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Important threads
Thread opened Thread closed Pinned
Having problems with the Authenticator? Tell us here! AnkaTracker  DEVTRACKER 
By : [Izmar] - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
35 / 2507 April 12, 2015, 20:45:57 By : Revil-Nunor
Thread opened Thread closed Pinned
New: Contact a Mod AnkaTracker  * 1 2 3  160
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
7996 / 84970 April 02, 2015, 02:22:37 By : Ymt
Thread opened Thread closed Pinned
The Mod Team / Mod FAQ AnkaTracker 
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
4 / 10061 March 11, 2015, 17:43:52 By : [Izmar]
Thread opened Thread closed Pinned
[IMPORTANT] Non-exhaustive list of known ingame bugs. ANSWER_TRAK  AnkaTracker  DEVTRACKER 
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: March 3, 2015. ---- Hello, this thread's purpose is to create a referen...
The : 2012-12-21 20:55:30
13 / 5309 March 03, 2015, 22:34:43 By : [Nerodos]
Thread opened Thread closed Pinned
Important Notice for Mac OS 10.9.5+ Users AnkaTracker 
By : [Izmar] - October 02, 2014, 10:56:09
Apple has released a patch for OS X 10.9 that changes how applications are handled. This change disr…...
The : 2014-10-02 10:56:09
0 / 610 October 02, 2014, 10:56:09 By : [Izmar]
Thread opened Thread closed Pinned
How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 2567 August 13, 2014, 12:46:57 By : [Izmar]
Thread opened Thread closed Pinned
Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
14 / 1350 July 10, 2014, 00:42:12 By : DragonPixie
Thread opened Thread closed Pinned
Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 835 December 17, 2013, 23:01:17 By : [Nerodos]
Thread opened Thread closed Pinned
General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 721 August 27, 2013, 15:40:54 By : [Izmar]
Thread opened Thread closed Pinned
[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 9353 March 01, 2013, 18:25:25 By : Izmar
Thread opened Thread closed Pinned
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
1 / 5498 November 07, 2012, 23:10:07 By : [Izmar]
Thread opened Thread closed Pinned
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 3253 July 24, 2012, 10:20:24 By : [MOD]Siransi
Thread opened Thread closed Pinned
Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 2868 September 25, 2011, 21:05:24 By : [Themis]
Thread opened Thread closed Pinned
[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
0 / 6191 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
How to redeem the 1 month subscription from the collectors bo AnkaTracker 
By : Kahvinkeitin - Today - 13:47:53
Hello i finally opened my extra collectors box after getting it about 4 years ago, now the problem i…...
The : 2015-04-18 13:47:53
1 / 36 Today - 14:13:40 By : [Nerodos]
Thread opened Thread closed  
Transfer to Rushu
By : Moroccan-Clan - April 13, 2015, 04:41:34
Hello, I am writting to inform you that I used to play in European servers (Jiva/Silvosse) but I …...
The : 2015-04-13 04:41:34
5 / 166 Yesterday - 21:32:21 By : chaoman
Thread opened Thread closed  
Can't complete step 4 in the quest "The Difficulty of Being a Jeweller ANSWER_TRAK 
By : Oneironautte - April 16, 2015, 15:19:33
Quest ""The Difficulty of Being a Jeweller" problem Hi guys, i have a problem. I was doing the The Difficulty of Being a Jeweller quest and I'm now at step 4. Step 4 says this: Defeat 1 Puny Treechnid in a single fight I've already killed 3 Treechnids, 1 in a single fight and 2 in a single fight. And I've also killed 1 Trunknid for sure. And this page: Click here also says that I need to kill 1 Treechnid in a single combat. Bu...
The : 2015-04-16 15:19:33
3 / 81 Yesterday - 20:55:44 By : Oneironautte
Thread opened Thread closed  
Unlinking a Dofus without Subscription ~
By : MrShiny - April 16, 2015, 23:41:03
Hey guys, I have a Cawwot Dofus on one of my accounts (unsubscribed) but I can't use the NPC to unli…...
