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English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

Title Replies / Views Last action
Forum threads
Thread opened Thread closed  
Lumberjack - planks
By : Pretor - February 16, 2006, 16:27:15
I can do planks from 10 peaces of wood. But each carver use wood. So, why planks. For wh…...
The : 2006-02-16 16:27:15
4 / 711 March 14, 2006, 16:29:24 By : Feca-n-Proud
Thread opened Thread closed  
hair
By : UnsungVisions - March 14, 2006, 15:39:38
want to be a tailor and need the quest finished. so can any one tell me where to find the 11locks of…...
The : 2006-03-14 15:39:38
1 / 393 March 14, 2006, 15:44:18 By : Freeborn
Thread opened Thread closed  
Gythor bowcarver needs flax
By : Gythor - March 11, 2006, 11:47:12
hi people i need flax anywone who wants to sell me this stuff? add me in dofus my name is Gythor...
The : 2006-03-11 11:47:12
7 / 576 March 14, 2006, 15:19:46 By : gfhfgh
Thread opened Thread closed  
Money Making Jobs
By : Darryl-The-Zombi - February 05, 2006, 04:39:46
So ive just started a new charactor, an Echoflip, and i was wondering what job i should work on. My …...
The : 2006-02-05 04:39:46
18 / 2696 March 14, 2006, 02:38:09 By : plesio
Thread opened Thread closed  
help please
By : MrChoob - March 11, 2006, 06:41:17
Okay i was just wondering (usuing farmer as an example) if i get a better scythe does that mean i ca…...
The : 2006-03-11 06:41:17
2 / 383 March 13, 2006, 23:40:16 By : MrChoob
Thread opened Thread closed  
Magic Oats
By : mageRAHL - March 13, 2006, 16:23:05
I know this is not the trading forum, but people tend to respond better here. Whaet can I sell magic…...
The : 2006-03-13 16:23:05
2 / 465 March 13, 2006, 23:04:05 By : HellsRise
Thread opened Thread closed  
Hunting Axe
By : geennaammogelijk - March 10, 2006, 19:52:36
Im an hunter and just bought an Hunting axe but I can't equip it.Which lvl do I need to equip …...
The : 2006-03-10 19:52:36
6 / 543 March 13, 2006, 20:39:20 By : Crispix
Thread opened Thread closed  
Lumberjack : 30+ recipes
By : Lysylya - March 10, 2006, 19:25:26
Are there any planks after chestnut?Is there a list of recipes for 30+ lumberjack anywhere?...
The : 2006-03-10 19:25:26
3 / 573 March 13, 2006, 20:04:32 By : Sirchar
Thread opened Thread closed  
Alchemist: Slender Tube or Big Phial
By : Guinevera - March 13, 2006, 15:56:34
i'm an Alchemist and don't know, where i can find a Slender Tube oder Big Phial. Can i buy that anyw…...
The : 2006-03-13 15:56:34
1 / 669 March 13, 2006, 19:18:09 By : Dashiva
Thread opened Thread closed  
High Level Jewellers?
By : esmxcountry - February 27, 2006, 18:45:22
I was just wondering who was a high level jeweller I need a Fire Kwak Ammy made and I would prefer t…...
The : 2006-02-27 18:45:22
2 / 545 March 13, 2006, 19:08:02 By : takewithfood
Thread opened Thread closed  
Help! What's two-finger's coordinates?
By : FabieraUnizex - March 13, 2006, 09:03:07
No matter where I go, I can never find the guy!...
The : 2006-03-13 09:03:07
2 / 349 March 13, 2006, 09:22:57 By : FabieraUnizex
Thread opened Thread closed  
Lumberjack- vanishing experience!! :(
By : CarrieMuffin - March 09, 2006, 14:40:12
I carefully combed the 'jobs' forum and found no answer to my question as of yet, so assistance woul…...
The : 2006-03-09 14:40:12
3 / 584 March 12, 2006, 15:57:02 By : HellsRise
Thread opened Thread closed  
Pinch of Temporal Powder
By : smintar - March 12, 2006, 13:52:21
Just wanted to let folks know where you can buy this. I have seen some of the answers to this questi…...
