Problems and solutions Options
|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|530 / 25823||May 20, 2013, 16:57:28 By : LilBoyBlue|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me report or reporting them in this thread will yield nothing...) Last updated: March 1, 2013. ---- Hello, this thread's purpose is to create a referenc...
The : 2012-12-21 20:55:30
|2 / 1631||March 01, 2013, 19:52:30 By : Izmar|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 6740||March 01, 2013, 18:25:25 By : Izmar|
What Do You Mean When You Say You Cleared Your Cache?
By : Syawla - November 08, 2010, 04:56:25
(Please save the sarcasm, this can be complicated for some people) With most problems occurring with the Dofus client or uplauncher, one of the first suggestions peopl ...
The : 2010-11-08 04:56:25
|22 / 7903||January 19, 2013, 14:34:38 By : game111|
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
|1 / 3250||November 07, 2012, 23:10:07 By : Izmar|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 2279||July 24, 2012, 10:20:24 By : [MOD]Siransi|
By : [MOD]Fiora - February 15, 2012, 21:22:48
The moderating team is in charge of maintaining the atmosphere of the game and the forums pleasant. Moderators are volunteer players to whom ANKAMA gave its trust together with tools to keep the game as friendly as possible. Moderators are NOT support employees and do not have the mission to severely sanction the players. Their role is to take preventive action with the players making them aware o...
The : 2012-02-15 21:22:48
|1 / 2827||April 14, 2012, 03:26:30 By : [MOD]Adikia|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 2148||September 25, 2011, 21:05:24 By : [Themis]|
The Mod Team!
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. [MOD]Adikia -- Head Mod [MOD]Kormeid [MOD]Karevo [MOD]Fiora [MOD]Raiu (Forum issues) [MOD]Rhakuna [MOD]Siransi [MOD]Zoothia [MOD]Aozhou [MOD]Olned Reserve mods These mods are currently on a bre...
The : 2011-03-16 18:24:50
|0 / 4681||March 16, 2011, 18:24:50 By : [Themis]|
Faq: Problems And Solutions Section
By : [Tsoariveth] - August 05, 2010, 01:21:56
All players must read before posting These are answers to the most common problems posted on this forum. Please read them and follow the suggestions here before you make a post. If the answer to your thread is already available here, your thread may be deleted or closed. - I've been hacked or scammed. Someone has stolen my stuff! What do I do? Nobody here can help you with these problems. Support. - I've encountered a glitc...
The : 2010-08-05 01:21:56
|0 / 5087||August 05, 2010, 01:21:56 By : [Tsoariveth]|
|0 / 4780||May 05, 2010, 18:06:39 By : paralisz|
|4 / 10522||April 14, 2010, 11:03:50 By : Izmar|
Master Yakasi Bug
By : PaulMrPaul - April 01, 2013, 03:16:09
As I've seen in other threads, I'm experiencing the now continually growing Master Yakasi Bug . Problems from the very first mouse clicks after creating a character. Real nice impression, Ankama. We might as well come up with a name for it. Anyways, I created these characters on that guided or tutorial mode or whatever for the young adventurer set, so you know. Here's the deal. I made two cha...
The : 2013-04-01 03:16:09
|10 / 270||Today - 02:33:31 By : Ziven1234567|
|8 / 40||Yesterday - 21:18:51 By : wowerka|
By : soulraver06 - Yesterday - 01:50:49
Takes you guys close to a month to reply to my ticket. Not only that, now in order to gain access to other community servers I have to either delete all my characters permanently and lose all of my progress or create a new account? I've never read such a good joke in my life. How about you guys improve your support system. 1-Hire some more personnel,the amount it takes for tickets to be re...
