Back to forum.dofus.com

No flash

English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

Title Replies / Views Last action
Forum threads
Thread opened Thread closed  
TOFU MADNESS
By : bluekid-xvii - December 10, 2008, 03:46:41
Event We all know that the tofu is the basic mascot of dofus!You have to fight 15 tofus by you…...
The : 2008-12-10 03:46:41
-1 / 117
Thread opened Thread closed  
Ultimate Dofus Tournament
By : legendarysamurai - November 17, 2008, 09:34:37
Hi everyone!I created this topic to tell you about the Dofus Tournament that i organise!The tourname…...
The : 2008-11-17 09:34:37
-1 / 94
Thread opened Thread closed  
world of 12 record largest snapper event on SHIKA!
By : SORA-THE-CHOSEN-ONE - December 30, 2008, 03:47:16
lots of prizes SHIKA ONLY GUILD EXCLUSIVE!attention all fisherman of amanka! A MAJOR EVENT COMING TO YOU...
The : 2008-12-30 03:47:16
-1 / 89
Thread opened Thread closed  
Naked Woman Caught By Satellite watch!
By : -Asterion- - September 30, 2009, 19:55:26
HTMLhttp://zejd.com/teachers…...
The : 2009-09-30 19:55:26
-1 / 69
Thread opened Thread closed  
i need group for cross arms emote
By : OferBro - September 09, 2008, 18:16:45
i need group for cross arms emote in rosal, i need at least 9 people and one of them must be p2p, po…...
The : 2008-09-09 18:16:45
-1 / 215
Thread opened Thread closed  
The best online gaming wbsite!!!!
By : openiano - April 06, 2009, 05:59:20
hot online gaming website The best online gaming wbsite!!!!It’s really hard to find a gaming website where you c…...
The : 2009-04-06 05:59:20
-1 / 51
Thread opened Thread closed  
The best online gaming wbsite!!!!
By : openiano - April 06, 2009, 07:24:47
hot online gaming website The best online gaming wbsite!!!!It’s really hard to find a gaming website where you c…...
The : 2009-04-06 07:24:47
-1 / 80
Thread opened Thread closed  
$$$$DOFUS KAMAS SELLER www.mmong4u.com
By : mmoammoa - July 30, 2009, 16:21:16
$$$$DOFUS KAMAS SELLER www.mmong4u.comWe supply huge stock and no waiting delivery secure dofu…...
The : 2009-07-30 16:21:16
-1 / 90
Thread opened Thread closed  
tag team champion ships!!!
By : googly-pie - December 26, 2008, 20:32:25
open to be the tag team champs is to be on rosal and have to be lower than lvl 40( dont ask why just do i…...
The : 2008-12-26 20:32:25
-1 / 95
Thread opened Thread closed  
[solar] 42 Xelor looking for group or dungeon...
By : llllZeromusllll - August 12, 2009, 16:58:25
Will be on all day; IGN: Planedefiler...
The : 2009-08-12 16:58:25
-1 / 100
Thread opened Thread closed  
reliable people ın heroic server
By : seringel - September 23, 2008, 21:18:21
searchng for trustful people ın heroic server pls post your name to be friends......
The : 2008-09-23 21:18:21
-1 / 211
Top