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Announcement
Thread opened Thread closed Pinned
Update regarding the game problems from the past week
By : [Nerodos] - May 30, 2017, 16:44:12
Your gaming experience has not been optimal lately, and we wanted to take some time to discuss the problems with you. Communicating with you is important to us, even if we can’t always give full details while we are in the midst of an issue. So now that most of the fires are out, we want to explain how these problems happened and walk you through our decision-making process. This past week we ...
The : 2017-05-30 16:44:12
-- / -- May 30, 2017, 16:44:12 By : [Nerodos]
Important threads
Thread opened Thread closed Pinned
New: Contact a Mod AnkaTracker  * 1 2 3  164
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
8190 / 130724 June 20, 2017, 00:54:01 By : heytias
Thread opened Thread closed Pinned
Old lingering bugs AnkaTracker 
By : [Nerodos] - May 31, 2017, 20:30:22
Know of a bug that has been here forever and still hasn't been fixed? Maybe it flew under the radar …...
The : 2017-05-31 20:30:22
19 / 461 June 15, 2017, 04:23:10 By : Rekon-nu
Thread opened Thread closed Pinned
Having problems with the Authenticator? Tell us here! DEVTRACKER  AnkaTracker  * 1 2 
By : [Izmar] - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
93 / 16177 March 07, 2017, 22:25:59 By : GomisSi
Thread opened Thread closed Pinned
Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
16 / 3473 March 04, 2017, 10:33:32 By : Dissatisfied
Thread opened Thread closed Pinned
The Mod Team / Mod FAQ AnkaTracker 
By : [Themis] - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
4 / 14744 March 11, 2015, 17:43:52 By : [Izmar]
Thread opened Thread closed Pinned
How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 4127 August 13, 2014, 12:46:57 By : [Izmar]
Thread opened Thread closed Pinned
Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 1936 December 17, 2013, 23:01:17 By : [Nerodos]
Thread opened Thread closed Pinned
General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 1579 August 27, 2013, 15:40:54 By : [Izmar]
Thread opened Thread closed Pinned
[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 11217 March 01, 2013, 18:25:25 By : Izmar
Thread opened Thread closed Pinned
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 4269 July 24, 2012, 10:20:24 By : [MOD]Siransi
Thread opened Thread closed Pinned
Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 3738 September 25, 2011, 21:05:24 By : [Themis]
Thread opened Thread closed Pinned
[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : [Izmar] - May 05, 2010, 18:06:39
▌Generating a bug report There is a tool in the client that allows you to generate a detailed bug report from inside the game client. You can use this tool in the Live and Beta versions of the client. In your client folder, create a new, empty folder named debug. This folder should be in the same directory as the DOFUS.exe or your config.xml file. After you have done this, you can press ...
The : 2010-05-05 18:06:39
0 / 7815 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
Character creation error on Epic server AnkaTracker 
By : NanowallDS - June 21, 2017, 02:47:10
There seems to be an error with the new update. Will not allow you to create any new characters on …...
The : 2017-06-21 02:47:10
28 / 259 Today - 14:50:50 By : willownes
Thread opened Thread closed  
Emerald dofus quest: Dracontrophy
By : kubala55 - June 21, 2017, 11:43:23
Obsidian pendant missing Ok, either I'm blind maybe stupid but after the update I can't seem to find Obsidian pendant in Gisg…...
The : 2017-06-21 11:43:23
2 / 67 Today - 12:58:18 By : xquedrox
Thread opened Thread closed  
[URGENT] Mushroomination quest bug
By : KaimArgonar- - Today - 00:59:00
I was doing Mushroomination quest and had only 2 steps left: · Take 2 somnitia sleep-killer to Gary Lablegai · Take 2 grilled somnitia sleep-killer to Scrambo Grouch I had the normal mushrooms already in my inventory so I went to meet Gary Lablegai to get rid of em, but after giving him the stuff I couldn't gather anymore, which means I can gather the grilled mushrooms to help Scrambo...
The : 2017-06-25 00:59:00
0 / 30 Today - 00:59:00 By : KaimArgonar-
Thread opened Thread closed  
[1.29] Stuck at login page
By : cemothebeat - Yesterday - 10:18:12
Last night I stopped being able to log accounts. When I put in a password and try to log the passwor…...
The : 2017-06-24 10:18:12
3 / 51 Today - 00:09:07 By : cemothebeat
Thread opened Thread closed  
Desecrated Highlands drains performance A LOT
By : Dez- - June 23, 2017, 23:45:19
Hi. I have played 8 accounts many years and never had a problem with running highest settings and…...
