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How to change secret question answer, ???

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posté June 30, 2009, 11:41:46 | #1
How to change secret question answer DOES ANY1 NO HOW TO CHANGE THE ANSWER TO MY SECRET QUESTION CUASE I FORGOT MINE AND I CANT DELETE ANY CHARACTERS ]:




Subscriber Larva
* Member Since 2009-12-30
posté June 24, 2010, 20:55:05 | #2

Quote (huntla @ 30 June 2009 11:41) *
DOES ANY1 NO HOW TO CHANGE THE ANSWER TO MY SECRET QUESTION CUASE I FORGOT MINE AND I CANT DELETE ANY CHARACTERS ]:

Yea the same thing with me i heard you have to prove yourself or something threw Email it was in past messages, but yea i'd like to hear how thats works o.O?



Volunteer Moderator Bworker Punisher
* * * * * Member Since 2008-05-07
posté June 24, 2010, 21:35:54 | #3
The Secret Question and Answer is meant to be absolutely the most secure piece of information you have about your account, information that would allow you to recover your account even if you lost control of everything else. This means that Ankama Support has to take extra steps to ensure that the actual account-holder is requesting it (and not, for example, someone who stole the account).

Start here: http://support.ankama.com/en/faq/420-i-ve-...r-what-can-i-do

Click the appropriate link, then on the following page, make sure you have the requested items, and click the "Send a message" link at the bottom.

-DS-


79
Former Subscriber Arachnophobe
* Member Since 2012-03-11
posté December 20, 2012, 01:40:19 | #4
How do I change my secret question/answer?


Arachnophobe
* Member Since 2012-12-12
posté December 20, 2012, 07:28:55 | #5
I don't believe you can change your secret answer without support helping you. Just follow what [MOD]Raui said to do and follow the steps.


Volunteer Moderator Bworker Punisher
* * * * * Member Since 2008-05-07
posté December 20, 2012, 13:27:37 | #6

Quote (scironkid @ 20 December 2012 01:40) *
How do I change my secret question/answer?

This topic is three years old, and the answer to your question was already given in the post immediately above yours (by a much younger version of me, no less). Your question is also answered in the Problems and Solutions FAQ topic.

-DS-


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