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English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

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Forum threads
Thread opened Thread closed  
Can't log in to my Dofus account (Dofus Battles Gifts)
By : gamemasternl - February 22, 2014, 02:18:12
Login displays an empty white pop-up Whenever I click on Bonus Gift > Log in in Dofus Battles 1 or 2, I get to see an empty white pop-u…...
The : 2014-02-22 02:18:12
4 / 757 May 09, 2014, 12:00:24 By : gamemasternl
Thread opened Thread closed  
Support For Android Market
By : MudBiker - August 19, 2011, 00:15:24
Those who want Dofus Battles android post here I'm here to start a thread that gives support toward making Dofus Battles available on the android m…...
The : 2011-08-19 00:15:24
18 / 5617 January 02, 2014, 09:10:33 By : Paris-Ronaldo
Thread opened Thread closed  
Dofus : Battles ; Tips and Tricks, and I'm stuck
By : ClauseTheFish - June 17, 2011, 16:50:16
Don't ya hate being stuck? Currently, I am doing the South Gate, at Genious difficulty, already did the other two, I'll post ho…...
The : 2011-06-17 16:50:16
3 / 2844 July 15, 2013, 08:06:37 By : hadynthomas
Thread opened Thread closed  
Dofus Battles 2
By : razdow - July 12, 2012, 22:23:53
Problem with Sokoban! https://fbcdn-sphotos-a.akamaihd.net/hphotos-ak-ash3/522764_353557668040665_1272344242_n.jpg[/i…...
The : 2012-07-12 22:23:53
6 / 2983 July 15, 2013, 07:56:04 By : hadynthomas
Thread opened Thread closed  
Dofus battles Dreggon stage.
By : Dotilanf2 - June 27, 2013, 07:31:43
If u logged in with a account and u have. Dofus battles 1 and 2. Wich dofus do u win and wich stats …...
The : 2013-06-27 07:31:43
0 / 301 June 27, 2013, 07:31:43 By : Dotilanf2
Thread opened Thread closed  
Dofus: battle bug
By : mariodemato - March 23, 2013, 23:37:11
bug at match "surprise attack" Hi to all, How can I report a problem found in dofus: battles ? in the game surpirse Attack the background is misaligned ... when there is an update with the correction of the bug? thanks...
The : 2013-03-23 23:37:11
0 / 775 March 23, 2013, 23:37:11 By : mariodemato
Thread opened Thread closed  
Any updates on Dofus Battles 1 & 2?
By : Gunnerwolfang - March 22, 2013, 10:44:33
I was just wandering if the team who made dofus battles 1 & 2 have any plans to release new chapters…...
The : 2013-03-22 10:44:33
0 / 370 March 22, 2013, 10:44:33 By : Gunnerwolfang
Thread opened Thread closed  
Dofus Battles: 2 Stuck at Jellies
By : youarenotready - May 16, 2012, 08:23:34
How do you get past here?!?! The jellies keep replacing themselves every time I try to defeat them. What's the secret to it?...
The : 2012-05-16 08:23:34
2 / 2365 February 13, 2013, 17:13:15 By : hater123
Thread opened Thread closed  
Suggestion: Dofus Battles - Browser game
By : Gunnerwolfang - November 29, 2012, 05:32:42
Port Dofus Battles into browser game that can be bought for $1.00 or 700 ogrines. Players can buy…...
The : 2012-11-29 05:32:42
0 / 721 November 29, 2012, 05:32:42 By : Gunnerwolfang
Thread opened Thread closed  
Dofus : Battles money guides
By : Melloxs - April 14, 2012, 00:36:20
So i was wondering what is the easiest way to make money with level 7 chars ?...
The : 2012-04-14 00:36:20
2 / 2113 August 28, 2012, 17:19:15 By : chaotichazz
Thread opened Thread closed  
Dofus Battles - tactics thread
By : Poochatek - May 28, 2011, 12:11:44
Tactics for battles OK, I officially stuck. I'm in the North Frigost and trying to beat even the first wave of the Obsidemon battle. I have no idea of what to do. Enemies are too tough. Pakenio is 2 hit. Babeth is doing ok but there is always one or two enemies she doesn't handle. I was trying Lily, Dani, Dureden. Just no way to survive. Any ideas?! Here are my stats, equipment etc.  ...
The : 2011-05-28 12:11:44
12 / 5412 August 06, 2012, 02:44:33 By : peNhi
Thread opened Thread closed  
Update coming?
By : prebs - February 29, 2012, 20:59:05
About Dofus: Battles I have now had the app since it came out, and i feel now that it is time for an update. I haven't bo…...
The : 2012-02-29 20:59:05
4 / 2272 July 24, 2012, 08:39:55 By : peNhi
Thread opened Thread closed  
Dofus: battle ! bonus gifts = pay money for the game
By : peNhi - July 24, 2012, 08:26:08
How to get 3rd bonus( + 1spell lvl ) in dofus: battle without pay money for dofus online....
