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New Updater and Enurado's Treaures 14 April 2014, 18:44 By : [Izmar]

As a reminder, very soon, all DOFUS clients will be required to use the new Updater to access the game. For many Windows users, the new version should be installed automatically. However, some Windows users, and all Mac and Linux users will need to reinstall manually. If you run into trouble with the new Uplauncher, please read this thread instead of opening a new one.

Also, Update 2.19 is now available on all servers! Find out more about the content and features you can experience now using the tools below:



We hope you enjoy this update!

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Ukash Payments modified
By : [Izmar] - March 28, 2014, 18:41:59
The payment team is modifying our Ukash payment options. If you use this payment option and your PIN code becomes invalid, please send us a message on the new Ankama support website: Click here Thank you for reading!...
The : 2014-03-28 18:41:59
-- / -- March 28, 2014, 18:41:59 By : [Izmar]
Important threads
Thread opened Thread closed Pinned
New Mobile Payment Providers Worldwide DEVTRACKER  * 1 2 3 
By : Izmar - May 25, 2010, 11:29:04
3 mobile payment providers have been recently added in several countries. Here is the list:...
The : 2010-05-25 11:29:04
134 / 16592 April 01, 2014, 15:15:46 By : LeChicoz
Thread opened Thread closed Pinned
Rixty acceptance will be discontinued soon
By : admin - October 15, 2013, 17:12:33
Rixty vouchers will no longer be accepted on Ankama payment pages starting from October, the 21th 2013 at 0h00 (PDT). In order to rationalize our payment acceptance, we have decided to stop our partnership with Rixty. We encourage you to redeem your remaining codes as soon as possible. We are deeply sorry for the inconvenience and we encourage you to use other available payment methods. ...
The : 2013-10-15 17:12:33
1 / 177 October 15, 2013, 20:20:47 By : Revil-Nunor
Thread opened Thread closed Pinned
Credit Card Payment Issues DEVTRACKER 
By : [satochan] - January 12, 2012, 11:59:29
Introduction Some of you have issues with Credit Card payments. These are due to a strengthening of our security measures. We are trying to solve the problems encountered on a case by case scenario via Ankama Support. However, it seems useful to give you some information by looking at specific examples. You will find below explanations of the problems you may encounter depending on you...
The : 2012-01-12 11:59:29
23 / 4887 July 04, 2013, 18:43:07 By : tomowamathebeast
Thread opened Thread closed Pinned
[Read-Me] Subscription Issues DEVTRACKER 
By : Kaoly - June 27, 2008, 11:48:48
Hey guys,I'm not sure if you are aware of this, but when you have a problem subscribing …...
The : 2008-06-27 11:48:48
2 / 9738 January 06, 2010, 20:04:02 By : Izmar
Thread opened Thread closed Pinned
[FAQ] Answers to Every P2P Question!
By : [MOD]Wish - December 24, 2008, 18:59:49
(Yes, even yours!) Most commonly asked questions/problems are in bold for quick reference. :) Posts that duplicate questions on this FAQ will be deleted without warning, so please read up! :) Subscription [*] I noticed debits from ANKAMAGAMES, ANKAMA EDITIONS, ANKAMAGAMES INT on my bank statements but I've never ordered anything. Why is this? My subscription gift [*] I picked the wrong subscription gi...
The : 2008-12-24 18:59:49
0 / 8352 December 24, 2008, 18:59:49 By : [MOD]Wish
Thread opened Thread closed Pinned
The Gift of Knowledge
By : Admin - August 01, 2008, 14:58:30
Don't know what you're losing out on by not becoming a Full member?Feeling a little overwhelme…...
The : 2008-08-01 14:58:30
0 / 6129 August 01, 2008, 14:58:30 By : Admin
Thread opened Thread closed Pinned
Information about subscriptions by Audio code
By : Admin - June 12, 2008, 15:23:13
...
