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Important threads
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New: Contact a Mod AnkaTracker  * 1 2 3  159
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
7912 / 62652 August 25, 2014, 19:31:11 By : Uchiha-93
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How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 1929 August 13, 2014, 12:46:57 By : [Izmar]
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[IMPORTANT] Non-exhaustive list of known ingame bugs. ANSWER_TRAK  AnkaTracker  DEVTRACKER 
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: July 16, 2014. ---- Hello, this thread's purpose is to create a referen...
The : 2012-12-21 20:55:30
11 / 4046 July 16, 2014, 17:32:36 By : [Nerodos]
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Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
14 / 605 July 10, 2014, 00:42:12 By : DragonPixie
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Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 475 December 17, 2013, 23:01:17 By : [Nerodos]
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General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 465 August 27, 2013, 15:40:54 By : [Izmar]
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[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 8421 March 01, 2013, 18:25:25 By : Izmar
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Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
1 / 4952 November 07, 2012, 23:10:07 By : [Izmar]
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Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 2953 July 24, 2012, 10:20:24 By : [MOD]Siransi
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The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
3 / 8231 April 14, 2012, 03:26:30 By : [MOD]Adikia
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Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 2609 September 25, 2011, 21:05:24 By : [Themis]
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[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
0 / 5732 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
Server too busy for subscribers? AnkaTracker 
By : Ymt - Today - 16:00:55
Hello, I've been experiencing problems with logging in over past week. No matter what time of day…...
The : 2014-08-28 16:00:55
1 / 19 Today - 16:02:50 By : [Nerodos]
Thread opened Thread closed  
can I teleport group to Moon dungeon? ANSWER_TRAK 
By : IdwellinMoria - Today - 14:50:24
can I teleport group to Moon dungeon?...
The : 2014-08-28 14:50:24
1 / 23 Today - 15:05:39 By : enduroppal
Thread opened Thread closed  
Banned from Dofus AnkaTracker 
By : V0X - August 26, 2014, 05:26:21
Hi everyone, I just needed to post something about this situation I found myself in after the summer…...
The : 2014-08-26 05:26:21
10 / 218 Today - 04:07:43 By : V0X
Thread opened Thread closed  
Can't Access to the server
By : landerzart - August 26, 2014, 20:43:03
Can't Access to the server Hello, well I have this problem, a few years ago I started playing on Shika server, but now, when I'…...
The : 2014-08-26 20:43:03
2 / 80 Yesterday - 15:13:20 By : landerzart
Thread opened Thread closed  
veteran problem
By : Oare - Yesterday - 10:42:52
hi , i have a veteran time acumlation problem . it says i only got 14 days yet the list of subscribt…...
The : 2014-08-27 10:42:52
1 / 70 Yesterday - 10:53:07 By : Amanatsu
Thread opened Thread closed  
Quick question about server transfers
By : Bexton - August 24, 2014, 20:05:16
I always thought that if you want to transfer a character to a server outside of your community, you…...
The : 2014-08-24 20:05:16
5 / 106 August 24, 2014, 22:14:12 By : superbroer
Thread opened Thread closed  
dofus updater have a new bug everyday
By : swapisback - August 23, 2014, 14:56:48
Now when i thought every problem with the updater is over i got a new one when i open dofus with client after 5 mins there is msg on updater says that the game did not shut down correctly and closes my game window i mean really how i deal with this even if i close updater after starting game window it still closes after some time and thanks for this to happen when we have xp and drop bonus .Please...
The : 2014-08-23 14:56:48
2 / 100 August 23, 2014, 21:27:20 By : Revil-Nunor
Thread opened Thread closed  
Lockpick bugged?
By : nabz4ayman - August 23, 2014, 14:06:14
I used the lockpick several times and got a few necrotick items but now 5 times in a row I've been sent to jail. Is this a bug or just terrible RNG? EDIT: Solved the problem. Bribing the NPC in jail only releases you but instantly puts you in jail the next time you use a lockpick. You MUST peel the potatos...
