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Rushu Rollback/Errors 31 October 2014, 00:50 By : [Izmar]

At approximately 8PM, October 30, 2014, the hardware that runs our Rushu server suffered a fatal crash. This hardware was replaced, but due to some fault in the restoration process, the rollback data was incomplete, and some players were rolled back days and weeks instead of hours.

We are expecting a rollback/reboot of Rushu (and only Rushu) to fix this problem at about 8 - 9 AM (Paris time) on October 31, 2014.

The rollback should take us back to 16:00 (Paris time) on October 30, 2014.

We recommend not doing anything that you would regret losing on Rushu until after things are sorted in the morning, and we deeply apologize to everyone for the trouble.

Title Replies / Views Last action
Important threads
Thread opened Thread closed Pinned
New: Contact a Mod AnkaTracker  * 1 2 3  159
By : [MOD]Adikia - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
7934 / 69070 Yesterday - 19:12:39 By : jon4zn
Thread opened Thread closed Pinned
Important Notice for Mac OS 10.9.5+ Users AnkaTracker 
By : [Izmar] - October 02, 2014, 10:56:09
Apple has released a patch for OS X 10.9 that changes how applications are handled. This change disr…...
The : 2014-10-02 10:56:09
0 / 182 October 02, 2014, 10:56:09 By : [Izmar]
Thread opened Thread closed Pinned
How to Install DOFUS AnkaTracker 
By : [Izmar] - August 13, 2014, 12:45:04
And how to fix common problems Installing DOFUS is a simple and easy process. In the following posts, we will guide you through the…...
The : 2014-08-13 12:45:04
4 / 2125 August 13, 2014, 12:46:57 By : [Izmar]
Thread opened Thread closed Pinned
[IMPORTANT] Non-exhaustive list of known ingame bugs. ANSWER_TRAK  AnkaTracker  DEVTRACKER 
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: July 16, 2014. ---- Hello, this thread's purpose is to create a referen...
The : 2012-12-21 20:55:30
11 / 4316 July 16, 2014, 17:32:36 By : [Nerodos]
Thread opened Thread closed Pinned
Ankama Support: Using the site for the first time NEWS 
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial!   The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
14 / 829 July 10, 2014, 00:42:12 By : DragonPixie
Thread opened Thread closed Pinned
Securing your Ankama Games account AnkaTracker 
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
0 / 589 December 17, 2013, 23:01:17 By : [Nerodos]
Thread opened Thread closed Pinned
General Information: Alliance names AnkaTracker 
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
0 / 531 August 27, 2013, 15:40:54 By : [Izmar]
Thread opened Thread closed Pinned
[Guide]Using the Ankama support website DEVTRACKER 
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
1 / 8706 March 01, 2013, 18:25:25 By : Izmar
Thread opened Thread closed Pinned
Moderator Office Hours
By : [MOD]Adikia - September 09, 2011, 16:27:30
#dofus The following is a list of IRC office hours for any of the moderators that are available to be in the #dofus room. [MOD]Karevo - Thurs 9pm-10pm DUT / Mon - 9pm to 10pm DUT [MOD]Kormeid - Mon to Thurs 3am to 6am DUT The details for joining IRC: Server: moonlight.se.eu.synirc.net Port: 6667 Room: #dofus (remember to type /join #dofus) You can also use this handy dandy direct lin...
The : 2011-09-09 16:27:30
1 / 5120 November 07, 2012, 23:10:07 By : [Izmar]
Thread opened Thread closed Pinned
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
0 / 3046 July 24, 2012, 10:20:24 By : [MOD]Siransi
Thread opened Thread closed Pinned
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
3 / 8597 April 14, 2012, 03:26:30 By : [MOD]Adikia
Thread opened Thread closed Pinned
Ingame Links?
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
0 / 2681 September 25, 2011, 21:05:24 By : [Themis]
Thread opened Thread closed Pinned
[Tutorial] How to log bugs in DOFUS 2.0 DEVTRACKER 
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
0 / 5869 May 05, 2010, 18:06:39 By : paralisz
Forum threads
Thread opened Thread closed  
Transaction Refused and Account Suspended
By : OhGurl - Yesterday - 01:26:54
Okay, so I've been using the same credit card with Ankama for about 18 months now, at least. I have…...