The : 2017-06-23 23:45:19
3 / 57 Yesterday - 23:36:09 By : gravedoom
Thread opened Thread closed  
Hotkeys bug (Fixed)
By : 757brot - Yesterday - 22:14:38
Hotkeys bug Hey there, my hotkeys have been setup for years without issue, and this last patch somehow bugged them. Every single hotkey is assigned to the same hotkey as the slot 1 hotkey. For example, if the slot 1 hotkey is 2 then all the hotkeys are now 2 . If I disable the slot 1 hotkey they are all disabled, and not even the slot 2-20 hotkeys are working. Not sure what this bug is but it is ver...
The : 2017-06-24 22:14:38
0 / 18 Yesterday - 22:14:38 By : 757brot
Thread opened Thread closed  
Your Server Performance Feedback AnkaTracker 
By : [Izmar] - May 30, 2017, 16:45:06
As explained in the forum announcement, we need your feedback to better understand the origins of the recent problems of lag and disconnections. We’ve created this forum thread to explain how to create a full and detailed error report. If you want to participate and help us squash this problem, here’s what you’ll need to do right away. Launch the DOFUS client On the login page, open th...
The : 2017-05-30 16:45:06
11 / 385 Yesterday - 16:37:59 By : karllouf
Thread opened Thread closed  
Characters not where I left them
By : haneybug - June 23, 2017, 17:25:30
For 2 days when I log on my characters are in a different place then when I logged them off. On 2 accounts I always log off in my house but since the last update when I log on the characters are in Astrub or Brakmar. is this a bug?...
The : 2017-06-23 17:25:30
5 / 91 Yesterday - 14:54:19 By : MadSock
Thread opened Thread closed  
Ankama shield
By : ikbenbalou - Yesterday - 12:59:14
Since yesterday, every time I log onto dofus I'm in restricted mode. I added my computer (again) a…...
The : 2017-06-24 12:59:14
0 / 31 Yesterday - 12:59:14 By : ikbenbalou
Thread opened Thread closed  
Truqoise Dofus: Peki peki and neiki neko AnkaTracker 
By : ajdgikdfabhfnk - June 21, 2017, 02:10:36
Problem with turoqise dofus quest chain It is required for the turoqise dofus quest chain that peki peki be run with neikineko and an idol s…...
The : 2017-06-21 02:10:36
2 / 133 Yesterday - 05:55:42 By : ajdgikdfabhfnk
Thread opened Thread closed  
Retrieving spell point scrolls
By : KaimArgonar- - April 13, 2017, 08:42:36
Hi there, I'm in trouble, I've been playing a low lvl char (60) recently and I did put all spel…...
The : 2017-04-13 08:42:36
4 / 294 June 23, 2017, 20:48:53 By : -linux
Thread opened Thread closed  
Seemyool breeding issue !! AnkaTracker 
By : IHunterFTW - June 20, 2017, 14:12:30
as mentioned in title i am a seemyol breeder, after the update all seemyols got tire bar back to zer…...
The : 2017-06-20 14:12:30
14 / 296 June 23, 2017, 17:02:36 By : [Nerodos]
Thread opened Thread closed  
Canem Cave Bronze
By : gravedoom - June 23, 2017, 09:09:10
It's impossible to mine/reach one Bronze ore at [-25,22] in Canem Cave. https://cdn.discorda…...
The : 2017-06-23 09:09:10
0 / 42 June 23, 2017, 09:09:10 By : gravedoom
Thread opened Thread closed  
Idol interface scores AnkaTracker 
By : gravedoom - June 21, 2017, 13:33:07
https://cdn.discordapp.com/attachments/91875869739479040/327021371752316928/geageagaeg.png[/img…...
The : 2017-06-21 13:33:07
2 / 64 June 22, 2017, 16:47:01 By : [Nerodos]
Thread opened Thread closed  
[quest] Several quests are vanishing AnkaTracker 
By : lennystar - April 16, 2017, 11:56:33
Some people on my server (Dark Vlad) are encountering a weird bug. The An Eternal Harvest quest suddenly disappeared from their quest log and are able to start a new one by talking to Otomaï, but all progress was lost. One of my friends was about to reach step 30, but he also encountered this bug. Are more people affected by this bug? (the bug already has been reported to the support)...
The : 2017-04-16 11:56:33
17 / 852 June 22, 2017, 15:47:40 By : [Nerodos]
Thread opened Thread closed  
Delete wrong character. Misstake. AnkaTracker 
By : Avicora-old - June 22, 2017, 02:03:00
Hi All !!! I send Ticket To support but try ask here to. I have on my acc full characters (5x). W…...
