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English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

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Important threads
Thread opened Thread closed Pinned
Classes and Hats: What needs to be adjusted? AnkaTracker  DEVTRACKER  * 1 2 3 
By : Izmar - December 11, 2012, 15:07:36
With the release of 2.9, we have a plethora of new faces for every class and gender in DOFUS - but w…...
The : 2012-12-11 15:07:36
116 / 5561 Yesterday - 18:51:25 By : glenndabunnyone
Thread opened Thread closed Pinned
[Official] Bots AnkaTracker  DEVTRACKER 
By : [MOD]Wish - November 10, 2008, 16:33:03
Please read for information and remarks about bots There has been a large number of topics about botting recently. This is an issue that is very annoyi…...
The : 2008-11-10 16:33:03
-9077568535789778 / 73751 July 19, 2014, 16:05:46 By : -GrilledBurgers-
Thread opened Thread closed Pinned
The Official "We Want More F2P Content" Thread * 1 2 3  158
By : Kaoly - January 12, 2007, 18:43:19
(Part II) QUOTE The original topi…...
The : 2007-01-12 18:43:19
7855 / 59653 July 10, 2014, 18:00:18 By : Gunnerwolfang
Thread opened Thread closed Pinned
Rules
By : EoghammerVA - August 29, 2005, 11:25:35
This part of the forum is only for "Discuss and suggest innovations and improvements for the ga…...
The : 2005-08-29 11:25:35
1 / 6379 June 10, 2014, 15:36:07 By : [Izmar]
Thread opened Thread closed Pinned
Frequently Made Suggestions (and their current development status) DEVTRACKER 
By : [Izmar] - May 23, 2013, 16:26:19
Certain ideas tend to come up again and again in the suggestion forum. This leads to duplicate threads, which often means that important information like developer replies get lost to the sands of history. In an effort to combat this problem, let's have a list of the top suggestions that have been made and their current status inside the development team. I want a 1.29 server/graphics set/...
The : 2013-05-23 16:26:19
1 / 1640 June 10, 2014, 15:14:03 By : [Izmar]
Thread opened Thread closed Pinned
Password Reset Problems!!!
By : [Themis] - August 05, 2011, 21:14:12
[*]If you have received a bad password from Ankama, it's now ok to use the password recovery system (please send ONLY ONE request). As of yesterday, the system has been cleared out and you should receive a password quickly, as long as your email address is correct. [*]If you try the password reset today and do not receive a new password, please make sure that you are checking your spam filters, a...
The : 2011-08-05 21:14:12
0 / 452 August 05, 2011, 21:14:12 By : [Themis]
Thread opened Thread closed Pinned
Please read: language rules
By : [Tsoariveth] - September 01, 2010, 21:51:37
Hello adventurers....
The : 2010-09-01 21:51:37
0 / 3669 September 01, 2010, 21:51:37 By : [Tsoariveth]
Forum threads
Thread opened Thread closed  
Trap Damage and Reflect Damage: A Fresh Start
By : Myth-slayerrrr - Today - 09:38:59
Combine old and generally useless statistics into more tactical stats The Dofus Wiki lists 37 items that give damage to traps, and only 5 that give reflect damage. Correct me if I'm mistaken, but none of these (Sulik as the exception) are on items with levels higher than 150, and general tend not to be used for anything but +sink on maging. While trap damage can certainly be useful, or even the focus of a build for some Srams, it is only beneficial to one class, the...
The : 2014-07-30 09:38:59
6 / 65 Today - 18:40:03 By : Myth-slayerrrr
Thread opened Thread closed  
PvP and Pvm with a twist.
By : pancoexx - May 02, 2014, 00:47:43
I would first like to start off with saying that I'm typing all this on my phone so I'm sorry in advance for the poor organization of this post. 1v1 PvP: I know what you're thinking this idea will never work be cause classes will never be balanced in regards to 1v1. However, my suggestion for reviving pvp is something completely different from what you have in mind. How the system will ...
The : 2014-05-02 00:47:43
18 / 440 Today - 09:51:56 By : Myth-slayerrrr
Thread opened Thread closed  
Welcome Ankabox Message
By : Liquid-Flame - Yesterday - 17:17:13
I would like new players to receive an Ankabox message welcoming them to Dofus and providing contact…...
