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English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

Title Replies / Views Last action
Important threads
Thread opened Thread closed Pinned
Classes and Hats: What needs to be adjusted? AnkaTracker  DEVTRACKER  * 1 2 3 
By : Izmar - December 11, 2012, 15:07:36
With the release of 2.9, we have a plethora of new faces for every class and gender in DOFUS - but w…...
The : 2012-12-11 15:07:36
114 / 5328 Yesterday - 20:32:24 By : Kraziee
Thread opened Thread closed Pinned
[Official] Bots AnkaTracker  DEVTRACKER 
By : [MOD]Wish - November 10, 2008, 16:33:03
Please read for information and remarks about bots There has been a large number of topics about botting recently. This is an issue that is very annoyi…...
The : 2008-11-10 16:33:03
-9077568535789778 / 73578 July 19, 2014, 16:05:46 By : -GrilledBurgers-
Thread opened Thread closed Pinned
The Official "We Want More F2P Content" Thread * 1 2 3  158
By : Kaoly - January 12, 2007, 18:43:19
(Part II) QUOTE The original topi…...
The : 2007-01-12 18:43:19
7855 / 59575 July 10, 2014, 18:00:18 By : Gunnerwolfang
Thread opened Thread closed Pinned
Rules
By : EoghammerVA - August 29, 2005, 11:25:35
This part of the forum is only for "Discuss and suggest innovations and improvements for the ga…...
The : 2005-08-29 11:25:35
1 / 6370 June 10, 2014, 15:36:07 By : [Izmar]
Thread opened Thread closed Pinned
Frequently Made Suggestions (and their current development status) DEVTRACKER 
By : [Izmar] - May 23, 2013, 16:26:19
Certain ideas tend to come up again and again in the suggestion forum. This leads to duplicate threads, which often means that important information like developer replies get lost to the sands of history. In an effort to combat this problem, let's have a list of the top suggestions that have been made and their current status inside the development team. I want a 1.29 server/graphics set/...
The : 2013-05-23 16:26:19
1 / 1624 June 10, 2014, 15:14:03 By : [Izmar]
Thread opened Thread closed Pinned
Password Reset Problems!!!
By : [Themis] - August 05, 2011, 21:14:12
[*]If you have received a bad password from Ankama, it's now ok to use the password recovery system (please send ONLY ONE request). As of yesterday, the system has been cleared out and you should receive a password quickly, as long as your email address is correct. [*]If you try the password reset today and do not receive a new password, please make sure that you are checking your spam filters, a...
The : 2011-08-05 21:14:12
0 / 450 August 05, 2011, 21:14:12 By : [Themis]
Thread opened Thread closed Pinned
Please read: language rules
By : [Tsoariveth] - September 01, 2010, 21:51:37
Hello adventurers....
The : 2010-09-01 21:51:37
0 / 3662 September 01, 2010, 21:51:37 By : [Tsoariveth]
Forum threads
Thread opened Thread closed  
Chance Cra changes
By : CoolRay - Yesterday - 09:00:14
So after playing several different Cra builds I've came up with the following notes: Strength: Hi…...
The : 2014-07-25 09:00:14
3 / 60 Yesterday - 23:57:22 By : xzaosllama3
Thread opened Thread closed  
USEFULL Team Search (+pic)
By : NotACheater - Yesterday - 04:34:02
Let's be honest, no one use team search. Idea by itself was nice but incarnation... Here is my suggestion: make it a Team search not only for dungeons but basically for anything also allowing to write a description to clarify who do you need and categorising those groups by threads. Also search for word would be nice. The Experience thread is for hunt or leeches for exp or loot. The build option...
The : 2014-07-25 04:34:02
6 / 112 Yesterday - 22:43:08 By : NotACheater
Thread opened Thread closed  
The Slow Decline AnkaTracker 
By : Nerd-Tease - July 10, 2014, 03:21:25
and why dofus has lost a lot of its allure Pardon the wall of text, I realize this is going to get lengthy. There are several things I have …...
