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Important threads
Thread opened Thread closed Pinned
New: Contact a Mod AnkaTracker  * 1 2 3  163
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
8137 / 120535 November 30, 2016, 19:36:34 By : Saiyenbuu
Thread opened Thread closed Pinned
Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
15 / 2591 October 07, 2016, 22:01:26 By : Liquid-Flame
Thread opened Thread closed Pinned
Having problems with the Authenticator? Tell us here! AnkaTracker  DEVTRACKER  * 1 2 
By : castielangell - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
92 / 12721 January 07, 2016, 18:01:31 By : jjrjr2010
Thread opened Thread closed Pinned
[IMPORTANT] Non-exhaustive list of known ingame bugs. ANSWER_TRAK  AnkaTracker  DEVTRACKER 
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: October 2, 2015. ---- Hello, this thread's purpose is to create a refer...
The : 2012-12-21 20:55:30
15 / 7028 October 02, 2015, 17:28:50 By : [Nerodos]
Thread opened Thread closed Pinned
The Mod Team / Mod FAQ AnkaTracker 
By : [Themis] - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
4 / 13760 March 11, 2015, 17:43:52 By : [Izmar]
Thread opened Thread closed Pinned
How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 3688 August 13, 2014, 12:46:57 By : [Izmar]
Thread opened Thread closed Pinned
Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 1558 December 17, 2013, 23:01:17 By : [Nerodos]
Thread opened Thread closed Pinned
General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 1303 August 27, 2013, 15:40:54 By : [Izmar]
Thread opened Thread closed Pinned
[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 10739 March 01, 2013, 18:25:25 By : Izmar
Thread opened Thread closed Pinned
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 3923 July 24, 2012, 10:20:24 By : [MOD]Siransi
Thread opened Thread closed Pinned
Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 3442 September 25, 2011, 21:05:24 By : [Themis]
Thread opened Thread closed Pinned
[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : [Izmar] - May 05, 2010, 18:06:39
▌Generating a bug report There is a tool in the client that allows you to generate a detailed bug report from inside the game client. You can use this tool in the Live and Beta versions of the client. In your client folder, create a new, empty folder named debug. This folder should be in the same directory as the DOFUS.exe or your config.xml file. After you have done this, you can press ...
The : 2010-05-05 18:06:39
0 / 7370 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
extreme lagg and bad connection
By : goaapjego - December 07, 2016, 16:32:19
Hi a couple of weeks ago i said something about lagg and stuff a couple of my friends had the same p…...
The : 2016-12-07 16:32:19
1 / 30 Yesterday - 19:56:12 By : Dieene
Thread opened Thread closed  
heavy lag at kolossium map
By : Sarunojii - December 07, 2016, 16:02:44
massive lag at [-13,-29] ; kolosssium map and that's the only map where i (and others) experience t…...
The : 2016-12-07 16:02:44
1 / 24 Yesterday - 19:54:26 By : Dieene
Thread opened Thread closed  
Spell points not released after sacier revamp
By : panikoteckowa - Yesterday - 19:23:33
Hi, my sacier has new spells after revamp, but spell points are not released. Is it a bug? I'm …...
The : 2016-12-08 19:23:33
2 / 16 Yesterday - 19:39:19 By : panikoteckowa
Thread opened Thread closed  
Countdown bar AnkaTracker 
By : mariachiaragoretti - December 07, 2016, 02:01:07
Hi everyone, Is it possible to change the countdown bar? It's black now and very difficult to see…...
The : 2016-12-07 02:01:07
3 / 73 Yesterday - 18:48:44 By : [Nerodos]
Thread opened Thread closed  
Linux second client crash
By : Cruzzilla - December 06, 2016, 17:45:03
Since the 2.39 upgrade, I can no longer play 2 accounts. As soon as the character selection is don…...
The : 2016-12-06 17:45:03
8 / 92 Yesterday - 18:08:56 By : Cruzzilla
Thread opened Thread closed  
Haven bag lottery error ANSWER_TRAK 
By : Ymt - December 01, 2016, 20:28:59
Hello Sometimes when I try to play lottery machine in my haven bag I get an error and then it say…...
