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We have received reports that some Windows 7 and 8 users are encountering computer freezes when starting the Updater.
This problem is related to a Windows update that causes issues reading certain fonts, which leads to the computer becoming frozen for approximately 10 minutes while it attempts to read the font files.
We have already deployed a corrective patch for this issue, but as you might encounter the freezing problem when you try to install the update, we have two possible solutions to suggest. Either:
Wait until the computer stops freezing and allow time for the updater to patch the client
Re-install the Updater in the same folder without uninstalling the game.
We apologize for any inconveniences caused by this problem.
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