First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.
Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.
Thank you for reading this message, and here's to a better support future for the English community. =)
UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.
This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.
Zenith Discussions Options
|Title||Replies / Views||Last action|
Community suggestions that have made it into the game
By : Tropical-Ace - October 06, 2012, 18:18:40
Hey everyone, I've been tasked with the honor of finding all of the suggestions made by the members of the international community that have made it into the game. I searched high and low for all of these suggestions reading about 60 pages worth in the suggestion box (Which is about 2700 threads) All of the suggestions. So a few things to note, None of these suggestions have anything to do w...
The : 2012-10-06 18:18:40
|22 / 2435||June 30, 2013, 17:33:00 By : polopin|
RECRUITMENT: Community Discussion Team
By : JoinTheZenith - June 27, 2013, 18:05:07
The Zenith is recruiting new players for its Community Discussions Team. This volunteer position serves the players of the English Community by researching player concerns and opinions over a variety of topics. Tasks: [*]Sourcing active topics of discussion from the English player base from several sources (forums, their own servers, test servers). [*]Starting discussion threads on the publ...
The : 2013-06-27 18:05:07
|0 / 893||June 27, 2013, 18:05:07 By : JoinTheZenith|
RECRUITMENT: Translation Team
By : JoinTheZenith - June 27, 2013, 18:02:30
The Zenith is recruiting 3 new players for its Translation Team. This volunteer position serves the players of the English Community by translating summaries created by the Summarizer Team and translating posts and responses created by the French Dev Team on the private Zone 48 threads. The translation team also translates noteworthy posts from the French forums that would benefit the EN community...
The : 2013-06-27 18:02:30
|0 / 786||June 27, 2013, 18:02:30 By : JoinTheZenith|
|0 / 1022||February 14, 2013, 05:02:44 By : Relious|
What is the Zenith?
By : Izmar - May 14, 2012, 12:55:17
The Zenith is a collection of experienced and well-rounded players who are responsible for reading and collecting all of the opinions and input of our community about DOFUS, and then summarizing these opinions for the developers. They are people of exceptional talents: curious, intelligent, diplomatic, eloquent, experts in English, respectful, and above all... they love DOFUS. The members of ...
The : 2012-05-14 12:55:17
|0 / 2857||May 14, 2012, 12:55:17 By : Izmar|
A general guide to the Dofus development process
By : Izmar - May 10, 2012, 19:37:40
Major Dofus updates are usually released approximately every three to four months. This means that the game usually receives one major update a season. Major updates are marked by a change in the second version number, such as 2.5 changing to 2.6. Major updates often include large changes to the game, such as new content, new systems, or new items. Major updates nearly always include a large numbe...
The : 2012-05-10 19:37:40
|0 / 2240||May 10, 2012, 19:37:40 By : Izmar|
[Mandatory Reading] How to post respectfully
By : Izmar - April 14, 2012, 23:26:01
Treating others with respect means that you treat them as you would want someone else to treat you. It means assuming that others on the forums are fellow human beings who have the same rights of expression as you. It means seeking to understand others and taking their feelings into consideration. It means that if someone posts faulty information, we should respond politely if we correc...
The : 2012-04-14 23:26:01
|1 / 2265||April 23, 2012, 14:59:58 By : Izmar|
Who's Who? - A Guide to Devs, CCMs, and Zenith members
By : Izmar - April 17, 2012, 18:41:19
In order to help everyone stay informed about who might be doing the talking about specific DOFUS issues, here's a brief guide to some of the devs that might be rendering opinions on the suggestions and comments of our community. -= Development Team =- Lichen: Head Designer of DOFUS and lead of the DOFUS Game Design team, does lichen really need any introduction? ;) Well, we'll give him on...
The : 2012-04-17 18:41:19
|2 / 3485||April 17, 2012, 18:41:19 By : Izmar|
Feca Balancing Thread
By : Relious - February 14, 2013, 02:53:41
The previous Zenith Feca thread was devoted to the shield merger proposed once upon a time. In light of the new information received with the Devblog for 2.10 (posted below), we have constructed a permanent home for Feca balancing. We will prepare a more in depth post with solid probing questions and a little history as per usual in March. For now however, let us discuss all things Feca. ...
The : 2013-02-14 02:53:41
|160 / 8581||July 30, 2014, 13:58:53 By : Winterheart|
|128 / 6964||July 30, 2014, 13:46:43 By : Winterheart|
By : surgray - May 27, 2012, 00:48:57
we like the bombs, the bombs that go boom~ Rogues started off on very shaky ground. They were the first new class and everyone wanted to try them but initial balance issues resulted in no one sticking with their new characters, causing them to be very underrepresented. There have been major changes to Rogues since then that have greatly increased their power as well as playability. The people that have stayed with the class have found them...