The : 2008-06-12 15:23:13
0 / 7706 June 12, 2008, 15:23:13 By : Admin
Forum threads
Thread opened Thread closed  
BOKU!
By : Tonicins - April 13, 2014, 18:17:33
Not working or what? Hello! Im the only one who can't anymore use Boku to buy orgines? Cause when i try to buy them , dofus say's that i need to contact anakma support , when i contact support they aren't even answering. So whats going on ? P.s even paypal don't work for me.....
The : 2014-04-13 18:17:33
9 / 110 Yesterday - 17:52:51 By : Revil-Nunor
Thread opened Thread closed  
Subcription Problem CCMTracker 
By : brainstorm122526 - April 14, 2014, 11:07:42
Your transaction could not be processed. Please contact Customer Supp…...
The : 2014-04-14 11:07:42
3 / 64 April 15, 2014, 06:37:10 By : brainstorm122526
Thread opened Thread closed  
No Payment Options for Japan?
By : huarong - April 11, 2014, 07:35:32
Years ago when I was playing on Rushu, I could pay for subscription with a credit card. Now I can't.…...
The : 2014-04-11 07:35:32
3 / 80 April 11, 2014, 20:57:44 By : Revil-Nunor
Thread opened Thread closed  
Credit Card Payment Temporarily Unavailable ANSWER_TRAK 
By : Psylocke177 - April 06, 2014, 17:40:27
Hello there. As the title suggests, i'm trying to subscribe for 3 months with a credit card. I've only joined yesterday. Please, if anyone knows a solution, help me. EDIT: Never mind, i was able to subscribe just now....
The : 2014-04-06 17:40:27
2 / 86 April 08, 2014, 08:25:58 By : Psylocke177
Thread opened Thread closed  
Payment Temporarily Unavailable
By : ArcticWarrior - April 04, 2014, 11:29:18
Hello Friends. I have noticed that across all my accounts Credit Card payments are temp unavaila…...
The : 2014-04-04 11:29:18
2 / 70 April 05, 2014, 01:50:40 By : ArcticWarrior
Thread opened Thread closed  
Subscription method blocked
By : skeletaldragon - April 02, 2014, 17:46:53
I have put in multiple help tickets over the last 8 months, but my main account is the only one that…...
The : 2014-04-02 17:46:53
2 / 84 April 03, 2014, 08:35:29 By : donmasa
Thread opened Thread closed  
boku mobile problems
By : nicejhe - March 31, 2014, 13:42:27
Boku Mobile Payment it fails me I cant extend my subscription today, because Boku Mobile failed my transaction. I put the right numb…...
The : 2014-03-31 13:42:27
1 / 63 March 31, 2014, 16:37:26 By : [Nerodos]
Thread opened Thread closed  
Ultimate Game Card problems.... ANSWER_TRAK 
By : KingKorn - March 27, 2014, 01:49:14
I still have 40$ worth of ogrines and I can't seem to redeem it after using the first game card... …...
The : 2014-03-27 01:49:14
5 / 143 March 28, 2014, 10:03:16 By : Arcade11
Thread opened Thread closed  
Cannot buy Ogrines, cannot subscribe again, getting ignored by support
By : SecondWinter - March 26, 2014, 00:21:57
Hello everyone. I am posting in this forum as a last resort before quitting this game once more, pro…...
The : 2014-03-26 00:21:57
5 / 144 March 27, 2014, 16:37:03 By : Revil-Nunor
Thread opened Thread closed  
subscribe as a gift
By : masterdallie - March 13, 2014, 14:31:35
Good day dofusians. I want to give a subscr. to a friend I know i can give him kamas to buy ogr…...
The : 2014-03-13 14:31:35
5 / 244 March 17, 2014, 09:20:07 By : masterdallie
Thread opened Thread closed  
SMS payments gone?!
By : kataminas - November 13, 2013, 18:42:52
Hello today i tried to p2p and i noticed that SMS option is gone at least in Portugal, because when …...
