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Important threads
Thread opened Thread closed Pinned
New: Contact a Mod AnkaTracker  * 1 2 3  163
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
8118 / 117000 September 16, 2016, 14:31:12 By : piot-master
Thread opened Thread closed Pinned
Having problems with the Authenticator? Tell us here! AnkaTracker  DEVTRACKER  * 1 2 
By : castielangell - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
92 / 12442 January 07, 2016, 18:01:31 By : jjrjr2010
Thread opened Thread closed Pinned
[IMPORTANT] Non-exhaustive list of known ingame bugs. ANSWER_TRAK  AnkaTracker  DEVTRACKER 
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: October 2, 2015. ---- Hello, this thread's purpose is to create a refer...
The : 2012-12-21 20:55:30
15 / 6911 October 02, 2015, 17:28:50 By : [Nerodos]
Thread opened Thread closed Pinned
The Mod Team / Mod FAQ AnkaTracker 
By : [Themis] - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
4 / 13434 March 11, 2015, 17:43:52 By : [Izmar]
Thread opened Thread closed Pinned
How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 3541 August 13, 2014, 12:46:57 By : [Izmar]
Thread opened Thread closed Pinned
Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
14 / 2438 July 10, 2014, 00:42:12 By : DragonPixie
Thread opened Thread closed Pinned
Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 1503 December 17, 2013, 23:01:17 By : [Nerodos]
Thread opened Thread closed Pinned
General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 1266 August 27, 2013, 15:40:54 By : [Izmar]
Thread opened Thread closed Pinned
[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 10632 March 01, 2013, 18:25:25 By : Izmar
Thread opened Thread closed Pinned
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 3865 July 24, 2012, 10:20:24 By : [MOD]Siransi
Thread opened Thread closed Pinned
Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 3414 September 25, 2011, 21:05:24 By : [Themis]
Thread opened Thread closed Pinned
[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : [Izmar] - May 05, 2010, 18:06:39
▌Generating a bug report There is a tool in the client that allows you to generate a detailed bug report from inside the game client. You can use this tool in the Live and Beta versions of the client. In your client folder, create a new, empty folder named debug. This folder should be in the same directory as the DOFUS.exe or your config.xml file. After you have done this, you can press ...
The : 2010-05-05 18:06:39
0 / 7301 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
Kitsoune Dungeon Tile Room AnkaTracker 
By : Draamax - September 24, 2016, 21:29:37
Can't get through the room So in the Kitsoune Dungeon after the first tile room (where you have three tiles in one room), there are three separate rooms with 1 tile each. If you take the far left path it is impossible to get through because the map change star is unclickable. You can get through the first tile room, but not the second....
The : 2016-09-24 21:29:37
2 / 57 Today - 17:43:12 By : [Nerodos]
Thread opened Thread closed  
Osa glitch
By : lukecassidy - September 25, 2016, 23:47:28
Sometimes after using fusion and casting the spells of the black wyrmling, the black wyrmling spells…...
The : 2016-09-25 23:47:28
2 / 47 Today - 16:52:31 By : Majin2
Thread opened Thread closed  
Unable to send Ankabox messages
By : Ymt - September 01, 2016, 22:23:20
Hello Several days ago I've noticed that I'm not able to send any ankabox messages. I type in topic, addressee and my message and when I click send just nothing happens. I've checked that on several accounts with different addressees too. Haven't check ankabox on browser yet but I'll give it a try. Also my ogrine market page looks different now. Seems that the parts of the page are too big to...
The : 2016-09-01 22:23:20
9 / 163 Today - 12:27:21 By : Ymt
Thread opened Thread closed  
Ash Wood Bug
By : Cogworth - September 21, 2016, 15:32:52
Hello I noticed today that my character continuously drops only one Ash Wood in Incarnam, even th…...
The : 2016-09-21 15:32:52
1 / 38 Today - 01:52:31 By : Ymt
Thread opened Thread closed  
Chat is cleared
By : Dieene - September 25, 2016, 23:57:00
The chat is cleared, at the beginning of the fight. There is a little bug in game I think. If I go in a fight, (while I was online for 2 hours) my wh…...
