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|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|7974 / 77226||Yesterday - 18:00:35 By : Desha5500|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: December 15, 2014. ---- Hello, this thread's purpose is to create a ref...
The : 2012-12-21 20:55:30
|12 / 4873||December 15, 2014, 18:09:33 By : [Nerodos]|
|0 / 420||October 02, 2014, 10:56:09 By : [Izmar]|
|4 / 2365||August 13, 2014, 12:46:57 By : [Izmar]|
Ankama Support: Using the site for the first time
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial! The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
|14 / 1116||July 10, 2014, 00:42:12 By : DragonPixie|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 709||December 17, 2013, 23:01:17 By : [Nerodos]|
General Information: Alliance names
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
|0 / 619||August 27, 2013, 15:40:54 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 8996||March 01, 2013, 18:25:25 By : Izmar|
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
|1 / 5309||November 07, 2012, 23:10:07 By : [Izmar]|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 3139||July 24, 2012, 10:20:24 By : [MOD]Siransi|
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|3 / 9098||April 14, 2012, 03:26:30 By : [MOD]Adikia|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 2761||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
|0 / 6050||May 05, 2010, 18:06:39 By : paralisz|
Please, re-check ticket i posted!
By : OlegHarhat - Today - 14:53:32
Hello there, i have lost my account and i wanted to get it back by posting a ticket, since i knew everything about acc and i got passport etc for showing my identity, my account wasnt given me back, so please, could somebody from staff check it? Its realy weird, and i am realy angry now, you must understand me, i posted everything about my account, info which i can only know, as a account creator,...
The : 2015-01-29 14:53:32
|0 / 7||Today - 14:53:32 By : OlegHarhat|
|6 / 91||Today - 09:15:43 By : -Nightshade-|
Regarding the Eliotrope AI bug in Merkator
By : chutneypie3 - January 26, 2015, 03:03:36
I'm actually really surprised there has been little, to no discussion about this subject. Basically, there is a bug with Eliotropes in the Merkator's Aquadrome. The monsters are unmovable throughout the entire fight, yet they still try to go through the Eliotrope's portals, wasting their entire turns, walking off and then back onto the glyph, making achievements, such as the duo achievement requi...
The : 2015-01-26 03:03:36
|4 / 259||Today - 05:36:36 By : chutneypie3|
|5 / 88||Yesterday - 05:52:32 By : beidoun1|
|8 / 134||January 26, 2015, 18:32:37 By : hunataloisnopoirod|
|12 / 276||January 26, 2015, 16:12:24 By : [Nerodos]|
|1 / 75||January 26, 2015, 04:44:41 By : Revil-Nunor|
Ogrine page loads up upon computer startup but after 10 mins or so doesnt work.
By : Bringer-of-Death - January 22, 2015, 05:37:31
Hey all... For some reason the Ogrine page loads up upon computer startup but after 10 mins or so do ...
The : 2015-01-22 05:37:31
|5 / 145||January 23, 2015, 23:20:28 By : Revil-Nunor|
|3 / 121||January 23, 2015, 03:40:14 By : Revil-Nunor|
How can I find out why my account keeps getting a temporary ban?
By : Cacey - January 22, 2015, 19:02:32
Unknown reason for temporary ban happening repeatedly Yesterday one of my accounts was given a temporary ban. I had just transferred 5mk to it from my mai ...
The : 2015-01-22 19:02:32
|20 / 217||January 22, 2015, 20:23:59 By : [Nerodos]|
Having problems with the Authenticator? Tell us here!
