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Black Screen, Require help!, ect.
122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 04, 2013, 21:10:20 | #1
Black Screen, Require help! When I click "PLAY" on the client, all's it does is show a black screen.. And I can't clear the cache or do anything.
I can minimize, maximize and close the program but i can't log in or play or click anything.
Could anyone help me please and thank you!


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
* * * * * * Member Since 2006-02-21
posté December 04, 2013, 21:59:52 | #2
Manually clear the Dofus Appdata folders and this should resolve the problem.


122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 04, 2013, 22:24:21 | #3
How would one do that....


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
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posté December 04, 2013, 23:35:47 | #4
How to clear cache if your Operating System is Windows XP:

Step 1.) Go to C:\Documents and setting\[User]\Application Data\ ([User] refers to your Computer's User. It is different for everyone.)
Step 2.) Once there you'll see a bunch of folders representing the Dofus client. Among them will be "DofusOnline.XXXXXXXXXXX" or OTHER Dofus folders. Delete ALL of these directories. Restart Dofus 2.0 client (If you are having trouble finding this directory, use your Computer's 'Search' function)


How to clear cache if your Operating System is Windows Vista or Windows 7:

Step 1.) Go to C:\Users\[Name]\AppData\Roaming ([User] refers to your Computer's User. It is different for everyone.)
Step 2.) Once there you'll see a bunch of folders representing the Dofus client. Among them will be "DofusOnline.XXXXXXXXXXX" or OTHER Dofus folders. Delete ALL of these directories. Restart Dofus 2.0 client (If you are having trouble finding this directory, use your Computer's 'Search' function)


122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 05, 2013, 00:12:49 | #5
that did nothing. im stuck for a solution.
This all happened after the update..


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
* * * * * * Member Since 2006-02-21
posté December 05, 2013, 00:21:25 | #6
Have you run your Uplauncher and made sure that you didn't miss an update?

Otherwise, the next thing to try would be removing the game and re-installing it.


122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 05, 2013, 00:28:18 | #7
I have re installed it over Ten Times already and nothing. This will be my Eleventh time re installing it.
This is very discouraging.


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
* * * * * * Member Since 2006-02-21
posté December 05, 2013, 00:34:04 | #8
If you can't fix it and you do everything from re-installing Abode Air to installing the archived version of the game and clearing the appdata folder(which should be able to fix just about anything that isn't working properly with the game) then you have to use another computer or re-install your OS, as the problem is most likely there.


This post has been edited by Revil-Nunor - December 05, 2013, 09:17:27.
122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 05, 2013, 01:55:10 | #9
Whats OS?


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
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posté December 05, 2013, 03:57:27 | #10
The operating system that runs on your computer.


122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 05, 2013, 04:34:02 | #11
Nothing nothing nothing, how can something happen over night.


122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 05, 2013, 05:32:33 | #12
I think the last maint, has seriously did some problems. I have nothing but a black screen. I did everything from A to B.
even did a system restore, but nothing. And people No i can't clear my cache because its a black screen, you cant see anything or click anything.
Nothing works.
Does anyone have any Proper advice, or Dofus can you possibly fix this, i just re-subbed two accounts and can't play. Frustrating.


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
* * * * * * Member Since 2006-02-21
posté December 05, 2013, 05:39:07 | #13
You re-installed your entire operating system and are back up in 30 minutes?

If you tried everything, and nothing works, then perhaps you just need to use a different computer.


122
Former Subscriber Kitsou Beater
* * Member Since 2009-05-19
posté December 05, 2013, 07:51:45 | #14
How do you re-install the system?
and I don't have the money to just buy a new computer.


200
Philistine (Solar)
Fortune Five Hundred
Unofficial Forum Answer Bot Count Harebourg Clocker
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posté December 05, 2013, 18:06:12 | #15
See if this guide helps. Click Here.