The : 2017-06-22 02:03:00
1 / 60 June 22, 2017, 15:45:05 By : [Nerodos]
Thread opened Thread closed  
[Daddy's Will] quest AnkaTracker 
By : -linux - June 21, 2017, 01:49:33
EDIT: Quest is working fine, I am sorry. [Daddy's Will] I can't find Ixa Mustam grave... used to be at [-13,38]. That other quest could be bugged: [Blunt] We have to kill a Furious Whitish Fang, but looks like all mobs in Brakmar City Walls are ghosts now....
The : 2017-06-21 01:49:33
2 / 60 June 21, 2017, 22:16:58 By : Brawliin
Thread opened Thread closed  
1v1 kolo rating bug AnkaTracker 
By : Koszmar - May 23, 2017, 18:29:34
Hi, I have problem with kolossium rating on 1v1. It was around 4,2k and after i lost a fight it went…...
The : 2017-05-23 18:29:34
5 / 193 June 21, 2017, 20:47:55 By : [Nerodos]
Thread opened Thread closed  
Losing Treasure Hunt Progress
By : Windedge - June 21, 2017, 17:57:09
Lost all my Treasure Hunt Progress because of a small Maintenance During that quick, random, and unexpected maintenance I lost progress on 4 Treasure Hunts I was doin…...
The : 2017-06-21 17:57:09
0 / 38 June 21, 2017, 17:57:09 By : Windedge
Thread opened Thread closed  
Name problem AnkaTracker  * 1 2 
By : ShukoIop - May 03, 2017, 11:30:47
Hello! My old nickname SHUKO is not available even though nobody uses that... How can I get my n…...
The : 2017-05-03 11:30:47
97 / 2034 June 21, 2017, 17:23:15 By : [Nerodos]
Thread opened Thread closed  
Characters gone AnkaTracker 
By : dededada11 - June 20, 2017, 22:40:37
Logged to Echo and found no characters Hi, as the thread says all my characters gone. I think it happened after the server merging. Not sur…...
The : 2017-06-20 22:40:37
8 / 127 June 21, 2017, 17:04:38 By : [Nerodos]
Thread opened Thread closed  
Visual problem or bug?
By : je-moede - June 21, 2017, 15:55:10
Okay, so ever since i play my Xelor in kolo, i encounter the same problem against every Iop. Af…...
The : 2017-06-21 15:55:10
0 / 37 June 21, 2017, 15:55:10 By : je-moede
Thread opened Thread closed  
I think someone tried to hack me AnkaTracker 
By : pokemon-maxter - June 20, 2017, 19:55:46
I was doing a treasure hunt and I suddenly got lag. I waited for the lag to end but I got disconnect…...
The : 2017-06-20 19:55:46
5 / 91 June 21, 2017, 15:42:40 By : [Nerodos]
Thread opened Thread closed  
Almanax bug AnkaTracker 
By : nazwisko - June 21, 2017, 01:14:21
Hello, After todays update taking almanax daily quest in Temple of Scriptures is impossible +doors…...
The : 2017-06-21 01:14:21
1 / 92 June 21, 2017, 14:13:44 By : [Nerodos]
Thread opened Thread closed  
Cannot restore or delete any characters AnkaTracker 
By : 12wenuz34 - January 25, 2016, 22:32:55
Cannot restore or delete any characters Hello everyone, I cannot delete or restore any characters. Gives me an error everytime, my server is…...
The : 2016-01-25 22:32:55
11 / 484 June 21, 2017, 10:21:51 By : mortfish
Thread opened Thread closed  
June 21st Almanax is not working.
By : ItzBluffer - June 21, 2017, 09:23:54
I see that it was changed on 2.42 but looks like something went wrong and now people can't start almanax for the day. Not a huge deal but still annoying. EDIT: Seems to be working now. Earlier everyone that came in had it bugged for them....
The : 2017-06-21 09:23:54
0 / 36 June 21, 2017, 09:23:54 By : ItzBluffer
Thread opened Thread closed  
Prior to 2.42 - Player turn frozen
By : Afladrol - June 21, 2017, 09:15:20
Since a couple of days, maybe after the massive Ddos attack of June 14 2017, I am experiencing the f…...
The : 2017-06-21 09:15:20
1 / 39 June 21, 2017, 09:18:33 By : Pagonis
Thread opened Thread closed  
Don't have Bunch of Keys.