By : [Izmar] - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
|29 / 892||January 21, 2015, 17:36:13 By : Revil-Nunor|
|1 / 103||January 21, 2015, 03:16:06 By : Revil-Nunor|
|2 / 147||January 20, 2015, 20:24:23 By : Revil-Nunor|
|5 / 140||January 20, 2015, 19:23:41 By : [Nerodos]|
Not dropping any Wind Bwak Egg after ever 163
By : bolleke - April 09, 2014, 23:09:51
Hey guys and mainly Ankama! This is a problem I have for weeks: I've been killing Wind Kwakere's for a while now and I don't drop eggs at all ... even with challs. As you can see in the picture I killed 163 of 'em with that pet on with a little over 8 % chance of dropping an egg. And after those 163 Kwakere's I haven't dropped a single egg ... And with that percentage, I should have gotte...
The : 2014-04-09 23:09:51
|19 / 903||January 18, 2015, 19:29:56 By : Pacito-Da-Wise|
|3 / 135||January 18, 2015, 07:35:22 By : xelors-rule-time|
|1 / 109||January 18, 2015, 05:47:26 By : Revil-Nunor|
|1 / 110||January 17, 2015, 19:44:26 By : Revil-Nunor|
|0 / 94||January 17, 2015, 17:23:43 By : RoughstyleR-|
|14 / 288||January 15, 2015, 03:24:38 By : Revil-Nunor|
|10 / 579||January 14, 2015, 17:21:19 By : Revil-Nunor|
Didn't receive the lovely pet with 1 year subscription yesterday
By : michael-Pwn - January 14, 2015, 11:06:22
As the title says : I didn't receive the lovely pet with 1 year subscription yesterday....
The : 2015-01-14 11:06:22
|3 / 159||January 14, 2015, 14:59:48 By : [Izmar]|
Shadow Vulning Issue [SOLVED]
By : xelors-rule-time - January 02, 2015, 11:43:13
Hey ^^ Today I've attempted Shadow duo over 50+ times, and there seems to be an issue with his vulning. Out of those 50+ times, I've gotten him into the vulnerable symmetry set-up 5-7 times (only managed to catch 4 on screenshot) and only 1 of those times it has worked. I've even messaged people who have done Shadow duo to try and figure out the issue, and they have no idea. I've asked in seve...
The : 2015-01-02 11:43:13
|16 / 797||January 14, 2015, 12:45:53 By : mkdsklldf55|
|5 / 286||January 13, 2015, 00:23:30 By : Mishna|
|1 / 181||January 12, 2015, 13:42:05 By : chutneypie3|
|1 / 155||January 11, 2015, 22:17:04 By : Revil-Nunor|
|13 / 321||January 11, 2015, 19:34:28 By : Revil-Nunor|
|10 / 203||January 09, 2015, 23:18:28 By : NyhmPK|
|10 / 320||January 09, 2015, 18:14:41 By : [Nerodos]|
By : AwakeW - January 09, 2015, 11:12:43
Is there a way to deactivate it? Hey everyone, I encountered this little problem since the revamp of the Xelor. When my Homing Hand casts 'End of Time' and that this results in many deaths, I feel like I'm just losing my turn, without any way to play during this time. By example, against a group of 8 enemies, I create a telefrag with my Homing Hand which casts 'End of Time' and kill 7 of them while the last one survived with ~300...
The : 2015-01-09 11:12:43
|4 / 165||January 09, 2015, 17:41:23 By : AwakeW|
|1 / 94||January 09, 2015, 14:05:57 By : Amanatsu|
|3 / 137||January 08, 2015, 23:52:30 By : Revil-Nunor|
|7 / 171||January 08, 2015, 22:24:29 By : [Nerodos]|
|4 / 221||January 08, 2015, 17:49:24 By : Revil-Nunor|
|6 / 236||January 08, 2015, 17:46:13 By : Revil-Nunor|
problems with Impetuous Kwismas Dragoturkey respawn
By : irvingj - January 02, 2015, 12:08:30
On zato we have a little problem whit respawn with Impetuous Kwismas Dragoturkey we are fighting ov ...
The : 2015-01-02 12:08:30
|9 / 411||January 08, 2015, 17:06:39 By : Gunnerwolfang|
|14 / 507||January 08, 2015, 14:01:39 By : [Nerodos]|