The : 2016-09-25 23:57:00
3 / 41 Today - 00:25:03 By : Gunnerwolfang
Thread opened Thread closed  
Minor but serious problem
By : Pokerfire101 - Yesterday - 20:29:16
This update is very nice thank you Members of Ankama but could you guys make the task bar white well…...
The : 2016-09-26 20:29:16
1 / 28 Yesterday - 23:15:21 By : Dieene
Thread opened Thread closed  
Password Complexity
By : rossiscooler - September 20, 2016, 17:55:24
So i get that there's a warning if you have a password that is too old or not strong enough etc t…...
The : 2016-09-20 17:55:24
1 / 45 Yesterday - 21:07:59 By : Ymt
Thread opened Thread closed  
Improvements to breeding-related interfaces
By : imnotreallyafanoffrigost - September 25, 2016, 15:12:56
Now that you allowed us to customize nearly everything from mini-maps to chat size, it would be grea…...
The : 2016-09-25 15:12:56
4 / 55 Yesterday - 03:33:05 By : imnotreallyafanoffrigost
Thread opened Thread closed  
Linux installation
By : Cruzzilla - September 20, 2016, 22:41:21
After the 2.36 upgrade I get this adobe air warning This installation of this application is damag…...
The : 2016-09-20 22:41:21
8 / 109 September 25, 2016, 23:17:10 By : OlgaCat4
Thread opened Thread closed  
Update 2.36 Option to choose a menu theme beige/black
By : o-fiona-o - September 24, 2016, 12:49:44
Option to choose a menu theme beige/black What happened to the option to change the menu theme into beige or black? The game is currently usi…...
The : 2016-09-24 12:49:44
4 / 62 September 24, 2016, 20:10:01 By : [MOD]Fiora
Thread opened Thread closed  
Alitons
By : kubala55 - September 24, 2016, 02:16:31
Hi, why am I unable to buy anything with alitons while being bontarian and being already above th…...
The : 2016-09-24 02:16:31
2 / 39 September 24, 2016, 19:15:14 By : kubala55
Thread opened Thread closed  
Bonta quest #22 BUG NEED HELP
By : whats-wrong-with-u - September 24, 2016, 17:20:43
I gave Cpt. Koda the 10 Bonta cloaks and the step is completed, but I did not receive the quest item…...
The : 2016-09-24 17:20:43
0 / 19 September 24, 2016, 17:20:43 By : whats-wrong-with-u
Thread opened Thread closed  
2.36 Update Not Installing [Problem Solved!!]
By : LovinItx - September 23, 2016, 06:45:15
Stuck on 94.69% The title says it all. I downloaded the new installment just fine only in a few minutes on my laptop. But now I am trying to install it on my desktop, which is what I run my 4 accounts on 95% of the time, and it keeps freezing at 94.69%. I have tried two times now, both taking a good two hours to get this far. Any suggestions? Maybe some software is outdated? If so could someone send me a link to ...
The : 2016-09-23 06:45:15
2 / 50 September 23, 2016, 16:15:34 By : LovinItx
Thread opened Thread closed  
Spell Bar wtf
By : beehiveone - September 20, 2016, 14:36:42
So umm i dont think my spell bar is suppose to be up there Also, it feels like my turns are being …...
The : 2016-09-20 14:36:42
6 / 127 September 23, 2016, 12:02:26 By : Dieene
Thread opened Thread closed  
The game did not shutdown correctly error
By : Expando - September 15, 2016, 21:07:35
HELP! Hey there! After a few minutes of playing, Dofus window crashed and the updater writes The game did not shutdown correctly error . Does anyone know how to fix this problem? I tried unistall, reinstall, clear cache, running dofus as administrator, force kill everythnik Dofus related when i got the message, used the short cut Ctrl + x, copy of he Uplauncher form the Dofus website and rebooting m...
The : 2016-09-15 21:07:35
4 / 101 September 22, 2016, 21:54:14 By : SacPeak
Thread opened Thread closed  
Only 5 quotes allowed per post on forums? Why?
