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English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Temporary Change to General Discussion forums for non-subscribers
By : [Izmar] - July 24, 2014, 10:50:03
Many of you have noticed that we've been under attack by spam bots lately. Our moderation team has been removing these threads, but it hasn't seemed to help much in terms of actually making them stop spamming us. I have requested some tools from the web team to help deter these guys, but they will take some time to create. In the mean time, I am temporarily removing the right for accounts that ...
The : 2014-07-24 10:50:03
-- / -- July 24, 2014, 10:50:03 By : [Izmar]
Forum threads
Thread opened Thread closed  
Crimson Quest
By : StonedCherri - June 27, 2014, 22:38:16
Hello guys, so I really want to know where do you begin Crimson Quest and if someone can explain wha…...
The : 2014-06-27 22:38:16
4 / 356 June 29, 2014, 15:49:54 By : Dannysromeo
Thread opened Thread closed  
Treasure hunt
By : borodach-s-usami - June 28, 2014, 17:02:43
Joke? My hunt :O  ...
The : 2014-06-28 17:02:43
6 / 225 June 29, 2014, 14:23:47 By : tweekeer
Thread opened Thread closed  
Love the old soundtrack
By : jubjubkiller - July 27, 2011, 09:16:28
Hey to everyone out there! I don't know about you guys but I'm thinking that I love the dofus 1.29 soundtrack =D I know that it's been a while but... I just can't get over how much I love it!!!!!!!!!! where do i get it ??????...
The : 2011-07-27 09:16:28
3 / 553 June 29, 2014, 13:32:49 By : [MOD]Raiu
Thread opened Thread closed  
Goultarminator is back: register now! NEWS 
By : [Nerodos] - June 26, 2014, 17:45:00
The great inter-server tournament is back this summer and registration is open as of today for all players willing to present themselves and represent their server. Register and go meet Goultard to take part in the speed test!  Great changes have been made in this new edition of the tournament, with a single goal in mind: putting the servers back in the heart of the competition.  Since ...
The : 2014-06-26 17:45:00
8 / 396 June 29, 2014, 06:24:25 By : Mishna
moved  
moved : Sidekick 1v1 tournament?
By : dhasjhfuoadg - June 28, 2014, 22:44:58
How would a 1v1 sidekick tournament event sound? I personally think it sounds a bit interesting and …...
The : 2014-06-28 22:44:58
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moved  
moved : Ecaflip "Kitten" summon's sound file?
By : Solarwolf - June 28, 2014, 19:38:46
Suggest a change in the kittens sound file? Does anybody else find it strange and completely unjustifiable that the Ecaflip's Kitten summon's …...
The : 2014-06-28 19:38:46
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moved  
moved : Guys See My New Videos :D
By : Midowbas - June 28, 2014, 01:19:08
Hi All am playing in rosal server i just thought about to make some videos i hope u watch them a…...
The : 2014-06-28 01:19:08
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Thread opened Thread closed  
Whats the Point? I just Dont See one ...
By : StalenW - June 27, 2014, 05:31:41
Maybe I'm over looking something. I doubt that I am... Whats the point of using Bwork Magus OR To…...
The : 2014-06-27 05:31:41
2 / 244 June 27, 2014, 11:20:29 By : [MOD]Rhakuna
Thread opened Thread closed  
Discover Srambad in video!
By : [Nerodos] - May 30, 2014, 17:30:00
Its name has just been whispered, and already a video is dragging you through Srambad's dark alleys: dark town, city of evil, Sram's domain! The Dark God's divine dimension opens its creaking gates: don't wait, watch the teaser! Well, as it turns out, no! The Dimensional Travelers aren't to blame regarding the serial thefts occurring lately all other the World of Twelve (read ...
The : 2014-05-30 17:30:00
31 / 1263 June 27, 2014, 10:59:38 By : tedbursa5
Thread opened Thread closed  
Is it me, or . . .
By : OhGurl - June 27, 2014, 02:07:45
are they doing a really bad job of keeping the 'New Arrivals' section of the Emporium up to date? …...
The : 2014-06-27 02:07:45
1 / 181 June 27, 2014, 04:06:51 By : Gunnerwolfang
Thread opened Thread closed  
So I called Ankama Today and . . . .
