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English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Temporary Change to General Discussion forums for non-subscribers
By : [Izmar] - July 24, 2014, 10:50:03
Many of you have noticed that we've been under attack by spam bots lately. Our moderation team has been removing these threads, but it hasn't seemed to help much in terms of actually making them stop spamming us. I have requested some tools from the web team to help deter these guys, but they will take some time to create. In the mean time, I am temporarily removing the right for accounts that ...
The : 2014-07-24 10:50:03
-- / -- July 24, 2014, 10:50:03 By : [Izmar]
Important threads
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Vulkania is Coming... AnkaTracker 
By : [Izmar] - July 01, 2014, 15:29:24
Hello Pangea! This coming Monday, the gates of Vulkania will be open again. And just like last year and the year before, I would like to offer my assistance to any server who would like to try to open the path to Grozilla and Grasmera. This assistance does have a few conditions, however! Your server must have: [*]All 4 rooms unlocked.[*]Enough Little Vulkania Backpacks for all 16 corner s...
The : 2014-07-01 15:29:24
22 / 1617 August 15, 2014, 01:18:35 By : Sweetkraz
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A guide to Vulkania
By : SilverhandII - July 08, 2013, 01:43:50
Edit: Updating for 2014 Several days ago I was getting lots of questions on the island, both from people who had never been there before, and from people who hadn't been there since it first came out. Since I'm pretty familiar with the island and its quests, I decided to write a guide, which I've been updating while I redid the quests myself. I've already posted the link on the Imps forum and i...
The : 2013-07-08 01:43:50
7 / 1249 July 08, 2014, 13:21:07 By : SilverhandII
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The Guide to Srambad
By : SilverhandII - June 17, 2014, 12:48:28
guide, walkthrough Update 2,21 has landed and there's a lot of new content! The main attraction this time(for many) is …...
The : 2014-06-17 12:48:28
11 / 1528 June 27, 2014, 18:50:29 By : shelobb
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NEW Teamspeak for Dofus!
By : -Revoke - June 07, 2014, 03:23:41
Come and Join! WELCOME, AND HELLO! Let's bring the community together again! have opened…...
The : 2014-06-07 03:23:41
14 / 820 June 17, 2014, 09:08:22 By : IAMONEOFAKIND
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List of repeatable quests to make kamas in Dofus
By : Mishna-Masq - November 05, 2013, 23:47:00
With all the uproar over the increased Ogrine subscription prices I figured I'd start a guide to list all the repeatable quests which can help you to make easy, reliable money for your subscription. Edit: Moved the list down one post onto the reply from my main account since I accidentally posted it from an alt account. ...
The : 2013-11-05 23:47:00
46 / 7341 May 21, 2014, 20:22:17 By : Gunnerwolfang
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The Guide to Enurado
By : SilverhandII - April 15, 2014, 06:36:11
guide, walkthrough Update 2,19 is finally upon us! When the update went live, I'll unlock I unlocked Domain of the Twelve and Enurado guides to the quests, monsters, and dungeons of the first Divine Dimension. Some characters and spell names may still be in french at first(due to beta turning Heroic and such) but it will gradually be fully edited. I've added a table of contents to the Enurado guide, you can find it...
The : 2014-04-15 06:36:11
14 / 2844 April 26, 2014, 05:38:38 By : Zueser
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Superlative Exemplar Color Picker!
By : Ace-McCloud - May 21, 2013, 13:46:15
Created by Hiroe! Superlative Exemplar's own Hiroe has created a way to never waste a color change potion again! Check out the Color Picker at our website!...
The : 2013-05-21 13:46:15
43 / 7586 April 13, 2014, 04:01:40 By : yoigotpwned
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Common Scams and How to Avoid Them
By : [MOD]Wish - October 23, 2008, 19:23:24
Required Reading! Do Not Skip This Topic! The original version of this post was kindly typed up by Biggal over on Ankama Square. Many thanks! INTRODUCTION TO SCAMMERS AND HOW TO DEAL WITH THEM: Every online game has its scammers and its thieves. Learning to recognize and deal with them is part of every new players' training. If you find someone who is trying to pull off one of the scams below, please follow these directions: [*]T...