The : 2014-07-29 17:17:13
3 / 57 Today - 09:44:06 By : Myth-slayerrrr
Thread opened Thread closed  
Slight Precipitation Change Suggestion
By : Myth-slayerrrr - July 21, 2014, 01:14:58
If precipitation were to have a warm-up turn like Smell it would greatly balance Iops' power. Bein…...
The : 2014-07-21 01:14:58
47 / 692 Today - 08:30:15 By : Myth-slayerrrr
Thread opened Thread closed  
Portal Hunts are a flop
By : CoolRay - Yesterday - 06:27:01
They aren't making the game fun, they make it a burden. Believe me, I want to go to Enurado and Srambad, but I always make a scowl whenever I think of finding the portal because I never find the clues even if they are obvious! Ankama, you've made the game overly difficult for no reason. The dimensions are hard enough without the treasure hunt. Monsters that come in waves that usually can swarm ...
The : 2014-07-29 06:27:01
9 / 214 Yesterday - 19:25:48 By : Gunnerwolfang
Thread opened Thread closed  
USEFULL Team Search (+pic) AnkaTracker 
By : NotACheater - July 25, 2014, 04:34:02
Version for French players Let's be honest, no one use team search. Idea by itself was nice but incarnation... Here is my suggestion: make it a Team search not only for dungeons but basically for anything also allowing to write a description to clarify who do you need and categorising those groups by threads. Also search for word would be nice. The Experience thread is for hunt or leeches for...
The : 2014-07-25 04:34:02
23 / 373 Yesterday - 17:34:47 By : Liquid-Flame
Thread opened Thread closed  
Reviving pvp * 1 2 
By : gefflegrand - October 11, 2013, 16:21:16
All player should read this, if you agree just comment As many of you player or staff members as realize, PvP aren't the same anymore... It is slowly dying day after day. Since their was a bit of complaining and some suggestion i kinda took some idea of the comment, like having a pvp server... not like heroic or beta which are not pvp servers and also the spells from pvp and pvm should be separated. and stuff that you make in the normal server you can...
The : 2013-10-11 16:21:16
77 / 2405 Yesterday - 12:36:22 By : Leduruk
Thread opened Thread closed  
Please remove the Xp reduction when using Sidekicks
By : CoolRay - July 28, 2014, 07:17:21
Sidekicks are meant to help players fight monsters or complete dungeon that they could do before. Th…...
The : 2014-07-28 07:17:21
14 / 163 Yesterday - 06:47:18 By : vagabaka
Thread opened Thread closed  
Lantern Corps Ring of Color
By : Gunnerwolfang - Yesterday - 06:37:41
How many of you wears a platypus helmet when you want to turn blue? Well here is a suggestion that could turn you into a wider spectrum of colors. These new rings grants new color to the wearer. Allowing players to try out new colors in a flash. Optional: Passive ability of gaining stats when hit with specific powers. Crimson ring: Turns the wearer red and gains 10-20 INT if you get hi...
The : 2014-07-29 06:37:41
0 / 28 Yesterday - 06:37:41 By : Gunnerwolfang
Thread opened Thread closed  
The Slow Decline AnkaTracker 
By : Nerd-Tease - July 10, 2014, 03:21:25
and why dofus has lost a lot of its allure Pardon the wall of text, I realize this is going to get lengthy. There are several things I have …...
The : 2014-07-10 03:21:25
16 / 674 Yesterday - 03:45:37 By : Gunnerwolfang
Thread opened Thread closed  
Ogrines - Company Mission?
By : AlphaWarrior - July 14, 2014, 10:37:44
I have to bring it up (likely again). But is buy your way to the top, buy your way to level 200, buy your end game set and all the dofuses... buy everything with [real money] without doing much in the game at all really part of Ankama's mission? Sorry, I don't agree with ogrines, even if players can get things for free without real money with them. It doesn't fix the problem I listed above. ...
The : 2014-07-14 10:37:44
11 / 296 Yesterday - 02:47:29 By : danan
Thread opened Thread closed  
A few simple suggestions..