The : 2014-10-31 01:26:54
4 / 96 Yesterday - 17:33:13 By : OhGurl
Thread opened Thread closed  
Your connection to server has been refused !!!
By : notthisone - Yesterday - 13:00:16
So as the title says im getting this error: Click here and…...
The : 2014-10-31 13:00:16
2 / 88 Yesterday - 14:02:51 By : [MOD]Raiu
Thread opened Thread closed  
Kamas exchange prob bank 0 kamas
By : gangmem - October 30, 2014, 21:35:59
Hey, I want to buy ogrines true Kamas exChange but i see that my bank it say 0 kamas, when i check my bank it self the normal value is still there. I try with firefox browser and chromes browser and they say also that i have 0 kamas. I turn of dofus and clean up and restart fresh and still it say 0 kamas. What do you all think, do i need make ticket for it?...
The : 2014-10-30 21:35:59
2 / 65 October 30, 2014, 21:58:13 By : gangmem
Thread opened Thread closed  
Barbaric challenge whalemobs
By : ThaSilentG - October 27, 2014, 13:16:51
picture inside So I was trying to do the challenges and i noticed the barbaric challenge is not really possible her…...
The : 2014-10-27 13:16:51
4 / 149 October 30, 2014, 19:38:36 By : Mishna
Thread opened Thread closed  
what does it mean when no reply for ticket but "LAST ACTIVITY" updated AnkaTracker 
By : f00rumer - October 30, 2014, 11:08:42
my account has been banned for one and half month already. i have been told to upload more inform…...
The : 2014-10-30 11:08:42
2 / 73 October 30, 2014, 17:00:34 By : f00rumer
Thread opened Thread closed  
[ACCOUNT] Forgot Account Name| But...
By : Joshuab07 - October 27, 2014, 16:21:55
Hello guys, i would first of all thank you for reading this and hopefully trying to help me, I ha…...
The : 2014-10-27 16:21:55
2 / 112 October 28, 2014, 21:35:24 By : monsterblood3
Thread opened Thread closed  
PayPal Ogrine Purchase
By : xzaosllama3 - October 28, 2014, 19:56:00
Trying to buy ogrines via PayPal, when I click the payment button, it redirects me to PayPal... and …...
The : 2014-10-28 19:56:00
4 / 78 October 28, 2014, 21:16:57 By : monsterblood3
Thread opened Thread closed  
Old account, lost at what to do
By : Plonch - October 28, 2014, 03:51:55
Hi, was wondering if anyone could give me some input or direction. I did the form for the forgotten …...
The : 2014-10-28 03:51:55
5 / 139 October 28, 2014, 18:09:07 By : Revil-Nunor
Thread opened Thread closed  
play in browser not working
By : Lordarrows2012 - October 27, 2014, 19:05:35
Hi people :) is anyone else having any issues with the play in browser version of dofus? it keeps.sa…...
The : 2014-10-27 19:05:35
6 / 103 October 27, 2014, 19:38:21 By : Revil-Nunor
Thread opened Thread closed  
it's terrible
By : 09reerg - October 26, 2014, 15:49:11
fix the global error of the game with symmetry fix the global error of the game with symmetry. it's terrible http://i.imgur.com/BHV2MdC.jpg…...
The : 2014-10-26 15:49:11
3 / 166 October 27, 2014, 09:56:10 By : Schmendrick
Thread opened Thread closed  
fix the mount/demount lag
By : EpicKillah - October 20, 2014, 23:04:47
Seriously, because of a few kids who kept abusing this i couldnt join kolo & i lost my whole essay (…...
The : 2014-10-20 23:04:47
6 / 212 October 26, 2014, 02:33:02 By : Sywe
Thread opened Thread closed  
I would like to create a new acount in english servers but...
By : T3trix - October 23, 2014, 22:08:26
Hi, as you can see in the title I have a big problem to register :/ I want to creat a new caracter in some of your servers to train my english (actualy I speak arabic and french, I'm from the french servers), but as you can see... That make me mad x(( I don't understand where did I make the mistake... Is somebody here have some solutions to suggest ? :x...
The : 2014-10-23 22:08:26
2 / 136 October 23, 2014, 22:40:43 By : T3trix
Thread opened Thread closed  
Quest Devotion to Osamodas doesn't work.
By : Zhyxio - October 23, 2014, 18:52:12
So today I reached the quest Devotion to Osamodas. It says I need to use the class statue to telepor…...
