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Important threads
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New: Contact a Mod AnkaTracker  * 1 2 3  159
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
7921 / 65082 September 15, 2014, 10:38:17 By : Kellolion
Thread opened Thread closed Pinned
How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 2019 August 13, 2014, 12:46:57 By : [Izmar]
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[IMPORTANT] Non-exhaustive list of known ingame bugs. ANSWER_TRAK  AnkaTracker  DEVTRACKER 
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: July 16, 2014. ---- Hello, this thread's purpose is to create a referen...
The : 2012-12-21 20:55:30
11 / 4143 July 16, 2014, 17:32:36 By : [Nerodos]
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Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
14 / 677 July 10, 2014, 00:42:12 By : DragonPixie
Thread opened Thread closed Pinned
Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 518 December 17, 2013, 23:01:17 By : [Nerodos]
Thread opened Thread closed Pinned
General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 490 August 27, 2013, 15:40:54 By : [Izmar]
Thread opened Thread closed Pinned
[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 8534 March 01, 2013, 18:25:25 By : Izmar
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Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
1 / 5019 November 07, 2012, 23:10:07 By : [Izmar]
Thread opened Thread closed Pinned
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 2986 July 24, 2012, 10:20:24 By : [MOD]Siransi
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The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
3 / 8373 April 14, 2012, 03:26:30 By : [MOD]Adikia
Thread opened Thread closed Pinned
Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 2640 September 25, 2011, 21:05:24 By : [Themis]
Thread opened Thread closed Pinned
[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
0 / 5778 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
Credit Card Suspended Indefinitely and unable to contact support... AnkaTracker 
By : CoolRay - Yesterday - 20:52:01
So I was going to buy the birthday pack today, it was really good timing because my sub is running o…...
The : 2014-09-18 20:52:01
2 / 56 Yesterday - 22:03:48 By : CoolRay
Thread opened Thread closed  
Block/Unblock on forum AnkaTracker 
By : IdwellinMoria - Yesterday - 21:05:22
Hello somehow I have blocked some people on forum.Now I am trying to find out how to unblcok but I c…...
The : 2014-09-18 21:05:22
2 / 44 Yesterday - 21:37:49 By : Revil-Nunor
Thread opened Thread closed  
This installation seems to be corrupted?? AnkaTracker  * 1 2 
By : ak7447 - September 04, 2014, 16:32:14
Hey all, Today i came back from work, and opend my dofus. But since today it gives this error: Th…...
The : 2014-09-04 16:32:14
65 / 1052 Yesterday - 11:51:51 By : ak7447
Thread opened Thread closed  
Chafer Axit
By : Liquid-Flame - September 15, 2014, 20:23:28
The death of Chafer Axit does not prevent chafers from spawning in Eltneg Wood in Zatoishwan. Is thi…...
The : 2014-09-15 20:23:28
2 / 87 September 17, 2014, 10:46:46 By : Liquid-Flame
Thread opened Thread closed  
Update in progress ANSWER_TRAK 
By : ltskodoku - September 15, 2014, 13:11:51
The launcher stops updating at random percentage I'm trying to install this game for the 5th time now. I even re-downloaded the client, tried uninsta…...
The : 2014-09-15 13:11:51
2 / 87 September 16, 2014, 13:15:21 By : ltskodoku
Thread opened Thread closed  
Missing character I do not
By : lovemike - September 16, 2014, 11:07:41
need help I have not played for four years. But today I log in I still have the old characters. Enough to the server to create a new character. Then our old characters disappear.i don't know how to send ticket to support ankama link plz thank...
The : 2014-09-16 11:07:41
1 / 70 September 16, 2014, 12:16:07 By : AwakeW
Thread opened Thread closed  
Dark Vlad backup AnkaTracker 
By : Master-Romano4 - September 14, 2014, 12:37:00
Hi, For the last week we can't log in on Dark Vlad server without waiting atleast 2 minutes befor…...
The : 2014-09-14 12:37:00
22 / 323 September 15, 2014, 19:20:07 By : mkdsklldf55
Thread opened Thread closed  
Have blocked 5 accounts and have not told why? AnkaTracker 
By : kigan123 - September 13, 2014, 09:44:48
Here it justice and 4 lost years All greetings! I the simple guy from Russia, and I very much to play a current of long time of server Rushu! And so it has turned out that at me the computer has broken! (Motherboard) has burnt down. And I in a current of week could not play! And when I have come home and have established anew game to me have written that at me the account is blocked! I have started to write Izmar but she has told...
The : 2014-09-13 09:44:48
6 / 188 September 15, 2014, 17:38:09 By : [Izmar]
moved  
moved : Cant subscribe...
By : fizza1994 - September 15, 2014, 13:25:38
So i recently started playing Dofus again. But i cant subscribe my old account. I have…...
The : 2014-09-15 13:25:38
-- / --
Thread opened Thread closed  
Server backup
By : yoraamie - September 14, 2014, 12:56:29
When I try to log in to the server (Dark Vlad) it keeps saying: On back up, and that's now for a cou…...
