check these posts ? On earlier part I was never contacted no matter how many attempts I did with solid proof :<.
Here we go, I guess.... Chara : xAuronx Times : 14.00PM DUT to 21.00 DUT on weekdays, weekends are random. Server ; Rushu Request : Excessive and annoying harassing received by one person, received numerous threats which haven't thankfully happened yet. Got one screen shot so far. Please contact me asap. |
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29 Jul 2008, 19:17
| #7
Astrub Bank, Astrub Zaap, all of the Astrub Gates, Astrub General Resources Sellroom, Astrub Alchemist Sellroom
QFMFT on Rosal and Solar there are people spamming websites and bots 24/7 |
Member
Arachnophobe![]() |
2 Aug 2008, 14:50
| #8
name: Hammerxmaster
server: Rushu time : 11:00 -20:00 ty |
Member
Arachnophobe![]() |
2 Aug 2008, 20:22
| #9
In-Game Name, Matt-Colderin
Server Location Rushu I can be reached in game between 1300 EST and 2300 EST. Five merchants that are associated with my guild were not bought out but lost their spot on 2,-34 (infront of Gob Dung.) |
Member
Larva![]() |
2 Aug 2008, 22:21
| #10
my in game character- mouse merchant
server- rushu coords- 2,-34 problem- 5 merchants with blatantly high priced items (all reportedly owned by the same player) solution requested- kick all 5 out of merchant mode in game contact- 8-2-08 till 6pm est. 8-3-08 from 9am till 12pm est. there was 5 kicked from same spot on 8-1-08 for the same reason. |
Member
Larva![]() |
4 Aug 2008, 05:47
| #11
Yes, i changed my password for dofus to send me another one by email and it didnt work so i done it few more time, well they sent some of them and didnt send any more,and the ones they sent me dont work. I was wondering if someone could help me because i just bought 1 year of membership and thats $65 down the drain if i dotn get my password. The account name is ***. You can contact me on my other account the characters name is Dragonz-Eca or email me at ***@***.com. Thanks for your understanding. The sever is Rushu.
Mod: Account & Email removed. |
Member
Larva![]() |
5 Aug 2008, 20:05
| #12
its me again the guy in lacharme11 account pleace helpe im deswesperate i lost every thing and its a serious problem cause i dont know how i always changed pass and who ever was gettting on my account can changed again and get in there it was not a key logger ause i also used an other computer and he still can do that pleace answer me im really sad i lost gellano akwadala set (perfect) cawwot dofus 36 wis and mount golden/indigo lvl 100 pleace help he is still gettiong on my acc i think my email is ***@***.com ankma please dont let this thing happen just like that i want my things back please and also that guy banned for ever or girl i dont know
Mod: Email removed. |
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6 Aug 2008, 00:16
| #13
Citation lacharmin : its me again the guy in lacharme11 account pleace helpe im deswesperate Sorry to hear that you have problems, but we can't help you here. Any problem with account, lost items, scams and things like that is taken care of by Dofus support. You have to send a ticket to them. //Zoothia -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
Member
Piglet Milker![]() |
8 Aug 2008, 19:43
| #14
resolved, though there's a bug in the game.
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Member
Larva![]() |
8 Aug 2008, 23:15
| #15
In-Game Name: Integritous
Server: Solar Postion: Incarnam (5,4) (May Be Battling) Problem: Two of my friends downloadd from miniclip.com And Did not Sign up for A Ankama Account, yet are able to login and create a character. T I F/r both of them and their account seems to be numbers. One of them said once they downloaded the Dofus One so they could go to Absturb that everything was deleted. (But once they go on the dofus one they downloaded from miniclip.com) That it works perfectly. What I dont They say when they login That they login wit their character name, and pass. Please come here ASAP my other friend is downloading The DOFUS One ATM, while my other friend Is logged off... PLEASE HELP ASAP, my other friend isonline atm THANKS :) |
Member
Larva![]() |
9 Aug 2008, 13:37
| #16
Name: Earthy
Server: Solar Problem: I was doing quest via "Dark miner's treasure map" item and when i went out from the underground there was no chest. Maybe someone just killed it but im here already like 30 minutes and no chest appeared. I can't even use recall cause it's forbidden on this map (1,34). I don't want to lose the opportunity to fight the chest so pls come and solve it somehow. Thx Best regards Earthy Edit: It's ok now. |
Member
Boowolf Squisher![]() ![]() |
12 Aug 2008, 11:39
| #17
I have a question.
I had a player asking me to help him become p2p and he would give me 55k. I took a screen shot of the pm and telling him thats illegal but he kept asking and then I'm pretty sure he asked another p2p since he left right after the second p2p left the room. So is this punishable since I took proof? |
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12 Aug 2008, 13:26
| #18
LuciaOfDarkness
Save the print screen picture you have and send a ticket to support (with the picture as an attachment) when they are up and running again. If they can see that anything wrong has been done, he will probably get some kind of sanction. //Zoothia -------------------- Important and Useful Links Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide |
Member
Boowolf Squisher![]() ![]() |
12 Aug 2008, 13:56
| #19
good I have him saying
Him:Can you make me a member? Me:Thats Illegal Him:Please I give you 55k I have till here otherwise I couldn't fit the asking part in because my livinitems spoke the butt cheeks sentence. Me: I could make that in 30 mins Him:Thanks Me:NO I COULD MAKE 55k IN 30 MINS!!!! Him: Oh...How do I make 55k in 30 mins? ME: I HAVE PROFESSION AT HIGH LEVELS!!!!! Him:Oh Then we sit 2 mins later I leave and run around a building and he comes out then goes back inside. |
Member
Larva![]() |
12 Aug 2008, 19:45
| #20
name : -shadow-sadida-
server : Rushu time : 12-18EST problem : someone scammed me & i have screenshut from that but support page http://support.dofus.com/en isnt normally now & i know if dont report it fast i cant get that back, can i send screenshot to u? if your answer is NO, what i must do now(..)? (i worked 3week hardly for buying that) |
| Lo-Fi Version | Time is now: 21 November 2009, 17:44 |