First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.
Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.
Thank you for reading this message, and here's to a better support future for the English community. =)
UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.
This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.
Typos and spelling mistakes Options
|Title||Replies / Views||Last action|
|39 / 5272||May 21, 2014, 17:05:29 By : Nhipia|
|143 / 10697||April 14, 2014, 21:05:50 By : Revil-Nunor|
[Tutorial] Help! When I run DOFUS 2.0, everything is in French!
By : HarvestPale - August 26, 2010, 11:30:09
Worry not, brave adventurer, here's how to fix your problem:Look at the top-right corner ...
The : 2010-08-26 11:30:09
|2 / 6050||August 18, 2011, 20:55:23 By : [MOD]Fiora|
|1 / 5441||March 18, 2010, 09:44:38 By : HarvestPale|
Please do not post bug reports here
By : HarvestPale - March 18, 2010, 09:41:48
A reminder: QUOTE This forum is for typographical errors - that is, errors caused by a slip of the finger while typing - and other spelling or grammar-related mistakes you find in-game. It is not to be used to report bugs, scammers, hackers, botters, harassers, or anything else. The translation team has access to the game text files; we can change text in-game. This means we can correct spel...
The : 2010-03-18 09:41:48
|0 / 4339||March 18, 2010, 09:41:48 By : HarvestPale|
|1 / 39||Yesterday - 17:57:10 By : Revil-Nunor|
|0 / 30||July 29, 2014, 23:31:33 By : NELSON-MAGNO|
|1 / 31||July 29, 2014, 21:40:51 By : Mishna|
moved : Image Mismatch?
By : Doombyte - July 16, 2014, 06:31:55
It seems that the piwi feathers have taken the sprites for a number of items, such as chafer bones, blue and green larva skins. those are the only ones i can see for now, i am unsure if this is a temporary glitch or one that is persistent but i might as well let you guys know I understand this may be a small bug, and may need to be directed to the proper channels...
The : 2014-07-16 06:31:55
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|0 / 83||July 14, 2014, 16:50:24 By : Mishna|
|0 / 110||July 08, 2014, 10:55:01 By : Matasasas|
|1 / 80||July 07, 2014, 17:47:14 By : Revil-Nunor|
|0 / 91||July 02, 2014, 17:29:29 By : CompetentDust|
|0 / 117||June 23, 2014, 03:30:43 By : BluSkies|
|9 / 232||June 19, 2014, 08:22:48 By : matuker|
|0 / 93||June 16, 2014, 22:21:37 By : BluSkies|
|0 / 69||June 16, 2014, 22:19:24 By : BluSkies|
|0 / 82||June 13, 2014, 13:37:58 By : gravedoom1|
Achievement Title Capitalization
By : BluSkies - June 10, 2014, 18:24:02
I don't think any of the other threads in this section address this issue directly and since this thread seems pretty old I thought I should just make a new thread for this. So I recently went through the list of Achievements for a little pet project of sorts and one of the things that kept tripping me up was the two different styles of capitalization used when it came to Achievement names. I ...
The : 2014-06-10 18:24:02
|0 / 102||June 10, 2014, 18:24:02 By : BluSkies|
|1 / 129||June 10, 2014, 16:04:40 By : BluSkies|
|0 / 57||June 10, 2014, 15:41:36 By : gravedoom1|
By : gravedoom1 - June 10, 2014, 14:07:58
Just Another Prick should be changed. Also the Frigostian Temping should be at the bottom as it's in the original achievement list. Just found that the achievement Disruptive Intruders isn't needed anywhere, so it could as well be inserted here....
The : 2014-06-10 14:07:58
|0 / 65||June 10, 2014, 14:07:58 By : gravedoom1|
|0 / 129||June 07, 2014, 01:46:25 By : Sackrace|
Bonta Alignment Quests #53+
By : BluSkies - May 26, 2014, 23:04:05
I'm not sure if you are working on the Alignment quests at the moment but I was working on them and spotted these two errors so I thought it might be worth it to mention them here. Also I'm not sure if anyone else has mentioned them before, if they have, my apologies. Bonta Quest #53: A Game of Hide and Seek: NPC Dialogue: Nara Dragobutt in Purple Bwork Leather has been renamed to Purple ...