The : 2014-09-14 12:56:29
0 / 64 September 14, 2014, 12:56:29 By : yoraamie
Thread opened Thread closed  
Nothing major - Set conditions.
By : AlphaUnit - September 13, 2014, 21:08:20
I really just want a straight answer if possible, and I'm not really sure where one would post this …...
The : 2014-09-13 21:08:20
3 / 111 September 14, 2014, 01:38:51 By : Revil-Nunor
Thread opened Thread closed  
Random disconnections
By : Sywe - September 13, 2014, 13:22:59
Hello For a few days I am having trouble with getting random disconnections in Dofus. And it's g…...
The : 2014-09-13 13:22:59
4 / 118 September 13, 2014, 19:22:36 By : nabz4ayman
Thread opened Thread closed  
Mandatory PlugIn Error AnkaTracker 
By : henady - August 12, 2014, 20:37:01
I had other issues since this new update so uninstalled and reinstalled and got it to work. Logged …...
The : 2014-08-12 20:37:01
11 / 391 September 13, 2014, 19:11:27 By : fuzzytopp
Thread opened Thread closed  
Banned? AnkaTracker 
By : Supremebanana - September 05, 2014, 11:30:42
So today i was playing normally on my main account, and then my internet turned off (usual issue) and i try to log back into my main account, and it says Your account has been banned , but what i would like to know is, for what reason, what did i do? And i just subbed him today aswell! with the birthday pack! i really hope use can sort this out asap. Chars on the account (Vegeta,Vegexel,Vegen...
The : 2014-09-05 11:30:42
6 / 282 September 12, 2014, 17:29:56 By : [Nerodos]
Thread opened Thread closed  
Nomarow Transplent
By : regenpijp - September 12, 2014, 14:35:38
Why he isnt spawning Hey guys im looking for nomarow but i just cant find him i just klled chaffer Axit and that doesnt w…...
The : 2014-09-12 14:35:38
2 / 104 September 12, 2014, 15:03:32 By : regenpijp
Thread opened Thread closed  
Support Not answered me in 1 month?? AnkaTracker 
By : DenzelCurry - September 10, 2014, 20:37:43
Sent a Ticket on the 4th of July, it was replied to on the 20th of July. They needed more info, s…...
The : 2014-09-10 20:37:43
8 / 210 September 12, 2014, 13:23:13 By : JohnBroadley1
Thread opened Thread closed  
Fight Bug
By : Jeolog2 - September 11, 2014, 17:16:00
Fight is already over but im still in fight. Fight is already over but im still in fight. When i try to leave from fight nothing happens please h…...
The : 2014-09-11 17:16:00
3 / 97 September 11, 2014, 17:29:32 By : Jeolog2
Thread opened Thread closed  
"The game did not shut down correctly" ANSWER_TRAK  AnkaTracker  * 1 2 
By : yamaha1119 - May 27, 2014, 07:40:46
Having some sort of issue with the launcher Hey there, guys and gals! I seem to be having some sort of issue with the launcher. When starting the launcher up and clicking play, it opens the client just fine. However, upon clicking play a second time (to log in to a second account, of course) it gives me a message in red writing in the launcher saying The game did not shut down correctly and won't let me open a second client. I will paste ...
The : 2014-05-27 07:40:46
53 / 1183 September 11, 2014, 10:18:03 By : wafle
Thread opened Thread closed  
All items gone - Glitch? AnkaTracker 
By : -TwEEx- - September 10, 2014, 22:02:53
Hello, So I've experienced unpleasant situation this morning.. I logged on my eni and I noticed t…...
The : 2014-09-10 22:02:53
7 / 272 September 11, 2014, 00:12:51 By : superbroer
Thread opened Thread closed  
Can't Connect
By : CarbonTR - September 09, 2014, 08:19:57
When I logged on, I see The server is currently undergoing maintenance. You can consult the curren…...
The : 2014-09-09 08:19:57
4 / 146 September 09, 2014, 17:48:25 By : Revil-Nunor
Thread opened Thread closed  
This item is not available for your community
By : JohnBroadley1 - September 08, 2014, 18:51:27
Okay, so I logged into the Dofus Community homepage today, and woaaaaah buy £20 ogrines and get a free thing! So I clicked the link, selected the £20 option... Then for some reason got this message - This item is not available for your community , which seems strange, since I've not changed community, and I've never had any problems purchasing Ogrines in the United Kingdom before. I have a sne...
The : 2014-09-08 18:51:27
4 / 134 September 08, 2014, 19:48:26 By : JohnBroadley1
Thread opened Thread closed  
Sorry, something went wrong and the launcher stopped working.
By : martinezl - September 05, 2014, 04:52:41
When i click to open game this pop up comes up and when i click restart it goes back to the launcher…...
The : 2014-09-05 04:52:41
15 / 340 September 06, 2014, 22:37:00 By : Revil-Nunor
Thread opened Thread closed  
need help with expired mount!
By : welcm2LBtown - September 06, 2014, 08:26:15
expired mount scroll my mount expired after being gone in the military for a year. and i was wondering if there was a way…...
