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Announcement
Thread opened Thread closed Pinned
Delayed Support response time
By : [Nerodos] - April 20, 2017, 17:40:58
Hi, Due to an increase in tickets submitted to Support these past few days, Support is taking longer to than usual to answer your tickets. Until the situation is resolved and Support's workload subsides to its usual levels, we apologize for the inconvenience and thank you for your patience. Regards, Nerodos....
The : 2017-04-20 17:40:58
-- / -- April 20, 2017, 17:40:58 By : [Nerodos]
Important threads
Thread opened Thread closed Pinned
Maintenance schedule and clarifications DEVTRACKER  AnkaTracker 
By : Kaoly - February 27, 2008, 15:53:14
In order to offer you security and a better gaming quality, we do regular maintenances on our servers. These maintenances will make the game servers unavailable for short instances. Here is a presentation of the different types: The Weekly Maintenance We currently close the game servers once a week on Tuesdays in order to carry out maintenance. These maintenances are usually done betwee...
The : 2008-02-27 15:53:14
3 / 66986 June 15, 2016, 10:53:04 By : [Izmar]
Thread opened Thread closed Pinned
Abandoned properties up for sale 1st maintenance of the month DEVTRACKER 
By : Izmar - February 11, 2013, 11:16:35
The server team has announced that the sale of abandoned houses and paddocks will now take place dur…...
The : 2013-02-11 11:16:35
0 / 6306 February 11, 2013, 11:16:35 By : Izmar
Thread opened Thread closed Pinned
Language rules
By : [Nabolo] - June 15, 2009, 16:11:30
Welcome to this english-speaking serv…...
The : 2009-06-15 16:11:30
1 / 173474 June 15, 2009, 16:11:36 By : [Nabolo]
Forum threads
Thread opened Thread closed  
Server reboots AnkaTracker 
By : [Nerodos] - May 24, 2017, 16:55:05
Hi, In order to improve server stability, we need to reboot these servers today: [*]Hel Mu…...
The : 2017-05-24 16:55:05
2 / 463 Today - 18:46:49 By : [Nerodos]
Thread opened Thread closed  
Unscheduled Maintenance - May 11th, 2017 DEVTRACKER  AnkaTracker 
By : [Izmar] - May 11, 2017, 14:11:17
Hi, A special maintenance will take place on 05/11/2017; it will start at 10:00 (Paris Time). …...
The : 2017-05-11 14:11:17
0 / 373 May 11, 2017, 14:11:17 By : [Izmar]
Thread opened Thread closed  
Unscheduled Maintenance for Echo - May 4, 2017 DEVTRACKER  AnkaTracker 
By : [Izmar] - May 04, 2017, 11:07:59
Echo will be down for a brief maintenance on Thursday, May 4, 2017. This maintenance will correc…...
The : 2017-05-04 11:07:59
0 / 556 May 04, 2017, 11:07:59 By : [Izmar]
Thread opened Thread closed  
Server Merge Pushed Back to May 2 DEVTRACKER  AnkaTracker 
By : [Izmar] - April 11, 2017, 18:49:23
Hello everyone Due to some issues revealed during preliminary stress-tests of the server fusion system, we have decided to push back the fusion of the following servers to May 2, 2017. [*]Rushu (int)[*]Rosal (int)[*]Solar (int)[*]Aermine (int)[*]Zatoishwan (int)[*]Shika (int)[*]Dark Vlad (nl)[*]Ereziah (it)[*]Nehra (de)[*]Padgref (ru) We apologize for any inconvenience this may cause you. W...
The : 2017-04-11 18:49:23
1 / 1421 May 02, 2017, 03:12:10 By : [Simsoft]
Thread opened Thread closed  
Exceptional Solar maintenance on 04/10/2017 AnkaTracker 
By : [Nerodos] - April 10, 2017, 12:54:28
Hi, In order to fix some synchronization issues, a special maintenance will take place today, on 04/10/2017, at 15:00 (Paris Time), on the Solar server. It is expected to last an hour, and thus end at 16:00 (Paris Time). Should it last longer (or shorter), we will endeavour to inform you as fast as possible. We'll post any updates on our Twitter account. Thank you for your patience and...
The : 2017-04-10 12:54:28
0 / 674 April 10, 2017, 12:54:28 By : [Nerodos]
Thread opened Thread closed  
Exceptional maintenance on 04/05/2017 AnkaTracker 
By : [Nerodos] - April 04, 2017, 18:58:40
Hi, In order to fix some bugs in Update 2.41, a special maintenance will take place tomorrow, on …...
