Problems and solutions Options
|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|926 / 48254||Yesterday - 17:07:26 By : [MOD]Fiora|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: February 11, 2014. ---- Hello, this thread's purpose is to create a ref...
The : 2012-12-21 20:55:30
|10 / 3325||February 11, 2014, 17:53:11 By : [Nerodos]|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 166||December 17, 2013, 23:01:17 By : [Nerodos]|
|0 / 270||August 27, 2013, 15:40:54 By : [Izmar]|
[Tutorial] How to Install DOFUS 2.0 (Win/Mac/Linux)
By : Izmar - December 04, 2009, 10:35:34
Dofus 2.0 Installation (English screenshots thanks to zetzima, Autochthonous and DejanM!) 1. Download Setup (Uplauncher) You can download the Dofus2 installer at any time from the following addresses, depending on your operating system: -Windows: Click here -Mac OS: Click here -Linux: Click here 2. How to Install the Uplauncher 2a. Installing Windows 95/98/98SE/Millenium We're sorr...
The : 2009-12-04 10:35:34
|47 / 12224||July 09, 2013, 10:32:39 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 7840||March 01, 2013, 18:25:25 By : Izmar|
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
|1 / 4374||November 07, 2012, 23:10:07 By : Izmar|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 2724||July 24, 2012, 10:20:24 By : [MOD]Siransi|
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|3 / 7171||April 14, 2012, 03:26:30 By : [MOD]Adikia|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 2450||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
|0 / 5215||May 05, 2010, 18:06:39 By : paralisz|
Kama Exchange Issue
By : Dravenwinters - Today - 00:50:11
I've submitted a ticket already, but I was wondering if anyone else has come across this issue before and knows how to solve it quickly? I had over 30 million kamas sitting in the kama exchange because I'd been playing Wakfu after trading my Ogrines for kamas, and then today I decided to play Dofus and so tried to transfer the kamas to my account. I kept getting an error asking me to retry (bot...
The : 2014-03-10 00:50:11
|3 / 32||Today - 03:29:54 By : Revil-Nunor|
|16 / 286||Today - 03:22:51 By : Revil-Nunor|
|3 / 42||Yesterday - 23:05:25 By : [MOD]Raiu|
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|1 / 45||Yesterday - 01:50:18 By : Revil-Nunor|
|2 / 81||March 08, 2014, 19:49:04 By : Revil-Nunor|
|0 / 38||March 08, 2014, 12:09:33 By : Eimuks1|
|7 / 148||March 07, 2014, 16:03:26 By : LordBaloc|
|7 / 153||March 07, 2014, 03:44:13 By : Revil-Nunor|
|1 / 69||March 06, 2014, 17:40:58 By : Revil-Nunor|
Notice: Support Site is Upgrading!
By : [Izmar] - March 05, 2014, 17:01:00
Hello Solution-Seekers! Just so you're aware, we are upgrading the Ankama support site today! This will mean a better support experience for you once everything is settled, but at the moment, you may encounter errors or problems with the site as we switch things over to the new system. If you have a problem that you need to submit a ticket for, we recommend holding off until we are ready to ...
The : 2014-03-05 17:01:00
|7 / 154||March 06, 2014, 16:43:38 By : Magma-Moon|
|4 / 203||March 06, 2014, 06:35:37 By : cinnamon666|
dofus battles can't link account
By : junk-stew - March 05, 2014, 20:53:07
i go to the dofus bonus gift section but when i tap on log in only a white screen with the option to log in or cancel appears but no space to fill in my log in information. i'm new to ios so im not sure if this is a frequent thing....
