Back to forum.dofus.com

No flash

English Support Issues 09 July 2014, 12:39 By : [Izmar]

Hello Pangea!

First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.

Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.

Thank you for reading this message, and here's to a better support future for the English community. =)

UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.

This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.

Title Replies / Views Last action
Important threads
Thread opened Thread closed Pinned
MENTORS ON ALL SERVERS AnkaTracker 
By : Kyruu - September 26, 2013, 11:15:28
please pin Hi all. A bunch of people have given me such wonderful feedback on Imps Village about this programme and a lot are very enthusiastic about bringing the MENTORSHIP INITIATIVE to other servers. So I am going to leave the format up to those who want to participate and list potential mentors for new or returning players here for all servers. If you would like to be a mentor or require mentorship on yo...
The : 2013-09-26 11:15:28
33 / 1819 July 31, 2014, 04:59:14 By : Trolololo4
Thread opened Thread closed Pinned
Tips and Tricks for new players
By : [Izmar] - October 30, 2013, 12:57:31
Hello new players! Welcome to DOFUS, and thanks for joining us! We hope you're enjoying yourself so far! Did you know there are lot of hidden secrets in the game and in the game client that will make your life a bit easier while you're playing? We've listed a few below to help you get acquainted with the World of Twelve. If you have questions, need some help, or you want to introduce yourself a...
The : 2013-10-30 12:57:31
7 / 2003 June 17, 2014, 09:32:03 By : IAMONEOFAKIND
Thread opened Thread closed Pinned
How to level 1-100 Fastest way/ How to make kamas easily * 1 2 
By : Noneyhero - September 03, 2010, 21:43:12
Helping you out ! Hi everyone,I'm here to help you out if your facing troubles with leveling fast / making…...
The : 2010-09-03 21:43:12
99 / 26791 October 22, 2013, 14:02:15 By : Magstel
Thread opened Thread closed Pinned
Frequently Asked Questions DEVTRACKER 
By : Izmar - May 25, 2010, 12:29:04
Frequently Asked Questions: -I need a beginner's guide to the game, where can I find one? The Getting Started guide on our website briefly covers all the major features of Dofus. Our Characters page can tell you about the classes and help you plan your build. Visit the Equipment section of the site to find clothing with which to wrap your meaty husk. The Monsters page will help you id...
The : 2010-05-25 12:29:04
1 / 4084 July 19, 2010, 11:21:38 By : [Izmar]
Forum threads
Thread opened Thread closed  
Leveling tips.
By : Paayngamez - August 18, 2014, 20:06:54
Hey guys, So I've played dofus around 2-3 years ago on the Dutch server Dark Vlad (I had an 199 e…...
The : 2014-08-18 20:06:54
0 / 75 August 18, 2014, 20:06:54 By : Paayngamez
Thread opened Thread closed  
New Player looking for a fun, helpful group to join and possibly RP
By : Nevr0ticBlack - August 18, 2014, 01:29:05
I asked the MMORPG subreddit to recommend a game that has tons of freedom, and that lets me progress however I want, and someone recommended Dofus. So I decided to give it a try. Does anyone have an active, newbie-friendly group I can join? I haven't picked a server yet so any one would work. Also, is there any RP'ing in Dofus?...
The : 2014-08-18 01:29:05
2 / 68 August 18, 2014, 19:24:11 By : Mikamis
Thread opened Thread closed  
Need some help
By : EinisGraz - June 21, 2014, 11:44:36
Where can i get kamas or lvl ? Hi all, I'm new Dofus player and i've hited lvl 22, where is the good place to lvl without any subs…...
The : 2014-06-21 11:44:36
2 / 228 August 14, 2014, 23:42:19 By : To-Gi
Thread opened Thread closed  
Haven't played Dofus for years, some question
By : Phenomenon - July 03, 2014, 07:45:36
I haven't played \ followed game since very early Dofus version (2005-2006). Back in the days there was trial+sub and no shop. Today I checked official site and there are tons of in-game equipment, items, companions on Shop you can buy with real money. So it's sub+pay2win now or I miss something?...
The : 2014-07-03 07:45:36
4 / 316 August 14, 2014, 23:37:34 By : To-Gi
Thread opened Thread closed  
New player on Solar
By : Hellsycthe - July 28, 2014, 14:31:32
Hello Everyone! I would like to ask the work around's of the game, i choose the character sacrier…...
The : 2014-07-28 14:31:32
4 / 183 August 14, 2014, 23:04:15 By : To-Gi