The : 2014-08-23 14:06:14
0 / 63 August 23, 2014, 14:06:14 By : nabz4ayman
Thread opened Thread closed  
Female iop hair acting weird
By : CheckThisOrLife - August 22, 2014, 10:32:43
When ever i run with my iop my hair duplicates and become 2 instead of one. its creeping me out actualy xD. also i dont know if i should put it here thou xD . it seems its also there when you stand still and walk. (more pics added)...
The : 2014-08-22 10:32:43
8 / 133 August 22, 2014, 18:43:13 By : CheckThisOrLife
Thread opened Thread closed  
"The game did not shut down correctly" ANSWER_TRAK  AnkaTracker  * 1 2 
By : yamaha1119 - May 27, 2014, 07:40:46
Having some sort of issue with the launcher Hey there, guys and gals! I seem to be having some sort of issue with the launcher. When starting the launcher up and clicking play, it opens the client just fine. However, upon clicking play a second time (to log in to a second account, of course) it gives me a message in red writing in the launcher saying The game did not shut down correctly and won't let me open a second client. I will paste ...
The : 2014-05-27 07:40:46
52 / 762 August 22, 2014, 18:04:19 By : [Nerodos]
Thread opened Thread closed  
Can't ener on Rosal Server AnkaTracker 
By : deeVANILLAcupcake - August 21, 2014, 20:36:25
Hello Seriously, I already sent 4 tickets and NO ONE answers me. The last ticket Ive sent was las…...
The : 2014-08-21 20:36:25
1 / 71 August 21, 2014, 20:38:58 By : [Nerodos]
Thread opened Thread closed  
Trouble loggin in to the dofus website AnkaTracker 
By : solution-remake - August 20, 2014, 13:22:15
Hi there, Recently, I've been having trouble login in to the dofus website. Whenever (and wherever)…...
The : 2014-08-20 13:22:15
3 / 96 August 21, 2014, 19:28:00 By : [Izmar]
Thread opened Thread closed  
"Noh Lol-ita set Sale" Problem Getting the Set AnkaTracker 
By : Joohnnny - August 21, 2014, 05:18:33
At of right now it is around 20:20 (PST) or 22:20 (EST), yet the offer is not available. This offer …...
The : 2014-08-21 05:18:33
2 / 86 August 21, 2014, 19:23:38 By : [Izmar]
Thread opened Thread closed  
Unable to access the update server
By : flynnangel - August 21, 2014, 11:30:56
I've been trying to update dofus but every time it finishes downloading the update I get a message s…...
The : 2014-08-21 11:30:56
2 / 92 August 21, 2014, 17:42:21 By : Revil-Nunor
Thread opened Thread closed  
Delete characters
By : haloanubbish - August 20, 2014, 18:18:29
can't delete characters I can't Delete characters from my account, it needs my secret question's answer .. when i type the s…...
The : 2014-08-20 18:18:29
3 / 99 August 21, 2014, 06:55:23 By : AwakeW
Thread opened Thread closed  
Problem with the Crimson Dofus quest
By : Hockey-Fotball - August 20, 2014, 14:38:46
Hi. I'm currently doing the Crimson Dofus quest on my two chars, but during the quest I got a pro…...
The : 2014-08-20 14:38:46
7 / 163 August 20, 2014, 23:55:15 By : gravedoom1
Thread opened Thread closed  
Issue removing restricted mode
By : sebsproffesionaccount - August 19, 2014, 22:54:22
So i've gone abroad on holiday and will be for two weeks. I've downloaded dofus and attempted to rem…...
The : 2014-08-19 22:54:22
2 / 78 August 20, 2014, 00:38:44 By : sebsproffesionaccount
Thread opened Thread closed  
Enurado portal hunt broken, again.