The : 2015-04-16 23:41:03
3 / 115 Yesterday - 00:15:33 By : Revil-Nunor
Thread opened Thread closed  
Need help with quest
By : sebw5 - April 15, 2015, 22:24:40
No wabbit quest The wabbit quest where you have to kill the evil dopple isn't showing up for me. I've looked over pr…...
The : 2015-04-15 22:24:40
5 / 109 April 16, 2015, 22:18:39 By : Revil-Nunor
Thread opened Thread closed  
Server errors AnkaTracker 
By : Powerfreak3 - April 16, 2015, 16:39:04
Server errors Hello! I am currently playing on Solar. i have 3 accounts on there but i wanted to make more but…...
The : 2015-04-16 16:39:04
12 / 129 April 16, 2015, 17:59:37 By : Powerfreak3
Thread opened Thread closed  
I can't get on my mount! ANSWER_TRAK 
By : elyasnoui - April 15, 2015, 14:08:17
Hi, For some strange reason, I cannot get on my mount, I have done a ton of research of what the …...
The : 2015-04-15 14:08:17
2 / 118 April 15, 2015, 14:25:56 By : elyasnoui
Thread opened Thread closed  
Updating launcher ANSWER_TRAK  AnkaTracker 
By : tripleej - April 14, 2015, 20:27:36
For the last 20 minutes my updater has been Checking for updates Not updating.. just checking for …...
The : 2015-04-14 20:27:36
15 / 125 April 14, 2015, 21:38:41 By : [Nerodos]
Thread opened Thread closed  
Dragoturkey exp bugged?
By : XXXThe-KillerXXX - April 14, 2015, 14:46:09
So, heres my problem-When I give 90% exp to mount, all monsters give 10% of their normal exp, and 90…...
The : 2015-04-14 14:46:09
3 / 90 April 14, 2015, 20:23:44 By : Revil-Nunor
Thread opened Thread closed  
Dofus updater issue
By : ceslovas - April 14, 2015, 14:13:59
uses nvidia gpu instead of integrated Why does dofus updater after today's update started to use my nvidia gpu instead of integrated even …...
The : 2015-04-14 14:13:59
5 / 95 April 14, 2015, 19:24:49 By : ceslovas
Thread opened Thread closed  
I broke wabbit castle
By : limburger - April 11, 2015, 19:32:25
Hey guys for some time i have a problem entering the wa wabbit castle. Im at the key holder and he …...
The : 2015-04-11 19:32:25
6 / 224 April 14, 2015, 17:36:09 By : Revil-Nunor
Thread opened Thread closed  
Cross Strich
By : Most-Accurate - April 10, 2015, 00:01:18
Hitting him with a wep won't work? Hello. Today I decided to try out the newer dungeons that I have not had time to check out. I looked…...
The : 2015-04-10 00:01:18
11 / 226 April 14, 2015, 17:33:39 By : Revil-Nunor
Thread opened Thread closed  
Am I missing something or is maintenance really long today? AnkaTracker 
By : Zartoran - April 14, 2015, 12:21:39
I have been waiting at least 2 hours longer than normal ......
The : 2015-04-14 12:21:39
4 / 112 April 14, 2015, 12:31:38 By : dirtyvampyre
Thread opened Thread closed  
Watchers Dofus Questline Trouble
By : xxReaperxxxxx - February 23, 2015, 02:25:00
So I started the Watchers Dofus questline yesterday and I have just finished Sufokia's Missing Perso…...
The : 2015-02-23 02:25:00
5 / 422 April 14, 2015, 01:29:51 By : xxReaperxxxxx
Thread opened Thread closed  
Kamas Bank
By : Woxy2 - April 11, 2015, 20:38:37
Hey, I just exchanged Ogrines to kamas and I wish to transfer those to my Rosal bank however when I …...