The : 2014-07-10 03:21:25
14 / 595 Yesterday - 19:26:58 By : Nerd-Tease
Thread opened Thread closed  
Suggestion for cutting down forum spam AnkaTracker 
By : Nerd-Tease - July 23, 2014, 09:32:31
Seeing the ridiculousness of how much spam hits the dofus forums, and the general structure of the p…...
The : 2014-07-23 09:32:31
14 / 193 Yesterday - 19:09:38 By : Revil-Nunor
Thread opened Thread closed  
Maging Class sets boosts,
By : Juren - July 19, 2014, 02:52:21
Being able to exo(or add additional perks) class ablities onto iteam So, We can have +mp items, +range items, and +critical resistance items now, Why cant we have the op…...
The : 2014-07-19 02:52:21
9 / 193 Yesterday - 17:43:15 By : cusuraphobe
Thread opened Thread closed  
Slight Precipitation Change Suggestion
By : Myth-slayerrrr - July 21, 2014, 01:14:58
If precipitation were to have a warm-up turn like Smell it would greatly balance Iops' power. Bein…...
The : 2014-07-21 01:14:58
46 / 595 Yesterday - 17:38:48 By : cusuraphobe
Thread opened Thread closed  
New way of gaining kamas.
By : the-nler - July 11, 2014, 17:30:45
So like everyone knows it is pretty damm hard to get a high amount of kamas, and alot of it is based…...
The : 2014-07-11 17:30:45
11 / 292 July 24, 2014, 18:03:41 By : the-nler
Thread opened Thread closed  
Few things i'd like to have in this game
By : Sac-Guy - July 24, 2014, 15:52:16
cmon amkana 1. More rare item drops on mobs, items like rare shields and set parts (should be soloable but hard)…...
The : 2014-07-24 15:52:16
0 / 38 July 24, 2014, 15:52:16 By : Sac-Guy
Thread opened Thread closed  
New Class Idea: Inoga's Plagued
By : SkismXXX - January 12, 2014, 10:16:48
New Class For a very long time, Inoga had been pushed into the shadows. She couldn't even speak without someone waving a hand to silence her. So she did what any other person would do that was sitting on the brink of sanity. She cracked. She let loose her hate and caved in to her desire to punish those who caused her grief. Igona was not without a plan though. She took to the shadows and gathered those she ...
The : 2014-01-12 10:16:48
12 / 516 July 21, 2014, 00:17:20 By : SkismXXX
Thread opened Thread closed  
A list of Sidekick Ideas
By : CoolRay - July 20, 2014, 11:32:22
So I've been thinking of a bunch of new class ideas because you know me and I like making stuffz like that... but I could never think of enough spells so I just decided to convert those ideas into sidekicks. Note: From what I am putting down, assume that the Sidekick is level 180 because I suck at this game. Runic Mercenary: Appears as a regular person (gender not noticeable) with large r...
The : 2014-07-20 11:32:22
1 / 95 July 20, 2014, 23:56:30 By : bananamonkey
Thread opened Thread closed  
Centered name under guild name?
By : snuggley - July 20, 2014, 10:03:16
Hello, I've noticed that when you are in a guild + alliance your character name is centered unde…...
The : 2014-07-20 10:03:16
0 / 75 July 20, 2014, 10:03:16 By : snuggley
Thread opened Thread closed  
AvA Nuggets
By : mythici - July 17, 2014, 16:29:43
There is currently a massive overload of AvA nuggets in the Dofus economy. A fairly large amount are…...
The : 2014-07-17 16:29:43
4 / 140 July 20, 2014, 01:11:47 By : Mishna
Thread opened Thread closed  
A new way to exo mage AP/MP on your items?
By : CoolRay - July 19, 2014, 19:44:25
Sadly, this likely won't happen and AP/MP exos are supposed to be super hella really damn hard to ge…...
The : 2014-07-19 19:44:25
1 / 84 July 19, 2014, 20:15:24 By : Mishna
Thread opened Thread closed  
There's never a kollo without a healing weapon
By : utouchmytralala - July 17, 2014, 04:08:48
Anyone else notice that healing weapons are getting a little out of hand? I think the idea of a heal…...