The : 2014-05-26 23:04:05
|3 / 334||June 07, 2014, 01:45:32 By : Nhipia|
|2 / 158||June 05, 2014, 03:41:22 By : Nhipia|
|0 / 97||June 04, 2014, 00:04:31 By : tweekeer|
|0 / 108||June 03, 2014, 13:15:24 By : Gripply|
By : Nhipia - June 02, 2014, 21:55:31
This Ear shouldn't be capitalised since it's not part of the item's name. The correct name of the item is Golden Wheat Flour. Might as well uncapitalise the Bread in the description. Another case of Magic flour and a capitalised Bread. Usable sounds a bit weird in this context. Edible would work better....
The : 2014-06-02 21:55:31
|2 / 124||June 02, 2014, 23:17:08 By : Nhipia|
|3 / 127||June 02, 2014, 22:57:32 By : kubala55|
|4 / 123||June 02, 2014, 22:18:07 By : kubala55|
|1 / 227||June 02, 2014, 17:09:30 By : kubala55|
By : Nhipia - May 29, 2014, 09:09:15
Why are they called Runes? They're being sold in the Miners' Market - not in the Rune Market. The Signature Rune is also being sold in the Miners' Market. The devs aren't probably going to add some kind of a new Profession Runes category in the Rune Market, so I suggest you change these misleading Rune parts into some other, less-misleading synonyms....
The : 2014-05-29 09:09:15
|1 / 149||June 01, 2014, 20:11:22 By : kubala55|
Re-report: Fish & Meat - Error Overload
By : Nhipia - May 31, 2014, 23:10:22
It's been almost two years since I reported these. I checked the French version today and it seems like most of them have been fixed, but the English ones still remain erroneus. Attempt #2, go! There's no difference between the names of fresh/cooked Crab Sticks. This is now fixed on the French version. Another inconsistency that has been fixed on the French version. ...
The : 2014-05-31 23:10:22
|0 / 116||May 31, 2014, 23:10:22 By : Nhipia|
|0 / 86||May 31, 2014, 18:10:25 By : BluSkies|
|0 / 93||May 31, 2014, 17:58:05 By : Nhipia|
|0 / 81||May 31, 2014, 16:29:10 By : Nhipia|
|2 / 104||May 30, 2014, 22:36:16 By : BluSkies|
|0 / 80||May 29, 2014, 00:51:06 By : InuzukaKiba|
|3 / 197||May 27, 2014, 08:32:52 By : mandh|
|0 / 91||May 26, 2014, 04:52:49 By : Nhipia|
|3 / 145||May 20, 2014, 04:27:55 By : Revil-Nunor|
|1 / 217||May 15, 2014, 17:57:33 By : [Reaj-Knorg]|
Calling a Bosom
By : Nhipia - May 15, 2014, 15:26:40
is an anagram for Magic Balloons. Time to patch them up! The Yellow and Blue descriptions don't match the French versions. They're just copypastes of the Red description. This part doesn't make any sense anymore. The Trool Fair's unusable Balloons were replaced with the Magic Balloons years ago. Although the unusable Balloons still exist, they can't be obtained anymore....
The : 2014-05-15 15:26:40
|0 / 129||May 15, 2014, 15:26:40 By : Nhipia|
|1 / 200||May 14, 2014, 18:05:35 By : [Nerodos]|
|3 / 204||May 13, 2014, 17:42:09 By : Revil-Nunor|
By : Nhipia - October 16, 2013, 16:58:37
You changed The Madoll's description from The Madoll is made of Chafer's bones. It finds pleasure in teasing the caster's enemies. to This doll causes your enemies to lose AP. so perhaps you could also update The Ultra-Powerful's description to explain its role in a fight on it. The Dopple descriptions could use such an update too: Voilà. In case you didn't notice it, I edited t...
The : 2013-10-16 16:58:37
|4 / 510||May 06, 2014, 15:34:42 By : [Tahzutu]|
Typos in "Notes for Version 2.16"
By : Private-Prinny - October 22, 2013, 16:59:52
Alliances and guilds: [*]A devblog article dedicated to the changes brought to the Alliance system is available here: Click here[*]A new reward system has been added: over time, prisms will generate nuggets that will only be obtainable by winning a KotH phase (Kind of the Hill). The quantity of nuggets generated by a prism will be directly dependant on the area level in which the prism is located....
The : 2013-10-22 16:59:52
|1 / 228||May 06, 2014, 12:23:39 By : [Tahzutu]|
|7 / 517||May 06, 2014, 12:08:16 By : [Reaj-Knorg]|
|1 / 195||May 06, 2014, 12:04:46 By : [Tahzutu]|
|2 / 219||May 06, 2014, 11:30:19 By : [Tahzutu]|