By : Bentriks12 - July 28, 2014, 23:12:29
Hello, everyone! I'd just like to name a few things, that I would personally like to see. = Cha…...
The : 2014-07-28 23:12:29
1 / 46 Yesterday - 02:37:20 By : CoolRay
Thread opened Thread closed  
offline shop suggetion
By : CheckThisOrLife - July 28, 2014, 16:44:43
I have been away for a month now from the pc and dofus and i setted up a shop right before i left. …...
The : 2014-07-28 16:44:43
2 / 48 July 28, 2014, 20:22:14 By : CheckThisOrLife
Thread opened Thread closed  
Prevent gathering when inventory is full
By : Liquid-Flame - July 28, 2014, 16:21:38
I shift-click resources when gathering, and I would like the game to check if my inventory is full b…...
The : 2014-07-28 16:21:38
2 / 48 July 28, 2014, 17:06:04 By : cusuraphobe
Thread opened Thread closed  
A Simple Suggestion
By : ZaneH1359 - July 27, 2014, 23:02:37
My suggestion is for the Transfer All Items Button when looking into the bank transfer Kamas as well…...
The : 2014-07-27 23:02:37
1 / 54 July 28, 2014, 10:36:21 By : cusuraphobe
Thread opened Thread closed  
Few things i'd like to have in this game
By : Sac-Guy - July 24, 2014, 15:52:16
cmon amkana 1. More rare item drops on mobs, items like rare shields and set parts (should be soloable but hard)…...
The : 2014-07-24 15:52:16
15 / 190 July 28, 2014, 01:08:25 By : Mishna
Thread opened Thread closed  
A list of Sidekick Ideas
By : CoolRay - July 20, 2014, 11:32:22
So I've been thinking of a bunch of new class ideas because you know me and I like making stuffz like that... but I could never think of enough spells so I just decided to convert those ideas into sidekicks. Note: From what I am putting down, assume that the Sidekick is level 180 because I suck at this game. Runic Mercenary: Appears as a regular person (gender not noticeable) with large r...
The : 2014-07-20 11:32:22
3 / 137 July 27, 2014, 23:47:53 By : CoolRay
Thread opened Thread closed  
New Class Idea: Inoga's Plagued
By : SkismXXX - January 12, 2014, 10:16:48
New Class For a very long time, Inoga had been pushed into the shadows. She couldn't even speak without someone waving a hand to silence her. So she did what any other person would do that was sitting on the brink of sanity. She cracked. She let loose her hate and caved in to her desire to punish those who caused her grief. Igona was not without a plan though. She took to the shadows and gathered those she ...
The : 2014-01-12 10:16:48
14 / 561 July 27, 2014, 19:21:05 By : cusuraphobe
Thread opened Thread closed  
Chance Cra changes
By : CoolRay - July 25, 2014, 09:00:14
So after playing several different Cra builds I've came up with the following notes: Strength: Hi…...
The : 2014-07-25 09:00:14
9 / 173 July 27, 2014, 16:24:32 By : xzaosllama3
Thread opened Thread closed  
Suggestion for cutting down forum spam AnkaTracker 
By : Nerd-Tease - July 23, 2014, 09:32:31
Seeing the ridiculousness of how much spam hits the dofus forums, and the general structure of the p…...
The : 2014-07-23 09:32:31
15 / 261 July 26, 2014, 23:41:37 By : Mishna
Thread opened Thread closed  
Internationals/English servers fusion
By : maxzibits - July 26, 2014, 12:00:58
Dear Dofus Community, Don't you miss times when in Astub bank were a lot of people? W…...
The : 2014-07-26 12:00:58
1 / 57 July 26, 2014, 12:51:07 By : OhGurl
Thread opened Thread closed  
Maging Class sets boosts,
By : Juren - July 19, 2014, 02:52:21
Being able to exo(or add additional perks) class ablities onto iteam So, We can have +mp items, +range items, and +critical resistance items now, Why cant we have the op…...
The : 2014-07-19 02:52:21
9 / 208 July 25, 2014, 17:43:15 By : cusuraphobe
Thread opened Thread closed  
New way of gaining kamas.
