All paddocks are now closed while we fix a newly arisen issue.
Said issue will be fixed during the weekly maintenance tomorrow, on Tuesday (February the 21st).
A bonus (as of yet undecided) will be given as compensations to the breeders among you.
Additionally, character transfers will not take place tomorrow, but next week, during the weekly maintenance.
We apologize for the inconvenience, and thank you for your patience and understanding.
Problems and solutions Options
|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|8149 / 123416||February 11, 2017, 00:03:06 By : Glusur|
Ankama Support: Using the site for the first time
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial! The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
|15 / 2755||October 07, 2016, 22:01:26 By : Liquid-Flame|
Having problems with the Authenticator? Tell us here!
By : castielangell - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
|92 / 13049||January 07, 2016, 18:01:31 By : jjrjr2010|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: October 2, 2015. ---- Hello, this thread's purpose is to create a refer...
The : 2012-12-21 20:55:30
|15 / 7150||October 02, 2015, 17:28:50 By : [Nerodos]|
The Mod Team / Mod FAQ
By : [Themis] - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|4 / 14004||March 11, 2015, 17:43:52 By : [Izmar]|
|4 / 3788||August 13, 2014, 12:46:57 By : [Izmar]|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 1645||December 17, 2013, 23:01:17 By : [Nerodos]|
General Information: Alliance names
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
|0 / 1350||August 27, 2013, 15:40:54 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 10855||March 01, 2013, 18:25:25 By : Izmar|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 3977||July 24, 2012, 10:20:24 By : [MOD]Siransi|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 3491||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : [Izmar] - May 05, 2010, 18:06:39
▌Generating a bug report There is a tool in the client that allows you to generate a detailed bug report from inside the game client. You can use this tool in the Live and Beta versions of the client. In your client folder, create a new, empty folder named debug. This folder should be in the same directory as the DOFUS.exe or your config.xml file. After you have done this, you can press ...
The : 2010-05-05 18:06:39
|0 / 7453||May 05, 2010, 18:06:39 By : paralisz|
2.40 Known Bugs
By : [Izmar] - February 14, 2017, 12:55:00
Hi everyone! During our final check of the 2.40 update, we noticed a couple of bugs relating to some sprite errors on the Ouginak class and a few missing sound effects. We have already scheduled a fix for these problems on February 21 (the next scheduled weekly maintenance). Please do let us know if you find other bugs and we'll let the team know ASAP! Edit: We have temporarily disabled a...
The : 2017-02-14 12:55:00
|57 / 991||Yesterday - 20:21:25 By : Schmendrick|
|1 / 31||Yesterday - 18:02:47 By : StonerElfMarley|
|2 / 195||February 19, 2017, 22:56:01 By : Nostalgia|
Sufokia deep areas
By : DrunkenMasterEreziah - February 18, 2017, 12:42:57
Pre-patch was possible to exchange sufokia exploration items between character so with 2 type of the same item you could go everywhere with a team. Now if you end a fight in a zone when an exploration item is needed and you don't have it you get teleported back to the zaap automatically, I just wanted to know if this was intended or it's just a bug or something not intended? Because this make thos...
The : 2017-02-18 12:42:57
|3 / 62||February 19, 2017, 03:32:11 By : DrunkenMasterEreziah|
|0 / 52||February 18, 2017, 20:32:49 By : Rezilia|
Dofus Logic/ Weapon two handed vs 1 handed
By : [Nerodos] - January 14, 2017, 12:43:14
So for those of you who don't know a Rapier is ~ a thin, light, sharp-pointed sword used for thrusting. Obviously this is a one handed weapon, if not by choice of it being light but also by the style of fighting would be hard to hold onto with both hands. In fact this weapon was used in accompaniment of a small dagger or Buckler during fencing. Edit: I forgot to mention This is about the ...
The : 2017-01-14 12:43:14
|4 / 153||February 18, 2017, 20:03:24 By : LeGeLofLeGeL|
|2 / 78||February 16, 2017, 21:49:40 By : EvilMonkey-|
|2 / 116||February 14, 2017, 07:09:52 By : capslok|
|1 / 106||February 13, 2017, 15:06:06 By : [Nerodos]|
|1 / 127||February 11, 2017, 20:13:41 By : capslok|
|2 / 78||February 10, 2017, 19:01:48 By : Brzi01|
|2 / 105||February 09, 2017, 21:42:50 By : StraikuEU|
Is subscription discount really gone?
By : Ymt - February 08, 2017, 00:46:30
Hey In the past I remember there was 1 year subscription for 37 500 orgines (if you were already subbed) and now I can only see it for 42 000 ogrines. I'm subscribed and my subscription on this account is going to expire today. I've accumulated ~37 500 ogrines to extend my subscription - I was thinking this 37 500 promotion will still be there... Will it stay like that or there is just somethi...