By : knasen - August 17, 2014, 16:58:15
Once again the treassure hunt for a portal is broken or bugged , this time for enurado. Which means we cant get in there for another 24 hours (from the spawning time). Its starting to get pretty annoying with so many hunts that cant be completed whether its a normal hunt or a hunt for a portal. Fix coming any time soon ( or at all) ?...
The : 2014-08-17 16:58:15
7 / 221 August 19, 2014, 17:36:45 By : Revil-Nunor
Thread opened Thread closed  
Logging into dofus website
By : LordOfCards - August 17, 2014, 05:16:59
Hi guys, Recently I decided to start leveling my alt account that had been left alone for a while now. When I tried logging that account onto the dofus website to subscribe, it led me to an error page saying something like: 404 all road leads to the world of twelve except this one. (Right after I tried logging in, not while subbing). However, I found out that I could move out of that page an...
The : 2014-08-17 05:16:59
8 / 168 August 19, 2014, 04:05:30 By : LordOfCards
Thread opened Thread closed  
Resubscribing issues
By : Allgoodnamesaregone - August 18, 2014, 10:47:42
Hi everyone, I am currently experiencing issues resubscribing using a credit card, this option is…...
The : 2014-08-18 10:47:42
2 / 104 August 18, 2014, 18:03:35 By : Revil-Nunor
Thread opened Thread closed  
Updater issue
By : Nerd-Tease - August 14, 2014, 23:25:47
Found out why the uplauncher is going beserk.... It is setting the game directory to read only, t…...
The : 2014-08-14 23:25:47
20 / 323 August 18, 2014, 09:30:46 By : Amanatsu
Thread opened Thread closed  
Need help loading Dofus AnkaTracker 
By : wafle - August 14, 2014, 22:43:15
So today I have experienced many problems with Dofus. I uninstalled it and then it wouldn't let me i…...
The : 2014-08-14 22:43:15
12 / 206 August 15, 2014, 23:59:06 By : wafle
Thread opened Thread closed  
UpLauncher NEW Issue AnkaTracker 
By : DarkHeliumDH - August 14, 2014, 21:53:46
Can't open multiple windows So I know there are lots of issues, I've past all of them, opening launcher, closing, opening, reboo…...
The : 2014-08-14 21:53:46
8 / 254 August 15, 2014, 20:40:35 By : Revil-Nunor
Thread opened Thread closed  
Ankama Shield: Service Unavailable
By : belgaer - December 08, 2011, 00:48:52
As the topic says, I quit dofus around 6 months again and moved to a different country during that t…...
The : 2011-12-08 00:48:52
6 / 1075 August 15, 2014, 18:54:30 By : Revil-Nunor
Thread opened Thread closed  
Stuck at 75% AnkaTracker 
By : MagEnergY1997 - August 13, 2014, 02:02:05
Hello, I've spent like a whole day wondering what occured that my dofus gets stuck on 75%. I've r…...
The : 2014-08-13 02:02:05
15 / 338 August 15, 2014, 18:51:39 By : Revil-Nunor
Thread opened Thread closed  
Mandatory PlugIn Error AnkaTracker 
By : henady - August 12, 2014, 20:37:01
I had other issues since this new update so uninstalled and reinstalled and got it to work. Logged …...
The : 2014-08-12 20:37:01
10 / 257 August 15, 2014, 14:53:30 By : ibbypwns
Thread opened Thread closed  
Launcher Bug ANSWER_TRAK  AnkaTracker 
By : Mystreious - August 14, 2014, 12:12:30
Heya all, When I try to log Dofus and click on Launcher, it waits then it checks if there is up…...
The : 2014-08-14 12:12:30
43 / 502 August 15, 2014, 14:50:32 By : ninpomaster
Thread opened Thread closed  
Launhcer Problem AnkaTracker 
By : IdwellinMoria - August 14, 2014, 17:46:03
Hello, launcher keeps having problems.The past 3 days , everytime the launcher finds updates downl…...