By : OhGurl - June 25, 2014, 10:38:18
I have been having issues buying Ogrines lately. As I'm sure you've all noticed, thing have gotten …...
The : 2014-06-25 10:38:18
3 / 366 June 26, 2014, 22:18:12 By : IAMONEOFAKIND
Thread opened Thread closed  
How can i sell stuffs ?
By : teste1503 - June 26, 2014, 21:12:14
Hi, I am lv 17 and my bag is full of loot the problem is that i can´t find NPC´s for sell, i kno…...
The : 2014-06-26 21:12:14
4 / 136 June 26, 2014, 21:59:24 By : IAMONEOFAKIND
Thread opened Thread closed  
The biggest problem for internationals.
By : multikas - June 25, 2014, 15:52:22
About servers population So i play dofus long time, since 2004 with big breaks. Last time i played 1-2 Months ago, and i was…...
The : 2014-06-25 15:52:22
17 / 575 June 26, 2014, 21:29:49 By : multikas
Thread opened Thread closed  
Goultarminator 2014: first look AnkaTracker  NEWS 
By : [Nerodos] - June 12, 2014, 18:00:00
Goultard is waiting, ready for you... But are you ready for him? Let's find out.New team compositions this yearPillar classes will be:  FecaEniripsa OsamodasXelorThe doubled class (in order to get to 16 contestants) will be...  the Rogue! The scheduleAs all the Goultarminator pages need to be entirely redone for the new DOFUS website, development is under way and we are not...
The : 2014-06-12 18:00:00
22 / 908 June 26, 2014, 18:32:49 By : superbroer
Thread opened Thread closed  
Medical Visit Bug?
By : brody-t-morgan - June 21, 2014, 12:31:46
I've done the quest ''In Search Of the Missing Enus'' and all the ones prior to it in the Emerald Do…...
The : 2014-06-21 12:31:46
2 / 172 June 26, 2014, 09:01:07 By : brody-t-morgan
Thread opened Thread closed  
got some problem issues
By : OMGlaserGUNpewPEWpew - June 25, 2014, 16:14:10
hey guys. i was playing dofus in 2008-2012. like 5-6 years ago. game was so good, and 2.0 came. everything perfect, i played 2 more year and give up.(some hack problems from real life) and severaldays we started some conversation with my brother and we will start Dofus again. but all of game is changed. i noticed that from changelogs. can some1 help me for telling big differents from old dofus? li...
The : 2014-06-25 16:14:10
2 / 135 June 25, 2014, 18:17:59 By : OMGlaserGUNpewPEWpew
Thread opened Thread closed  
Totankama's treasure help!?!
By : lulachh2 - June 19, 2014, 22:12:18
Hi, I recently finished the Taurs and detours quest but Totankam's treasure didn't start and I can't summon minotot to activate it. I need help. :( Resolved....
The : 2014-06-19 22:12:18
7 / 455 June 25, 2014, 11:18:29 By : thelordofthecharacters
Thread opened Thread closed  
A new DOFUS website, coming soon NEWS 
By : [Nerodos] - May 02, 2014, 18:00:00
Improved contents, easier to access, highlighted by a new coating, and designed to adapt to any reading terminal: here is what the new DOFUS website will, soon, have to offer. You can already see for yourself thanks to the French beta version! Be patient, it's coming soon: let's leave the French the honor to iron the bugs! A new look An uncluttered layout, within which illustrations w...
The : 2014-05-02 18:00:00
43 / 2134 June 25, 2014, 05:49:52 By : azflow
Thread opened Thread closed  
A lot of questions D:
By : Smoggy - June 24, 2014, 04:00:01
I'm so sorry if this is in the wrong thread O_O but I couldn't find any other place for this D: I…...
The : 2014-06-24 04:00:01
4 / 258 June 24, 2014, 15:32:48 By : Mishna
moved  
moved : Nileza starting spots, what have you done Ankama ?!?
By : marine-unit - June 23, 2014, 14:45:05
Pls reverse kthx So I'm trying Nileza duo atm with Sram/Eni, however with the changed starting positions it's getting…...