The : 2017-04-04 18:58:40
0 / 284 April 04, 2017, 18:58:40 By : [Nerodos]
Thread opened Thread closed  
Server disruptions AnkaTracker 
By : [Nerodos] - November 17, 2016, 16:21:12
Hello, For the past few days we have been encountering several issues with our global server network infrastructure. These issues directly impact your gaming experience by causing unexpected disruptions and disconnections. The exceptional maintenance performed yesterday improved the situation, but not to a satisfactory point. We are still working on fixing these issues and, based on what our...
The : 2016-11-17 16:21:12
2 / 1706 November 17, 2016, 18:19:36 By : [Nerodos]
Thread opened Thread closed  
Website Maintenance Notification - November 15, 2016 DEVTRACKER  AnkaTracker 
By : [Izmar] - November 14, 2016, 19:28:29
All Ankama sites will be down for database maintenance for approximately one hour on Tuesday, Novemb…...
The : 2016-11-14 19:28:29
0 / 1023 November 14, 2016, 19:28:29 By : [Izmar]
Thread opened Thread closed  
November 1, 2016 Maintenance Pushed to November 2, 2016 AnkaTracker 
By : [Nerodos] - October 27, 2016, 18:50:21
This year, November 1 (All Saints' Day) falls on a Tuesday. As All Saints' Day is a national holiday…...
The : 2016-10-27 18:50:21
0 / 721 October 27, 2016, 18:50:21 By : [Nerodos]
Thread opened Thread closed  
Exceptional database maintenance on 07/06 AnkaTracker 
By : [Nerodos] - July 05, 2016, 16:48:48
Hello, An exceptional database maintenance will take place tomorrow, Wednesday, July 6, at 9:00 …...
The : 2016-07-05 16:48:48
0 / 1040 July 05, 2016, 16:48:48 By : [Nerodos]
Thread opened Thread closed  
Exceptional server maintenance on 06/24 AnkaTracker 
By : [Nerodos] - June 23, 2016, 18:11:42
Hello, An exceptional server maintenance will take place tomorrow, Friday, June 24, at 10:00 (Paris Time). It is not expected to last long. This maintenance will fix the current exploitation bug on the Captain Meno dungeon and also, following your feedback, deactivate the aggression mechanism on the monsters in the underwater expansion. We apologize for the inconvenience, and thank you...
The : 2016-06-23 18:11:42
0 / 778 June 23, 2016, 18:11:42 By : [Nerodos]
Thread opened Thread closed  
Exceptional server maintenance on 06/15 AnkaTracker 
By : [Nerodos] - June 14, 2016, 17:09:40
Hello, An exceptional server maintenance will take place this Wednesday, June 15, between 8:00 an…...
The : 2016-06-14 17:09:40
0 / 632 June 14, 2016, 17:09:40 By : [Nerodos]
Thread opened Thread closed  
Exceptional maintenance on 20/04/2016 AnkaTracker 
By : [Nerodos] - April 19, 2016, 18:07:59
Tomorrow, on April the 20th, 2016, we will have a brief additional maintenance to fix some of the issues in Update 2.34 (mainly, but not only, the Eniripsa characteristics and spells reset). The maintenance will begin at approximately 8AM (Paris time) and is not expected to last long. We apologize in advance for this down time....
The : 2016-04-19 18:07:59
0 / 1234 April 19, 2016, 18:07:59 By : [Nerodos]
Thread opened Thread closed  
[Rollback] Database issues on Solar and 4 other servers DEVTRACKER  AnkaTracker 
By : [Izmar] - April 04, 2016, 11:22:13
Due to unavoidable database issues, we were forced to roll back Solar, Oto Mustam, Alma, Aguabrial, …...
The : 2016-04-04 11:22:13
0 / 1225 April 04, 2016, 11:22:13 By : [Izmar]
Thread opened Thread closed  
Zip version of 2.33 delayed AnkaTracker 
By : [Izmar] - February 02, 2016, 09:37:06
Hello, Unfortunately, due to a technical problem the release of the zip version of update 2.33 …...
The : 2016-02-02 09:37:06
1 / 1191 February 03, 2016, 09:47:07 By : [Izmar]
Thread opened Thread closed  
Extended Maintenance Notification - February 2, 2016 AnkaTracker 
By : [Nerodos] - February 01, 2016, 16:09:17
On February 2, 2016, we will give back the experience lost during the rollback that occurred on Janu…...
