Click on this link for more information on cookies, and to customise your cookie preferences. X
And You Could Win an Exotic Shield!
At the tippy-top of Moon’s Tree, you could win a brand new shield! Defeat Moon the monkey in his new dungeon before 11:59 PM (Paris time) on Sunday, September 6, 2015. Then, after 10 AM (Paris time) on Monday, Sept. 7, you’ll receive the Exotic Shield on your account!*
*Limit one shield per character to complete the dungeon
Problems and solutions Options
|Title||Replies / Views||Last action|
New: Contact a Mod
By : [MOD]Raiu - September 09, 2011, 16:43:26
More ways to find in-game help! IMPORTANT: Moderators are volunteers - they are not Ankama employees - for all issues regarding your account, send a ticket to Support. This thread will NOT be used for people to flame each other. If you have something constructive and helpful to an inquiry or problem, by all means try and help your fellow gamers out. However, do not mislead anyone and do not belittle anyone. Those posts will...
The : 2011-09-09 16:43:26
|8024 / 94874||Yesterday - 07:14:37 By : SilverAmphithere|
Having problems with the Authenticator? Tell us here!
By : castielangell - January 12, 2015, 18:17:36
We're very excited to share the new Authenticator app with all our smartphone and tablet users... but we know that sometimes, things don't got exactly as planned. If you're having problems using the Authenticator that aren't covered in the support FAQ, please let us know about them in this topic and we'll try to help you out as quickly as possible. And remember, if you have a problem related to...
The : 2015-01-12 18:17:36
|67 / 6373||August 18, 2015, 17:01:31 By : Revil-Nunor|
[IMPORTANT] Non-exhaustive list of known ingame bugs.
By : Muniamx - December 21, 2012, 20:55:30
Translation of the French side list. This is a translation of the bug list found at Click here . That page may be more up to date than this one. In case of conflict, the original has precedence. Enjoy! (Please keep in note, [Briss] is the one in charge of that list. Sending me reports or reporting them in this thread will yield nothing...) Last updated: May 18, 2015. ---- Hello, this thread's purpose is to create a referenc...
The : 2012-12-21 20:55:30
|14 / 5850||May 18, 2015, 18:48:42 By : [Nerodos]|
The Mod Team / Mod FAQ
By : [MOD]Themis - March 16, 2011, 18:24:50
Hello dear players, I'd like to introduce you to the current Mod team: Active mods You can send screenshots of bad behaviour, bot reports and the likes to these mods via Ankabox. You can compose a new message to any moderator in the following list by clicking on their name. Before contacting a moderator, you should read the Moderator FAQ, to find out what a moderator can and cannot do. ...
The : 2011-03-16 18:24:50
|4 / 11250||March 11, 2015, 17:43:52 By : [Izmar]|
|0 / 885||October 02, 2014, 10:56:09 By : [Izmar]|
|4 / 2878||August 13, 2014, 12:46:57 By : [Izmar]|
Ankama Support: Using the site for the first time
By : [Izmar] - March 28, 2014, 12:00:00
A new website means learning new habits and adapting to change. The Support team would like to help you out, save some of your time, and simplify your life with a video tutorial! The new site offers several advantages: it is better organized, more practical, and offers more in-depth information. Many of you have expressed your appreciation for this change, but there are also some lingering ...
The : 2014-03-28 12:00:00
|14 / 1724||July 10, 2014, 00:42:12 By : DragonPixie|
Securing your Ankama Games account
By : [Nerodos] - December 17, 2013, 23:01:17
Securing an Ankama Games accountAnkama Games wants to remind you of some rules and principles to apply in order to guarantee the safety of your Ankama Games account. Not respecting this guidelines will expose you to sanctions on your Ankama Games account(s), if you ever feel the need to file a complaint for an account or items theft. Ankama Shield What is Ankama Shield? Ankama Shield ...
The : 2013-12-17 23:01:17
|0 / 1061||December 17, 2013, 23:01:17 By : [Nerodos]|
General Information: Alliance names
By : [Izmar] - August 27, 2013, 15:40:54
SERVICE ANNOUNCEMENT The support team will now be renaming alliances with names or tags that do not comply with the Terms and Conditions of DOFUS. If you have an alliance with a name or tag that does not follow the rules below, it will be renamed: [*]Names must correspond to a pronounceable word (e.g. the word ssdfzxjf does not respect this rule);[*]Does not refer to a political orient...