By : bohemia - September 21, 2016, 19:16:12
Hi. This is probably not a bug, but I didn't know where else to put it. I have tried to post something containing 7 quotes (from the same post, but I wanted them to be separated, to be able to make my comments right under the parts concerning the comments), and I got an error, saying that a post can have maximum 5 quotes. (I was lucky that I was able to recover all the stuff I have writt...
The : 2016-09-21 19:16:12
12 / 77 September 22, 2016, 13:38:42 By : Gunnerwolfang
Thread opened Thread closed  
Guild creation problem
By : BatmanIRL - September 19, 2016, 16:20:09
Hi, I recently tried to create a guild called Dream on Shika. However, every time I press to confi…...
The : 2016-09-19 16:20:09
3 / 51 September 22, 2016, 11:29:05 By : BatmanIRL
Thread opened Thread closed  
2.36 bug
By : wonderous-yenthe - September 21, 2016, 19:10:29
Not showing characteristics Hola I can't see any characteristics of any items in my inventory, even when hover above them it …...
The : 2016-09-21 19:10:29
0 / 44 September 21, 2016, 19:10:29 By : wonderous-yenthe
Thread opened Thread closed  
Assassin class Whip skill not available
By : TJFT - September 20, 2016, 17:29:49
Assassin can't use whip anymore Greetings, Today I went online after the update and noticed I can no longer use my whip skill. During combat it becomes grey and not clickable. What should I do?...
The : 2016-09-20 17:29:49
2 / 76 September 21, 2016, 15:01:54 By : [MOD]Raiu
Thread opened Thread closed  
PvM fight glitch
By : Autamie - September 21, 2016, 01:29:00
I just encountered a glitch? bug? something, with the PvM fight interface: When I initiated a fig…...
The : 2016-09-21 01:29:00
2 / 61 September 21, 2016, 13:44:52 By : misai
Thread opened Thread closed  
I lost paddock after patch AnkaTracker 
By : dwqqqq - September 20, 2016, 14:19:51
Hello yesterday before patch i had 6 padocks 5x 12 and 14, today my 12 paddock is missing. I paid for it 25 mk can i expect some recompensation why this wasn't included in patch notes? Seems paddock [-14,55] ,[-14,54] changed psoition and are on [-11,55], [-11,54] with Paddock For Sale soon 2 Mk. Can rightfull owners get them back?...
The : 2016-09-20 14:19:51
1 / 70 September 20, 2016, 18:33:51 By : [Nerodos]
Thread opened Thread closed  
Bought class change, Didn't get it and 20k ogrines are gone. AnkaTracker 
By : anglez - September 17, 2016, 09:44:15
Hey guys, I did send a ticket but i have yet to get an answer and wanted to know maybe it's somethin…...
The : 2016-09-17 09:44:15
3 / 85 September 20, 2016, 18:31:12 By : [Nerodos]
Thread opened Thread closed  
Scrolling up in the chat.
By : Dieene - September 20, 2016, 17:49:25
Hello all, After the update I noticed a little thing that kinda bothered me. When I scroll upward…...
The : 2016-09-20 17:49:25
0 / 28 September 20, 2016, 17:49:25 By : Dieene
Thread opened Thread closed  
Rygurgal Monsters have incorrect resistance?
By : syncromasterXXX - September 20, 2016, 16:28:47
Not sure where to post this but I guess this is a possible problem . I noticed that the majority of…...
The : 2016-09-20 16:28:47
0 / 36 September 20, 2016, 16:28:47 By : syncromasterXXX
Thread opened Thread closed  
Chat icons
By : xCivilize - September 20, 2016, 15:18:03
Is it even possible to get these chat icons back? I can't seem to find it in the option menu. [im…...
The : 2016-09-20 15:18:03
0 / 26 September 20, 2016, 15:18:03 By : xCivilize
Thread opened Thread closed  
Crobak
By : DrunkenMasterEreziah - September 20, 2016, 12:50:12
Crobak are completely unbalanced in some areas. 2000 hp cuervoc with some 400hp ouginak. I can't farm them D= Image of it: Click here You should fix them asap....
The : 2016-09-20 12:50:12
4 / 50 September 20, 2016, 14:19:32 By : DrunkenMasterEreziah
Thread opened Thread closed  
Spell link bug
By : trololo2222 - September 20, 2016, 11:11:09
Hi, an annoying spell link bug  ...
