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|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Aozhou - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|8008 / 88894||Today - 17:05:36 By : ilagged|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: May 18, 2015. ---- Hello, this thread's purpose is to create a referenc...
The : 2012-12-21 20:55:30
|14 / 5522||May 18, 2015, 18:48:42 By : [Nerodos]|
Having problems with the Authenticator? Tell us here!
By : [Izmar] - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
|37 / 3527||May 17, 2015, 19:44:40 By : Revil-Nunor|
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|4 / 10389||March 11, 2015, 17:43:52 By : [Izmar]|
|0 / 693||October 02, 2014, 10:56:09 By : [Izmar]|
|4 / 2670||August 13, 2014, 12:46:57 By : [Izmar]|
Ankama Support: Using the site for the first time
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial! The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
|14 / 1495||July 10, 2014, 00:42:12 By : DragonPixie|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 933||December 17, 2013, 23:01:17 By : [Nerodos]|
General Information: Alliance names
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
|0 / 783||August 27, 2013, 15:40:54 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 9525||March 01, 2013, 18:25:25 By : Izmar|
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
|1 / 5581||November 07, 2012, 23:10:07 By : [Izmar]|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 3334||July 24, 2012, 10:20:24 By : [MOD]Siransi|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 2931||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
|0 / 6330||May 05, 2010, 18:06:39 By : paralisz|
Installation Error, Dofus installer freezing
By : dry-boy- - May 24, 2015, 10:44:08
UPlauncher freezing!! Hello everyone, im having some hard problems with the dofus launcher, when its downloading the new updates for the installation it just freezes, i have tried downloading the zip file for windows 8 but it guides me to the launcher again and it freezes at the moment im playing dofus with a shortcut that i found, its usefull because like that i can use my p2p but it doesnt have sound and its in frenc...
The : 2015-05-24 10:44:08
|1 / 64||May 24, 2015, 22:35:47 By : Revil-Nunor|
|4 / 176||May 24, 2015, 13:03:50 By : tweekeer|
moved : I saw an eliotrope in kolossium
By : IdwellinMoria - May 21, 2015, 00:20:05
I am participating in kolossium the last few days and I am seeing eliotropes do 3.500 damage in 2nd turn through 5 wall-obstacles and over 30 cells away and then mass heal their allies for like 250-300 hps.All that in one turn.The second turn.Is this how it is supposed to work ?Am I missing something?If this is how its working, where do I buy such a class?I got money :D ...
The : 2015-05-21 00:20:05
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moved : Ogrine Market (still) broken.
By : Vijit - May 20, 2015, 16:13:30
Ogrine Market is not working and has not been working for a while now Almost a year since I last played and quit because of this issue I have been wanting to hop back on and explore all the new stuff added. Only problem is... The problem has still not been fixed despite multiple tickets sent in and multiple acknowledgements that it will be addressed and fixed. Yet it hasn't so I decided to come to the forum to possibly find help or if anyone has dealt with the same ...
The : 2015-05-20 16:13:30
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|3 / 94||May 19, 2015, 21:42:58 By : Revil-Nunor|
|2 / 159||May 19, 2015, 13:21:20 By : -Nightshade-|
|3 / 168||May 17, 2015, 19:24:18 By : Nerd-Tease|
Ankama Protection not actually protecting accounts?
By : ErzatheDragonSlayer - May 15, 2015, 20:32:06
Recent events of hacks shown Ankama Protection is fake? Hello community of DOFUS, Recent events of hacks happening on ROSAL have shown that the so calle ...
The : 2015-05-15 20:32:06
|3 / 197||May 15, 2015, 21:43:41 By : [Nerodos]|
|2 / 222||May 14, 2015, 23:39:17 By : elyasnoui|
|4 / 176||May 14, 2015, 14:46:29 By : IdwellinMoria|
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|6 / 187||May 13, 2015, 19:39:39 By : [Nerodos]|
|3 / 243||May 12, 2015, 17:39:02 By : Revil-Nunor|
Friend died randomly on Oto Mustam
By : Auroch-Hairs - May 10, 2015, 20:07:00
My friends and I were in a battle vs. Blops and cracklers. Some guy tried to invite us to a group while we were in the battle so we thought that he was a scout and we were about to be aggroed by someone. Naturally, we all logged out at the end of the fight so our summons could kill the last blop. We all logged back in, we won the fight, but my friend was dead. It was the same battle so how did he ...