The : 2012-05-27 00:48:57
|76 / 6391||July 29, 2014, 12:12:51 By : natliraren|
|243 / 9093||July 22, 2014, 17:40:28 By : Myth-slayerrrr|
|161 / 9180||July 17, 2014, 10:36:47 By : bobo-me|
|322 / 17009||July 13, 2014, 18:25:07 By : nicejhe|
|489 / 20243||July 01, 2014, 14:41:54 By : Lynn-Reiginleif|
2.21 Spoiler - Taken from the French Official Forums
By : Makutu - May 28, 2014, 17:05:42
Dear community, Please find below the translation of two posts we felt would be of interest to you all. My sincere apologies for any typos or errors in translation. Posted today, by Sylfaen on the French OF As explained here*, the redesign of Fecas must be postponed because the timing is not appropriate for an extensive gameplay change to a class. However, the 2.21 update is...
The : 2014-05-28 17:05:42
|149 / 5914||June 20, 2014, 04:35:44 By : Aqua|
Equipment and Sets - Topic of the Month (December)
By : vagabaka - December 05, 2012, 03:08:26
In [url=http://forum.dofus.com/en/1092-zenith-discussions/232288-topic-month-voting-november&page=1# ...
The : 2012-12-05 03:08:26
|49 / 3121||June 11, 2014, 18:42:01 By : HeadMasterWhompus|
Your questions... ANSWERED!
By : [Izmar] - September 20, 2013, 18:30:00
As we announced at the start of the September, in honor of Ankamerica Month, Lichen agreed to work together with our Zenith team to collect and answer some of the English Community's most pressing questions. So you asked questions, you voted, and now... the answers are here! Disgustus: Speaking only for myself, I feel that Farmer/Baker are too strong against Hunter/Butcher, Fisherman/Fishmon...
The : 2013-09-20 18:30:00
|83 / 4284||June 03, 2014, 02:45:38 By : StalenW|
By : Tropical-Ace - May 31, 2012, 02:19:35
The year was 236, Jullier. A faint smell of beer blows over Astrub, coming from the Northeast...A bridge is built, and adventurers coming from the four corners of the World of 12 run to explore this Island, which hints at mysteries to unfold... Before the 2.4 update, Pandawas were one of the most untouched classes in the game. They were full of an abusable array of spells such as (but not limi...
The : 2012-05-31 02:19:35
|47 / 4015||June 01, 2014, 22:30:53 By : Lynn-Reiginleif|
|312 / 15672||May 23, 2014, 23:20:31 By : StalenW|
|7 / 543||May 23, 2014, 07:22:48 By : OhGurl|
|46 / 3333||May 20, 2014, 00:23:30 By : skultaker|
By : Electricotter - June 11, 2012, 14:49:08
The many faces of balance. The Masqueraider class is one of the newest additions to the World of the Twelve. They utilize many complex mechanics such as having multiple states which dictate their abilities, superb but conditional movement skills, and a unique array of shields based on Vitality. With each Mask there is an accompanying role: [*]Classic Mask is more tanking-focused.[*]Psychopath Mask is more damage-focuse...
The : 2012-06-11 14:49:08
|68 / 4427||May 06, 2014, 14:33:55 By : Schmendrick|
By : Electricotter - May 16, 2012, 17:15:44
A discourse on everything Sacrier. Sacrier's are a much debated class. While it is true that several of their spells are outdated (Foot and Assault namely), still others are deemed rather powerful (Sacrifice and Stat Punishments for example). It is safe to say that basically every Sac spell has been talked about either on the forums or in game extensively. It is with some deliberation that we have decided to initiate an off...
The : 2012-05-16 17:15:44
|760 / 32186||May 01, 2014, 21:00:52 By : drayr|
By : Relious - May 23, 2012, 17:49:13
Soliciting Feedback and Suggestions for the Enutrof Class The Enutrof class follows the theme of a treasure hunter. From the lore of Dofus, they are disciples of the covetous dragon deity Enutrof. Thematically, this is displayed in their use of shovels as a primary weapon and manifested in their spells. They also have shovel, loot-sack, and treasure chest summons to further demonstrate this theme. Mechanically, this is expressed in an innate prospe...
The : 2012-05-23 17:49:13
|118 / 8539||May 01, 2014, 15:34:52 By : Lynn-Reiginleif|
|40 / 3369||April 10, 2014, 04:06:07 By : BluSkies|
By : Relious - February 14, 2013, 02:00:37
Please review the following questions aimed at beginning or prospective Foggernauts: How accessible do you find the Foggernaut class to be? Is is too difficult to pick up? Are there particular mechanics which you find intimidating or don't understand?...