The : 2016-09-20 11:11:09
0 / 33 September 20, 2016, 11:11:09 By : trololo2222
Thread opened Thread closed  
"Restricted Items" in Interserver Kolo
By : taylorb2k61 - August 22, 2016, 13:28:06
Cannot equip my Gobbamu in Interserver Kolo When trying to Kolossium with my Gobbamu on my Level 70 Huppermage, I get greeted with this message.…...
The : 2016-08-22 13:28:06
1 / 108 September 19, 2016, 16:11:04 By : menininhaalex
Thread opened Thread closed  
A problem that will never be solved
By : Heelveelvvv - September 16, 2016, 18:46:45
''Ankama does not allow to change community anymore'' Well hello all, To begin with, I know this isn't the perfect spot to be here, but this is more a …...
The : 2016-09-16 18:46:45
4 / 94 September 19, 2016, 11:03:38 By : trololo2222
Thread opened Thread closed  
Kolo fight quit bug?
By : Pistoludo - September 17, 2016, 21:18:07
I was signed up for a Kolo match but then went on to challenge someone. While in the challenge fight…...
The : 2016-09-17 21:18:07
0 / 29 September 17, 2016, 21:18:07 By : Pistoludo
Thread opened Thread closed  
Bots in incarnam.
By : yomamalikesu - September 17, 2016, 00:53:53
Lots of bots are in incarnam. I am trying to fish in incarnam, and i'm seeing bots everywhere. It is frustrating because i need t…...
The : 2016-09-17 00:53:53
2 / 49 September 17, 2016, 05:49:53 By : yomamalikesu
Thread opened Thread closed  
Dear Mod
By : finalmix - September 14, 2016, 07:23:58
No character to restore How come it says No character to restore, where in actual fact there are few characters above level 100 on my other account (Bladestop) that i can restore.is there certain amount of time or something? Please reply Mod or Tech Support Thank You...
The : 2016-09-14 07:23:58
2 / 110 September 14, 2016, 23:09:49 By : finalmix
Thread opened Thread closed  
September 10th almanax effect not working(seemyools) AnkaTracker 
By : Skeena - September 10, 2016, 07:32:22
Todays almanax reads all varieties of ebony dragoturkey will give birth to one extra baby The l…...
The : 2016-09-10 07:32:22
5 / 162 September 13, 2016, 02:28:22 By : Skeena
Thread opened Thread closed  
Main Account Connection AnkaTracker 
By : skullknee - September 12, 2016, 00:11:28
only subscribed account does not connect. I tried to find someone with a similar problem and I have already submitted a ticket to support. …...
The : 2016-09-12 00:11:28
1 / 92 September 12, 2016, 16:42:36 By : [Nerodos]
Thread opened Thread closed  
Couple bugs
By : kiromanza - September 10, 2016, 21:54:50
So, i've encountered 2 bugs in 1 fight.. so let me explain what exactly is the problem. Bug numbe…...
The : 2016-09-10 21:54:50
3 / 75 September 11, 2016, 11:06:33 By : trololo2222
Thread opened Thread closed  
Destroyed pet recovery
By : Ymt - September 07, 2016, 00:48:39
Hey I can't find my pet anywhere, the only thing that comes to my mind is that I destroyed it whe…...
The : 2016-09-07 00:48:39
3 / 136 September 08, 2016, 22:09:03 By : Organis
Thread opened Thread closed  
Bonta quest #31 - scouting in the cemetery
By : Klusio - September 06, 2016, 02:33:48
So, I'm at this quest right now - I'm supposed to fight 5 powerful chaffers and all I can do is use…...
The : 2016-09-06 02:33:48
2 / 68 September 06, 2016, 09:37:11 By : trololo2222
Thread opened Thread closed  
Astrubian Rumours bug
By : hangugsaram - September 05, 2016, 22:08:24
I have finished Astrubian Rumours quest, which required me to speak to Fallanster in the basement of…...
The : 2016-09-05 22:08:24
0 / 49 September 05, 2016, 22:08:24 By : hangugsaram
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