The : 2014-07-17 04:08:48
11 / 261 July 19, 2014, 02:18:25 By : n0ak
Thread opened Thread closed  
Panda Spells- Karcham & Chamrak
By : starman-two - July 17, 2014, 02:30:58
Spell Fusion Hello, I have been a Panda for a couple years now and I've experiences the buff and nerfs and ho…...
The : 2014-07-17 02:30:58
12 / 249 July 19, 2014, 00:50:26 By : starman-two
Thread opened Thread closed  
Hold your updates hold your nerfs and buffs SOME THINGS ARE UNANSWERED AnkaTracker 
By : TheCredit - July 10, 2014, 01:49:40
Guild ranks Ok i finally gathered the wisedomness to ask and yes i did make that word up. Some rank names that…...
The : 2014-07-10 01:49:40
14 / 485 July 17, 2014, 13:10:21 By : xXTiamaTXx
Thread opened Thread closed  
Ogrines - Company Mission?
By : AlphaWarrior - July 14, 2014, 10:37:44
I have to bring it up (likely again). But is buy your way to the top, buy your way to level 200, buy your end game set and all the dofuses... buy everything with [real money] without doing much in the game at all really part of Ankama's mission? Sorry, I don't agree with ogrines, even if players can get things for free without real money with them. It doesn't fix the problem I listed above. ...
The : 2014-07-14 10:37:44
5 / 235 July 17, 2014, 12:16:19 By : xXTiamaTXx
Thread opened Thread closed  
Shortcut key for "join battle" faction? AnkaTracker 
By : IdwellinMoria - July 15, 2014, 12:00:44
Can i arrange a shorcut for join battle action?...
The : 2014-07-15 12:00:44
2 / 178 July 15, 2014, 15:03:35 By : [Izmar]
Thread opened Thread closed  
Let us keep the titles from items we use as mimi
By : bolleke - January 26, 2014, 12:44:18
Simple suggestion, but maybe harder to make: Let us keep the title of an equipment if we use it a…...
The : 2014-01-26 12:44:18
5 / 321 July 15, 2014, 08:44:55 By : countrylove2
Thread opened Thread closed  
Raw Sauroshell spawn rate is too low
By : Mishna - July 12, 2014, 03:00:10
I'm looking forward to fighting Grozilla and Grasmera, so I've been trying to help out with opening the dungeon by harvesting sauroshell hearts, but the progress has been disappointingly slow due to the low spawn rate on Raw Sauroshells. Here is my experience: [*]Enter crater and run all the maps. Can't find any mobs with raw sauroshells. No problem... I'll just farm some mobs until raws spawn....
The : 2014-07-12 03:00:10
3 / 148 July 12, 2014, 17:52:00 By : Mishna
Thread opened Thread closed  
Daily Soulsearching Quest
By : Gunnerwolfang - July 12, 2014, 03:22:32
Enurado opening got treasure hunting system. Srambad got legendary treasure hunt versus bounty criminals. My suggestion for Osamoda dimension is a daily (or perhaps a no limit) soul searching system. You talk to an NPC (Nowah's Arch) and he gives you a description of the monster that he wants you to bring him. Clues: -habitat -family -color -appearance -level If you soul and brin...
The : 2014-07-12 03:22:32
5 / 146 July 12, 2014, 15:09:06 By : chaoman
Thread opened Thread closed  
why do we need a rank 4 wings for the terrdala shield of the terrdala set AnkaTracker 
By : PandaAngel - January 03, 2007, 18:27:41
i got the whole set but i cant get my +250 Vitality +12 Damages +80 Strength 20% Resist neutral +1 A…...
The : 2007-01-03 18:27:41
11 / 823 July 11, 2014, 16:23:55 By : [Izmar]
Thread opened Thread closed  
Easier retry on dimension dungeons AnkaTracker 
By : Mihalis - July 07, 2014, 11:24:39
As title suggests, I'm rooting for an easier retry on dimension dungeons. I'm all for difficult dung…...