The : 2013-05-22 01:50:49
|7 / 133||Yesterday - 19:17:29 By : soulraver06|
|0 / 18||Yesterday - 19:01:04 By : ikbenbalou|
|0 / 17||Yesterday - 17:01:16 By : skultaker|
|3 / 49||Yesterday - 00:46:57 By : InuzukaKiba|
|2 / 49||May 21, 2013, 21:25:35 By : madasabat|
|2 / 27||May 21, 2013, 18:58:37 By : Ritzy517|
|4 / 499||May 21, 2013, 18:20:01 By : slim123|
|5 / 346||May 21, 2013, 17:33:43 By : Lagirdam|
|4 / 46||May 21, 2013, 15:58:36 By : Sense-Of-Courage|
|1 / 105||May 21, 2013, 12:19:26 By : ikbenbalou|
|4 / 60||May 21, 2013, 08:43:29 By : HulaHoop|
|3 / 80||May 21, 2013, 02:42:44 By : Revil-Nunor|
By : Feeltheforce - May 21, 2013, 00:44:12
Uh, So I'd like o report a bug regarding the alignment quests related to Frigost. I started Fate (as brakmarian) finished it, and now I can't do Curses! as I am bontarian. I have tried speaking to all the NPC's involved in both sides of the alignment quests, however this has come to no avail. I don't really want to lose my rank etc. just for a quest so yeah... Will this be fixed anytime soon? I wo...
The : 2013-05-21 00:44:12
|1 / 29||May 21, 2013, 00:53:33 By : Revil-Nunor|
|2 / 41||May 20, 2013, 23:55:28 By : Revil-Nunor|
My account keeps getting accessed from random countries!
By : tommycll - May 19, 2013, 15:32:08
Hey, 2 months ago had a new connection in my security thing, it was : 184.108.40.206 - France - Waycom ...
The : 2013-05-19 15:32:08
|3 / 77||May 20, 2013, 23:43:25 By : tommycll|
|1 / 28||May 20, 2013, 21:09:35 By : Revil-Nunor|
|5 / 41||May 20, 2013, 17:46:55 By : Revil-Nunor|
|6 / 66||May 20, 2013, 15:22:00 By : Bettty|
By : Elaternal - May 20, 2013, 12:43:39
Hi. This post is about bots on Rushu. I've been reporting all of them to MOD[Olned] and he was banning them. This is becomming really pointless because every time the bot is banned the new one is comming on its place. This been happening for almost 2 weeks already. I wonder if only MODS are reading these posts or is anybody from ANKAMA support actually reading them. I've heared that MODS can't giv...
The : 2013-05-20 12:43:39
|1 / 36||May 20, 2013, 14:04:48 By : Darkstorm|
|7 / 158||May 20, 2013, 13:14:34 By : Winterheart|
|4 / 46||May 20, 2013, 11:50:00 By : Winterheart|
|5 / 82||May 20, 2013, 04:50:40 By : Mishna|
|2 / 39||May 20, 2013, 03:25:37 By : Revil-Nunor|
|7 / 82||May 19, 2013, 17:01:23 By : NewAccountJos|
|3 / 53||May 19, 2013, 16:09:16 By : iamreallythebomb|
|6 / 64||May 19, 2013, 06:23:09 By : imdarkturkey|
|1 / 30||May 19, 2013, 01:02:21 By : AestheticAwesomeness|
|5 / 43||May 18, 2013, 22:42:50 By : Revil-Nunor|
|6 / 50||May 18, 2013, 21:07:15 By : Purpleberry|
Items disappearing in the market
By : ravagefrx - May 18, 2013, 20:41:37
Spent 2000 doploons on 100 small strength scrolls the other day and put them up in the market for 200kk for 10. I come on today do another dopple run then go back to the market to see if they've sold and they where not there so I presumed I had the money in the bank but no, there was no change in my cash stack in the bank at all. I've checked all my characters and they where not on any of them or ...
The : 2013-05-18 20:41:37
|0 / 30||May 18, 2013, 20:41:37 By : ravagefrx|
|4 / 33||May 18, 2013, 20:31:33 By : Revil-Nunor|
|2 / 58||May 18, 2013, 20:29:55 By : ecologyman|
|1 / 35||May 18, 2013, 20:16:43 By : Revil-Nunor|
|1 / 26||May 18, 2013, 20:15:40 By : Revil-Nunor|
|1 / 19||May 18, 2013, 20:14:03 By : Revil-Nunor|
|5 / 56||May 18, 2013, 20:08:48 By : Revil-Nunor|