As a reminder, very soon, all DOFUS clients will be required to use the new Updater to access the game. For many Windows users, the new version should be installed automatically. However, some Windows users, and all Mac and Linux users will need to reinstall manually. If you run into trouble with the new Uplauncher, please read this thread instead of opening a new one.
Also, Update 2.19 is now available on all servers! Find out more about the content and features you can experience now using the tools below:
Problems and solutions Options
|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|956 / 52164||Today - 14:22:48 By : Fruppo|
[Tutorial] How to Install DOFUS 2.0 (Win/Mac/Linux)
By : Izmar - December 04, 2009, 10:35:34
Dofus 2.0 Installation (English screenshots thanks to zetzima, Autochthonous and DejanM!) 1. Download Setup (Uplauncher) You can download the Dofus2 installer at any time from the following addresses, depending on your operating system: -Windows: Click here -Mac OS: Click here -Linux: Click here 2. How to Install the Uplauncher 2a. Installing Windows 95/98/98SE/Millenium We're sorr...
The : 2009-12-04 10:35:34
|49 / 12611||April 16, 2014, 17:52:19 By : Organis|
Ankama Support: Using the site for the first time
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial! The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
|5 / 182||March 31, 2014, 15:13:38 By : Flipno|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: March 17, 2014. ---- Hello, this thread's purpose is to create a refere...
The : 2012-12-21 20:55:30
|10 / 3571||February 11, 2014, 17:53:11 By : [Nerodos]|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 266||December 17, 2013, 23:01:17 By : [Nerodos]|
|0 / 326||August 27, 2013, 15:40:54 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 7994||March 01, 2013, 18:25:25 By : Izmar|
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
|1 / 4541||November 07, 2012, 23:10:07 By : Izmar|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 2796||July 24, 2012, 10:20:24 By : [MOD]Siransi|
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|3 / 7481||April 14, 2012, 03:26:30 By : [MOD]Adikia|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 2490||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
|0 / 5344||May 05, 2010, 18:06:39 By : paralisz|
No support from Ankama
By : joupran - Today - 17:51:52
So a while ago I wanted to create another character on another server, however I found my account to be full (maximum of 5 characters). I thought great, I'll just delete one of my existing ones that I don't use anymore. However to my bad luck I found out that I had forgotten my secret answer. I was bummed but at the same time I knew I could recover it, so I went to the forums, read a dozen of thre...
The : 2014-04-23 17:51:52
|4 / 20||Today - 18:05:34 By : Revil-Nunor|
|2 / 44||Today - 17:55:46 By : Revil-Nunor|
|10 / 86||Today - 17:06:22 By : [Izmar]|
|1 / 27||Today - 16:31:38 By : [Nerodos]|
|31 / 715||Today - 10:21:10 By : Gunnerwolfang|
Unable to connect to dofus or access the dofus website
By : Ujiro - Yesterday - 12:44:02
Hey all, After the maintenance today, my friend logged in to dofus fine, but then randomly discon ...
The : 2014-04-22 12:44:02
|9 / 108||Today - 09:56:38 By : Ujiro|
|6 / 76||Yesterday - 16:19:31 By : [Nerodos]|
|1 / 41||Yesterday - 15:22:16 By : [MOD]Raiu|
|2 / 73||Yesterday - 13:00:54 By : Schmendrick|
|1 / 44||Yesterday - 06:24:07 By : [MOD]Fiora|
Lags, d/c's & problems logging in.
By : PieKia - April 21, 2014, 21:04:01
Generally quite a few peeps have mentioned that they're getting random lags, or disconnect from servers all followed by strange glitches & not being able to log in. Has anyone else other than Zato been experiencing this today?...