The : 2014-06-23 14:45:05
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Thread opened Thread closed  
Can someone design a set for me?
By : CoolRay - June 21, 2014, 08:31:58
I don't mean buy me a set, I just need someone to use that french website to make an end game set th…...
The : 2014-06-21 08:31:58
1 / 245 June 24, 2014, 07:15:11 By : IAMONEOFAKIND
Thread opened Thread closed  
Awkward Dofus Moments
By : CoolRay - June 22, 2014, 06:42:07
Little Kid: Mommy, there is hair growing on my that I've never seen grow before! Kid's mother: …...
The : 2014-06-22 06:42:07
15 / 596 June 24, 2014, 01:43:09 By : Eryta
Thread opened Thread closed  
Almanax craft quality bonus on 4 Jullier
By : lennystar - June 23, 2014, 11:24:37
Well my question is... What does this bonus actually do? Does it improve stats on equipment when they are crafted or something else? This would be rather nice to know, because soon I'm going to craft lots of frigost III equipment.:D ...
The : 2014-06-23 11:24:37
3 / 199 June 23, 2014, 22:16:04 By : superbroer
moved  
moved : Team for Feca
By : Jerkbag - June 23, 2014, 21:00:09
Hi! I'm pretty close to getting my feca to 199 and I want to start a couple alts. What would go well with my Feca as a team, for pvp and for pvm? I was thinking a sram would be good, to make up for the damage fecas lack, and to cc everyone who tries to focus my feca. For the 2nd alt maybe an enutrof just because I like ghostly a lot. What do you guys think? =)...
The : 2014-06-23 21:00:09
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Thread opened Thread closed  
New: Criminal Emote! AnkaTracker  NEWS 
By : [Izmar] - June 18, 2014, 09:00:00
In Srambad, everyone tries to blend in with the background. Everyone has their own method, but the new Criminal emote is probably the only option that lets you do it with class! From now until 6 PM (Paris time) on Thursday, June 26 the Criminal emote is yours when you subscribe for three months or more! If you're ready to adopt the criminal lifestyle, this Sramish emote is for you! One click a...
The : 2014-06-18 09:00:00
29 / 818 June 23, 2014, 17:59:05 By : Nothisnamedoesnotexistthisism
Thread opened Thread closed  
The dark bosses of Srambad NEWS 
By : [Nerodos] - June 20, 2014, 17:15:00
They are the representatives of the tenebrous god's dimension, the one they call the Great Sneak. So, what are you expecting? No, they're not gentle, they're mean, lean, and horrible... Darker than your worst nightmares, more sinister than the deadliest plague, learn all about Srambad's bosses! This girl is da bomb! No, you don't get it, it's not a compliment... it's just our way of telling ...
The : 2014-06-20 17:15:00
9 / 446 June 23, 2014, 17:36:19 By : tweekeer
Thread opened Thread closed  
How Lucky were you? (Mystery Box Openers)
By : MadSock - May 23, 2014, 16:53:37
Well, these days are some good early Summer days to test your luck, more so for the rich than the poor (sadly!). Are you one of those lucky few, being smiled upon by God Ecaflip himself? Let's share what we received for those of us who took a peek in a Mystery Box! --- I brought a total of 6 from which I got 1 Mimisymbic, 2 Fairyworks, 1 Just Shield, 1 Just Cloak, and 1 Jellufo. --------...
The : 2014-05-23 16:53:37
31 / 1280 June 23, 2014, 17:35:53 By : chutneypie3
Thread opened Thread closed  
Silly perc names
By : -Nodoka- - April 18, 2014, 06:05:16
Well, I did a search around and only found a topic for funny guild names, so here's one for perc names. Can be any silly/funny or stupid perc names, or overly long ones, like those that fill 1/3 of your screen. This is just one that I found while treasure hunting a while ago: Alene Do'Didudadidodo Da Dadidado...
The : 2014-04-18 06:05:16
9 / 426 June 23, 2014, 17:32:41 By : bananamonkey
Thread opened Thread closed  
Big Thumbs Up Ankama!! :-)
By : Benja-might - June 23, 2014, 15:43:03
I realize a lot of times people come on here to post what they are un-happy about (usually update ch…...