The : 2014-07-07 11:24:39
15 / 366 July 10, 2014, 20:44:25 By : Mishna
Thread opened Thread closed  
Ladder arranging AnkaTracker 
By : nielsso - July 09, 2014, 17:08:55
today i was looking on the ladder of the new site when i tried to arrange the list of players on …...
The : 2014-07-09 17:08:55
1 / 125 July 10, 2014, 18:07:21 By : [Izmar]
Thread opened Thread closed  
Mini Updates. AnkaTracker 
By : Metalistas - June 30, 2014, 15:33:35
My suggestions. 1. Make Slap customizable. What i mean? You could type any 10 Letters length slap, not that Aie! word, but something like Ready! or Lets go! 2. You could see all players that are in your group on map. You wouldn't need to follow 1 by 1 like now, but you will always see dots on minimap that are players from your team....
The : 2014-06-30 15:33:35
3 / 175 July 10, 2014, 16:52:48 By : [Izmar]
Thread opened Thread closed  
Cra frozen arrow remake
By : xXTiamaTXx - July 08, 2014, 18:19:58
cra spell remake Hi, I'm lvl 200 Cra on solar, Instant-crush. I used to play as agi, then wis/cha, then wis/cha/str and now at lvl 200 I'm omni. As omni cra I'm using all cra spells including the int ones. The only spell I find completely useless is frozen arrow. Its damage is too low (even when you are pure int cra its dmg is terrible when compared to other 3ap spells of cra class OR not to mention other classes)...
The : 2014-07-08 18:19:58
12 / 292 July 10, 2014, 14:52:51 By : Lynn-Reiginleif
Thread opened Thread closed  
Merchant mode indication
By : Jerkbag - July 09, 2014, 21:16:18
It'd be cool if there was some sort of indicator that you looked at a merchants stuff already. Like the bag turns a different color or something, idk. I just always forget who i've looked at already and it would make looking through multiple merchants a lot easier and give me reassurance that I didn't miss any. It's kind of trivial, but it's something that's bothersome. What do you guys think?...
The : 2014-07-09 21:16:18
0 / 69 July 09, 2014, 21:16:18 By : Jerkbag
Thread opened Thread closed  
Merchant Mode Crossover AnkaTracker 
By : Gunnerwolfang - June 12, 2014, 12:54:46
Why not allow just one merchant inventory between all character in the same account. Pros: I can…...
The : 2014-06-12 12:54:46
13 / 410 July 09, 2014, 14:28:50 By : bananamonkey
Thread opened Thread closed  
Guild/Alliance news
By : Wadarawr - July 08, 2014, 01:17:14
Could there be a message board exclusively for guilds/alliances to read? There are some members that…...
The : 2014-07-08 01:17:14
3 / 138 July 09, 2014, 05:07:02 By : [MOD]Fiora
Thread opened Thread closed  
Chamonytes
By : ogichious - July 03, 2014, 03:55:48
This might of been suggested before, and if so I apologize, but here I go ;o Basically, Chamonyte…...
The : 2014-07-03 03:55:48
5 / 200 July 08, 2014, 18:35:01 By : xXTiamaTXx
Thread opened Thread closed  
Achievements tab - Dungeon access
By : Lost-Worldz - July 06, 2014, 18:42:46
I was thinking that it'd be a good idea to make it so that while you're inside a dungeon, opening up…...
The : 2014-07-06 18:42:46
2 / 143 July 08, 2014, 18:28:23 By : xXTiamaTXx
Thread opened Thread closed  
New Kolossium Rewards ! AnkaTracker 
By : StalenW - June 16, 2014, 04:14:10
... I think pvp keeps this game alive ! Can we introduce 2v2 and/or more kolossium rewards ! Maybe so…...
The : 2014-06-16 04:14:10
7 / 361 July 06, 2014, 20:09:16 By : Revil-Nunor
Thread opened Thread closed  
The Story of Sui the Cryotitan. (Boss Monster Idea)
By : CoolRay - July 05, 2014, 09:39:30
Sui is a disciple of the god Iop, and his immense power shows it. However, Sui isn't just a regular …...
