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[FAQ] Solar - Need help or answers, look here first!
 Kaoly
Community Manager Bworkette Lover
***
post 24 Jun 2008, 15:24 | #1
[FAQ] Solar - Need help or answers, look here first! Hey guys,

Solar is finally open! Here are the answers to the most commonly asked questions!


The server is restricted, I can't enter, what's happening?
Solar is reserved for subscribers at the moment.
Also, only the people from the International and UK Community can connect to the server.
There will be no community changes.


I'm in Incarnam and can't see my friend, my alts, what's wrong?
To avoid over-population of such a perfectly-sized area, 'Incarnam' runs on several instances which means that there are several 'Incarnams' in existence at any one time. It is possible that you won't end up in the same instance as your friends or alts, but you can meet up with them. To do this, simply find them in your friend list and click 'join' and you'll be brought straight to them, so long as they are also in Incarnam and they are not in either a cave or a dungeon.


When will we receive our welcome gifts?
They will be handed out on Friday, at 11:30am GMT+1


My account setting are set on 'UK Community' can I still log in?
Yes. Due to the large number of American players in the UK community (hundreds of messages were sent to support), we have decided to open the North American servers to the UK Community.


Will it open to other Communities?
No. Only the International and UK communities have access and it will remain that way.


I'm from Quebec and I can't connect to the server, what's wrong?
The account has to be created in English to be set in the International Community.


I've sent a ticket to support but my ticket priority is non-subscriber, while I am a subscriber, what's going on?
This is an ongoing issue that the support has had for a while now. For now, the subscriber / non-subscriber status is simply being ignored.




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Important and Useful Links

Support <<>> Terms of Service <<>> Forum Rules <<>> Community Site <<>> Game Guide
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 Obliex
Member Tofu Stroker
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post 24 Jun 2008, 15:30 | #2
Can you tell me the link to change my nationality? plz
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 Waveshaper
Member Tofu Stroker
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post 24 Jun 2008, 15:39 | #3
One Info i need to know:

When i the Support changed my Community to international -> will i still can connect to NEHRA?
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 HOLOGRIZMMMMM...
Member Larva
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post 24 Jun 2008, 15:45 | #4
"If you have a different community and would like to change it you can send a ticket to the support (in the GM applications section).
You can only change your community once, though. "

  • waits* *bites nails*
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 Agatian
Member Larva
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post 24 Jun 2008, 15:45 | #5
So basically, it appears that Ankama allow americans to play on any server they like, however uk players are restricted from joining their servers, This truly sucks :(
If I chose to go "international" with my account would I then be barred from entering Shika or Otomai servers or would I them be able to access everywhere?
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 DJHaba
Member Larva
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post 24 Jun 2008, 15:46 | #6
Yeah. I hate waiting, waited too long to solar open now wait this too. Friends are already 10 lvls above me.
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 TedEBear
Member Arachnophobe
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post 24 Jun 2008, 15:49 | #7
Submitted my ticket and it shows as 'Non-subscriber' priority? WTF? I resubbed an hour ago! So my ticket will just be ignored I suppose. Way to make me feel welcome back.
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 QwERTMichael
Member Tofu Stroker
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post 24 Jun 2008, 15:51 | #8
i remember when i signed up it said i could use any sever now i cant get on guess i will have to wait for the change to International Community ;~; hope it doesnt take long i gave out most of my stuff on my old sever
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 I-am-your-wor...
Member Larva
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post 24 Jun 2008, 15:54 | #9
from Canada and i have to submit a ticket to -_- it not ip blocked people from uk and a lot of other places can play on it it just depends what you placed wen you made your acc -_- so if your like me and placed random stuff wen you made your acc so real life friends or people you got to know well and knows a bit about you cant guess your info and hack you well. you have to send a ticket -_-
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 Obliex
Member Tofu Stroker
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post 24 Jun 2008, 16:01 | #10
I'm internacional, why i can't play?
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 Iop-Crusher
Member Larva
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post 24 Jun 2008, 16:02 | #11
How long does it take that i get an answer from the support? I don´t want to wait the whole day.
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 ciclonard
Member Larva
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post 24 Jun 2008, 16:08 | #12
well it will take time since all our priority are Non subscriber -.- whytf
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 Obliex
Member Tofu Stroker
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post 24 Jun 2008, 16:14 | #13
I already am a Internacional player why i can log on? it is realy unfair, i have all prepear to make a good play on dofus :'(
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 Uzuzumakiki
Member Larva
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post 24 Jun 2008, 16:19 | #14
COME OOOON !!
Ankama please i wanna play the server why cant i log in im from Mexico and why cant i connect ???
It says that it isnt for my community !! ????
Not fair , my friends are already like 10 lvls above me !
Please i wanna play the server !
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 Iop-Crusher
Member Larva
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post 24 Jun 2008, 16:25 | #15
We all want to play. Can the support do the tickets faster? I don´t want to wait anylonger :´(
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 OjRoss
Member Arachnophobe
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post 24 Jun 2008, 16:27 | #16
So, i posted my ticket, jsut saying i wanted to go on solar, now i guess i ahve to paly the waiting game.

so, why'd i have to change community if the server is International?
Seems like a pretty contradictory issue right there.

Ah well, wait wait wait.
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 Icepotter
Member Larva
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post 24 Jun 2008, 16:28 | #17
Im from brasil, and want to play in spiritia and in solar.

I pay to play. I CAN CHOOSE THE DAMN SERVER, NO?

EDIT:

Can i change the nacionality 2 times?
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 Dexploratio
Member Arachnophobe
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post 24 Jun 2008, 16:35 | #18
Hm, why all this community bullshit?

Isn't it just making everything unnecessarily complicated?
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 Turning-Rever...
Member Larva
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post 24 Jun 2008, 16:42 | #19
Citation
Dexploratio :
Hm, why all this community bullshit?

Isn't it just making everything unnecessarily complicated?

Let's see..... It might be because everyone's upset about not getting into the new server which we have been waiting for awhile .
Also might be because A. they never announced that the server would cut off such a large portion of the dofus community, B and in not doing so, many ppl unknowingly sold off their equips and cut off ties from friends to leave the server and C. THE PPL WHO GOT IN HAVE A HEADSTART IN MAKING THE TOP 120 OF THE SOLAR LADDER. AND IT IS MAKING US VERY VERY ANGRY!!

(sorry if i seem..... grumpy, I'm one of those people and it has not be a good day for me *twitches*)
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 Waveshaper
Member Tofu Stroker
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post 24 Jun 2008, 16:47 | #20
The Main-Problem i think is:

Many ppl asked about the nature of Solar and if other Communities can join.
There was no answer to this questions...
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