The : 2014-10-23 18:52:12
3 / 115 October 23, 2014, 20:12:13 By : Zhyxio
Thread opened Thread closed  
In game Ogrine market disfunctional
By : fichterslayer - October 17, 2014, 10:12:37
Hey, for the last few days it is impossible for me to buy Ogrines in game. Everytime I open up the e…...
The : 2014-10-17 10:12:37
11 / 338 October 22, 2014, 20:19:47 By : Revil-Nunor
Thread opened Thread closed  
Welcome to the fifth grade problem
By : DiscipleOfXelor - October 21, 2014, 21:44:42
I can't seem to finish the quest welcome to the fifth grade, I started it a long time ago by now so …...
The : 2014-10-21 21:44:42
8 / 227 October 22, 2014, 20:16:39 By : Unspokenreaper
moved  
moved : There's nobody in my server?
By : Ringding - October 22, 2014, 09:54:49
(Sorry if I'm in the wrong thread section or if there's any problems with my thread, I'm a newbie) …...
The : 2014-10-22 09:54:49
-- / --
Thread opened Thread closed  
Daily amount of char's that can be deleted AnkaTracker 
By : Trophaeum - October 21, 2014, 17:48:08
So here is the problem, I just started yesterday with Dofus and I created a couple of characters but…...
The : 2014-10-21 17:48:08
6 / 167 October 21, 2014, 18:14:06 By : Trophaeum
Thread opened Thread closed  
Cant see 2014's questions ANSWER_TRAK 
By : pofiwjeogildkjhoirmbnfohtmmfg - October 21, 2014, 15:35:16
I cant see 2014's questions. On my other account i cant see the questions from 2009-2014 (uncomplete…...
The : 2014-10-21 15:35:16
1 / 131 October 21, 2014, 15:58:20 By : enduroppal
Thread opened Thread closed  
NO 3+ Daily Quest on Same Account: Bug or New Restriction?
By : Gunnerwolfang - October 21, 2014, 04:55:54
Today, I did 3 Rapture of the Deep quest on my level 180-190+ character. They are all in 1 account. I then switch to my main character (4th character of same account)... I can't get the Rapture quest started and it is not listed as a finished quest. Was there a new restriction preventing more than 3 character on same account from starting a daily quest? Or is it a bug? If this is a new...
The : 2014-10-21 04:55:54
1 / 138 October 21, 2014, 11:43:11 By : MadSock
Thread opened Thread closed  
Lack of Mussels (Trools)
By : LuvMee - October 20, 2014, 13:22:54
So this is the last Bwork Camp quest i need. I have 1 Trool Bone and I'm still waiting for another trool to respawn in the dungeon hole but its been 13mins already so I'm guessing the respawn will take an hour? so 9 hours to get all trool bones.. or could be even longer.. as i can't find a single Trool in Eltneg wood which is so dumb.. why would u put chafers in Eltneg?? Theres a fckton of chafers...
The : 2014-10-20 13:22:54
3 / 142 October 20, 2014, 18:33:55 By : Mishna
Thread opened Thread closed  
50% stuck AnkaTracker 
By : Blayne - October 17, 2014, 19:07:58
Im on a mac (os 10.5.8) the cleint fails to load after char select it stays at 50% until connection …...
The : 2014-10-17 19:07:58
10 / 285 October 18, 2014, 03:07:17 By : Revil-Nunor
Thread opened Thread closed  
[Solution] 10.9+ problem
By : -Nightshade- - October 18, 2014, 00:48:51
Hello, I see you guys noticed a problem. Hitting the firewall is the worst idea(no offence) to solve it. Any mac user should know that you can solve this by right clicking the app and open.Then the popup saying it's not trusted will contain an open button. Do this once and your mac will know you trust the application and it will launch....
The : 2014-10-18 00:48:51
0 / 126 October 18, 2014, 00:48:51 By : -Nightshade-
Thread opened Thread closed  
transfer character AnkaTracker 
By : 15Giliano51 - October 15, 2014, 23:33:36
hey can someone help me or tell me how i can transfer my character from dark vlad to rosal, cause da…...
The : 2014-10-15 23:33:36
8 / 339 October 17, 2014, 09:48:25 By : Al-SaiBai
Thread opened Thread closed  
Protect and Scurge quest
By : zanaba - October 16, 2014, 08:21:58
So after the maintenance yesterday I did this quest and you used to get 40kk. I did it on two diffe…...
