First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.
Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.
Thank you for reading this message, and here's to a better support future for the English community. =)
UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.
This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.
|Roleplay and Player Creations||Posts/Topics||Replies||Last post|
Fan Art and Videos
This forum is devoted to the creations of you, the players! Pictures, videos, music, animations, stories, all of these creations have a place here as long as it's linked to DOFUS!
Today - 22:23:07
On : Submit your fanart and videos …
By : LeaWuzHere
Spitting Bwork Tavern
This forum is for role-players only. Here you can write your history, describe your adventures and develop your in-game personality, or interact with other players to create DOFUS stories together.
Please use the language of the World of Twelve.
July 25, 2014, 23:39:59
On : Sitting by the Fire
By : HatedOne
This section is for promoting and discussing events run by our Volunteer Eventmasters (also known as GMs).
Only Eventmasters can start new threads.
June 11, 2014, 02:59:40
On : [FYI] Moderator Help for Playe…
By : [GM]Contorta
Off-Topic posts that are of interest to the Dofus Community.
Notice! This forum will not advance your post count!
Sub-forums : Off Topic Discussion , Forum Games and Off-Topic Roleplay
July 27, 2014, 18:13:38
On : true or false
By : oscarolmedo