By : ClauseTheFish - June 20, 2017, 16:44:57
I have a character back from the era where you had to buy Bunch of Key from the temple merchant, and…...
The : 2017-06-20 16:44:57
2 / 50 June 20, 2017, 16:56:51 By : Theoran
Thread opened Thread closed  
Reoccurring lag/disconnections, video in thread. AnkaTracker  * 1 2 
By : ownage-pwnagetwo - May 05, 2017, 00:59:29
I'm not entirely sure how to describe the issue, but I managed to get a video of it occurring. Click here I'll be idle on another character doing quests or other activities and once I click on the other character the game will update on that specific characters' area. If I were to leave it idle for too long, it'll update and d/c me from the server. This happens intermittentlyduring fights a...
The : 2017-05-05 00:59:29
95 / 4352 June 19, 2017, 12:28:03 By : [Nerodos]
Thread opened Thread closed  
Haven Bag Jackpot no longer working since ysterday AnkaTracker 
By : Sadida-o-planto - June 04, 2017, 07:41:35
Haven Bag Jackpot no longer working since ysterday The Haven Bag Jackpot since ysterday when clicked... always says you've already played the ;ottery today despite being played for the first yime and not recieveing any thing. It has been like that for past 2 days, anyone have similar problem?...
The : 2017-06-04 07:41:35
15 / 313 June 19, 2017, 09:47:33 By : [Nerodos]
Thread opened Thread closed  
Kolosium Problem
By : zjaske - June 18, 2017, 01:15:48
I don't know if anyone is still experiencing this issue , however when i queue for kolosium and acce…...
The : 2017-06-18 01:15:48
0 / 48 June 18, 2017, 01:15:48 By : zjaske
Thread opened Thread closed  
Can't log in using Windows
By : tixvidaloca - June 17, 2017, 20:44:21
Today's the first time it has happened to me. When I try to log in using Windows, it stops loading when it gets to 50% after choosing my character and goes back to the log in screen saying I was disconnected. I tried login in on both servers I play (Echo and Crocabulia), but nothing changed. I can log in normally using Ubuntu and I was playing normally yesterday using Windows. Is it just me? Up...
The : 2017-06-17 20:44:21
0 / 58 June 17, 2017, 20:44:21 By : tixvidaloca
Thread opened Thread closed  
HUGE problem for dofus economics!
By : dgjna - June 17, 2017, 10:35:22
What the title says. So, I am a breeder on Dofus and today I saw something I havent seen for the past 2 years which makes…...
The : 2017-06-17 10:35:22
1 / 106 June 17, 2017, 13:22:15 By : Ymt
Thread opened Thread closed  
Kama Exchange AnkaTracker 
By : Zueser - May 31, 2017, 01:57:35
When I go to open the In-game shop for ogrines it closes leaving me with an unable to connect to th…...
The : 2017-05-31 01:57:35
10 / 248 June 16, 2017, 18:56:39 By : Zuzukaka
Thread opened Thread closed  
You have reached the limit of authorized attempts AnkaTracker 
By : Zyphira - June 15, 2017, 08:29:54
Alright so when i go to the Ankama website and try to login it tells me You have reached the limit of authorized attempts . I'd understand if i tried multiple times to login but it doesn't even give me the chance to try once. Any help?? Just want to give Ankama my money. Thanks Edit: Seems like Ankama was attacked this morning. This is probably the problem as they adapted their security. Wh...
The : 2017-06-15 08:29:54
5 / 181 June 16, 2017, 14:27:34 By : [Nerodos]
Thread opened Thread closed  
KOTH bug
By : ikbenbalou - June 15, 2017, 21:26:08
About a week ago I was in a KotH fight (defending side) and I tried to undertake one. Clicked potion…...
The : 2017-06-15 21:26:08
0 / 50 June 15, 2017, 21:26:08 By : ikbenbalou
Thread opened Thread closed  
Imps village map bug
By : LeSpear - June 14, 2017, 17:59:38
Imps village map bug. There is a wall that some people see , and some don't. Some can walk past it, all summons can walk there like there's no wall. Click here In normal mode u can't see a wall there. But it's still there....
The : 2017-06-14 17:59:38
0 / 53 June 14, 2017, 17:59:38 By : LeSpear
Thread opened Thread closed  
no characters on beta account AnkaTracker 
By : HonourXshadow - June 13, 2017, 11:17:01
my characters have been deleted on my beta account....
The : 2017-06-13 11:17:01
5 / 87 June 14, 2017, 16:30:20 By : [Nerodos]
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