The : 2014-06-23 15:43:03
1 / 160 June 23, 2014, 16:14:21 By : tweekeer
moved  
moved : Un-nice move by Ankama
By : nabz4ayman - June 21, 2014, 12:07:36
Click here Dofus: The treasures of Keru…...
The : 2014-06-21 12:07:36
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Thread opened Thread closed  
Class Spell Reactions
By : CoolRay - June 17, 2014, 07:55:22
Note: Not all spells will be used Iop: Jump: Coming for da booty Sword of Iop: KA-ME-HA-ME-HA Brokle: Remember when this spell was awesome? Pepper Ridge Farms remembers. Iop's Wrath: GET DUNKED Precipitation: Don't do drugs kids, because this is what it does. Cra: Frozen Arrow: The lead producer of Icy Hot Explosive Arrow: Get me an RPG! Slow Down Arrow: The glitche...
The : 2014-06-17 07:55:22
14 / 678 June 23, 2014, 03:52:12 By : CoolRay
Thread opened Thread closed  
Ankama Shield (Beta): Account Security NEWS  * 1 2 
By : Izmar - October 03, 2011, 15:48:29
...
The : 2011-10-03 15:48:29
80 / 7018 June 22, 2014, 01:26:25 By : [MOD]Fiora
Thread opened Thread closed  
Let's discuss: Vulkania island!
By : AlphaUnit - June 19, 2014, 16:46:03
Now, this is a certain update that really kinda ticks me off. Like Kwismas island and any other year…...
The : 2014-06-19 16:46:03
30 / 588 June 21, 2014, 22:34:39 By : Eryta
moved  
moved : Ogrine price o_O
By : sweetyuyu - June 19, 2014, 13:10:40
Hey so I just got back to Dofus from a hiatus since last year and I noticed that you need 1100 Ogrin…...
The : 2014-06-19 13:10:40
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moved  
moved : What is a good choice with eni in pvp?
By : NewAccountJos - June 21, 2014, 15:51:23
Pvp I like to do kolo or just pvp with perceptors. But what is a good choice with Eni I got a Sacr…...
The : 2014-06-21 15:51:23
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Thread opened Thread closed  
Kamus Rex: a sidekick who wishes you well NEWS 
By : [Nerodos] - April 25, 2014, 17:00:00
Don't try putting your allowance in there, or you'll have a nasty surprise! Kamus Rex is a rather ferocious chest who does not appreciate being groped without permission! He is, nonetheless, a valued sidekick as well as a top-notch healer. That's right, in case of trouble, two solutions: take an Eniripsa... or Kamus Rex! Like a true energy vacuum cleaner, Kamus Rex will make your most...
The : 2014-04-25 17:00:00
22 / 1292 June 21, 2014, 05:48:36 By : FEPILEX
Thread opened Thread closed  
Totankama's Tablet
By : syit - June 21, 2014, 01:05:35
I'm thinking about pooling my rose of the sand together and buying my tablet pieces. What i would li…...
The : 2014-06-21 01:05:35
2 / 260 June 21, 2014, 03:04:39 By : syit
Thread opened Thread closed  
Treasure Hunting
By : Dannysromeo - June 19, 2014, 11:23:33
At first I really liked the idea of treasure hunting. Half the time I can't get heals, but this one …...
The : 2014-06-19 11:23:33
12 / 304 June 21, 2014, 01:16:58 By : Ymt
Thread opened Thread closed  
Monster Mash June 2014 NEWS 
By : [Izmar] - June 19, 2014, 16:00:00
Edit: (Yay for non-functioning publication tools! Wheeeeee!) [*]Bearbarians [*] Brockhards [*] Bods (Leather) Vote here! ...
The : 2014-06-19 16:00:00
4 / 281 June 20, 2014, 03:37:57 By : SilverhandII
Thread opened Thread closed  
I haven't been able to play since last september, What have i missed? AnkaTracker 
By : TomBosher - June 19, 2014, 16:33:34
Due to there being an ip ban on my campus at university, i havent been able to play in a long long t…...