The : 2016-12-01 20:28:59
5 / 123 Yesterday - 16:55:15 By : Flick
Thread opened Thread closed  
Iop animations excessively lag now AnkaTracker 
By : Gnomeyy - December 07, 2016, 04:55:37
^ So when I use pretty much any Iop spell the game waits a few seconds before actually playing the mov…...
The : 2016-12-07 04:55:37
5 / 68 Yesterday - 16:42:44 By : [Nerodos]
Thread opened Thread closed  
Problems With Installer AnkaTracker 
By : Myceno - December 07, 2016, 18:12:33
Need help installing Dofus Been a while since I've played, my last subscription was Jan 15, 2015. For some reason I wanted to get back in the game, went to download it 3 days ago and this happened, so I waited a couple of days and tried again, same thing. I've tried turning firewalls off, changing location of download, hoping someone here can fix this for me Click here - Can't seem to make this image post. Here's a link...
The : 2016-12-07 18:12:33
4 / 24 December 07, 2016, 19:35:59 By : Myceno
Thread opened Thread closed  
Character account transfer AnkaTracker 
By : helperrrrrrrr - December 07, 2016, 18:50:58
Ok so i did buy character account transfer service on this acount and did chose to send to new ac , …...
The : 2016-12-07 18:50:58
1 / 18 December 07, 2016, 18:54:02 By : [Nerodos]
Thread opened Thread closed  
Problem with Breeding Items AnkaTracker 
By : Ichthyosx - December 06, 2016, 14:01:38
I'm no longer getting the option to move/remove my breeding items in the paddock. Running on Wind…...
The : 2016-12-06 14:01:38
3 / 81 December 07, 2016, 16:29:12 By : [Nerodos]
Thread opened Thread closed  
Bug or something else ?
By : Gooddroid - December 07, 2016, 10:44:43
Hello,what is it  ...
The : 2016-12-07 10:44:43
1 / 52 December 07, 2016, 10:49:14 By : Gunnerwolfang
Thread opened Thread closed  
2.39 Osa bug
By : wheresmymind - December 06, 2016, 16:31:54
Three times in four fights today my red/black dragons spell bars have imposed over my Osa's own spel…...
The : 2016-12-06 16:31:54
3 / 53 December 07, 2016, 10:18:56 By : ItzBluffer
Thread opened Thread closed  
Class dopples mission bug
By : Moebs93 - December 07, 2016, 00:29:21
Since the 2.39 update my class dopples mission (i do not know the name in english) is bugged, it say…...
The : 2016-12-07 00:29:21
1 / 33 December 07, 2016, 10:15:58 By : ItzBluffer
Thread opened Thread closed  
Can't leave spectator AnkaTracker 
By : Dieene - December 06, 2016, 15:55:37
Lel Well as the title is suggesting, I can not leave spectator mode, Yes I know there has to be a red cr…...
The : 2016-12-06 15:55:37
6 / 60 December 06, 2016, 18:57:02 By : [Nerodos]
Thread opened Thread closed  
Stuck on 56% AnkaTracker 
By : whydoesithavetobeme - December 06, 2016, 15:24:34
Stuck For around 30 minutes, I have tried to get past the 56% loading timer before the login screen. Closi…...
The : 2016-12-06 15:24:34
8 / 57 December 06, 2016, 16:38:47 By : whydoesithavetobeme
Thread opened Thread closed  
Problem
By : 9Lunaro9 - December 06, 2016, 10:35:34
Why game is not online?...
The : 2016-12-06 10:35:34
1 / 67 December 06, 2016, 13:26:39 By : Dieene
Thread opened Thread closed  
Problem with playing.
By : Biznes69 - December 05, 2016, 20:29:22
Hello guys, only i have problem with dofus? When i login, can play only 30-60 seconds, and mega lag…...
The : 2016-12-05 20:29:22
0 / 47 December 05, 2016, 20:29:22 By : Biznes69
Thread opened Thread closed  
Missing icons on mini-map
By : Burtoize - December 03, 2016, 01:56:58
Hello! All day long today I've been without icons on my mini-map including quest markers. I log-in…...