The : 2008-10-23 19:23:24
1 / 21694 May 18, 2012, 22:21:06 By : [MOD]Karevo
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moved : How to level 1-100 Fastest way/ How to make kamas easily * 1 2 
By : Noneyhero - September 03, 2010, 21:43:12
Helping you out ! Hi everyone,I'm here to help you out if your facing troubles with leveling fast / making…...
The : 2010-09-03 21:43:12
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Frequently Asked Questions
By : [MOD]Tsoariveth - May 20, 2009, 03:47:38
All players must read before posting Frequently Asked Questions: -Where can I find the Dofus Terms and Conditions? The Terms and Conditions can be found here. All players must read and follow the Terms and Conditions. -Where can I find information about the latest updates, events and other Dofus happenings? The Dofus community site can be found Here and move info can be found on the Devblog -How can I change my forum ...
The : 2009-05-20 03:47:38
0 / 11825 May 20, 2009, 03:47:38 By : [Tsoariveth]
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Damage Calculation, A Guide (Now With Crits, Too!)
By : MathAvenger - January 14, 2007, 11:52:30
I'm confused! How do I compute my damage? HeLP mE PL0X!11: Easy there, young adventurer. Have a seat and I will tell you the tale of damage and how to calculate it. First, if you just want a quick and easy way to plug in numbers, some calculators others have made. Second, beware that I will be invoking the Goddess Math. She is kindly to those who respect her, but not all enjoy visiting her ...
The : 2007-01-14 11:52:30
3 / 32006 December 18, 2008, 04:58:06 By : ChaplainAdrian
Forum threads
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Feca Devblog DEVBLOG 
By : [lichen] - Today - 11:00:00
It's been the subject of discussion and debate for months and months, but finally, you're going to find out exactly how Fecas will change after their revamp!  GoalsThe main goal of this rework is to make Feca play more diverse and more dynamic. In pursuit of that goal, we've worked on several objectives.      Combine the elemental Feca armor spells.  ...
The : 2014-08-21 11:00:00
17 / 168 Today - 17:54:21 By : Revil-Nunor
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QuickQuestion
By : ferish - Today - 03:25:17
I want this hat , can someone tell me it's name and how to get one? http://i.hizliresim.com/…...
The : 2014-08-21 03:25:17
3 / 74 Today - 17:46:51 By : Revil-Nunor
Thread opened Thread closed  
The return of Dofus 1.29 ?
By : Je-suis-le-meilleur-dresseur - Today - 02:46:08
When will we have a new 1.29 server? 90% of the community would like to return and the Spaniards have the right to a 1.29 server as we no! This is disgraceful! Cordially, the players Dofus....
The : 2014-08-21 02:46:08
3 / 114 Today - 03:33:13 By : [MOD]Raiu
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Epic Server: deadly PvM fights! AnkaTracker  DEVBLOG  NEWS  * 1 2 3 
By : [Nerodos] - August 06, 2014, 16:00:00
The Epic Server will be a new type of server where the characters' death is permanent in PvM but not in PvP. This server will be called "Shadow". Here's a little summary of his story: "A creature born from Ereziah's shadow and the Ebony Dofus, Shadow is fascinated with the void. For him, there is no half-measure or grey area: there is no life after death, only emptiness...
The : 2014-08-06 16:00:00
124 / 2062 Today - 02:15:16 By : DoonKan
Thread opened Thread closed  
just a quik question about roulette
By : superbroer - Yesterday - 05:00:18
Well this topic is pretty straight forward. Does roulette actually realistically give +400 stats …...
The : 2014-08-20 05:00:18
6 / 122 Yesterday - 18:48:17 By : superbroer
moved  
moved : [Beef thread] Kolo unbalanced
By : ShinigamiXD - Yesterday - 14:57:39
Well, recently iv'e hit level 100 and i started doing kolo while training and to be honest,it is ter…...
The : 2014-08-20 14:57:39
-- / -- Yesterday - 16:11:02 By : Sackrace
Thread opened Thread closed  
Ideas to give away event?
By : HeLmZ - August 19, 2014, 10:02:58
Hey everyone. Summer is over and university is starting. i have decided to stop playing and give …...
The : 2014-08-19 10:02:58
7 / 183 Yesterday - 13:03:05 By : Sackrace
moved  
moved : Friendly Poeple On Solar
By : alecuuuuuuuu - Yesterday - 10:12:09
I just made this thread to show how friendly the players on Solar can be. :D Click here...