By : the-nler - July 11, 2014, 17:30:45
So like everyone knows it is pretty damm hard to get a high amount of kamas, and alot of it is based…...
The : 2014-07-11 17:30:45
11 / 314 July 24, 2014, 18:03:41 By : the-nler
Thread opened Thread closed  
Centered name under guild name?
By : snuggley - July 20, 2014, 10:03:16
Hello, I've noticed that when you are in a guild + alliance your character name is centered unde…...
The : 2014-07-20 10:03:16
0 / 85 July 20, 2014, 10:03:16 By : snuggley
Thread opened Thread closed  
AvA Nuggets
By : mythici - July 17, 2014, 16:29:43
There is currently a massive overload of AvA nuggets in the Dofus economy. A fairly large amount are…...
The : 2014-07-17 16:29:43
4 / 145 July 20, 2014, 01:11:47 By : Mishna
Thread opened Thread closed  
A new way to exo mage AP/MP on your items?
By : CoolRay - July 19, 2014, 19:44:25
Sadly, this likely won't happen and AP/MP exos are supposed to be super hella really damn hard to ge…...
The : 2014-07-19 19:44:25
1 / 94 July 19, 2014, 20:15:24 By : Mishna
Thread opened Thread closed  
There's never a kollo without a healing weapon
By : utouchmytralala - July 17, 2014, 04:08:48
Anyone else notice that healing weapons are getting a little out of hand? I think the idea of a heal…...
The : 2014-07-17 04:08:48
11 / 273 July 19, 2014, 02:18:25 By : n0ak
Thread opened Thread closed  
Panda Spells- Karcham & Chamrak
By : starman-two - July 17, 2014, 02:30:58
Spell Fusion Hello, I have been a Panda for a couple years now and I've experiences the buff and nerfs and ho…...
The : 2014-07-17 02:30:58
12 / 263 July 19, 2014, 00:50:26 By : starman-two
Thread opened Thread closed  
Hold your updates hold your nerfs and buffs SOME THINGS ARE UNANSWERED AnkaTracker 
By : TheCredit - July 10, 2014, 01:49:40
Guild ranks Ok i finally gathered the wisedomness to ask and yes i did make that word up. Some rank names that…...
The : 2014-07-10 01:49:40
14 / 571 July 17, 2014, 13:10:21 By : xXTiamaTXx
Thread opened Thread closed  
Shortcut key for "join battle" faction? AnkaTracker 
By : IdwellinMoria - July 15, 2014, 12:00:44
Can i arrange a shorcut for join battle action?...
The : 2014-07-15 12:00:44
2 / 186 July 15, 2014, 15:03:35 By : [Izmar]
Thread opened Thread closed  
Let us keep the titles from items we use as mimi
By : bolleke - January 26, 2014, 12:44:18
Simple suggestion, but maybe harder to make: Let us keep the title of an equipment if we use it a…...
The : 2014-01-26 12:44:18
5 / 325 July 15, 2014, 08:44:55 By : countrylove2
Thread opened Thread closed  
Raw Sauroshell spawn rate is too low
By : Mishna - July 12, 2014, 03:00:10
I'm looking forward to fighting Grozilla and Grasmera, so I've been trying to help out with opening the dungeon by harvesting sauroshell hearts, but the progress has been disappointingly slow due to the low spawn rate on Raw Sauroshells. Here is my experience: [*]Enter crater and run all the maps. Can't find any mobs with raw sauroshells. No problem... I'll just farm some mobs until raws spawn....
The : 2014-07-12 03:00:10
3 / 152 July 12, 2014, 17:52:00 By : Mishna
Thread opened Thread closed  
Daily Soulsearching Quest
By : Gunnerwolfang - July 12, 2014, 03:22:32
Enurado opening got treasure hunting system. Srambad got legendary treasure hunt versus bounty criminals. My suggestion for Osamoda dimension is a daily (or perhaps a no limit) soul searching system. You talk to an NPC (Nowah's Arch) and he gives you a description of the monster that he wants you to bring him. Clues: -habitat -family -color -appearance -level If you soul and brin...