The : 2016-12-03 01:56:58
1 / 38 December 03, 2016, 15:14:32 By : Dieene
Thread opened Thread closed  
The Key Master Coordinates
By : Giga-Biga-Bowser - December 03, 2016, 11:37:50
The coordinates for the quests related to the Key Master are wrong in the quest book. This was probably missed with the Cania changes. For example, in Trip Around the World Coords given by questbook. Quests Talk to The Key Master (-6,-40) [-6,-40] Actual location of the Key Master The Key Master [-6,-37] Not sure if this is just one quest, or the entire chain. I will keep this thre...
The : 2016-12-03 11:37:50
0 / 25 December 03, 2016, 11:37:50 By : Giga-Biga-Bowser
Thread opened Thread closed  
Invisible Clue Bonta City Walls
By : DragonmasterLance - December 03, 2016, 08:26:51
There is an invisible Well with a Roof on map -25,-55. Not really much else to say....
The : 2016-12-03 08:26:51
0 / 26 December 03, 2016, 08:26:51 By : DragonmasterLance
Thread opened Thread closed  
System specs for multi-account
By : jjfjjjf - November 30, 2016, 01:32:46
what are the recomended or minimum specs to run 4~8 accounts looked around and i couldn't find any useful information on this and was wondering about the specs f…...
The : 2016-11-30 01:32:46
1 / 58 December 01, 2016, 20:01:29 By : Ymt
Thread opened Thread closed  
Two minor problems
By : mindlesstwo - November 23, 2016, 19:57:11
Hello all. I'm having two annoying problems I can't seem to fix. 1. I am running 4 accounts. …...
The : 2016-11-23 19:57:11
4 / 124 December 01, 2016, 18:23:29 By : ItzBluffer
Thread opened Thread closed  
Ankama's Support refuses to grant my request.. AnkaTracker 
By : TreeOfMight - November 29, 2016, 11:17:34
Hi! I'm having a huge problem with transferring my characters from a French server to an English …...
The : 2016-11-29 11:17:34
10 / 189 November 30, 2016, 18:30:59 By : TreeOfMight
Thread opened Thread closed  
Ogrine interface won't load.
By : Lynn-Reiginleif - November 30, 2016, 16:43:10
My problem is pretty much what the title says. If I click on the shop/gifts button, the ogrines tab …...
The : 2016-11-30 16:43:10
0 / 30 November 30, 2016, 16:43:10 By : Lynn-Reiginleif
Thread opened Thread closed  
Question about transferring servers
By : krrazy - November 29, 2016, 20:05:37
If I have 4 characters on Solar and 1 character on Rushu then decide to transfer my character from R…...
The : 2016-11-29 20:05:37
1 / 60 November 29, 2016, 20:34:17 By : gravedoom
Thread opened Thread closed  
Unable to buy items on Shop on one account from Add to my cart > Check cart > Confirm my order
By : bohemia - November 28, 2016, 07:41:36
Good morning. I wanted to take advantage of the Black Friday Sales on Shop, so I decided to buy a few things. 1. On one account, I went to the items I wanted, clicked on Add to my cart : Then when I was done I went to Check cart (I paid in Ogrines). I clicked on Confirm my order, and the order passed, taking that value from my available Ogrines at that time.I had no proble...
The : 2016-11-28 07:41:36
0 / 72 November 28, 2016, 07:41:36 By : bohemia
Thread opened Thread closed  
Cannot sign into dofus.com
By : Liquid-Flame - November 28, 2016, 00:43:01
I tried logging into dofus.com but the web site just doesn't do anything after I type in my username…...
The : 2016-11-28 00:43:01
0 / 33 November 28, 2016, 00:43:01 By : Liquid-Flame
Thread opened Thread closed  
Lag with 4+ accounts
By : Dieene - November 26, 2016, 02:49:48
Hi guys, So today I switched from Cable, to WiFi, so you guys might think ''oh your internet is just worse'' wrong. My internet is totally fine, I can play YouTube, even play a Twitch stream with it, and it is all fine. So nothing is wrong with my Internet, nor my PC. But the funny thing is, when I played with Cable internet, I didn't have any problems with this. I'm not connected to another ro...