The : 2014-08-20 10:12:09
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Thread opened Thread closed  
Dofus + Tactics = Turn Off!
By : MadSock - August 05, 2014, 11:17:10
Dofus used to be so carefree game and diverse, where people can enjoy different ways. Hardcore can s…...
The : 2014-08-05 11:17:10
28 / 996 August 19, 2014, 21:41:40 By : Thundering
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Goultarminator final phases ahoy! NEWS 
By : [Nerodos] - August 14, 2014, 18:00:00
The Goultarminator 6 selection phase is over! For 35 servers, the adventure stopped in its tracks yesterday. But for the 16 qualified servers' 64 teams, the fun is over, the real thing is about to begin. See you  on Tuesday, August 19 at 7PM (DUT) for the finale phases launch!  During the last two weeks, the 199 teams participating in this sixth edition of the Goultarminator have been bat...
The : 2014-08-14 18:00:00
8 / 308 August 19, 2014, 20:41:20 By : winner-1
Thread opened Thread closed  
Noh Set AnkaTracker 
By : rng2kill - March 08, 2014, 08:06:03
I want the noh set, except I can't find how to get it anywhere. It's not even on the Dofus Website, …...
The : 2014-03-08 08:06:03
15 / 1416 August 19, 2014, 17:27:46 By : [Izmar]
Thread opened Thread closed  
Best Fight to Hit Level 200
By : VoidofSouls - August 16, 2014, 05:34:20
This was my idea: Find the weakest monster I could fight that would give me the 3 experience I needed to hit level 200. I settled on a Daredevil Crab from Incarnam as the Lil Piwis and other monsters in Incarnam either gave 0 experience or were stronger than the other monsters that would give a little. The result: This is my first level 200 character. I've been around since 2008, but only re...
The : 2014-08-16 05:34:20
5 / 263 August 19, 2014, 12:24:58 By : -Nightshade-
Thread opened Thread closed  
Where can I see the new sets?
By : GummYbearPowerUp - August 19, 2014, 01:16:24
So somebody told me about some crazy powerful int eca set hidden in the new updates and gullible me was intrigued, so I'm trying to get a good look at the new items, but I can't seem to find them in the market, and I don't know where they're at on the site. Wasn't there a place on the main site where you could see all items? If so, please help me find it....
The : 2014-08-19 01:16:24
2 / 110 August 19, 2014, 03:28:57 By : Revil-Nunor
Thread opened Thread closed  
How to obtain this Hat? AnkaTracker 
By : mythici - August 15, 2014, 16:09:21
Click here ~ Hat F…...
The : 2014-08-15 16:09:21
10 / 440 August 19, 2014, 00:03:37 By : Gunnerwolfang
moved  
moved : Opinions on Multiaccounting
By : RebelSketchy - August 18, 2014, 01:09:07
Heyy, I just wanted to say that Multiaccounting is no doubt the best thing you can do, IF you can keep up with the monthly payments on all the accounts for p2p. The reason i think this is because each other character you put into the fight you get more prospecting = higher chance for more mats and sometimes you to get stuff like gobball items (From gobball dungeon). Also you dont need to recr...
The : 2014-08-18 01:09:07
-- / -- August 18, 2014, 02:28:20 By : Gunnerwolfang
Thread opened Thread closed  
Oldschool or Newschool?
By : Gunnerwolfang - August 15, 2014, 01:07:32
Basically, I have a question... Would you like dofus to retain it's basic system/artworks or would you compromise some changes if it would bring in new players? Example: Would you allow more PvP system to draw in more new PvP players? Would you allow P2W items to bring in more new wallet warriors? Would you allow more cartoony characters to bring in more new younger players?...
The : 2014-08-15 01:07:32
33 / 632 August 17, 2014, 17:44:18 By : Leduruk
moved  
moved : need guild
By : icancrit11 - August 17, 2014, 08:36:08
Im looking for an active guild on rosal (preferably aeon) to join.I am a 147 iop....
