Problems and solutions Options
|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|7912 / 62652||August 25, 2014, 19:31:11 By : Uchiha-93|
|4 / 1929||August 13, 2014, 12:46:57 By : [Izmar]|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: July 16, 2014. ---- Hello, this thread's purpose is to create a referen...
The : 2012-12-21 20:55:30
|11 / 4046||July 16, 2014, 17:32:36 By : [Nerodos]|
Ankama Support: Using the site for the first time
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial! The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
|14 / 605||July 10, 2014, 00:42:12 By : DragonPixie|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 475||December 17, 2013, 23:01:17 By : [Nerodos]|
General Information: Alliance names
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
|0 / 465||August 27, 2013, 15:40:54 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 8421||March 01, 2013, 18:25:25 By : Izmar|
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
|1 / 4952||November 07, 2012, 23:10:07 By : [Izmar]|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 2953||July 24, 2012, 10:20:24 By : [MOD]Siransi|
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|3 / 8231||April 14, 2012, 03:26:30 By : [MOD]Adikia|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 2609||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
|0 / 5732||May 05, 2010, 18:06:39 By : paralisz|
|1 / 19||Today - 16:02:50 By : [Nerodos]|
|1 / 23||Today - 15:05:39 By : enduroppal|
|10 / 218||Today - 04:07:43 By : V0X|
|2 / 80||Yesterday - 15:13:20 By : landerzart|
|1 / 70||Yesterday - 10:53:07 By : Amanatsu|
|5 / 106||August 24, 2014, 22:14:12 By : superbroer|
dofus updater have a new bug everyday
By : swapisback - August 23, 2014, 14:56:48
Now when i thought every problem with the updater is over i got a new one when i open dofus with client after 5 mins there is msg on updater says that the game did not shut down correctly and closes my game window i mean really how i deal with this even if i close updater after starting game window it still closes after some time and thanks for this to happen when we have xp and drop bonus .Please...
The : 2014-08-23 14:56:48
|2 / 100||August 23, 2014, 21:27:20 By : Revil-Nunor|
By : nabz4ayman - August 23, 2014, 14:06:14
I used the lockpick several times and got a few necrotick items but now 5 times in a row I've been sent to jail. Is this a bug or just terrible RNG? EDIT: Solved the problem. Bribing the NPC in jail only releases you but instantly puts you in jail the next time you use a lockpick. You MUST peel the potatos...
The : 2014-08-23 14:06:14
|0 / 63||August 23, 2014, 14:06:14 By : nabz4ayman|
Female iop hair acting weird
By : CheckThisOrLife - August 22, 2014, 10:32:43
When ever i run with my iop my hair duplicates and become 2 instead of one. its creeping me out actualy xD. also i dont know if i should put it here thou xD . it seems its also there when you stand still and walk. (more pics added)...
The : 2014-08-22 10:32:43
|8 / 133||August 22, 2014, 18:43:13 By : CheckThisOrLife|
"The game did not shut down correctly"
By : yamaha1119 - May 27, 2014, 07:40:46
Having some sort of issue with the launcher Hey there, guys and gals! I seem to be having some sort of issue with the launcher. When starting the launcher up and clicking play, it opens the client just fine. However, upon clicking play a second time (to log in to a second account, of course) it gives me a message in red writing in the launcher saying The game did not shut down correctly and won't let me open a second client. I will paste ...
The : 2014-05-27 07:40:46
|52 / 762||August 22, 2014, 18:04:19 By : [Nerodos]|
|1 / 71||August 21, 2014, 20:38:58 By : [Nerodos]|
|3 / 96||August 21, 2014, 19:28:00 By : [Izmar]|
|2 / 86||August 21, 2014, 19:23:38 By : [Izmar]|
|2 / 92||August 21, 2014, 17:42:21 By : Revil-Nunor|
|3 / 99||August 21, 2014, 06:55:23 By : AwakeW|
|7 / 163||August 20, 2014, 23:55:15 By : gravedoom1|
|2 / 78||August 20, 2014, 00:38:44 By : sebsproffesionaccount|
Enurado portal hunt broken, again.
By : knasen - August 17, 2014, 16:58:15
Once again the treassure hunt for a portal is broken or bugged , this time for enurado. Which means we cant get in there for another 24 hours (from the spawning time). Its starting to get pretty annoying with so many hunts that cant be completed whether its a normal hunt or a hunt for a portal. Fix coming any time soon ( or at all) ?...
The : 2014-08-17 16:58:15
|7 / 221||August 19, 2014, 17:36:45 By : Revil-Nunor|
Logging into dofus website
By : LordOfCards - August 17, 2014, 05:16:59
Hi guys, Recently I decided to start leveling my alt account that had been left alone for a while now. When I tried logging that account onto the dofus website to subscribe, it led me to an error page saying something like: 404 all road leads to the world of twelve except this one. (Right after I tried logging in, not while subbing). However, I found out that I could move out of that page an...
The : 2014-08-17 05:16:59
|8 / 168||August 19, 2014, 04:05:30 By : LordOfCards|
|2 / 104||August 18, 2014, 18:03:35 By : Revil-Nunor|
|20 / 323||August 18, 2014, 09:30:46 By : Amanatsu|
|12 / 206||August 15, 2014, 23:59:06 By : wafle|
|8 / 254||August 15, 2014, 20:40:35 By : Revil-Nunor|
|6 / 1075||August 15, 2014, 18:54:30 By : Revil-Nunor|
|15 / 338||August 15, 2014, 18:51:39 By : Revil-Nunor|
|10 / 257||August 15, 2014, 14:53:30 By : ibbypwns|
|43 / 502||August 15, 2014, 14:50:32 By : ninpomaster|
|19 / 290||August 15, 2014, 13:52:38 By : pwnrke|
|2 / 103||August 15, 2014, 11:55:59 By : Olliee|
|6 / 166||August 14, 2014, 22:26:59 By : [Nerodos]|
|9 / 185||August 14, 2014, 22:07:09 By : [Nerodos]|
|5 / 131||August 14, 2014, 20:37:43 By : [Nerodos]|
|2 / 93||August 14, 2014, 20:12:37 By : wafle|
Solution to the Launcher Issue (Stuck at X%)
By : Hopefo - August 14, 2014, 19:51:25
This a solution that worked for me when the launcher was stuck at 99.5%. Do note it may or may not work for you but is worth the try. Step 1: Make use your Anti-Virus and Firewall are disabled. Step 2: Open Task Manager (Shortcut is Ctrl+Shift+Esc on PC) and go to processes. Locate the Dofus Updater and end it. Step 3: Right click the Dofus shortcut and run as administer. Step 4: Let the updat...
The : 2014-08-14 19:51:25
|3 / 139||August 14, 2014, 20:09:04 By : Revil-Nunor|
|12 / 128||August 14, 2014, 19:37:56 By : Dieene|
|1 / 65||August 14, 2014, 18:39:03 By : Revil-Nunor|
|4 / 95||August 14, 2014, 18:37:47 By : Revil-Nunor|
|1 / 77||August 14, 2014, 17:26:25 By : [Nerodos]|