The : 2013-08-27 15:40:54
|0 / 897||August 27, 2013, 15:40:54 By : [Izmar]|
[Guide]Using the Ankama support website
By : InuzukaKiba - September 07, 2009, 06:24:48
If you haven't dealt with Ankama Support before, read the first paragraphs before going to the easy-to-access links. The stuff right after the table of contents, and the part with the big quote box after the Ankama Shield stuff. If you're here for an Ankama Shield issue, I made it the first section. Once again, if you're unfamiliar with Ankama Support, read the first stuff. You should also read ...
The : 2009-09-07 06:24:48
|1 / 9833||March 01, 2013, 18:25:25 By : Izmar|
Important information for Aermyne players
By : [MOD]Siransi - July 24, 2012, 10:20:24
Hello Aermyne players! This forum is intended for players from the servers Rushu, Rosal, Solar, Shika and Zatoishwan. If you play on Aermyne and speak English, you are welcome to take part in general discussions and ask questions to other players. But please be aware that you are not officially part of our English-speaking community. Aermyne belongs to the German, Dutch, Portuguese and Italian ...
The : 2012-07-24 10:20:24
|0 / 3449||July 24, 2012, 10:20:24 By : [MOD]Siransi|
By : [Themis] - September 25, 2011, 21:05:24
Well hello there! If you were ingame an received a message from a Moderator that had a Clickable Link then this ( mostly ) is where you will end up. Below are a list of topics / pages that will relate to your issue... Common Scams, How to recognise them and keep yourself safe I've been sanctioned whats this, where are those rules!? I've been told my account name/player name is BAD...
The : 2011-09-25 21:05:24
|0 / 3060||September 25, 2011, 21:05:24 By : [Themis]|
[Tutorial] How to log bugs in DOFUS 2.0
By : Izmar - May 05, 2010, 18:06:39
▌How can I log a DOFUS bug? To enable the logging system, you must go into the Support tab, situated in the game options menu. Please note: activation and deactivation of the system is not effective until you completely restart the client. You must then download the utility tool to recover the game session logs which are stored on your computer. This application is available for downloa...
The : 2010-05-05 18:06:39
|0 / 6496||May 05, 2010, 18:06:39 By : paralisz|
|7 / 25||Today - 20:59:50 By : [Nerodos]|
|1 / 20||Today - 19:02:13 By : [Nerodos]|
Heavy lag on 2.29
By : [Nerodos] - June 26, 2015, 17:24:37
I pretty much understand that the problem I got is weird and uncommon, but it is annoying to no end. Any useful piece of information or advice will be much appreciated, considering I'm an advanced PC user ans I've already done all obvious moves. Symptoms: On focus in/out of the game window the game hangs for what seems like 30-60s and then restores its normal functioning. With that thing I c...
The : 2015-06-26 17:24:37
|4 / 443||Today - 01:17:20 By : ratsadi|
Can't craft Ayuto's Potion - Turquoise Dofus Questline
By : xxReaperxxxxx - Today - 01:14:12
So as the title suggests, the recipe given to us by Mama Ayuto for Ayuto's Potion does not work. I h ...
The : 2015-09-03 01:14:12
|0 / 56||Today - 01:14:12 By : xxReaperxxxxx|
|2 / 40||Yesterday - 21:49:05 By : ghfgbgdxc|
|2 / 44||Yesterday - 17:19:27 By : evildimon|
|7 / 115||Yesterday - 16:49:43 By : Amanatsu|
|7 / 111||September 01, 2015, 23:20:56 By : superbroer|
|1 / 59||September 01, 2015, 21:21:43 By : Revil-Nunor|
|4 / 129||September 01, 2015, 20:16:28 By : IdwellinMoria|
|1 / 56||September 01, 2015, 18:55:33 By : [Nerodos]|
|2 / 87||September 01, 2015, 17:40:38 By : Schmendrick|
Logging in and this pops up for the first time ever.
By : PaPaCiToLoKo - September 01, 2015, 05:56:00
TypeError: Error #2007: Parameter value must be non-null. at flash.utils::ByteArray/writeUTF() ...
The : 2015-09-01 05:56:00
|1 / 90||September 01, 2015, 16:55:33 By : Revil-Nunor|
|3 / 144||September 01, 2015, 14:50:27 By : Schmendrick|
|4 / 303||September 01, 2015, 13:03:21 By : gaderrets|
|4 / 84||September 01, 2015, 00:12:49 By : trololo2222|
Cant connect to french server with english game ?!
By : AzuraDattoumarou - August 31, 2015, 04:58:49
i hey there people, i recently started playing and i wanted to play with my sister, but when i try to ...