The : 2014-07-05 09:39:30
2 / 140 July 05, 2014, 17:32:35 By : Molten-Squid
Thread opened Thread closed  
Guild Messages
By : Molten-Squid - July 03, 2014, 21:18:39
i think it would be a good idea if the Dofus guild system had a Guild Message option like in wakfu.…...
The : 2014-07-03 21:18:39
1 / 125 July 03, 2014, 21:24:28 By : Revil-Nunor
Thread opened Thread closed  
Alert sounds ANSWER_TRAK 
By : ceslovas - July 01, 2014, 22:51:41
When alliance perceptor and prism gets attacked. Would be nice if ankama add alert sounds when alliance prism and perceptor gets attacked....
The : 2014-07-01 22:51:41
1 / 129 July 03, 2014, 11:04:05 By : hoffientjuh
Thread opened Thread closed  
Class Change Orb
By : exterminate275 - July 02, 2014, 02:14:02
Suggestion for a Class Change I have been playing Dofus for a couple years now and with multiple accounts but found that many peop…...
The : 2014-07-02 02:14:02
2 / 197 July 02, 2014, 12:50:17 By : [MOD]Raiu
Thread opened Thread closed  
Drinks
By : Nhipia - June 04, 2014, 23:20:00
Drinks? The consumable, drinkable, usable items? But apparently four of them aren't consumable at all despite being in the usable items inventory category. The only solution is to make them restore a tiny amount of HP on double-click, like the Frigrowka: Better fix this problem ASAP so Ecaflips can finally get their paws on drinkable Mimilk....
The : 2014-06-04 23:20:00
11 / 323 July 02, 2014, 07:07:45 By : Nazarbayev
Thread opened Thread closed  
Dofus shop ? DEVTRACKER 
By : SyncFreak - March 15, 2014, 20:14:47
wouldn't it be nice if there would be a market for dofuses somewhere?...
The : 2014-03-15 20:14:47
12 / 719 July 01, 2014, 20:49:33 By : Mishna
Thread opened Thread closed  
Permanent mute for Enemys.... ANSWER_TRAK 
By : liamith2 - July 01, 2014, 09:05:19
just do it -_______- Please just make it so that when you add someone to your enemy list or make it impossible for bots t…...
The : 2014-07-01 09:05:19
1 / 128 July 01, 2014, 17:41:44 By : Revil-Nunor
Thread opened Thread closed  
Remove alignment-only access in Dimension areas
By : HeLmZ - July 01, 2014, 13:30:36
After doing some mobs in Enurado, collecting some materials and gaining some nice XP, all the good m…...
The : 2014-07-01 13:30:36
2 / 122 July 01, 2014, 14:58:22 By : HeLmZ
Thread opened Thread closed  
Changes to (Duo) Achievements
By : HeLmZ - June 27, 2014, 00:51:41
I have recently begun focusing a lot on achievements! Especially the dungeon achievements gives some dungeons new purposes as they now offer new challenges and an increased difficulty! I especially like doing the (Duo) achievements, as they (sometimes) require careful planning and perfect execution! Playing a sram myself, I have a great advantage when it comes to certain dungeons, as invisib...
The : 2014-06-27 00:51:41
20 / 390 June 30, 2014, 23:15:31 By : Mishna
Thread opened Thread closed  
Fix the psychic mobs?
By : bobo-me - June 30, 2014, 20:05:18
I posted this a while back on the sram forum,other players observed this too,mobs can see your tra…...
The : 2014-06-30 20:05:18
2 / 131 June 30, 2014, 22:04:17 By : Mishna
Thread opened Thread closed  
New Market !
By : Molten-Squid - June 30, 2014, 16:02:21
hey i was thinking we should have a dofus market! i mean a lot of people have dofuses and i think i…...
The : 2014-06-30 16:02:21
5 / 130 June 30, 2014, 18:29:50 By : [MOD]Fiora
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