The : 2016-02-01 16:09:17
0 / 970 February 01, 2016, 16:09:17 By : [Nerodos]
Thread opened Thread closed  
Extended Maintenance Notification - January 26, 2016 AnkaTracker 
By : [Nerodos] - January 25, 2016, 17:54:02
On January 26, 2016, we will give back the experience lost during the rollback that occurred on January 4, 2016. For this reason, the normal DOFUS maintenance that would usually take place on this day will be extended until approximately 11:00 AM (Paris time). We apologize in advance for this extended maintenance, and we also thank you in advance for your patience and understanding as we work...
The : 2016-01-25 17:54:02
0 / 835 January 25, 2016, 17:54:02 By : [Nerodos]
Thread opened Thread closed  
Exceptional maintenance on 12/01/2016 AnkaTracker 
By : [Nerodos] - January 12, 2016, 10:41:14
We are currently experiencing connection issues. Because of that, the servers are back in maintenance and should stay in maintenance all morning. We apologize for the inconvenience, and thank you for your understanding and patience....
The : 2016-01-12 10:41:14
0 / 965 January 12, 2016, 10:41:14 By : [Nerodos]
Thread opened Thread closed  
Exceptional maintenance on 12/09/2015 AnkaTracker 
By : [Nerodos] - December 08, 2015, 17:06:32
Tomorrow, on December the 9th, 2015, we will have a brief additional maintenance to correct some of the issues in Update 2.32. The maintenance will begin at approximately 8AM (Paris time) and is expected to last an hour, ending at 9AM (Paris Time) We apologize in advance for this down time....
The : 2015-12-08 17:06:32
0 / 1130 December 08, 2015, 17:06:32 By : [Nerodos]
Thread opened Thread closed  
Zip version of 2.32 delayed AnkaTracker 
By : [Izmar] - December 08, 2015, 09:59:16
Hello, Unfortunately, due to a technical problem the release of the zip version of update 2.32 will not be available for download this morning with the release of the update. For the moment, we have disabled all zip downloads on the site to avoid downloads of the obsolete version. As soon as the zip files are available again, we will update this topic to notify you. Thanks for ...
The : 2015-12-08 09:59:16
0 / 1069 December 08, 2015, 09:59:16 By : [Izmar]
Thread opened Thread closed  
[Information] Emotes Temporarily Disabled on All Servers DEVTRACKER  AnkaTracker 
By : [Izmar] - November 25, 2015, 12:34:00
Today, November 25, 2015, we were forced to temporarily disable all emote functions, due to a proble…...
The : 2015-11-25 12:34:00
1 / 1507 November 26, 2015, 10:13:52 By : [Izmar]
Thread opened Thread closed  
Unusual Maintenance notification - October 13, 2015 AnkaTracker 
By : [Nerodos] - October 08, 2015, 16:33:38
On October 13, 2015, the weekly maintenance will start a bit later than usual (at around 7:30 AM, Pa…...
The : 2015-10-08 16:33:38
0 / 997 October 08, 2015, 16:33:38 By : [Nerodos]
Thread opened Thread closed  
Extended Maintenance Notification - November 3, 2015 DEVTRACKER  AnkaTracker 
By : [Izmar] - October 07, 2015, 10:55:15
On November 3, 2015, we will be upgrading the database servers that host all Ankama Accounts. For th…...
The : 2015-10-07 10:55:15
0 / 1510 October 07, 2015, 10:55:15 By : [Izmar]
Thread opened Thread closed  
Server Disruptions Compensation - September 7 and 8, 2015 DEVTRACKER  AnkaTracker 
By : [Izmar] - September 10, 2015, 19:00:48
Greetings Adventurers, As many of you may have noticed, our websites and servers were experiencing connection difficulties between September 7 and 8. This was caused by a hardware malfunction. After the performed maintenance, the server team was able to reestablish normal service. No rollback of any server was required. As your comfort and ease of access while playing is important to us, we...
The : 2015-09-10 19:00:48
0 / 1915 September 10, 2015, 19:00:48 By : [Izmar]
Thread opened Thread closed  
Exceptional maintenance on 09/03/2015 AnkaTracker 
By : [Nerodos] - September 03, 2015, 10:09:19
On September the 3rd, 2015, we will have a brief additional maintenance to correct some issues in up…...
The : 2015-09-03 10:09:19
0 / 1400 September 03, 2015, 10:09:19 By : [Nerodos]
Thread opened Thread closed  
Exceptional maintenance on 02/19/2015 AnkaTracker 
By : [Nerodos] - February 18, 2015, 17:28:13
On February 19, 2015, we will have a brief additional maintenance to correct a few small issues in u…...