The : 2016-11-26 02:49:48
7 / 173 November 27, 2016, 16:08:01 By : bohemia
Thread opened Thread closed  
I can't buy Character transfer to acount
By : helperrrrrrrr - November 26, 2016, 22:20:01
Hello. I saw the Black Friday offer on the site and i thought i should buy this option but se…...
The : 2016-11-26 22:20:01
1 / 51 November 26, 2016, 23:38:10 By : Dieene
Thread opened Thread closed  
Update Server Data Out of sync error
By : parasv75 - November 26, 2016, 18:17:18
Hi. I've been trying to update the game for over 2 months now and all i get is either the updater be…...
The : 2016-11-26 18:17:18
3 / 59 November 26, 2016, 20:21:01 By : parasv75
Thread opened Thread closed  
Fish juice
By : moorje - November 26, 2016, 01:27:10
What is going on If you double press on fish juice it dissapears?...
The : 2016-11-26 01:27:10
1 / 68 November 26, 2016, 02:31:40 By : gravedoom
Thread opened Thread closed  
Ankama Shop not available in other languages?
By : Crazifaux - November 15, 2016, 18:54:21
Unable to access the site in English I am able to access the Ankama store in french. Whenever I click in the top left corner on the language selection, I am able to select any language there at all including EN, DE and ES (German and Spanish?). I have tried to change the /fr/ in the domain to another language but that redirects me back to the french site. Is the site not available in other languages anymore or is there currently ...
The : 2016-11-15 18:54:21
5 / 138 November 25, 2016, 17:07:55 By : Crazifaux
Thread opened Thread closed  
Spells on Serpula Crashes Game Client
By : Liquid-Flame - November 24, 2016, 16:22:23
When a spell is selected and a serpula (found in Korriander's Lair) is targeted such that the damage…...
The : 2016-11-24 16:22:23
2 / 77 November 25, 2016, 14:41:18 By : Liquid-Flame
Thread opened Thread closed  
The depth Star
By : phukukyle - October 20, 2016, 12:27:57
Hi, anyone knows where to find one of the highest ranking foggernaut who've taken an oath before t…...
The : 2016-10-20 12:27:57
3 / 226 November 24, 2016, 21:57:17 By : Drumknott
Thread opened Thread closed  
I can't make an offer on kamas/ ogrines market
By : bohemia - November 23, 2016, 07:54:45
Good morning. It looks like I can't make an offer on kamas/ ogrines market. From what I know, the offers can't be lower than half the average rate or bigger than double the average rate. My offer fits these conditions, and still I am getting an error msg Empty or invalid field . Any idea why? I am using the English version of kama/ogrine market. I'll try using the French version too, ...
The : 2016-11-23 07:54:45
4 / 88 November 24, 2016, 16:25:45 By : bohemia
Thread opened Thread closed  
Accused at the Reception - Locusta
By : mamcieskarbiee - November 22, 2016, 18:04:19
Hi there! Dont know if this is a good place to ask. I ve a problem with this quest. Apparently duri…...
The : 2016-11-22 18:04:19
1 / 65 November 23, 2016, 17:02:30 By : Dieene
Thread opened Thread closed  
Issue with Ogrine/Kama Offers on the Kama Exchange
By : reolu - November 23, 2016, 16:44:56
I have two different accounts on the same server. On one account I get tons of offers and on the oth…...
The : 2016-11-23 16:44:56
0 / 40 November 23, 2016, 16:44:56 By : reolu
Thread opened Thread closed  
Otomai's Fatal Blow AnkaTracker 
By : Biznes69 - November 09, 2016, 22:36:38
Hello guys, i bought today Otomai's Fatal Blow from wakfunding. I used it in game. I recived a messa…...
The : 2016-11-09 22:36:38
7 / 202 November 23, 2016, 01:11:58 By : MadSock
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