The : 2014-07-12 03:22:32
5 / 152 July 12, 2014, 15:09:06 By : chaoman
Thread opened Thread closed  
why do we need a rank 4 wings for the terrdala shield of the terrdala set AnkaTracker 
By : PandaAngel - January 03, 2007, 18:27:41
i got the whole set but i cant get my +250 Vitality +12 Damages +80 Strength 20% Resist neutral +1 A…...
The : 2007-01-03 18:27:41
11 / 835 July 11, 2014, 16:23:55 By : [Izmar]
Thread opened Thread closed  
Easier retry on dimension dungeons AnkaTracker 
By : Mihalis - July 07, 2014, 11:24:39
As title suggests, I'm rooting for an easier retry on dimension dungeons. I'm all for difficult dung…...
The : 2014-07-07 11:24:39
15 / 378 July 10, 2014, 20:44:25 By : Mishna
Thread opened Thread closed  
Ladder arranging AnkaTracker 
By : nielsso - July 09, 2014, 17:08:55
today i was looking on the ladder of the new site when i tried to arrange the list of players on …...
The : 2014-07-09 17:08:55
1 / 132 July 10, 2014, 18:07:21 By : [Izmar]
Thread opened Thread closed  
Mini Updates. AnkaTracker 
By : Metalistas - June 30, 2014, 15:33:35
My suggestions. 1. Make Slap customizable. What i mean? You could type any 10 Letters length slap, not that Aie! word, but something like Ready! or Lets go! 2. You could see all players that are in your group on map. You wouldn't need to follow 1 by 1 like now, but you will always see dots on minimap that are players from your team....
The : 2014-06-30 15:33:35
3 / 181 July 10, 2014, 16:52:48 By : [Izmar]
Thread opened Thread closed  
Cra frozen arrow remake
By : xXTiamaTXx - July 08, 2014, 18:19:58
cra spell remake Hi, I'm lvl 200 Cra on solar, Instant-crush. I used to play as agi, then wis/cha, then wis/cha/str and now at lvl 200 I'm omni. As omni cra I'm using all cra spells including the int ones. The only spell I find completely useless is frozen arrow. Its damage is too low (even when you are pure int cra its dmg is terrible when compared to other 3ap spells of cra class OR not to mention other classes)...
The : 2014-07-08 18:19:58
12 / 303 July 10, 2014, 14:52:51 By : Lynn-Reiginleif
Thread opened Thread closed  
Merchant mode indication
By : Jerkbag - July 09, 2014, 21:16:18
It'd be cool if there was some sort of indicator that you looked at a merchants stuff already. Like the bag turns a different color or something, idk. I just always forget who i've looked at already and it would make looking through multiple merchants a lot easier and give me reassurance that I didn't miss any. It's kind of trivial, but it's something that's bothersome. What do you guys think?...
The : 2014-07-09 21:16:18
0 / 71 July 09, 2014, 21:16:18 By : Jerkbag
Thread opened Thread closed  
Merchant Mode Crossover AnkaTracker 
By : Gunnerwolfang - June 12, 2014, 12:54:46
Why not allow just one merchant inventory between all character in the same account. Pros: I can…...
The : 2014-06-12 12:54:46
13 / 419 July 09, 2014, 14:28:50 By : bananamonkey
Thread opened Thread closed  
Guild/Alliance news
By : Wadarawr - July 08, 2014, 01:17:14
Could there be a message board exclusively for guilds/alliances to read? There are some members that…...
The : 2014-07-08 01:17:14
3 / 146 July 09, 2014, 05:07:02 By : [MOD]Fiora
Thread opened Thread closed  
Chamonytes
By : ogichious - July 03, 2014, 03:55:48
This might of been suggested before, and if so I apologize, but here I go ;o Basically, Chamonyte…...
The : 2014-07-03 03:55:48
5 / 206 July 08, 2014, 18:35:01 By : xXTiamaTXx
Thread opened Thread closed  
Achievements tab - Dungeon access
By : Lost-Worldz - July 06, 2014, 18:42:46
I was thinking that it'd be a good idea to make it so that while you're inside a dungeon, opening up…...
The : 2014-07-06 18:42:46
2 / 148 July 08, 2014, 18:28:23 By : xXTiamaTXx
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