The : 2012-07-24 08:26:08
0 / 1715 July 24, 2012, 08:26:08 By : peNhi
Thread opened Thread closed  
Battle 2 / stuck at Dopple Prism
By : veneredebkk - July 18, 2012, 14:54:51
Hi! I am stuck at dopple prism 2nd room. I don't know how to get a rid of the spikes after killing enemies and i can't access the star... Any thoughts? Thanks in advance for any help! ;) P...
The : 2012-07-18 14:54:51
1 / 2288 July 21, 2012, 09:28:29 By : Venus420
Thread opened Thread closed  
Cant select a character
By : tommycll - July 15, 2012, 18:36:09
help im in the first battle on the demo, and it said drag a character, but none are highlighted, i want t…...
The : 2012-07-15 18:36:09
0 / 1224 July 15, 2012, 18:36:09 By : tommycll
Thread opened Thread closed  
Discover the DOFUS: Battles website! NEWS 
By : Izmar - May 11, 2011, 18:26:26
...
The : 2011-05-11 18:26:26
28 / 4787 May 27, 2012, 20:23:26 By : ijustdontcare
Thread opened Thread closed  
DOFUS: Battles is available! NEWS  DEVTRACKER 
By : Izmar - May 13, 2011, 10:26:38
...
The : 2011-05-13 10:26:38
25 / 6526 May 26, 2012, 18:09:25 By : bubbersapr
Thread opened Thread closed  
Dofus Battle 2: Stuck at Dopple Territory
By : FarmerHarv - April 29, 2012, 18:09:39
I can't seem to figure out how to get past the spikes in this one. Killing the enemy on the one pad …...
The : 2012-04-29 18:09:39
1 / 2123 April 30, 2012, 19:07:31 By : drEihwaz
Thread opened Thread closed  
Rogue? I wish...
By : FinalSnake - February 29, 2012, 04:24:59
Although... They should really add Rogue character in the Dofus: Battles...BUT, Pandawa are GREAT for AOE Attack…...
The : 2012-02-29 04:24:59
0 / 582 February 29, 2012, 04:24:59 By : FinalSnake
Thread opened Thread closed  
The piwi dungeron
By : JZ-man - February 27, 2012, 21:48:21
I have a few Ideas for a new dungeon, for non subscribers. The piwi dungeon One of my ideas is a piwi-dungeon. It's very handy, like....You start a ne…...
The : 2012-02-27 21:48:21
2 / 715 February 28, 2012, 11:19:41 By : Gunnerwolfang
moved  
moved : Creating good lvl 100 - 110 kollo team (Shika Server)
By : Zeelota - December 29, 2011, 02:06:01
lvl 104 healing/support osa looking for good geared players for kollo Hi guys im a lvl 104 healing/support osa, looking for good geared players around my level for a k…...
The : 2011-12-29 02:06:01
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Thread opened Thread closed  
Dofus Battles Frigost Steam cracklers Stage
By : captinrex - December 19, 2011, 23:14:11
Need Help with this stage i am finding it very hard on easy. Need Help with this stage i am finding it very hard on easy. Can someone give me a strategy or some …...
The : 2011-12-19 23:14:11
0 / 712 December 19, 2011, 23:14:14 By : captinrex
moved  
moved : Players stuck in Kolossium!
By : Smurf-Forever - November 15, 2011, 21:47:55
how to get them out!!?? we need a moderator on the Rosal server urgently because some of the players are stuck in a Kolossiu…...
The : 2011-11-15 21:47:55
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moved  
moved : stroken
By : kerul - October 28, 2011, 07:01:07
i want stroken back and i can make money i do a cra str to pvp and while i want to take seeker scroll, the NPC [close the dialog]. HOW i WANT…...
The : 2011-10-28 07:01:07
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Thread opened Thread closed  
Jeff Stobs
By : formulamonster - October 25, 2011, 09:57:31
After having defended the workshop shop in the bwork camp and before fighting Lechouque, a sailor th…...
The : 2011-10-25 09:57:31
2 / 924 October 26, 2011, 14:18:01 By : formulamonster
Thread opened Thread closed  
Is Obsidemon the last stage?
By : tataroz - June 08, 2011, 11:02:08
Hi Dofus lovers, After I beat Obsidemon battle, there is no new place blinking on the map. Could …...
The : 2011-06-08 11:02:08
6 / 3052 September 11, 2011, 15:07:09 By : Glycox
Thread opened Thread closed  
Cant Connect to Facebook or Twitter.
By : J1RG - August 28, 2011, 21:49:52
(Using an iPod Touch 2nd Gen Model# PB528LL) Using Dofus: Battles version 1.1.110805 on my iPod Touch 2nd Gen ; iOS 4.2.1 (8C148) ; Model# PB528L…...
The : 2011-08-28 21:49:52
0 / 1469 August 28, 2011, 21:49:52 By : J1RG
Thread opened Thread closed  
Dofus Battles - Ipad - Wabbit Castle
By : FerMendes88 - June 03, 2011, 20:26:19
Help. Dear all, I'm not able to win the stage Wabbit Castle at Dofus Battle for IPAD. My HERO MANA…...