The : 2014-08-14 17:46:03
19 / 290 August 15, 2014, 13:52:38 By : pwnrke
Thread opened Thread closed  
Having problems with the dofus launcher
By : Olliee - August 15, 2014, 10:49:04
Hi Guys! I've been trying to run the launcher for two days but it keeps giving me this message: …...
The : 2014-08-15 10:49:04
2 / 103 August 15, 2014, 11:55:59 By : Olliee
Thread opened Thread closed  
Launcher is broken and I cant re-install AnkaTracker 
By : XxRandomnumbersxX - August 14, 2014, 20:40:44
Cant play dofus :( So earlier today I closed the dofus client to go for a walk with my dog, but when I launched it agai…...
The : 2014-08-14 20:40:44
6 / 166 August 14, 2014, 22:26:59 By : [Nerodos]
Thread opened Thread closed  
Clients not updating AnkaTracker 
By : -Orio- - August 14, 2014, 19:50:15
I had my client stuck at 99.34% so i tried to uninstall it and reinstall it. but now it's not even u…...
The : 2014-08-14 19:50:15
9 / 185 August 14, 2014, 22:07:09 By : [Nerodos]
Thread opened Thread closed  
every day another bug in dofus launcher... AnkaTracker 
By : kwamkwammer - August 14, 2014, 20:10:23
today the launcher stays frozen at 100% but the balk is not even full and when i try to close it and…...
The : 2014-08-14 20:10:23
5 / 131 August 14, 2014, 20:37:43 By : [Nerodos]
Thread opened Thread closed  
Need help Installing Dofus 2! ANSWER_TRAK  AnkaTracker 
By : wafle - August 14, 2014, 19:56:14
Okay so Dofus was working fine yesterday for me, but then today like always it was updating itself. …...
The : 2014-08-14 19:56:14
2 / 93 August 14, 2014, 20:12:37 By : wafle
Thread opened Thread closed  
Solution to the Launcher Issue (Stuck at X%) ANSWER_TRAK 
By : Hopefo - August 14, 2014, 19:51:25
This a solution that worked for me when the launcher was stuck at 99.5%. Do note it may or may not work for you but is worth the try. Step 1: Make use your Anti-Virus and Firewall are disabled. Step 2: Open Task Manager (Shortcut is Ctrl+Shift+Esc on PC) and go to processes. Locate the Dofus Updater and end it. Step 3: Right click the Dofus shortcut and run as administer. Step 4: Let the updat...
The : 2014-08-14 19:51:25
3 / 139 August 14, 2014, 20:09:04 By : Revil-Nunor
Thread opened Thread closed  
Ankama shield
By : Dieene - August 14, 2014, 14:18:32
Doesn't work Hi all, I've activated Ankama Shield a long time ago. But now I've to get the code every single t…...
The : 2014-08-14 14:18:32
12 / 128 August 14, 2014, 19:37:56 By : Dieene
Thread opened Thread closed  
No response when clicking
By : JustForFunForMe - August 14, 2014, 15:56:34
Hey, since last updates recently I'm experiencing some unusual difficulties when playing Dofus. W…...
The : 2014-08-14 15:56:34
1 / 65 August 14, 2014, 18:39:03 By : Revil-Nunor
Thread opened Thread closed  
Credit Card Payment Spain
By : KenyaEsther - August 13, 2014, 18:29:41
Hello, I'm trying to subscribe but I can't see the Credit Card payment option anymore for spanish …...
The : 2014-08-13 18:29:41
4 / 95 August 14, 2014, 18:37:47 By : Revil-Nunor
Thread opened Thread closed  
Every day there is another Mac OS X issue AnkaTracker 
By : Mishna - August 14, 2014, 17:22:37
Today's update issue on Mac OS X:...
The : 2014-08-14 17:22:37
1 / 77 August 14, 2014, 17:26:25 By : [Nerodos]
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