The : 2013-11-13 18:42:52
19 / 640 March 16, 2014, 15:02:23 By : klophgc-lol
Thread opened Thread closed  
Unable to use ogrines
By : O-Cat - March 05, 2014, 13:23:31
So I had encountered this problem while I was trying to confirm my p2p after buying ogrines from market. The account I was trying to sub was made pretty much time ago while I was in Brazil so I tried to change the country on it and sub like that even tho I'm in other country now, and I still can't use my ogrines, had only few days to play that account so sending a ticket would be totally worthl...
The : 2014-03-05 13:23:31
2 / 156 March 05, 2014, 19:10:12 By : O-Cat
Thread opened Thread closed  
SMS payment problem
By : skullsnerz - March 03, 2014, 00:10:07
My first problem is that I was charged 40 MYR (malaysian currency) instead of the 27~ MYR to pay for…...
The : 2014-03-03 00:10:07
2 / 129 March 05, 2014, 11:09:06 By : skullsnerz
Thread opened Thread closed  
Subscribe problem!!
By : LostNught - February 28, 2014, 19:39:50
sms in Latvia NOTICE: ACCOUNT AND BILLING SECURITY Your transaction could not be processed. Please contact [url…...
The : 2014-02-28 19:39:50
4 / 155 March 01, 2014, 14:19:19 By : LostNught
Thread opened Thread closed  
Is the spacevader pack still available?
By : nabz4ayman - February 24, 2014, 21:08:03
I found the spacevader starter pack and I just wanted to know if it was still valid. The one with 3m…...
The : 2014-02-24 21:08:03
1 / 137 February 27, 2014, 19:33:23 By : Revil-Nunor
Thread opened Thread closed  
Ultimate Game Card and UltimatePay site Problems
By : -shveet- - December 20, 2012, 16:20:53
subscription problems using the UGC and ultimate pay I've been paying my 1 month sub with the UGC (Ultimate Game Card) and a few months back i was able to pay 2 months with no problems. But now since the PaybyCash site merged/was-removed with/By UltimatePay.com i can't resubscribe. The Ultimatepay site is not an option under the Dofus Subscription payment methods only the game card, and when selecting the UGC option it reviles the little window t...
The : 2012-12-20 16:20:53
8 / 2449 February 22, 2014, 23:54:14 By : sagessar
Thread opened Thread closed  
ZONG not working!
By : jakdragon - February 05, 2014, 22:52:26
Hi, I'm from India and I usually use ZONG to subscribe for 1 week using my mobile, as it is the only…...
The : 2014-02-05 22:52:26
6 / 260 February 21, 2014, 17:02:42 By : [Nerodos]
Thread opened Thread closed  
Zong not working for indian users.. that subscribe via mobile.
By : donmasa - February 21, 2014, 16:31:18
So i used to subscribe from mobile for p2p. But for some months its not working i mean i'm not able …...
The : 2014-02-21 16:31:18
1 / 67 February 21, 2014, 17:02:20 By : [Nerodos]
Thread opened Thread closed  
Please help me out here ANSWER_TRAK 
By : mynameismaisaan - February 20, 2014, 09:19:38
Subscription Ok. So i hear that theres a way for me to subscribe via mobile phone. Can somebody please explain to…...
The : 2014-02-20 09:19:38
1 / 86 February 20, 2014, 17:28:40 By : Revil-Nunor
Thread opened Thread closed  
Subscribe - than what?
By : bananowyrogal - February 17, 2014, 10:50:15
Hi, im sorry im new here. I did subscribe and what? My friend told me that i will have mount and pet. Where i can get it? And my gift - i havent got it... Please, help me....
The : 2014-02-17 10:50:15
1 / 145 February 17, 2014, 20:14:59 By : Revil-Nunor
Thread opened Thread closed  
Ultimate game card ANSWER_TRAK 
By : aarooking77 - February 09, 2014, 15:29:57
So, I recently bought an ultimate game card. I would like to subscribe with both my brothers, and my…...