The : 2015-02-18 17:28:13
0 / 2771 February 18, 2015, 17:28:13 By : [Nerodos]
Thread opened Thread closed  
Extra-Long Maintenance - November 18, 2014 DEVTRACKER  AnkaTracker 
By : [Izmar] - November 17, 2014, 10:00:00
The maintenance of Tuesday, November 18th, 2014 is expected to start at 7 AM and last until approximately 10:30 AM (DUT) as our server team will be replacing the equipment for some servers in order to improve their performance and stability. We apologize for the inconvenience and thank you for your understanding and cooperation....
The : 2014-11-17 10:00:00
0 / 2699 November 17, 2014, 20:20:57 By : [Izmar]
Thread opened Thread closed  
Beta Server for Update 2.25 Released AnkaTracker 
By : [Izmar] - November 06, 2014, 16:23:08
You can find more information here: Click here Find download links for the beta client here: Click here 2.25 Beta Changelog is here: Click here ...
The : 2014-11-06 16:23:08
0 / 1792 November 06, 2014, 16:23:08 By : [Izmar]
Thread opened Thread closed  
November 11, 2014 Maintenance Pushed to November 12, 2014 DEVTRACKER  AnkaTracker 
By : [Izmar] - November 03, 2014, 10:03:07
This year, November 11 (Armistice Day) falls on a Tuesday. As Armistice Day is a national holiday in…...
The : 2014-11-03 10:03:07
0 / 2400 November 03, 2014, 10:03:07 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - June 19, 2014 DEVTRACKER 
By : [Izmar] - June 18, 2014, 16:11:04
On June 19, 2014, we will have a brief additional maintenance to correct a few small issues in updat…...
The : 2014-06-18 16:11:04
1 / 3837 June 18, 2014, 20:43:28 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - June 18, 2014 DEVTRACKER 
By : [Izmar] - June 17, 2014, 17:58:29
On June 18, 2014, we will have a brief additional maintenance to correct a few small issues in updat…...
The : 2014-06-17 17:58:29
0 / 1633 June 17, 2014, 17:58:29 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - April 10, 2014 DEVTRACKER 
By : [Izmar] - April 09, 2014, 17:27:12
We will have a brief unscheduled maintenance on Thursday, April 10, 2014 from 8 AM to 8:30 AM (Paris time). We apologize in advance for this interruption of your gaming time, and we thank you for your patience and understanding....
The : 2014-04-09 17:27:12
0 / 1878 April 09, 2014, 17:27:12 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - December 10, 2013 DEVTRACKER 
By : [Izmar] - December 10, 2013, 17:39:47
Due to some unreported bugs from the beta, all DOFUS servers will be down for a brief unscheduled ma…...
The : 2013-12-10 17:39:47
0 / 2170 December 10, 2013, 17:39:47 By : [Izmar]
Thread opened Thread closed  
Maintenance to all Ankama Sites - December 10, 2013 DEVTRACKER 
By : [Izmar] - December 09, 2013, 15:27:39
On December 10, 2013, we will have a database maintenance for all Ankama sites from approximately 7 …...
The : 2013-12-09 15:27:39
0 / 1343 December 09, 2013, 15:27:39 By : [Izmar]
Thread opened Thread closed  
Maintenance to all Ankama Sites - December 3, 2013 DEVTRACKER 
By : [Izmar] - December 02, 2013, 20:12:06
On December 3, 2013, we will have a database maintenance for all Ankama sites from approximately 7 AM (Paris time) to 9 AM (Paris time). During this time, normal site functions like subscriptions, the Emporium, and code redemption will be unavailable. Please plan accordingly. Thank you for your patience and understanding....
The : 2013-12-02 20:12:06
0 / 1298 December 02, 2013, 20:12:06 By : [Izmar]
Thread opened Thread closed  
Extra-Long Maintenance - November 19, 2013 DEVTRACKER 
By : [Izmar] - November 18, 2013, 20:15:20
The maintenance of Tuesday, November 19th, 2013 is expected to last until approximately 10 AM (game …...
The : 2013-11-18 20:15:20
0 / 1762 November 18, 2013, 20:15:20 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - November 14, 2013 DEVTRACKER 
By : [Izmar] - November 13, 2013, 18:57:42
We will have an unscheduled maintenance period for all game servers on Thursday, November 14, 2013 b…...
The : 2013-11-13 18:57:42
0 / 1313 November 13, 2013, 18:57:42 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - September 6, 2013 DEVTRACKER 
By : [Izmar] - September 06, 2013, 17:33:22
Due to a duplication bug that was discovered this afternoon, the servers will be taken down for a br…...