The : 2011-06-03 20:26:19
4 / 2706 August 06, 2011, 07:49:06 By : rabitpilon
Thread opened Thread closed  
LeChoque Help
By : Im-A-IVIonster - August 02, 2011, 09:28:53
Need a good tactic for Lechoque Im stuck on LeChoque with the Pirate guy and i cant seem to get passed it, anybody know a good tacti…...
The : 2011-08-02 09:28:53
0 / 959 August 02, 2011, 09:28:53 By : Im-A-IVIonster
Thread opened Thread closed  
Dofus Battles question.
By : LightBurn - May 18, 2011, 07:15:02
In Dofus Battles I'm lvl 10 on all my chars. ive done the Masq and Rouge fight in wabbit island. fin…...
The : 2011-05-18 07:15:02
4 / 2555 June 28, 2011, 08:26:05 By : AndyJC
Thread opened Thread closed  
Achievement #18?
By : ohnyou - June 17, 2011, 17:08:01
Is there an 18th achievement or just a trick I've finished everything I can think, I have over a million kamas and I still have only 17 of 18 ach…...
The : 2011-06-17 17:08:01
1 / 1686 June 28, 2011, 06:14:01 By : AndyJC
Thread opened Thread closed  
Touch Arcade Reviews DOFUS: Battles NEWS 
By : Izmar - May 17, 2011, 15:52:07
...
The : 2011-05-17 15:52:07
5 / 2719 May 29, 2011, 11:17:58 By : Gunnerwolfang
Thread opened Thread closed  
Will Dofus Battles ever expand?
By : Majestix - May 22, 2011, 05:55:49
Will the level cap increase? Will more battles be added?...
The : 2011-05-22 05:55:49
0 / 1338 May 22, 2011, 05:55:49 By : Majestix
Thread opened Thread closed  
Forum isn't very iOS friendly, FYI
By : themadog - May 20, 2011, 09:13:55
It was difficult to register. I had to tap out of one field and tap back to another to edit it initially (I think because of the animation that happens when selecting a field), and for the last (captcha) I had to reload it for another phrase to allow me to type it in the field. Then I had to mash the screen with my hand to be able to enter text here ( I'm thinking edit code did the trick). ...
The : 2011-05-20 09:13:55
0 / 1002 May 20, 2011, 09:13:55 By : themadog
Thread opened Thread closed  
Tie-in with our Dofus accounts?
By : InuzukaKiba - May 14, 2011, 01:14:53
Are there plans for our Dofus Battles achievements to give us bonus items in Dofus? Like what Island…...
The : 2011-05-14 01:14:53
4 / 1931 May 19, 2011, 21:56:34 By : greekg
Thread opened Thread closed  
Dofus Battles : The Reviews!
By : ClauseTheFish - May 15, 2011, 18:04:07
As everyone that visits the official website frequently knows, the Ipad and Iphone/Ipod game, Dofus …...
The : 2011-05-15 18:04:07
6 / 2295 May 19, 2011, 15:16:21 By : dudeoman
Thread opened Thread closed  
Dofus Battles Symbian; Android?
By : SLIkiller - May 18, 2011, 18:28:01
Is game porting one of Ankama plans in the near Future? Hi Ankama, Congratulation on your growth as a company, and congratulations on placing an app on t…...
The : 2011-05-18 18:28:01
0 / 1682 May 18, 2011, 18:28:01 By : SLIkiller
Thread opened Thread closed  
Dofus battles on androids?
By : CustomLp - May 17, 2011, 02:03:06
is this app ever going to be available on androids? I've been reading all about the new iphone/ipad/ipod app dofus battles, but sadly i have an evo. I w…...
The : 2011-05-17 02:03:06
1 / 1391 May 17, 2011, 13:39:05 By : KatiMaaMati
Thread opened Thread closed  
Dofus Battles Demo bug
By : LordLocksley - May 16, 2011, 22:44:37
Greetings. Just downloaded Dofus Battles Demo for my iPhone, and I liked it a lot. I'm planning to buy the full version, but I found a pretty nasty bug with the demo, and I want to know if it does happen also on the full version: - Open the Hero management screen - Click on any one - Slide left to see the inventory and store - Click on any unused item, and choose Sell At this point, the ga...
The : 2011-05-16 22:44:37
0 / 1327 May 16, 2011, 22:44:37 By : LordLocksley
Thread opened Thread closed  
DOFUS: Battles, facebook fan page!!
By : KatiMaaMati - May 14, 2011, 15:19:45
COME AND JOIN IT! =) Click here Get tips, hints, strategies and more from this page. Chat with friends, share your experience and get the latest news from there! :D Sorry for my bad english :D ...
The : 2011-05-14 15:19:45
3 / 1713 May 16, 2011, 16:34:36 By : NecroGreg
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