The : 2014-03-05 20:53:07
|0 / 40||March 05, 2014, 20:53:07 By : junk-stew|
|4 / 132||March 05, 2014, 17:52:48 By : gravedoom1|
|1 / 51||March 05, 2014, 03:19:32 By : Revil-Nunor|
|22 / 358||March 04, 2014, 18:34:07 By : [Izmar]|
|4 / 94||March 04, 2014, 06:52:58 By : Saylun9|
|4 / 98||March 04, 2014, 05:43:59 By : Synchr0n1zeD|
|6 / 158||March 03, 2014, 18:59:57 By : Revil-Nunor|
Ogrines and Ultimate Game Card
By : Arcade11 - February 28, 2014, 04:18:40
The stores around my house only carry $25 Ultimate Game Cards. Well I bought one for my subscription and I had to fight for 3-4 days and 20 emails to get my last 5 dollars. They also told me it was the last time I could do it. I'm wondering if there's anyway you could add 25$ to the amount of Ogrines you can by at one time. Edit: I can get $10 cards if I drive like an hour away but that would c...
The : 2014-02-28 04:18:40
|14 / 228||March 03, 2014, 15:08:03 By : Arcade11|
|12 / 298||March 02, 2014, 20:51:38 By : Revil-Nunor|
|1 / 58||March 02, 2014, 20:49:42 By : Revil-Nunor|
By : manhos - March 02, 2014, 15:16:06
My account secured, on one of old my gmail accounts, and i don't remember password on this gmail account, what i need to do? Then i try to change it with my secret password, i go to link www.dofus.com/en/your-account and it don't working....
The : 2014-03-02 15:16:06
|1 / 57||March 02, 2014, 20:45:31 By : Revil-Nunor|
Lagg and then problem with connecting
By : krazcaks - March 02, 2014, 13:28:15
A couple minutes ago I had lagg in game which resulted in disconnecting after that I couldn't reconnect to Dofus at all not even the forums. But my radio and other sites were just working fine.. Is this a fault on Dofus side? Or mine and if (how) can I solve this? -Bexter...
The : 2014-03-02 13:28:15
|2 / 62||March 02, 2014, 20:42:27 By : Revil-Nunor|
|8 / 163||March 02, 2014, 05:27:23 By : Revil-Nunor|
|7 / 162||March 02, 2014, 01:59:58 By : MadDr|
Problem with obtaining : Who benefits from the Mastogob
By : the-nler - March 01, 2014, 19:08:45
So yeah when I look on Wikia it says I have to go to (-69,-42) and talk with Josë Bovey however if I ...
The : 2014-03-01 19:08:45
|3 / 87||March 01, 2014, 21:46:36 By : the-nler|
|1 / 54||March 01, 2014, 21:15:36 By : Revil-Nunor|
|2 / 108||March 01, 2014, 12:33:47 By : [Izmar]|
|1 / 65||March 01, 2014, 10:48:34 By : Amanatsu|
|5 / 73||March 01, 2014, 02:54:16 By : BluSkies|
Dofus Mac problems
By : Masaiko - February 28, 2014, 19:20:18
adobe air/sound engine problems on mac I recently got a new Mac and I've literally tried to download dofus like 7 times already always with the same errors. At first I got everything to work for like a day then all of a sudden a message would pop up when I hit play saying The sound engine could not be found and asked me to reinstall, so I reinstalled dofus. Now I'm having an adobe air problem! I bring up the up launcher and clic...
The : 2014-02-28 19:20:18
|1 / 58||February 28, 2014, 19:59:32 By : Revil-Nunor|
|1 / 54||February 28, 2014, 18:47:27 By : Revil-Nunor|
|1 / 127||February 28, 2014, 17:39:01 By : [Nerodos]|
|3 / 78||February 28, 2014, 04:25:03 By : Revil-Nunor|
|1 / 75||February 27, 2014, 18:56:31 By : Revil-Nunor|
|9 / 1025||February 27, 2014, 18:52:37 By : Revil-Nunor|
|10 / 253||February 27, 2014, 13:36:45 By : fudoseone|
Still possible to load dofus without the uplauncher?
By : piggypiee - February 20, 2014, 19:07:21
Hai guys, Turret here Basically I got the new uplauncher yesterday or so and I usually tend to ha ...
The : 2014-02-20 19:07:21
|11 / 325||February 27, 2014, 10:48:14 By : [Izmar]|