Thread opened Thread closed  
Help with 'In Search of the Missing Enus' quest
By : Arcarius28 - August 01, 2014, 07:01:58
Part of 'Astrub Main Quest' Hey guys, Im a new player here and I've been stuck with this 'In Search of The missing Enus' quest, …...
The : 2014-08-01 07:01:58
3 / 128 August 14, 2014, 22:58:53 By : To-Gi
Thread opened Thread closed  
Starting again... and f2p question
By : AnAbsentee - August 01, 2014, 05:27:04
First off, let me say hello to everyone! :) 2 days ago i made my Enu (Rosal) as i decided to star…...
The : 2014-08-01 05:27:04
3 / 173 August 14, 2014, 22:55:44 By : To-Gi
Thread opened Thread closed  
Back in the game
By : KingZyklops - August 01, 2014, 22:57:15
Hey I'm back on this but dont have to many friends and playing solo is cool but so limited and i was…...
The : 2014-08-01 22:57:15
1 / 118 August 14, 2014, 22:52:54 By : To-Gi
Thread opened Thread closed  
Hello Dofus community.
By : Heethoofd - August 02, 2014, 19:39:27
Hello everyone of the world of twelve. I am a new player, who is trying…...
The : 2014-08-02 19:39:27
3 / 158 August 14, 2014, 22:52:01 By : To-Gi
Thread opened Thread closed  
Story of a returning player - looking for some help!
By : GamerBeastHD - August 04, 2014, 11:22:41
Greetings fellow dofus players! GamerBeast talking, so this might be just another returning play…...
The : 2014-08-04 11:22:41
4 / 207 August 14, 2014, 22:43:25 By : PaPaCiToLoKo
Thread opened Thread closed  
Small Rant
By : yonatanf - August 05, 2014, 23:34:05
Hi guys and gals, like many of the people here me and my friend are returning players from a long ti…...
The : 2014-08-05 23:34:05
12 / 477 August 14, 2014, 12:58:02 By : MadSock
Thread opened Thread closed  
New player here -- Can't even play what I want! AnkaTracker 
By : Kiesmander - August 11, 2014, 22:33:24
I've just recently created my account and I was super excited to play this game -- and then I found …...
The : 2014-08-11 22:33:24
9 / 220 August 14, 2014, 12:55:11 By : Gunnerwolfang
Thread opened Thread closed  
Account creation time
By : vyyy333 - August 03, 2014, 12:44:57
Just wanted to know, is there any way to see one's account creation time? For curiosity and some oth…...
The : 2014-08-03 12:44:57
5 / 202 August 06, 2014, 20:04:01 By : vyyy333
Thread opened Thread closed  
Are the markets interconnected?
By : Arcarius28 - August 04, 2014, 08:23:49
Astrub, Bonta, Brakmar Is there any difference for the listing of items available to purchase in a market for Astrub/Bonta/Brakmar? Or they are essentially the same?...
The : 2014-08-04 08:23:49
2 / 120 August 04, 2014, 10:39:23 By : Arcarius28
Thread opened Thread closed  
Y u so empty? D':
By : Trolololo4 - July 31, 2014, 05:03:20
I recently restarted playing on Zatoishwan after a 3 years break, but I can't seem to find anybody k…...
The : 2014-07-31 05:03:20
3 / 219 August 01, 2014, 04:39:59 By : IAMONEOFAKIND
Thread opened Thread closed  
Hi
By : sparklespixie - July 27, 2014, 15:12:07
Hi, new to the game, just checking out the forum....
The : 2014-07-27 15:12:07
2 / 123 July 27, 2014, 22:34:21 By : ahygsduya1
Thread opened Thread closed  
Back with power!
By : ajmemeni - July 26, 2014, 22:48:45
Hello everyone! I wanted to be more active on site since I've returned after a break since v1.29,…...
The : 2014-07-26 22:48:45
1 / 104 July 26, 2014, 23:41:18 By : ahygsduya1
Thread opened Thread closed  
Returning player LF Guild on any server to get back into new content
By : ChefLeo - July 25, 2014, 21:22:35
Title is pretty self-explanatory. I am really looking into getting back into Dofus, from fresh so if…...
The : 2014-07-25 21:22:35
2 / 118 July 26, 2014, 09:47:08 By : fireywrath94
Thread opened Thread closed  
Back after a very long quit! AnkaTracker 
By : IAmWinners - July 25, 2014, 03:07:52
Hey there Dofus players! I'm James, an English ex-Dofus player, and I recently finished College: I have a lot of free time now, and will need something to keep me occupied during University downtime (which starts in September) so I thought I'd start playing Dofus again after a very long quit (I left back sometime around v1.23 or so) so here I am! :D So, let's get down to business: I'm here on ...
The : 2014-07-25 03:07:52
6 / 180 July 25, 2014, 14:46:20 By : IAmWinners
Thread opened Thread closed  
New Solarian
By : Empty-Set - June 19, 2014, 00:51:27
Hey! I played Dofus for a very short amount of time in the early 2.0 days, and have decided to retu…...