The : 2015-04-11 20:38:37
5 / 105 April 11, 2015, 20:52:04 By : Revil-Nunor
Thread opened Thread closed  
Dragoturkeys released by PUBLIC paddock owner for no reason
By : Azulai - April 08, 2015, 07:11:42
I had 3 turkeys go running off for no reason! I check my paddocks every single day, I move turkeys in and out of paddocks every single day. I thought I might take a break for a couple of days, so I put all of my turkeys in the shed, all fifty bazillion of them. Ok, it's not near that many. I came back today, and started moving turkeys around again, and I was served with a notice stating that some of my turkeys were released. I just checked al...
The : 2015-04-08 07:11:42
5 / 239 April 11, 2015, 20:35:43 By : InuzukaKiba
Thread opened Thread closed  
Bontarian alignment NPCs wont give me the quest to become bont
By : XXXThe-KillerXXX - April 11, 2015, 10:53:45
Guys, so I have a problem. None of the npcs that allow you to become bontarian give me the quest. Ta…...
The : 2015-04-11 10:53:45
6 / 97 April 11, 2015, 20:33:27 By : InuzukaKiba
Thread opened Thread closed  
Need help with a Quest ANSWER_TRAK 
By : ChickenCatch - April 08, 2015, 15:10:35
Hello, ive started playing since last night, and im currently trying to do the '' It's In The Bag Qu…...
The : 2015-04-08 15:10:35
2 / 150 April 10, 2015, 11:49:34 By : gekkegerrie
Thread opened Thread closed  
NPC won't buy my Dofus?
By : Lost-Worldz - April 10, 2015, 00:47:46
I've sold Kaliptus Dofus to this NPC before for 50kk each, and it worked But now, after the update where you can no longer crush Dofus, the npc won't buy my Dofus It's still showing that it will buy it for 50kk, but when I try to accept, it says This item cannot be destroyed. Is this a bug? T.T...
The : 2015-04-10 00:47:46
2 / 106 April 10, 2015, 04:43:32 By : Mishna
Thread opened Thread closed  
heroic forum ANSWER_TRAK 
By : DailyBasis - April 10, 2015, 02:39:15
hi all, For some reason I can't create a topic or reply to any topics on the heroic forum. Anyon…...
The : 2015-04-10 02:39:15
1 / 89 April 10, 2015, 03:31:51 By : Revil-Nunor
Thread opened Thread closed  
loss of subscription time?
By : takeaseatbruh - April 05, 2015, 22:36:34
So I bought starter pack for my new account on the 28th i log in today and have no subscription.. anyone else encountered this problem?...
The : 2015-04-05 22:36:34
5 / 182 April 08, 2015, 17:36:07 By : Revil-Nunor
Thread opened Thread closed  
Cant get ON dofus
By : kingkoby - April 08, 2015, 01:08:36
it wont let me access I went to get on dofus then it went to update and it said cant access update server please cheeck yo…...
The : 2015-04-08 01:08:36
7 / 129 April 08, 2015, 02:32:17 By : Revil-Nunor
Thread opened Thread closed  
Why can't play in browser? AnkaTracker 
By : TonyFerek - January 07, 2015, 11:53:29
I have a problem when I open in browser page it sends me back to registation.......
The : 2015-01-07 11:53:29
49 / 1667 April 07, 2015, 17:45:45 By : Revil-Nunor
Thread opened Thread closed  
Kolossium map
By : WhatdoIputhere - April 06, 2015, 17:41:00
The starting positions of one the kolossium maps are asymmetrical, I haven't managed to get a screen…...
The : 2015-04-06 17:41:00
4 / 151 April 07, 2015, 04:34:45 By : InuzukaKiba
Thread opened Thread closed  
Is rushu offline? AnkaTracker  * 1 2 
By : canchoose - March 28, 2015, 16:40:04
Just got disconnected from rushu server,tried to get back on and it said its offline,i didnt notice it saying maintinence,now it says unknown status. Has it been hacked? Now it says connection to server refused and status unknown, i was leveling fisherman hope its not banned me thinking im a bot or something like that....