The : 2014-10-16 08:21:58
1 / 188 October 16, 2014, 09:09:37 By : Gunnerwolfang
Thread opened Thread closed  
Alerts
By : Saldaacokste - October 15, 2014, 20:05:10
broke Hello. I've noticed that alert fight starts doesn't seem to work out for me. Thanks....
The : 2014-10-15 20:05:10
3 / 167 October 15, 2014, 20:57:36 By : Revil-Nunor
Thread opened Thread closed  
Damage Preview seems to have become broken
By : Mishna - October 05, 2014, 20:45:55
I'm not sure what has happened to damage preview but it is showing some totally inaccurate numbers. …...
The : 2014-10-05 20:45:55
10 / 461 October 15, 2014, 20:11:47 By : Mishna
Thread opened Thread closed  
Client won't load/ continually resets
By : Traiyme - October 15, 2014, 09:52:24
I took a break from dofus and have now tried to come back and have a new PC. I downloaded and update…...
The : 2014-10-15 09:52:24
1 / 166 October 15, 2014, 17:36:14 By : Revil-Nunor
Thread opened Thread closed  
Help me plzz
By : jnano - October 15, 2014, 08:51:10
i got this after the updat why plz help me ...
The : 2014-10-15 08:51:10
1 / 173 October 15, 2014, 17:35:12 By : Revil-Nunor
Thread opened Thread closed  
In-game shop
By : mariachiaragoretti - October 14, 2014, 11:57:00
Since the update of today I cannot see the in-game emporium anymore. Anybody else with the same p…...
The : 2014-10-14 11:57:00
3 / 183 October 15, 2014, 02:18:54 By : mariachiaragoretti
Thread opened Thread closed  
play in browser not working
By : Lordarrows2012 - October 14, 2014, 18:42:02
hi is anyone having any issues with playing on browser? it loads to 67% then doesn't get any further…...
The : 2014-10-14 18:42:02
6 / 218 October 14, 2014, 19:02:40 By : Revil-Nunor
Thread opened Thread closed  
Image bug
By : vyyy333 - October 13, 2014, 13:41:09
Sometimes I have images changed by bugs, as shown below. http://s019.radikal.ru/i634/1410/dd…...
The : 2014-10-13 13:41:09
2 / 189 October 14, 2014, 18:08:32 By : Al-SaiBai
Thread opened Thread closed  
need help plz!
By : hadary - October 14, 2014, 16:10:46
first of all sorry about my bad eniglish. i have a problem, im stuck at this zatoishwan server and t…...
The : 2014-10-14 16:10:46
1 / 156 October 14, 2014, 17:36:41 By : Schmendrick
Thread opened Thread closed  
How to walk with multiple accounts
By : ProbablyVirgin - October 14, 2014, 09:21:32
Hi, So I am Serilum, and I'd like to know how to walk on multiple accounts because I just started a …...
The : 2014-10-14 09:21:32
1 / 192 October 14, 2014, 09:42:31 By : Rancidrode
Thread opened Thread closed  
DofusMod.exe load problem
By : Tuckers - May 12, 2012, 18:58:13
Hello, Recently I've got a problem on my best laptop out here. I almost tried everything to get i…...
The : 2012-05-12 18:58:13
8 / 1079 October 13, 2014, 17:46:23 By : Revil-Nunor
Thread opened Thread closed  
Bunch of Keys listing Dimension Dungeons
By : enduroppal - October 12, 2014, 22:54:00
Ahoy, a guildmember made me aware of an odd thing with the Bunch of Keys: It's listing the dungeons …...
The : 2014-10-12 22:54:00
1 / 172 October 12, 2014, 23:10:32 By : Revil-Nunor
Thread opened Thread closed  
For
By : icespells - October 12, 2014, 10:28:04
Question How did this one showed on my char but not shown on my other accounts ? Ranking Position [url=h…...
The : 2014-10-12 10:28:04
1 / 166 October 12, 2014, 11:32:33 By : nabz4ayman
Thread opened Thread closed  
Dofus running poorly
By : Leofuuds - October 05, 2014, 05:53:24
Hey guys, i've been having this problems for a long time already, and i don't know what to do anymor…...
The : 2014-10-05 05:53:24
17 / 548 October 12, 2014, 10:57:18 By : Al-SaiBai
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