The : 2013-09-06 17:33:22
0 / 1977 September 06, 2013, 17:33:22 By : [Izmar]
Thread opened Thread closed  
August 23, 2013 - Server Maintenance @ 14:30 GMT+1 DEVTRACKER 
By : [Izmar] - August 23, 2013, 12:51:16
There will be an exceptional server maintenance today, August 23 at 14:30 (game time) to apply a cor…...
The : 2013-08-23 12:51:16
0 / 1805 August 23, 2013, 12:51:16 By : [Izmar]
Thread opened Thread closed  
Reactivation of Vulkania XP bonuses and Vulkania extension DEVTRACKER 
By : [Izmar] - August 21, 2013, 18:32:21
After the 2.14 update, the XP bonus in the Vulkania area earned by servers for unlocking the Grozill…...
The : 2013-08-21 18:32:21
0 / 1624 August 21, 2013, 18:32:21 By : [Izmar]
Thread opened Thread closed  
August 20, 2013 - 2.14 Update delayed DEVTRACKER 
By : [Izmar] - August 20, 2013, 09:30:50
Due to a system malfunction, we have brought the servers back up in 2.13 mode and pushed back the up…...
The : 2013-08-20 09:30:50
3 / 2766 August 20, 2013, 15:58:08 By : [Izmar]
Thread opened Thread closed  
Dungeon/Boss acheivements unlocked during bug to be invalidated DEVTRACKER 
By : [Izmar] - August 12, 2013, 18:39:49
We have managed to isolate all Achievements related to dungeon bosses that were unlocked between […...
The : 2013-08-12 18:39:49
0 / 1585 August 12, 2013, 18:39:49 By : [Izmar]
Thread opened Thread closed  
Extended Maintenance Period - July 9, 2013 DEVTRACKER 
By : [Izmar] - July 09, 2013, 09:39:51
Hello, Due to an electrical malfunction, the maintenance for today, Tuesday, July 9 is extended until about 12pm (Paris time). We will keep you informed of the progress of the maintenance. We apologize for the inconvenience. P.S. Our apologies for the delay in translation, this problem also affected the internet connection here at the offices....
The : 2013-07-09 09:39:51
1 / 2287 July 09, 2013, 10:51:36 By : [Izmar]
Thread opened Thread closed  
Client Update - June 28, 2013 DEVTRACKER 
By : [Izmar] - June 27, 2013, 23:29:56
The DOFUS client will be updated tomorrow between approximately 11 AM and 12:01 PM (DOFUS server time). This update will include the following changes: [*]Players with their wings up (PvP mode activated) may once again aggress other players with their wings up in neutral areas (specifically, Astrub and its outlying regions). Players still may not attack neutrals or aligned characters who have n...
The : 2013-06-27 23:29:56
0 / 1982 June 27, 2013, 23:29:56 By : [Izmar]
Thread opened Thread closed  
Maintenance Hours Shifted - May 14, 2013 DEVBLOG_OGRINE 
By : [Izmar] - May 13, 2013, 17:00:53
In order to synchronize with a system maintenance at our hosting provider, the weekly maintenance fo…...
The : 2013-05-13 17:00:53
0 / 2442 May 13, 2013, 17:00:53 By : [Izmar]
Thread opened Thread closed  
Exceptional Maintenance Period - April 17, 2013 DEVTRACKER 
By : Izmar - April 16, 2013, 15:38:25
All DOFUS servers will be offline for an additional maintenance period starting at 8:10 AM (GMT+1) and ending at approximately 8:40 AM (GMT+1). This maintenance will adjust some bugs that were introduced in the 2.11 update. We apologize in advance for the hassle and for ruining your Wednesday morning. We don't enjoy doing these extra maintenances any more than you enjoy waiting through them, bu...
The : 2013-04-16 15:38:25
0 / 2150 April 16, 2013, 15:38:25 By : Izmar
Thread opened Thread closed  
Exceptional Maintenance Period for all Ankama Sites - April 16, 2013 DEVTRACKER 
By : Izmar - April 15, 2013, 10:22:53
During tomorrow's regular weekly DOFUS maintenance, all of Ankama's websites will also be offline for maintenance. We expect the sites to be taken down at approximately 7:45 AM (GMT+1) and for the sites to return at approximately 8:45 AM (GMT+1). Tomorrow's maintenance will also include the installation of the 2.11 update on all DOFUS servers. As a result, the maintenance period may be longer t...
The : 2013-04-15 10:22:53
0 / 1727 April 15, 2013, 10:22:53 By : Izmar
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