The : 2015-05-10 20:07:00
|8 / 356||May 12, 2015, 05:30:31 By : InuzukaKiba|
|4 / 150||May 12, 2015, 00:23:42 By : leeroy182|
|1 / 160||May 11, 2015, 17:39:49 By : Revil-Nunor|
my launcher does not want to connect to the server at all
By : Black-Hearted - May 09, 2015, 03:28:36
so, like the heading says my launcher keeps spamming errors and tells me that i should check my internet connection. there is nothing wrong with my connection as all browsers run and i can still dload other stuff. further more dofus launches without any problems from my brother's pc on the same connection. i tried to ping ankama.com and dofus.com but i had no response, though i did get a quick ...
The : 2015-05-09 03:28:36
|29 / 299||May 10, 2015, 03:35:57 By : Revil-Nunor|
|2 / 168||May 10, 2015, 01:06:44 By : sioniaskingofsoddomy|
|3 / 189||May 08, 2015, 18:55:38 By : Revil-Nunor|
|3 / 216||May 07, 2015, 17:57:54 By : Revil-Nunor|
shield e-mail bug?
By : Marleen - May 05, 2015, 20:39:51
hello seems todays update reset my securityshield and wants to add my new pc... sadly i do not get any code sent to my e-mail adress... :/ never had that problem before.. the securitycode was allways sent asap... and now its 1 hour and still no mail :( both dofus access and accountmanagement is resticted and my mail adress is still the same.....
The : 2015-05-05 20:39:51
|7 / 217||May 05, 2015, 21:40:44 By : Marleen|
|3 / 282||May 05, 2015, 12:28:49 By : djHeadhunterz|
|3 / 224||May 05, 2015, 10:51:15 By : [Nerodos]|
|64 / 2608||May 04, 2015, 18:11:18 By : Dieene|
Forum tab out of homepage
By : Drantic - April 30, 2015, 17:16:08
Yes, it's basically missing from the community tab and the forum name is out from the forum topics on the right part of dofus homepage. The odd thing is that yesterday the forum webpage was sometimes not loading. I ask: why? ankama doesn't want our participation on the forums anymore? Thanks. Click here...
The : 2015-04-30 17:16:08
|2 / 236||May 04, 2015, 17:42:26 By : [Izmar]|
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|1 / 193||May 03, 2015, 22:19:13 By : Schmendrick|
|10 / 437||May 03, 2015, 17:37:43 By : Revil-Nunor|
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my dofus suddenly does not want to connect to the server anymore
By : flashing-blades - April 30, 2015, 22:45:24
keep getting Error : U04020024 when i run the updater and when i downloaded the archived version as ...
The : 2015-04-30 22:45:24
|4 / 253||April 30, 2015, 23:36:14 By : flashing-blades|
|66 / 6570||April 30, 2015, 08:05:18 By : flashing-blades|
|2 / 221||April 29, 2015, 10:08:19 By : Lazukin22|
|11 / 598||April 27, 2015, 23:02:43 By : Sarip|
trying to buy orgs
By : Ichigos-blackcooke - April 26, 2015, 22:26:28
Your payment could not be credited since no payment has been registered for this transaction. i dunno what im doing wrong can some1 help me out? trying to buy 2 5k org packs for 10$ each and i get this message Edit: and i know i have the money on the card i just put 20 in it...
The : 2015-04-26 22:26:28
|4 / 243||April 27, 2015, 00:26:01 By : Ichigos-blackcooke|
|2 / 173||April 26, 2015, 22:16:21 By : ianawsome|