The : 2014-06-19 00:51:27
5 / 298 July 23, 2014, 18:47:05 By : pyromagez
Thread opened Thread closed  
New player needs help choosing a server
By : GhostFeline - July 13, 2014, 19:04:55
Hello, I am new to the game and am still trying to decide on which english server to start off on. I…...
The : 2014-07-13 19:04:55
9 / 500 July 23, 2014, 06:17:29 By : owxz-bone
Thread opened Thread closed  
NEwbie
By : Seto21 - July 20, 2014, 18:56:57
Hi everybody i am new in dofus and i find it super amaizing :D I am in the server Zatoishwan and…...
The : 2014-07-20 18:56:57
5 / 230 July 23, 2014, 06:16:12 By : owxz-bone
Thread opened Thread closed  
Back after a very very long hiatus
By : Panzer-Kun - July 16, 2014, 03:44:19
I have no idea whats going on in this game anymore o.o Hi! I used to play Dofus something like 4 or 5 years ago and recently I decided to start it up again…...
The : 2014-07-16 03:44:19
14 / 270 July 17, 2014, 02:07:50 By : Mishna
Thread opened Thread closed  
Jumping Back on the Horse
By : Dirkleton - July 15, 2014, 09:03:29
Hey everyone! I have taken quite the break I would say it has been longer then I can even remember …...
The : 2014-07-15 09:03:29
11 / 237 July 16, 2014, 05:59:53 By : Dirkleton
Thread opened Thread closed  
Looking for community!
By : -NikoRo - July 12, 2014, 11:58:20
Greetings! After a rather long break I am returning back to the game. I am looking for a friend…...
The : 2014-07-12 11:58:20
1 / 153 July 13, 2014, 04:34:30 By : IAMONEOFAKIND
moved  
moved : Rosal Help!
By : EagleWings - July 10, 2014, 08:18:37
I wouldn't say that I am an experienced player that is returning, but I had multiple characters around level 100-120 around 2010 on Rosal and decided to come back and enjoy Dofus again! Sadly my new experience hasn't been quite fun yet -_- when I started in the days Incarman was jammed packed with people to meet and play with and I didn't hardly want to leave because of how many people there were....
The : 2014-07-10 08:18:37
-- / --
Thread opened Thread closed  
#TheReturn #Maybe
By : HashtagSUS - July 05, 2014, 11:49:26
For some reason I had a random thought of playing this game again, but it's hard for me to get back …...
The : 2014-07-05 11:49:26
3 / 315 July 08, 2014, 15:41:41 By : SizNeR
Thread opened Thread closed  
Experienced Player Starting Over! (After A Years Break)
By : PotentiallyDisturbed - June 30, 2014, 11:16:29
Looking for lower level players to play with/do runs etc. Hello everyone! Ive been playing Dofus since the beta, i know the content pretty well.. up to about …...
The : 2014-06-30 11:16:29
4 / 273 July 03, 2014, 09:49:06 By : PotentiallyDisturbed
Thread opened Thread closed  
New to the game! (almost)
By : TurquioseShallows - June 30, 2014, 12:05:11
Allo :) I am not completely new to the game. I've not played in the last 2 years and things seem to …...
The : 2014-06-30 12:05:11
7 / 245 July 03, 2014, 05:01:11 By : IAMONEOFAKIND
Thread opened Thread closed  
Looking for tips!
By : GPGamerToday - June 29, 2014, 21:59:54
New to game. Greetings fellow Dofus players! Today I decided to pick up some MMO to play in my free time. Afte…...
The : 2014-06-29 21:59:54
12 / 261 June 30, 2014, 22:13:26 By : Zaineko
Thread opened Thread closed  
Again... and again...
By : Zaineko - June 28, 2014, 09:32:34
Hello world, After a long break I can say that I'm officialy addicted to Dofus. Haven't played for ages, had alot of work and bussiness, but now again when I have more free time and feeling lazy summer saturday mood, I want to start playing Dofus again!! My name is Anna, my server is Solar (sadida lvl146), but I thought that I could start all journey over again... OK, my point is.......
The : 2014-06-28 09:32:34
2 / 237 June 29, 2014, 09:16:29 By : Zaineko
Thread opened Thread closed  
Greetings!
By : Cansoul - June 23, 2014, 23:11:33
Hello, cansoul, how are you all? ...
The : 2014-06-23 23:11:33
1 / 158 June 25, 2014, 05:13:38 By : IAMONEOFAKIND
Thread opened Thread closed  
New to the game - where do people gather?
By : Quiggler - June 24, 2014, 16:55:38
Hey all, I'm new to the game. Looking to find out where the people hangout to get a sense of what t…...
The : 2014-06-24 16:55:38
14 / 269 June 25, 2014, 05:00:10 By : IAMONEOFAKIND
Thread opened Thread closed  
Starting anew
By : Xodous - June 22, 2014, 05:16:54