The : 2013-02-14 02:00:37
|76 / 4248||April 08, 2014, 21:31:59 By : Nerd-Tease|
|101 / 6319||March 30, 2014, 10:07:28 By : markking|
By : Electricotter - August 13, 2012, 01:24:22
Let's talk about CC The content of this topic revolves around a post made by Lichen concerning weapons and a merger of two threads in response. (LINKZORZ ) Let us focus, initially, on the key, opening points, of Lichens post: Weapons cause too much damage at medium and high level (there are concerns at almost every level, even if the problems seem more important at very high levels). (1) Weapon damages are nec...
The : 2012-08-13 01:24:22
|82 / 5705||January 02, 2014, 19:43:09 By : seuboi|
|51 / 2048||December 05, 2013, 15:05:40 By : SecondtwoNone|
Emerald Dofus Buff - Topic of the Month (October)
By : vagabaka - October 11, 2012, 04:43:48
This month's topic comes from Giga-Biga-Bowser: Emerald Dofus improvement. Again. A related topic. Third time's the charm, right? The Emerald Dofus' worth in the eyes of the some members of the community has been decreasing for a long time: first came the overall increase in base HP for all characters (1.27, April 2009), but there were still enough empty Dofus slots to make it appealing enough....
The : 2012-10-11 04:43:48
|87 / 5528||December 02, 2013, 13:24:59 By : Giga-Biga-Bowser|
By : Electricotter - August 31, 2013, 22:10:07
5 questions Greetings Pangea! We at the Zenith are happy to announce that in honor of Ankamerica month we will get to ask 5 questions of the infamous, the mysterious, the quixotic, Lichen. These questions will be screened by the Zenith team. As such there are some ground rules: Anything relating to 1.29 will be immediately disregarded. Anything that has already received an official answer will...
The : 2013-08-31 22:10:07
|95 / 4867||October 08, 2013, 16:39:46 By : MarcuxJamie|
Topic of the Month becomes the Community Involvement Initiative
By : Electricotter - June 07, 2013, 22:27:17
Greetings Pangaea! We at the Zenith have some news for you concerning the Topic of the Month. The ...
The : 2013-06-07 22:27:17
|14 / 1290||August 30, 2013, 14:46:39 By : Tropical-Ace|
Spell Point Scrolls - Topic of the Month (November)
By : vagabaka - November 07, 2012, 23:40:50
In October's voting thread, discarder / Leyline proposed to talk about an alternative method to obtain spell point scrolls beside kolossium, and received the most votes (16): An alternative than Koloing for spell points. Be it dopples (ugh), resource grinding (lil better), or questing (ugh). Anything is better (for me) than hoping that I can win a fight everyday to get the tokens I need... I don'...
The : 2012-11-07 23:40:50
|224 / 10569||August 28, 2013, 16:00:06 By : seuboi|
Guild Management - Topic of the Month (March)
By : vagabaka - March 04, 2013, 15:41:42
In Janurary-February's voting thread, ZEROxz's suggested topic of guild management received the most votes (25): There should probably be a guild management thread, I'm extremely surprised no one has mentioned anything about it, but the guild system seriously needs a new system and overhaul. Guilds provide a primary way for many of us to interact with other players. They also play a role in the ...
The : 2013-03-04 15:41:42
|31 / 2190||August 14, 2013, 03:05:17 By : InuzukaKiba|
The Zenith is recruiting translators and team members
By : [Izmar] - July 02, 2013, 00:01:00
It's been over a year since we first announced the formation of the Zenith team. In that time, we've all learned a lot about the community, the developers, and each other. Now, it's time for this team to grow again. Will you be one of the chosen few to help represent your server and the Dofusians of Pangea, not with a sword, but with your diplomacy and intellect? The Zenith team is c...
The : 2013-07-02 00:01:00
|53 / 2210||July 16, 2013, 14:30:23 By : wonderous-yenthe|
Feca Shield Merger
By : Bujax - April 25, 2012, 23:39:20
suggestions after merging of the armors With the merging of Feca armors in talk for a long time (it's likely to happen after the vuln merge) fecas would have 3 new spell slots to occupy. There were quite a few threads about it with some good ideas: - Click here - Click here - Click here - Click here - Click here Interesting new mechanics that have been suggested (both on the public forum and in the Zenith): - Ice glyph ...