The : 2014-02-09 15:29:57
1 / 143 February 09, 2014, 19:41:37 By : Revil-Nunor
Thread opened Thread closed  
Currency. CCMTracker 
By : seblet - February 06, 2014, 07:25:15
Need Change currency. My country has changed currency to Euro , but in dofus mobile payment is old currency - Ls . ; /Plea…...
The : 2014-02-06 07:25:15
6 / 228 February 08, 2014, 08:55:37 By : davanaslikta
Thread opened Thread closed  
Shadow Multiman not granted with magazine subscription CCMTracker 
By : GrandWing - January 25, 2014, 12:45:51
Izmar please help Early in December I subscribed for a year with the special that included the magazine, which should …...
The : 2014-01-25 12:45:51
7 / 365 January 29, 2014, 20:39:39 By : [Izmar]
Thread opened Thread closed  
Pay-By-Cash
By : Formor - January 25, 2014, 16:10:55
Issues In an Email, I received. You have a PayByCash balance of 6.00 USD. To use it: [*]…...
The : 2014-01-25 16:10:55
3 / 146 January 26, 2014, 02:15:37 By : Revil-Nunor
Thread opened Thread closed  
UGC ANSWER_TRAK 
By : Formor - January 24, 2014, 18:54:57
Points Confused. Purchased a $25 Game card, using for me and wife. Issue is Payed for one account, went to …...
The : 2014-01-24 18:54:57
4 / 106 January 24, 2014, 19:37:01 By : Formor
Thread opened Thread closed  
Subscribing Problem ANSWER_TRAK 
By : USAFxElite - January 20, 2014, 18:38:03
I'm returning after purchasing a lovely new desktop that'll allow me to play Dofus to the fullest. T…...
The : 2014-01-20 18:38:03
1 / 145 January 20, 2014, 18:53:52 By : Revil-Nunor
Thread opened Thread closed  
Choose a user name/edit account info not working
By : IronJerome - January 18, 2014, 15:04:19
Validation/Subscrition problem Heya. I want to sub a new account, my number 10 paid account, but keep getting caught up on an a…...
The : 2014-01-18 15:04:19
1 / 115 January 18, 2014, 19:54:32 By : Revil-Nunor
Thread opened Thread closed  
Boku Problem .
By : ElecAquaFire - January 07, 2014, 12:53:13
Halpp D: Sooooo , Used Boku , loaded up , waited for the code , got it , put it on the Payment tab for boku .…...
The : 2014-01-07 12:53:13
6 / 204 January 18, 2014, 19:36:06 By : donmasa
Thread opened Thread closed  
Problem with Mastercard Debit Card ANSWER_TRAK 
By : thefiestiamoche - January 08, 2014, 06:15:10
I selected to purchase a 3-month subscription package and tried to purchase the subscription. I …...
The : 2014-01-08 06:15:10
9 / 287 January 16, 2014, 17:34:18 By : schizophreniac
Thread opened Thread closed  
payment method problems
By : xiakeyu - January 09, 2014, 20:38:18
Ideal and Paypal Hi, I would like to subscribe for a month but it says that Ideal and Paypal are unavailable but it'…...
The : 2014-01-09 20:38:18
2 / 196 January 14, 2014, 08:37:58 By : blackrain2
Thread opened Thread closed  
Problem Subscribing & Purchasing Orgrines ANSWER_TRAK 
By : gobbollyiel - January 08, 2014, 01:50:42
Won't accept payment On December 5, 2013, i purchased a 1 month subscription to dofus. A little more than a week later, …...
The : 2014-01-08 01:50:42
3 / 163 January 09, 2014, 06:31:37 By : Revil-Nunor
Thread opened Thread closed  
I subscribed but didnt get items? ANSWER_TRAK 
By : Endeavor - January 08, 2014, 01:51:21
so i subscribed got the swashbuckling bandit sword, but I didnt get the tofu token or the wabbit tok…...