Old skilled player starting anew Hey everyone, I'll make this quick and short: I used to play years ago and was really into the game for a long while. I quit to focus on school and am now starting back up again. I've noticed a LOT has changed but would love to get back in to the game, however, need some help. I remember how team/guild oriented this game was and am looking for a beginning guild or group of persons with in-game ...
The : 2014-06-22 05:16:54
1 / 127 June 23, 2014, 06:34:07 By : -Nightshade-
Thread opened Thread closed  
Old player recently came back: Are all servers like this?‏
By : MadSock - June 03, 2014, 16:53:27
To give an explanation behind the thread title: I am an old player that came back to Dofus early …...
The : 2014-06-03 16:53:27
12 / 682 June 18, 2014, 09:51:35 By : IAMONEOFAKIND
Thread opened Thread closed  
Hi again
By : Karastone - June 15, 2014, 20:48:30
I went to the wiki to try and find crab tounges it suggests the incarnam dungon. I've looked hig and…...
The : 2014-06-15 20:48:30
5 / 201 June 17, 2014, 07:14:19 By : kubala55
Thread opened Thread closed  
back to dofus, have some questions
By : Devil-Alt - June 15, 2014, 22:09:09
i just returned to dofus, didnt play in a year, anyway i have some questions - what are the way…...
The : 2014-06-15 22:09:09
6 / 246 June 17, 2014, 00:26:07 By : superbroer
Thread opened Thread closed  
Why didn't I get my 1 month gift?
By : Xytictaful2 - June 11, 2014, 09:58:57
Hello everyone. I just subscribed to Dofus with the starter pack and received a tubskito but no 1…...
The : 2014-06-11 09:58:57
6 / 339 June 15, 2014, 19:30:02 By : superbroer
moved  
moved : Ohai~
By : Current - June 10, 2014, 11:43:22
Ohai~ I'm kinda new here and I've got a problem. When I log into the game the first time I get only 1 server recommended to me (a dutch server names Dark Vlad). The problem is that my main language is french. When I was little we moved from French to the Netherlands, but the problem is that I've got alot of french people I know that play the game (and persuaded me to play as well) but no dutch...
The : 2014-06-10 11:43:22
-- / --
moved  
moved : Rosal, here I am !
By : Emblax - June 09, 2014, 20:41:49
Another French newcomer Hello everyone, I would like to introduce myself for my first day on the English community. My ni…...
The : 2014-06-09 20:41:49
-- / --
Thread opened Thread closed  
this or that
By : efeeeee - June 09, 2014, 22:49:03
please answer guys hi, im from aermyne, i wold like to ask you about something (basically agi cra or str iop) i…...
The : 2014-06-09 22:49:03
1 / 158 June 10, 2014, 02:39:49 By : LaughinGhost
moved  
moved : Brand New!! game wont start?
By : Meshelly - June 01, 2014, 06:41:27
help me I saw this game forsale in my local game store and wanted to check it out online. i set up an accoun…...
The : 2014-06-01 06:41:27
-- / --
Thread opened Thread closed  
new characher
By : efeeeee - May 28, 2014, 19:41:06
please come and share your idea hey fellas, i was in aermyne till now and changed my server to solar, i was 154 sacri and 150 iop there using a great moowolf set there, but because of too much non-english speakers in server i had to change it. i always wanted to be cra and i will now but i thinking of being agi, if i get to do 10ap with it, i can hit 1absorptive+2pla per tour, but ceremonial is expensive and im thinking of makin...
The : 2014-05-28 19:41:06
1 / 265 May 30, 2014, 15:36:59 By : justapie
Thread opened Thread closed  
Hey there. Am new here
By : theworldzmana - May 26, 2014, 00:30:21
Hello Everyone. I found this game by just browsing, it looks interesting. Any suggestions on a clas…...
The : 2014-05-26 00:30:21
4 / 337 May 26, 2014, 12:58:59 By : justapie
Thread opened Thread closed  
Formula for Leveling
By : RadiumChloride - May 22, 2014, 17:54:11
Good morning! I'm brand-new to Dofus; so far, so good, but I do have one question. Is ther…...
The : 2014-05-22 17:54:11
4 / 294 May 26, 2014, 00:04:57 By : Organis
Thread opened Thread closed  
Back to Dofus after 5 years - Seeking advice!
By : Aeolyane - May 22, 2014, 13:41:10
Hello there, my valiant fellow adventurers! Today I come to you for any advice and any help that you might give me, I who started playing Dofus in march 2006 and took a break in 2009, after my account got hacked and emptied of all its high level equipment... I'm back today, I really want to take Dofus up again (damn it, I just *love* this game!) and, well, I'm a bit lost. ... Ok, let's be com...
The : 2014-05-22 13:41:10
6 / 410 May 24, 2014, 11:45:46 By : Aeolyane
Top