The : 2012-04-25 23:39:20
|286 / 16988||July 12, 2013, 21:30:52 By : gavi|
Exchange for Characteristics Scrolls - Topic of the Month (May)
By : SilentRevenge - May 13, 2013, 10:46:31
Hey everyone Our apologies for the delay of this thread seeing the light of day, we hit a small c ...
The : 2013-05-13 10:46:31
|37 / 2727||June 14, 2013, 03:02:04 By : PaPaCiToLoKo|
The Future of Healing
By : Electricotter - September 26, 2012, 03:15:29
Here we shall discuss the merits of healing, in all forms. Healing is a core element of Dofus which has seen little to no changes in many years. The purpose of this thread is to discuss certain fundamental aspects of healing along with certain elements of the game which impact healing. Before we get too deeply into it, here are some current facts about healing: [*]1 point of Intelligence increases Healing by 1%, similar to how stats effect damage.[...
The : 2012-09-26 03:15:29
|181 / 7493||April 18, 2013, 21:37:15 By : discarder|
Topic of the Month Voting - April
By : vagabaka - March 04, 2013, 15:45:55
In January-February's Topic of the Month Voting Thread, The topic Guild Management by ZEROxz got the most votes: 25. You can now share your thoughts in March's Topic of the Month thread. This thread is for suggesting and voting for the next (April) Topic of the Month. General Rules: [*]this is not a discussion thread: if you do not like an idea, simply do not vote for it.[*]if you have an...
The : 2013-03-04 15:45:55
|30 / 1738||April 12, 2013, 14:48:04 By : DragonmasterLance|
By : Bujax - April 23, 2012, 21:35:32
Suggestions for improvements and new spells We've decided to take some of our Zenith discussions to the rest of the community. Here's our first open brainstorm topic: elementary spells. Here's the original discussion in the public Zone 48 forum (google translated): Click here The main suggestions for the existing spells seem to concern decreasing their AP costs, eliminating potential strategic abuse (e.g. making summons heavy/roote...
The : 2012-04-23 21:35:32
|121 / 6907||April 07, 2013, 01:05:42 By : Electricotter|
Improving the New Dungeon System--Topic of the Month (August)
By : Electricotter - August 01, 2012, 22:12:52
A dialectic on the pros, cons, and direction of the new system. In July's voting thread New Dungeon System topic by Ecademort aka Scarbon got the most votes (25): Improving the improved dungeon system. There have been many complaints regarding this new system, and a topic to organize the specific pros and cons would be helpful to give our feedback to the devs. Aside from the points noted in other threads (for example, lower XP for small groups and solo play...
The : 2012-08-01 22:12:52
|28 / 2501||March 17, 2013, 21:22:57 By : polopin|
|18 / 1370||March 08, 2013, 15:58:22 By : DragonmasterLance|
Market Interface Improvements - Topic of the Month (January - February)
By : vagabaka - January 24, 2013, 15:42:03
We apologize for the late posting of this month's topic. As January is almost over, this will also act as February's topic of the month. In December's Topic of the Month voting thread, MamoChiba made suggestions for improving the market user interface and received the most votes (7): I improved my suggestion about market and combined it with another idea of an auction house to make it more app...
The : 2013-01-24 15:42:03
|16 / 1530||February 24, 2013, 20:34:25 By : Disgustus|
|0 / 406||February 22, 2013, 22:44:24 By : Tropical-Ace|
|3 / 619||February 09, 2013, 17:48:55 By : Disgustus|
By : Relious - October 27, 2012, 22:01:35
An attempt to assess the status of server economies. With the introduction of server transfers came the convenience of taking your character and some of its wealth to a new server to experience new, fresh territory, grand new guilds, hook up with friends you only knew from a test server or IRC, and one small side effect: Grand-scale economic turmoil. We have faced a lot of swift fluctuations in prices and individual servers have experienced b...
The : 2012-10-27 22:01:35
|9 / 1271||February 04, 2013, 10:42:48 By : IopWrath|
|12 / 2419||January 08, 2013, 22:05:08 By : Iathen|
Dofus Obtaining System -- Topic of the Month (July)
By : Nikto - July 04, 2012, 00:25:07
You vote for it, now it is time to discuss it! In June’s Topic of the Month Voting thread Dofus Obtaining System topic won with 45 votes. This thread is devoted to discussing it. Feel free to share your concerns, thoughts regarding the existing system, and improvement suggestions. The original topic suggestion was: Redo the dofus obtaining system. Currently obtaining a dofus is more dependent on luck than effort and hard work. Players al...
The : 2012-07-04 00:25:07
|98 / 6493||December 30, 2012, 20:06:31 By : Giga-Biga-Bowser|
|2 / 648||December 11, 2012, 09:39:02 By : MamoChiba|