The : 2015-03-28 16:40:04
56 / 1860 April 04, 2015, 08:57:08 By : [Nerodos]
Thread opened Thread closed  
Help can`t open more than 1 client
By : ikbenmijzelf - April 04, 2015, 01:56:29
When i try to open my dofus it says the game did not shut down correctly does somebody know how to …...
The : 2015-04-04 01:56:29
2 / 118 April 04, 2015, 06:42:32 By : ikbenmijzelf
Thread opened Thread closed  
Lost Scroll Points AnkaTracker 
By : Mushroom-Alliance - April 03, 2015, 13:09:38
Hi, I recently fully scrolled my int/str fogger in vit, wis, str and int but checked back today to see that I no longer have those points, they've just gone. Does anybody know how I can get them back?...
The : 2015-04-03 13:09:38
8 / 185 April 03, 2015, 19:15:53 By : [Nerodos]
Thread opened Thread closed  
Unable to access the update server. AnkaTracker 
By : bowder223 - April 02, 2015, 22:23:07
Unable to access the update server. Please check your Internet connection. Error Code U04020024 …...
The : 2015-04-02 22:23:07
3 / 118 April 02, 2015, 22:53:19 By : [Nerodos]
Thread opened Thread closed  
Connection lost AnkaTracker 
By : bobo-me - February 19, 2015, 16:45:23
So,after i put my password in and click to logg in, it always tells me that i lost my connection,aft…...
The : 2015-02-19 16:45:23
41 / 1715 April 02, 2015, 04:15:01 By : Lost-Worldz
Thread opened Thread closed  
Unable to post In forums using internet explorer
By : fireywrath94 - April 01, 2015, 18:39:55
Hello y'all! I'm having a problem that isn't too bothersome, but I figured I'd post about it in the …...
The : 2015-04-01 18:39:55
5 / 131 April 01, 2015, 19:17:09 By : Revil-Nunor
Thread opened Thread closed  
[Bug] F2P players unable to get out of P2P areas.
By : CoolRay - March 30, 2015, 09:22:45
When an f2p player descends into a cavern that is p2p restricted, they cannot interact with the stairs or cavern to get back to f2p, causing them to have to run all the way back to the f2p location or logging out. This can be quite frustrating for newer players and really could use a fix. This bug can be noticed primarily in the Amakna cavern that connects the Gobball Breeding Station and Madr...
The : 2015-03-30 09:22:45
3 / 161 March 30, 2015, 23:24:45 By : Gunnerwolfang
Thread opened Thread closed  
impossible dopple arches
By : gaderrets - March 28, 2015, 19:57:44
dont spawn in dopple mine Well a few have made there way to the dopple mine multiple times now, and we attacked every mob in t…...
The : 2015-03-28 19:57:44
15 / 402 March 30, 2015, 19:18:04 By : kludd
Thread opened Thread closed  
Refund of Orgines
By : Rejecter - March 29, 2015, 01:52:18
Earlier this morning I purchased 11,000 orgines for $20.00. I log on later in the afternoon and saw …...
The : 2015-03-29 01:52:18
4 / 160 March 29, 2015, 12:20:37 By : Schmendrick
Thread opened Thread closed  
Mod, quick!
By : nabz4ayman - March 29, 2015, 03:10:29
I don't know if this was because of a new update or due to the server rollback, but there's loads of…...
The : 2015-03-29 03:10:29
1 / 163 March 29, 2015, 04:07:37 By : Revil-Nunor
Thread opened Thread closed  
Lost Item and Kamas After Rushu Crash
By : Yungbawse - March 29, 2015, 03:03:11
Hey, has anyone else had any problems losing anything after the server crash? I lost a high price it…...
The : 2015-03-29 03:03:11
1 / 124 March 29, 2015, 03:58:23 By : Revil-Nunor
moved  
moved : I dont understand new stats system
By : IdwellinMoria - March 28, 2015, 22:04:59
I had my stats up to 101 with scrolls.Now all my stats have been reset and base is also 0.I get this…...
The : 2015-03-28 22:04:59
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