The : 2014-01-08 01:51:21
2 / 112 January 08, 2014, 02:21:48 By : InuzukaKiba
Thread opened Thread closed  
I need help plz from Gm/Admin/Modo
By : InfinityMastaaNega - January 07, 2014, 18:03:02
Help plz Hello to start fast I went and put my code for subscribe and ogrine but when it was all finish I for…...
The : 2014-01-07 18:03:02
4 / 171 January 07, 2014, 18:15:35 By : Amanatsu
Thread opened Thread closed  
eftpos ANSWER_TRAK 
By : blackrain2 - January 03, 2014, 20:17:52
hi just wondering if someone can buy p2p with a eftpos card?...
The : 2014-01-03 20:17:52
1 / 128 January 03, 2014, 21:21:33 By : Revil-Nunor
Thread opened Thread closed  
Subscription delay time for new accounts
By : skultaker - January 01, 2014, 16:09:31
So I recently decided I wanted 2 new accounts, and I already know that you cannot sub via credit …...
The : 2014-01-01 16:09:31
4 / 208 January 02, 2014, 00:24:44 By : skultaker
Thread opened Thread closed  
subscription multimen ANSWER_TRAK 
By : amlion - December 03, 2013, 22:33:19
I was wondering if the shadow multimen is included in the 1 year+ mag bundle? Thanks...
The : 2013-12-03 22:33:19
3 / 197 December 30, 2013, 02:28:12 By : Revil-Nunor
Thread opened Thread closed  
Multiman question
By : dwarfyyyy - December 29, 2013, 16:11:29
Hello, this account is fairly new and I would really like to purchase the 1 Year P2P to also get Sha…...
The : 2013-12-29 16:11:29
3 / 155 December 29, 2013, 20:56:46 By : Revil-Nunor
Thread opened Thread closed  
Subscription Enquiry. ANSWER_TRAK 
By : lilcrumpzman - December 28, 2013, 02:41:42
Hey, I'm just wondering - If I'm already subbed & I decide to subscribe again whilst I'm still subsc…...
The : 2013-12-28 02:41:42
1 / 124 December 28, 2013, 03:34:56 By : Revil-Nunor
Thread opened Thread closed  
Paypal and Credit Card payment options "Temporarlily Unavaliable" ANSWER_TRAK 
By : Simuseb - December 23, 2013, 23:38:23
Yes, I know I need to send a ticket to support and have already done so. Anyway, so recently my brot…...
The : 2013-12-23 23:38:23
5 / 240 December 26, 2013, 08:10:52 By : Unshockability
Thread opened Thread closed  
problems with subscription methods.... all of them... ANSWER_TRAK 
By : nomportant - December 22, 2013, 01:53:16
Hi.... I have been having trouble with my subscription methods ever since i tried to get back to…...
The : 2013-12-22 01:53:16
12 / 296 December 24, 2013, 12:21:43 By : maarten-hs
Thread opened Thread closed  
Wait 24hrs or 4 months+? ANSWER_TRAK 
By : fghj24 - December 17, 2013, 04:24:10
Subscription credit card issue Hello, I've been trying to subscribe my account for some time now and it seems like there is still n…...
The : 2013-12-17 04:24:10
14 / 428 December 24, 2013, 11:34:09 By : mariachiaragoretti
Thread opened Thread closed  
Issues with mobile payment ANSWER_TRAK 
By : Kurvi-Tasch - December 23, 2013, 14:21:38
Hi Friends, I am from India. Well whenever i try to subscribe via Mobile Payment or ZONG …...
The : 2013-12-23 14:21:38
3 / 150 December 24, 2013, 09:26:00 By : donmasa
Thread opened Thread closed  
Unable to suscribe using any method - Payment Blocked for your comunity.
By : kromx - December 04, 2013, 08:54:15
Old accouns, Hispanic-Latin Accounts in International servers, Hello. Not sure if it's only for hispanic people that play in international servers, but there is…...
The : 2013-12-04 08:54:15
4 / 183 December 24, 2013, 07:02:06 By : porchea
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