The : 2014-08-17 08:36:08
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Thread opened Thread closed  
Epic Server
By : Newbinblue - August 15, 2014, 14:23:58
i think there needs to be some rewards for playing on a permadeath server like this, like if you play on heroic server you get 3x exp/loot so its worth this risk, this server offer high risk with no reward, the rule of thumb with full loot or permadeath servers is Rewards over Risk this server doesnt even have dead mobs that have your gear when you die or even double exp/loot >.> the only thing ...
The : 2014-08-15 14:23:58
2 / 162 August 16, 2014, 15:49:52 By : [MOD]Fiora
Thread opened Thread closed  
Question about Astrub
By : ZaneH1359 - August 13, 2014, 18:31:44
Specifically the Markets I just was wondering why there isn't a pet or scroll market in Astrub? Has it ever been said why th…...
The : 2014-08-13 18:31:44
4 / 149 August 16, 2014, 03:51:36 By : VoidofSouls
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moved : Omni set for Iop HELP
By : pwntheclown - August 16, 2014, 01:19:16
hey guys im a level 199 iop and wanting to become Omni just wondering what best set/pieces wou…...
The : 2014-08-16 01:19:16
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Thread opened Thread closed  
Beta Server Client?
By : Molten-Squid - August 16, 2014, 00:42:41
So my beta up-launcher is going all whack and i was gonna re-download beta but i don't remember th…...
The : 2014-08-16 00:42:41
1 / 53 August 16, 2014, 00:49:43 By : Revil-Nunor
Thread opened Thread closed  
Epic Server Beta: Mortal Kombat in PvM! NEWS 
By : [Izmar] - August 13, 2014, 17:20:00
His name is Shadow and his goal is death... your death. No more will you enjoy the soothing touch of the Phoenix statue, because on Shadow's server, the monsters will have their revenge! Welcome to the beta of the Epic Server! Will you be the first hero of this new hardcore PvM server? Please enjoy an instructional video on your ultimate demise below... On the Epic server, it's like you...
The : 2014-08-13 17:20:00
13 / 453 August 15, 2014, 20:17:03 By : justapie
Thread opened Thread closed  
whats the most populated server?
By : icancrit11 - August 14, 2014, 21:30:43
I was wondering which english server has the highest population, Rosal has been my home server for m…...
The : 2014-08-14 21:30:43
6 / 214 August 15, 2014, 05:31:44 By : Revil-Nunor
Thread opened Thread closed  
Kideebom is waiting for you off the shore of Frigost! NEWS 
By : [Izmar] - August 12, 2014, 10:00:00
Myths and legends have been told for years of this magestic, powerful creature... And now that we've found her, we can't let her die! The Whale of Frigost is beached and suffering on Albatrocious Rock. Her survival depends on you!  Her whale song has become a dirge! The queen of the oceans is stranded on Frigost. Captain Pawl Ouatnos, master of the Sea Chafer, has brought news of her ...
The : 2014-08-12 10:00:00
15 / 530 August 15, 2014, 01:08:46 By : NELSON-MAGNO
moved  
moved : IOP POWER END GAME SET
By : pwntheclown - August 15, 2014, 00:09:10
Hey guys :) Im a lvl 199 intel iop right now since im nearing end game i was wondering what power…...
The : 2014-08-15 00:09:10
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Thread opened Thread closed  
Server Comparison (English Speaking)
By : ElectroCharged - August 11, 2014, 05:12:30
So yeah.. Hey everyone I'm coming from a latin american server to a English speaking one since my co…...
The : 2014-08-11 05:12:30
3 / 217 August 13, 2014, 19:10:28 By : AlphaWarrior
Thread opened Thread closed  
Character colors
By : skaJ- - August 11, 2014, 18:41:25
Is there a way or place i can check and see what the exact color pattern of my character is? (as in …...
The : 2014-08-11 18:41:25
1 / 164 August 13, 2014, 08:26:48 By : matko
Thread opened Thread closed  
How Lucky were you? (Mystery Box Openers)
By : MadSock - May 23, 2014, 16:53:37
Well, these days are some good early Summer days to test your luck, more so for the rich than the poor (sadly!). Are you one of those lucky few, being smiled upon by God Ecaflip himself? Let's share what we received for those of us who took a peek in a Mystery Box! --- I brought a total of 6 from which I got 1 Mimisymbic, 2 Fairyworks, 1 Just Shield, 1 Just Cloak, and 1 Jellufo. --------...