The : 2014-09-06 08:26:15
7 / 185 September 06, 2014, 19:31:27 By : Mishna
Thread opened Thread closed  
Stuck on Loading screen :0
By : Demonic-Bunnie - September 04, 2014, 23:34:45
haii there! im a bit new to Dofus been playing for a little bit and everything worked just fine. U…...
The : 2014-09-04 23:34:45
6 / 191 September 06, 2014, 19:13:43 By : Revil-Nunor
Thread opened Thread closed  
Kerubs Crib Quest?
By : KinG-S0FiAN - September 05, 2014, 19:57:53
I reached the part where i had to defeat the 3 Xelors and well 2 of them were in the subscriber area…...
The : 2014-09-05 19:57:53
3 / 112 September 05, 2014, 21:01:33 By : Gunnerwolfang
Thread opened Thread closed  
Birthday Pack
By : lilmousie - September 05, 2014, 15:09:47
I did bought this pack yesterday and i still didnt get anything from it! :angry: do something with it! (btw im from Poland and did use Przelewy24 - bank transfer)...
The : 2014-09-05 15:09:47
8 / 189 September 05, 2014, 18:39:11 By : lilmousie
Thread opened Thread closed  
Alt account Banned
By : Nerd-Tease - September 05, 2014, 11:45:41
Just resubbed Feca for a month since feca changes are coming and I hadn't completely given up on ank…...
The : 2014-09-05 11:45:41
5 / 174 September 05, 2014, 15:48:57 By : Nerd-Tease
Thread opened Thread closed  
Help me A mount problem
By : grandhonor - September 05, 2014, 13:09:42
ı have 2 mounts and.. Today, I buy 2 emerald and ginger baby mount, both have -7000 points but ı put in love paddock. they…...
The : 2014-09-05 13:09:42
2 / 105 September 05, 2014, 15:23:47 By : Mishna
Thread opened Thread closed  
Hard time logging in...
By : momonchang - September 04, 2014, 16:13:50
is there any problem? I just came back from a long vacation from dofus but when I came back got subscription I am having a…...
The : 2014-09-04 16:13:50
1 / 119 September 04, 2014, 17:55:48 By : Revil-Nunor
Thread opened Thread closed  
Subscription Gift AnkaTracker 
By : EggsAreL1fe - September 04, 2014, 02:25:31
Hello everyone, I have a quick question. I'm a returning player from way back when. Decided to play …...
The : 2014-09-04 02:25:31
3 / 156 September 04, 2014, 16:07:35 By : [Nerodos]
Thread opened Thread closed  
I can not extend my subscription AnkaTracker 
By : entriktew - September 02, 2014, 17:07:00
Click here When i am subscripted, i ca…...
The : 2014-09-02 17:07:00
21 / 356 September 04, 2014, 14:57:14 By : EvilPaserak
Thread opened Thread closed  
Grozilla and grasmera dragon blood
By : natliraren - August 31, 2014, 16:21:31
I and team of 5 killed grozilla and grasmera. Despite the drop rate being 100% on the quest item, dr…...
The : 2014-08-31 16:21:31
4 / 217 September 03, 2014, 22:11:56 By : Mishna
Thread opened Thread closed  
Anyone ever found themselves logged into a random account!
By : ZaneH1359 - September 03, 2014, 03:56:59
So I had a question on Foggernauts that I posted in the class section but when I looked after I post…...
The : 2014-09-03 03:56:59
4 / 193 September 03, 2014, 05:04:51 By : ZaneH1359
Thread opened Thread closed  
problems unlocking quests srambad and vulkania.
By : Tjits - September 01, 2014, 20:31:17
Hello , Vulkania: I have completed the quest Behind the Screens-Tarada Bay’s Secret wich should…...
The : 2014-09-01 20:31:17
4 / 171 September 02, 2014, 17:55:38 By : Revil-Nunor
Thread opened Thread closed  
Epic server not in list? ANSWER_TRAK 
By : julieke89 - September 02, 2014, 13:49:16
I've seen on French forum that the epic server Ombre is open! This server was supposed to be inter…...
The : 2014-09-02 13:49:16
2 / 129 September 02, 2014, 13:58:12 By : julieke89
Thread opened Thread closed  
Ankama Shield: Service Unavailable
By : belgaer - December 08, 2011, 00:48:52
As the topic says, I quit dofus around 6 months again and moved to a different country during that t…...
The : 2011-12-08 00:48:52
7 / 1167 September 02, 2014, 09:25:26 By : ProbablyVirgin
Thread opened Thread closed  
"Noh Lol-ita set Sale" Problem Getting the Set AnkaTracker 
By : Joohnnny - August 21, 2014, 05:18:33
At of right now it is around 20:20 (PST) or 22:20 (EST), yet the offer is not available. This offer …...
The : 2014-08-21 05:18:33
3 / 219 September 01, 2014, 00:53:22 By : Joohnnny
Thread opened Thread closed  
Server too busy for subscribers? AnkaTracker 
By : Ymt - August 28, 2014, 16:00:55
Hello, I've been experiencing problems with logging in over past week. No matter what time of day…...
The : 2014-08-28 16:00:55
3 / 194 September 01, 2014, 00:20:29 By : Sackrace
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