The : 2015-08-31 04:58:49
|3 / 105||August 31, 2015, 23:54:36 By : [Nerodos]|
|-- / --|
moved : Lair of the Giant Kralove
By : prolicious - August 29, 2015, 00:05:25
06/09, 19.00 BE THERE!!!! He Hallo, Ik maak dit topic omdat het mij wel weer is tijd lijkt om een bezoekje te doen aan onze grote vriend Kralove. Even die reus een kopje kleiner maken! hehe Dit topic is ervoor om te zorgen dat we niet op plaats delict chaotisch en onvoorbereid allerlei mensen hoeven te werven. Ik wil structuur, die poort moet namelijk open. Het zit zo dat als wij voorbereid die gate gaan openen, er bi...
The : 2015-08-29 00:05:25
|-- / --|
|4 / 156||August 28, 2015, 23:21:17 By : willy-llywi|
By : lamasterthomas - August 27, 2015, 00:31:53
When zooming in (Scrolling) when you get a resours protector Click here Click here This zaap [0,-56] you can walk to XD Click here And last one , The penis emote bugg xd ill explain how Step 1: put on a ''Aura and go to setting ''performance'' and All Aura on Step 2: Let you character switch its position its looking to :p don't walk (using potion / clicking tree etc etc etc....) Cl...
The : 2015-08-27 00:31:53
|3 / 152||August 27, 2015, 16:59:43 By : Revil-Nunor|
By : xelors-rule-time - August 26, 2015, 14:22:37
Hi all ^^ So I don't normally use Srams, but I'm using one for Count duo. I'm on about my 50th attempt and this seems to be a reoccurring issue which is annoying the absolute hell out of me: the monsters find me 99% of the time when I use 'invisibility of others' and then fear the other character into unknown positions (even tried to shake it up by sometimes using fear 2 or 3 times). Is anyone...
The : 2015-08-26 14:22:37
|7 / 187||August 27, 2015, 08:40:07 By : xelors-rule-time|
Flash for the browser connection.
By : jubjubkiller - August 26, 2015, 04:08:41
What are the requirments? This isn't a complaint thread, please here me out. So for the past couple of hours I have been on my 2in1 tablet with the 5.0 Android operating system trying to play our beloved Dofus. My intial attempt to download dofus was rejected, the download requires a computer. I didn't think that it was going to download anyway still worth a shot. After the failed download attempt I spent the next 45 minu...
The : 2015-08-26 04:08:41
|5 / 190||August 26, 2015, 22:52:37 By : willy-llywi|
|12 / 322||August 24, 2015, 18:00:55 By : [MOD]Fiora|
|2 / 165||August 23, 2015, 11:36:25 By : superbroer|
client window dimensions
By : Mikefowlers - August 23, 2015, 08:12:11
ignorance is not bliss mr client Introduction Without changing anything, the default size and position of dofus client windows totally stinks on my little macbook air. I use up to 8 clients at a time, each on its own space. To target anything on a map it is extremely helpful to have all those clients in exactly the same position and of the same size. My humble understanding is that dofus (on macs) is supposed to consult the c...
The : 2015-08-23 08:12:11
|0 / 128||August 23, 2015, 08:12:11 By : Mikefowlers|
|1 / 132||August 23, 2015, 04:08:26 By : Revil-Nunor|
|2 / 145||August 21, 2015, 22:16:51 By : Shads-Healer|
|3 / 366||August 21, 2015, 18:45:04 By : [Nerodos]|
By : suriiboy - August 08, 2015, 00:49:55
Trreechnidian Hello, I have a problem with the [Treechnidians] achievement. Especially with the Dark Treechnid. The same monster is also in the achievement [Dark Treechnidians]. I cannot complete Treechnidians. What can I do? :huh:...
The : 2015-08-08 00:49:55
|6 / 318||August 21, 2015, 05:38:43 By : [MOD]Raiu|
Dofus installer stops loading after a certain percentage
By : Sabichi - August 20, 2015, 18:11:59
I've been trying for the past two days to download Dofus. During the installation, it would stop eve ...
The : 2015-08-20 18:11:59
|15 / 248||August 20, 2015, 22:41:07 By : [Nerodos]|
|-- / --|
|6 / 570||August 19, 2015, 17:29:51 By : Revil-Nunor|
|1 / 136||August 18, 2015, 10:12:14 By : Amanatsu|
|1 / 186||August 15, 2015, 22:15:28 By : Revil-Nunor|
|2 / 193||August 14, 2015, 21:07:41 By : senpainomikata|
|8 / 268||August 14, 2015, 17:08:07 By : Revil-Nunor|