The : 2014-04-21 21:04:01
|2 / 56||April 21, 2014, 22:10:23 By : Revil-Nunor|
|57 / 752||April 21, 2014, 22:05:33 By : Revil-Nunor|
Confounded Generosity: Golden Waffle bug (and other small bugs)
By : gamemasternl - April 16, 2014, 22:30:50
NPC won't accept quest-item on one character, but does on the other... Hey guys, Long story short, I've been playing a lot in Enurado since it released this Tuesday and ...
The : 2014-04-16 22:30:50
|3 / 112||April 21, 2014, 17:38:48 By : [Nerodos]|
|3 / 103||April 21, 2014, 16:31:19 By : Ymt|
|8 / 102||April 21, 2014, 05:05:52 By : smartguyjake|
|1 / 64||April 21, 2014, 02:22:10 By : Revil-Nunor|
Ghosts stuck in Snowbound Village / Imp Village (with solution)
By : vagabaka - April 20, 2014, 04:49:52
I had Snowbound Village saved as my recall zaap, and when I ghosted in Enurado, my ghost spawned in Snowbound Village. There is no phoenix statue that a ghost can walk to from here. I heard that some other people also had this problem, some at Imp Village. [Briss] told me that the problem will be fixed soon, and pointed me to a temporary solution. Ghosts just need to walk to the spots shown in ...
The : 2014-04-20 04:49:52
|1 / 55||April 20, 2014, 04:54:32 By : BluSkies|
|1 / 52||April 19, 2014, 20:18:49 By : Revil-Nunor|
|4 / 78||April 18, 2014, 19:36:13 By : Caiptain2|
|3 / 76||April 18, 2014, 18:49:38 By : Revil-Nunor|
|5 / 83||April 18, 2014, 17:18:59 By : [Nerodos]|
|6 / 152||April 18, 2014, 17:13:10 By : tommycll|
|2 / 67||April 18, 2014, 13:31:02 By : ArcticWarrior|
|2 / 62||April 18, 2014, 09:13:51 By : Arcade111|
|6 / 139||April 18, 2014, 08:36:42 By : Ujiro|
|6 / 117||April 18, 2014, 07:57:18 By : Ed-Win|
|2 / 59||April 18, 2014, 05:47:12 By : finalmix|
|6 / 40||April 18, 2014, 05:12:23 By : waywardangels|
|6 / 150||April 18, 2014, 01:47:16 By : Mishna|
|1 / 49||April 18, 2014, 01:16:59 By : Revil-Nunor|
|17 / 599||April 18, 2014, 00:53:49 By : striijjderr|
|1 / 63||April 17, 2014, 04:31:47 By : Revil-Nunor|
[Summon] Bug on AI after 2.19?
By : Drantic - April 17, 2014, 01:28:35
Just happened recently specific with osa's red wyrmling Hi, just happened for the second time that my wyrmling is not acting at all after I detect an invisible character (specificly - sram dopple) with a spell, he just wait until his turn is over. Haven't tryed it in Kolossium yet to see if it's working. Anyone have a clue about what's happening? Haven't seen any post about modifications on AI of summons but this started to happen just after the 2.19 ...
The : 2014-04-17 01:28:35
|1 / 45||April 17, 2014, 04:24:15 By : Revil-Nunor|
|3 / 124||April 16, 2014, 17:45:45 By : Revil-Nunor|
|17 / 384||April 16, 2014, 16:17:00 By : Schmendrick|
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|4 / 123||April 15, 2014, 21:34:49 By : Revil-Nunor|
By : 4ergf - April 15, 2014, 21:04:54
In my fight agains Treasure I (iop) encountered Precipation doesn't work. I start my turn with 12 ap, cast precipation, it shows me I have 16ap (which is normal), then I use brokle and 2x pressure (2ap+2x3ap) and I end up with 2 ap. Then the next turn it show the -4 but if I then cast Sword of Iop (4ap) it still shows me 8ap and nothing happened. I have not tried this against other mobs yet ...
The : 2014-04-15 21:04:54
|0 / 47||April 15, 2014, 21:04:54 By : 4ergf|