The : 2017-02-08 00:46:30
|11 / 231||February 09, 2017, 16:01:26 By : Fauke4|
|0 / 58||February 09, 2017, 10:00:44 By : 4GoT10|
Can I send account linked items to characters on another server?
By : BakkeBikke - February 08, 2017, 12:13:43
Hey, I'm coming back after years and I wanted to get familiar with the game from a fresh start so ...
The : 2017-02-08 12:13:43
|2 / 75||February 08, 2017, 20:04:59 By : [Nerodos]|
|2 / 387||February 08, 2017, 16:56:49 By : HaMMYHaMMMS|
|7 / 157||February 07, 2017, 10:48:14 By : lennystar|
|1 / 81||February 06, 2017, 23:28:57 By : Phaxlaris|
|7 / 1801||February 04, 2017, 23:57:09 By : kingemo|
|7 / 232||February 03, 2017, 22:46:13 By : gravedoom|
|1 / 107||February 01, 2017, 10:54:49 By : gravedoom|
|6 / 1186||February 01, 2017, 05:48:58 By : PANZIACCORD|
|2 / 66||January 31, 2017, 23:04:46 By : Atemik23|
|3 / 107||January 30, 2017, 22:04:22 By : Schmendrick|
Kolossokens stuck on character and I can't do anything with them
By : Ymt - January 22, 2017, 03:52:28
I've got 40k kolossokens on one character and due to some update I can't exchange them for anything. ...
The : 2017-01-22 03:52:28
|5 / 176||January 29, 2017, 20:22:46 By : Ymt|
By : Kadith - January 29, 2017, 06:49:33
Cannot run the game. I first got an Adobe Air error saying This application is using and invalid application descriptor. Try reinstalling or contact the developer.. So obviously I go to reinstall. It errors on reinstalling and can't even find a descriptor now. Edit: After I posted this I ran the Adobe Air installer and now its working again......
The : 2017-01-29 06:49:33
|0 / 75||January 29, 2017, 06:49:33 By : Kadith|
moved : Payment method missing
By : Kustils - January 27, 2017, 23:39:59
Payment method missing Malta Hi , So i went to the start today bought myself 25£ paysafecard deciding to treat myself to some ogrines as per usaul at the end of the month , However as i log in my account and get everything ready it seems my country no longer has this payment method from one day to another? (Malta) , I am finding this considerably stressful considering it is the only payment method available to me. Please enli...
The : 2017-01-27 23:39:59
|-- / --|
An Eternal Harvest OUTDATED
By : Poseidonstrident - January 25, 2017, 02:16:15
Not giving proper amount of each type of soul due to level changes In the quest Eternal harvest, it asks you to bring in 20 or so souls at a time, and give you the souls according to the levels of the mobs. I am on stage three right now, and it seems I do not have the proper level of soul stone needed to continue! For example, it is asking me to collect blop souls. They used to be under level 40, but now they are above 50! I can not bring all of the blops in as w...
The : 2017-01-25 02:16:15
|12 / 412||January 27, 2017, 16:03:15 By : [Nerodos]|
Why can't I make another character on Rosal and in another server???
By : robewahahahaha - January 25, 2017, 16:32:24
My account only has 4 characters in it.. idk why I cant create a new in the same server or other ser ...
The : 2017-01-25 16:32:24
|1 / 77||January 25, 2017, 16:44:23 By : [Nerodos]|
Options in the options menu not sticking and Lottery Machine bug
By : DragonmasterLance - January 23, 2017, 04:22:02
Whenever I try to turn on the Let me know when one of my friends logs in option in the options men ...
The : 2017-01-23 04:22:02
|3 / 89||January 25, 2017, 01:46:03 By : DragonmasterLance|
|13 / 300||January 24, 2017, 22:47:46 By : lennystar|
|4 / 205||January 24, 2017, 00:00:03 By : SirenSongstress|
|3 / 150||January 23, 2017, 23:56:33 By : ms-cutiepie|
dokoko over poisons but not over glyph dmg?
By : lolllari - January 23, 2017, 15:27:22
if you get poisoned, and have for example 50hp, but next turn is dokoko round, you get get healed before the poison actually hits you. but its not like this with a glyph, the glyph hits before dokoko heals. fiks ploks...
The : 2017-01-23 15:27:22
|0 / 83||January 23, 2017, 15:27:22 By : lolllari|
|11 / 304||January 23, 2017, 11:44:11 By : [Nerodos]|
|1 / 68||January 21, 2017, 19:40:53 By : StonerElfMarley|
|1 / 53||January 21, 2017, 11:39:56 By : gravedoom|
Serious problems with the game.. We need attention
By : chakorg - January 14, 2017, 21:12:45
I won't write a novel here or so instead i will be direct. There are SO MANY BUGS IN THIS GAME.. ins ...
The : 2017-01-14 21:12:45
|4 / 188||January 20, 2017, 20:36:37 By : chakorg|