The : 2006-03-12 13:52:21
0 / 303 March 12, 2006, 13:52:21 By : smintar
Thread opened Thread closed  
help with prices
By : foofromafoo - March 12, 2006, 05:02:36
i want to know how much these things costthe cracklers amuletgobball dungeon key...
The : 2006-03-12 05:02:36
1 / 449 March 12, 2006, 13:34:23 By : Verdant
Thread opened Thread closed  
New alchemist
By : pingpongy - February 25, 2006, 21:55:46
ive just started in alchemist, where is a good location to find flax flowers?...
The : 2006-02-25 21:55:46
6 / 825 March 12, 2006, 13:33:13 By : Verdant
Thread opened Thread closed  
What are good bow carver leveling recipes?
By : Tshy - March 11, 2006, 12:45:26
I mean cheap and effective. I notices whistling bow is kinda fast (3 mapple, 2 oak, flax string), i …...
The : 2006-03-11 12:45:26
0 / 390 March 11, 2006, 12:45:26 By : Tshy
Thread opened Thread closed  
My friend needs at least a lvl 80+ shoemaker.
By : HellishAngel - March 10, 2006, 22:09:32
Anybody one or knows one? If so, contact me. As you can see, with my acct name....
The : 2006-03-10 22:09:32
1 / 382 March 11, 2006, 05:28:27 By : Someguytoo
Thread opened Thread closed  
hammer smith
By : BLKibanez - March 09, 2006, 22:34:53
Looking for a high lvl hammer smith... ign- xsilencex...
The : 2006-03-09 22:34:53
1 / 451 March 10, 2006, 21:59:44 By : Grissaost
Thread opened Thread closed  
Which profession uses the most bronze / tin ?
By : Aracuan - March 08, 2006, 14:10:49
Cause I'm training miner pretty hard and while I can sell all the other ores pretty easily, I'm wind…...
The : 2006-03-08 14:10:49
7 / 807 March 10, 2006, 19:32:00 By : WorldDancer
Thread opened Thread closed  
Lumberjack axe
By : mechagon - March 10, 2006, 10:58:10
Does it have any effect on the actual lunberjacking to wear a special kind of axe than just the basi…...
The : 2006-03-10 10:58:10
1 / 462 March 10, 2006, 16:42:51 By : Sirchar
Thread opened Thread closed  
(job) Lumberjacking doesn't pay
By : plesio - February 24, 2006, 14:59:02
Since the pandala update, lumberjacking only pays 1k/piece of wood, rather than 5k previously. If th…...
The : 2006-02-24 14:59:02
15 / 1304 March 10, 2006, 10:55:17 By : mechagon
Thread opened Thread closed  
Cheap Flour's
By : AmishKid - March 10, 2006, 10:01:46
Cheap Wheat/Barley/Oat Flours at ( 1,-15 ) (Astrub City ) inside the Middle-size Astrub House 1st Fl…...
The : 2006-03-10 10:01:46
0 / 327 March 10, 2006, 10:01:46 By : AmishKid
Thread opened Thread closed  
Need Lumberjack Help (free player)
By : Sistine - January 05, 2006, 08:06:53
I got the location of trees down pretty good, but I was wondering where the saw was? Is there a saw…...
The : 2006-01-05 08:06:53
14 / 1467 March 09, 2006, 20:53:44 By : Sirchar
Thread opened Thread closed  
Need help with smiting (_swords_)
By : Bullet--Tooth--Tony - March 09, 2006, 03:27:46
whenever i go to the anvil.. ..i gather my materials and make the recipe and combine them..it would …...
The : 2006-03-09 03:27:46
1 / 372 March 09, 2006, 19:17:23 By : Brisk
Thread opened Thread closed  
Alchemist, recomandation Scroll
By : Mayhfreesza - January 31, 2006, 20:42:49
Hell, what's this, I just crossed the whole land of dofus t obecome an alchemist, because the goofer…...