The : 2014-06-19 16:33:34
6 / 153 June 19, 2014, 16:52:58 By : Mishna
Thread opened Thread closed  
French Clues
By : chutneypie3 - June 19, 2014, 12:56:33
Some of the clues are still in french so to help anybody who is treasure hunting, I thought I'd add some pictures of the clues that I've come across so far: Bitte d'amarrage (Mooring equipment) Bocal (Bowl - I'm pretty sure it always has a fish in it) Tonneau ficele (I have no idea where the accent goes) - Is a tied up barrel Happy treasure hunting!...
The : 2014-06-19 12:56:33
1 / 344 June 19, 2014, 14:18:15 By : bananamonkey
Thread opened Thread closed  
A Request!
By : rossiscooler - June 18, 2014, 13:39:38
Hey all, i was trying to find a thread on these forums (or maybe it was imps) about a post talking a…...
The : 2014-06-18 13:39:38
2 / 173 June 19, 2014, 01:05:46 By : rossiscooler
Thread opened Thread closed  
Legendary Treasure Hunting DEVBLOG 
By : [lichen] - June 06, 2014, 18:00:00
You’ve looked all over Brakmar for that old iron thingy in the middle of hundreds of iron-like thingies. You’ve searched for hours for the orange barrel near Astrub that turned out to be three pixels wide and was hidden behind half-transparent tree leaves, the outlines of which were so low in quality that anything behind them was impossible to see. And what about that darned brown hamm...
The : 2014-06-06 18:00:00
19 / 922 June 18, 2014, 21:52:56 By : brasilianpimp
Thread opened Thread closed  
Legendary Treasure Map Piece Drop Rate?
By : CoolRay - June 18, 2014, 20:24:44
I've been doing Treasure Hunts for several hours and have yet to drop a single piece. What is the…...
The : 2014-06-18 20:24:44
1 / 189 June 18, 2014, 20:44:55 By : Mishna
Thread opened Thread closed  
Shushu
By : kubala55 - June 18, 2014, 18:44:41
Well Dofus is overloaded with all does Shushu eyes (demonic creatures) Even in the new update you s…...
The : 2014-06-18 18:44:41
1 / 112 June 18, 2014, 18:54:18 By : Mishna
Thread opened Thread closed  
Lost bounty?
By : hoffientjuh - June 17, 2014, 20:55:14
talking to the wrong npc can cause big trouble hey all! I've seemed to have caused my self more trouble then I was in for in Sramabad. After a lon…...
The : 2014-06-17 20:55:14
2 / 152 June 18, 2014, 10:31:52 By : hoffientjuh
Thread opened Thread closed  
Update 2.21: The Beta is Online! * 1 2 
By : [Izmar] - June 04, 2014, 16:30:00
Are your kama pouches full of kamas from Enurado? Then be the first to try out the quest for the Crimson Dofus and experience new Legendary Treasure Hunts in the 2.21 beta! Then, perhaps you'll be ready to stalk the mean streets of Srambad...     Take a break, it's time to dive into the 2.21 Beta! In the house of Sram - The devs haven't skimped on the adventure, th...
The : 2014-06-04 16:30:00
66 / 2287 June 18, 2014, 02:26:47 By : Revil-Nunor
Thread opened Thread closed  
how can this be possible??
By : superbroer - May 26, 2014, 23:57:21
So as usual i play on dofus beta when i feel like it and then.. this strange thing happened I saw …...
The : 2014-05-26 23:57:21
5 / 504 June 17, 2014, 21:03:57 By : superbroer
Thread opened Thread closed  
French
By : kubala55 - June 17, 2014, 15:21:03
Why is the new update not translated to english? Some things are but pas tout (not everything) :P ...
The : 2014-06-17 15:21:03
7 / 242 June 17, 2014, 16:48:08 By : bananamonkey
moved  
moved : ROSAL-Kralove opening,June 21th at 18:00((UTC +1 (Central European Time)
By : kuronja2 - June 17, 2014, 16:23:30
Next opening Kralove on ROSAL is on 21th June at 18:00((UTC +1 (CET - Central European Time)be ready…...
The : 2014-06-17 16:23:30
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