The : 2014-05-23 16:53:37
33 / 1550 August 13, 2014, 05:26:54 By : PaPaCiToLoKo
moved  
moved : Dofus Wont Work AnkaTracker 
By : Anonymoust - August 12, 2014, 22:39:20
I have windows 7. I downloaded Dofus and the icon is on my Desktop. But when i click on it, it will …...
The : 2014-08-12 22:39:20
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Thread opened Thread closed  
Hey, need some friends to play with
By : redyron - August 05, 2014, 09:00:08
Hey ^^ , Im Agi-King (Cha based cra level 104) and i need someone to play with, so write there ↓ if u wanna play with me a lot :D wtf my picture is SO old :blink: ←...
The : 2014-08-05 09:00:08
1 / 171 August 12, 2014, 05:13:14 By : ataman
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DOFUS on browsers: phase 2 NEWS  * 1 2 
By : [Nerodos] - July 07, 2014, 16:30:00
Finding your characters and playing DOFUS from a browser, wherever you are: this is the goal of the hard work our teams are doing. After a first closed beta phase that was only for Premium accounts, let's take this up a notch! Now, it is 50,000 players, hand-picked amongst our oldest active subscribers, that will participate in the beta!As a reminder: DOFUS on browsers is just like the DOFUS y...
The : 2014-07-07 16:30:00
56 / 1307 August 11, 2014, 22:11:47 By : staajn
Thread opened Thread closed  
2 man team with an int osa.
By : aarooking77 - August 11, 2014, 04:30:50
Should I form a team of 2? With what? Hi. So, I;m currently a level 112 int osa, and I was thinking about adding a new character to form a team of 2. I realize teams aren't super useful until they get to the 4 mark, but I plan on expanding as I level. Any good ideas on if I should add a new character, and what they should be? Thanks. Edit: Note that I am just looking for this character to help with casual fighting....
The : 2014-08-11 04:30:50
4 / 130 August 11, 2014, 11:41:28 By : Winterheart
moved  
moved : treasure hunt a dissapointment
By : IdwellinMoria - August 11, 2014, 00:16:54
Today I decided to try go treqasure hunting.I chosed for a lvl 200 chest, took me a while to hunt it…...
The : 2014-08-11 00:16:54
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Thread opened Thread closed  
Just came back, And made a new char
By : -Orio- - August 10, 2014, 07:10:53
need advice/help Just came back to dofus after a real long break, I just remade and iop and got 35 help because of 4x…...
The : 2014-08-10 07:10:53
2 / 151 August 10, 2014, 22:09:26 By : -Orio-
Thread opened Thread closed  
Advice for old player?
By : Jjoshuar - August 10, 2014, 12:18:39
Just downloading the game now coming back from a long ass break, totally forgot about the game all t…...
The : 2014-08-10 12:18:39
1 / 129 August 10, 2014, 16:26:21 By : MadSock
Thread opened Thread closed  
2.22 Update: The Frigost Whale NEWS 
By : [Nerodos] - August 08, 2014, 16:00:00
Ten years they've been looking for her! Simple myth to some, reality to others, the Frigost whale has finally resurfaced. Discover in video the Albatrocious Rock, where she washed ashore. Follow the campaign led by the Sea Chafer's crew to save her from a deadly intoxication!    As soon as Tuesday, August 12, the 2.22 update will be signalling a SOS: help the Sea Chafer's ca...
The : 2014-08-08 16:00:00
9 / 390 August 10, 2014, 14:34:11 By : Nerd-Tease
Thread opened Thread closed  
Stuck on a quest.
By : Elegance-Xx - December 27, 2012, 00:43:58
So the More Royalist Than The King achievement, I'm stuck on Tenth Allister Quest . I've done…...
The : 2012-12-27 00:43:58
8 / 1035 August 10, 2014, 03:29:47 By : natliraren
moved  
moved : Having trouble p2ping
By : adamfive - August 01, 2014, 00:00:43
When i go to subscribe on any of my 8 accounts i get a message saying ''Your payment could not be cr…...
The : 2014-08-01 00:00:43
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moved  
moved : To all Indians that used to p2p from mobile.
By : donmasa - August 09, 2014, 17:29:47
( zong ) So i had sent ticket few days ago and i got a reply back. The zong is removed so we basically got no…...
The : 2014-08-09 17:29:47
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