The : 2006-01-31 20:42:49
1 / 503 March 09, 2006, 03:28:17 By : Mephalla
Thread opened Thread closed  
Ore pricing
By : Aracuan - March 07, 2006, 16:02:41
I've been hauling ass trying to get to miner lvl 100, and I've been selling all the ore I mine at th…...
The : 2006-03-07 16:02:41
3 / 551 March 09, 2006, 02:43:04 By : Luxury
Thread opened Thread closed  
What does GOlden Larva Egg make/do?
By : AzureGuard - March 06, 2006, 18:59:58
Can you craft it or something? How much is it worth?...
The : 2006-03-06 18:59:58
2 / 625 March 08, 2006, 22:04:30 By : fenrislorsrai
Thread opened Thread closed  
Browned Brioche Recipe?
By : tamarnit - March 07, 2006, 06:23:57
Does it actualy work? Or did someone have a good laugh while posting it? I just tried it 4 times to…...
The : 2006-03-07 06:23:57
5 / 536 March 08, 2006, 20:45:33 By : Amorus
Thread opened Thread closed  
gettin meat
By : Kornak - March 07, 2006, 16:33:08
do u have 2 be a hunter to get meat off animals?cos i aint got much cash and it seems im usin …...
The : 2006-03-07 16:33:08
1 / 386 March 07, 2006, 18:34:09 By : fenrislorsrai
Thread opened Thread closed  
Hunter
By : Asgreth - March 07, 2006, 02:57:20
I dont know whats going on, I'm killing monsters(tofu, gobbal, bird, etc)And I'm not gaining a…...
The : 2006-03-07 02:57:20
2 / 495 March 07, 2006, 13:37:14 By : Asgreth
Thread opened Thread closed  
Looking for a staff forgemage
By : AlterMax - March 07, 2006, 02:07:14
Pm:NeosephServer:rushuIm looking for a staff forgemage who will try and reforge so…...
The : 2006-03-07 02:07:14
0 / 344 March 07, 2006, 02:07:14 By : AlterMax
Thread opened Thread closed  
SHOE MAKER lvl 10 REPORTING FOR DUTY
By : mardoqueu - March 06, 2006, 13:27:35
im lvl10 shoe maker ask wat boot u want ill check if i can make note u need to get the m…...
The : 2006-03-06 13:27:35
0 / 340 March 06, 2006, 13:27:35 By : mardoqueu
Thread opened Thread closed  
Problem with cutting wood - no experience points given
By : wildsky - March 04, 2006, 22:10:17
I am currently a f2p player on my 3rd day of playing (and yes, I will probably be a paying subscribe…...
The : 2006-03-04 22:10:17
1 / 500 March 06, 2006, 11:43:05 By : BayushiSomat
Thread opened Thread closed  
Best place to sell
By : Mistee - March 06, 2006, 07:44:43
So I was wondering what everyone's opinions are on where is the best place to sell your resources....
The : 2006-03-06 07:44:43
1 / 888 March 06, 2006, 10:46:51 By : Arkanaszar
Thread opened Thread closed  
sram second job?
By : Zyllah - March 03, 2006, 17:45:59
hello. i'm a lvl 22 sram, and i'm nearing the 30lvl at lumberjack. i seem to always have energy pr…...
The : 2006-03-03 17:45:59
1 / 836 March 06, 2006, 08:06:07 By : Zyllah
Thread opened Thread closed  
Where do i find temporlar powder used to preserve...
By : NightWanderer - March 05, 2006, 23:46:01
meat i n the hu nting class?...
The : 2006-03-05 23:46:01
1 / 411 March 06, 2006, 01:23:38 By : deskrat
Thread opened Thread closed  
Hi what do I gotta do ?! :S
By : coraaltjeNL - March 05, 2006, 15:58:00
~~~~~~~~~~~~~~~~ Huh ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Im a fisher and I wanna be sometin...
The : 2006-03-05 15:58:00
2 / 520 March 05, 2006, 22:37:51 By : MayaZerkaren
Thread opened Thread closed  
What level and what job to start?
By : HenriqueJitsu - March 05, 2006, 19:06:24
Hi,I'm a lvl 11 Iop and would like to know in which level I should get a job, which job I should get…...
The : 2006-03-05 19:06:24
1 / 523 March 05, 2006, 19:47:29 By : Sirchar
Thread opened Thread closed  
Lumberjacks Best 2nd job?
By : Coder - March 04, 2006, 15:38:12
IM currently lvl lumberjack im lvl 3 :) what shuld my 2nd job be?im an Ioplvl 10...
The : 2006-03-04 15:38:12
3 / 714 March 05, 2006, 18:45:44 By : Blazeron
Thread opened Thread closed  
100 lvl Tailor
By : KillerThief - February 15, 2006, 23:23:10
Hi there. i'm looking for 100 lvl tailor to make my earth kwak lining. who's able to do that?...
The : 2006-02-15 23:23:10
11 / 1313 March 05, 2006, 17:47:47 By : Sasakeiru
Thread opened Thread closed  
fishing rod for Kradeath and fisherman´s net
By : espanola - March 04, 2006, 21:12:53
I am a fisherman and i want to know if somebody knows something about those tools that i never seen....
The : 2006-03-04 21:12:53
0 / 528 March 04, 2006, 21:12:53 By : espanola
Thread opened Thread closed  
Help with Pickaxe for miner
By : SakuraX - March 02, 2006, 20:01:22
OK so...is there such thing as a better pickaxe other than the standard one you get from the Miner t…...
The : 2006-03-02 20:01:22
2 / 870 March 04, 2006, 12:48:38 By : Dashiva
Thread opened Thread closed  
HOw to lumberjack?
By : Coder - March 03, 2006, 23:41:40
i already got the skill,im an Iop.Btw how i do the grandmas cellar quest?checked all houses and can …...
The : 2006-03-03 23:41:40
1 / 727 March 04, 2006, 04:51:29 By : Sirchar
Thread opened Thread closed  
chance scrolls
By : thisismynickname - March 04, 2006, 00:27:21
how and where do you get chance scrolls?...
The : 2006-03-04 00:27:21
2 / 483 March 04, 2006, 01:04:26 By : thisismynickname
Thread opened Thread closed  
Harpoon Fishing Rod Question
By : Darryl-The-Zombi - March 02, 2006, 16:01:59
I just droped 20kk for this and now i cant equip it.Under conditions it says:"speci…...
The : 2006-03-02 16:01:59
3 / 995 March 03, 2006, 16:19:32 By : Grissaost
Thread opened Thread closed  
recipes for making
By : airdraken - March 03, 2006, 12:27:58
just wondering are there any recipes for making other things from jeweller or shoemakers that arnt i…...
The : 2006-03-03 12:27:58
1 / 481 March 03, 2006, 13:16:22 By : MathAvenger
Thread opened Thread closed  
5th Profession?
By : plesio - March 03, 2006, 02:15:25
I'm stumped in a way...I've started a second character in order to add professions to my…...
The : 2006-03-03 02:15:25
3 / 582 March 03, 2006, 11:04:14 By : plesio
Thread opened Thread closed  
New Alchemist Potions
By : Stillgrave - March 03, 2006, 06:27:23
Does anyone know how to get the pandapil and/or pandaburg flasks for the new city potions? The only…...
The : 2006-03-03 06:27:23
0 / 710 March 03, 2006, 06:27:23 By : Stillgrave
Thread opened Thread closed  
Farmer
By : Performace - March 02, 2006, 22:11:42
Im a level 30 farmer what 2nd job should i get instead of baker...
The : 2006-03-02 22:11:42
2 / 543 March 03, 2006, 00:53:34 By : Performace
Thread opened Thread closed  
Help needed on Mine entrance
By : plesio - March 02, 2006, 05:33:53
In search of entrance for the -23, 24 mine. I understand another entrance exists at -25, 24 but I ca…...
The : 2006-03-02 05:33:53
4 / 841 March 02, 2006, 23:56:29 By : plesio
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