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Rescheduled server transfers 21 February 2017, 16:53 By : [Nerodos]

Hello,

Due to the recent breeding bug, access to paddocks had to be closed from Friday 02/17 to Tuesday, 02/21. Because of that, players who have booked a server transfer for Tuesday 02/21 didn't have the opportunity to correctly handle their paddocks and the mounts they wished to carry over to their new server with them.

As such, server transfers that were initially due this week have been rescheduled, and will take place on Tuesday 02/28, during the next weekly maintenance, in order to let everyone have an opportunity to organize properly.

Thank you for your patience and understanding.

Title Replies / Views Last action
Announcement
Thread opened Thread closed Pinned
Ukash Payments modified
By : [Izmar] - March 28, 2014, 18:41:59
The payment team is modifying our Ukash payment options. If you use this payment option and your PIN code becomes invalid, please send us a message on the new Ankama support website: Click here Thank you for reading!...
The : 2014-03-28 18:41:59
-- / -- March 28, 2014, 18:41:59 By : [Izmar]
Important threads
Thread opened Thread closed Pinned
Credit Card Payment Issues DEVTRACKER  * 1 2 
By : [satochan] - January 12, 2012, 11:59:29
Introduction Some of you have issues with Credit Card payments. These are due to a strengthening of our security measures. We are trying to solve the problems encountered on a case by case scenario via Ankama Support. However, it seems useful to give you some information by looking at specific examples. You will find below explanations of the problems you may encounter depending on you...
The : 2012-01-12 11:59:29
59 / 22772 December 26, 2016, 01:06:17 By : coolraskal
Thread opened Thread closed Pinned
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By : Izmar - May 25, 2010, 11:29:04
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The : 2010-05-25 11:29:04
153 / 30897 August 23, 2016, 15:24:33 By : Bll00DY
Thread opened Thread closed Pinned
Rixty acceptance will be discontinued soon
By : admin - October 15, 2013, 17:12:33
Rixty vouchers will no longer be accepted on Ankama payment pages starting from October, the 21th 2013 at 0h00 (PDT). In order to rationalize our payment acceptance, we have decided to stop our partnership with Rixty. We encourage you to redeem your remaining codes as soon as possible. We are deeply sorry for the inconvenience and we encourage you to use other available payment methods. ...
The : 2013-10-15 17:12:33
1 / 1206 October 15, 2013, 20:20:47 By : Revil-Nunor
Thread opened Thread closed Pinned
[Read-Me] Subscription Issues DEVTRACKER 
By : Kaoly - June 27, 2008, 11:48:48
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The : 2008-06-27 11:48:48
2 / 11348 January 06, 2010, 20:04:02 By : Izmar
Thread opened Thread closed Pinned
[FAQ] Answers to Every P2P Question!
By : [MOD]Wish - December 24, 2008, 18:59:49
(Yes, even yours!) Most commonly asked questions/problems are in bold for quick reference. :) Posts that duplicate questions on this FAQ will be deleted without warning, so please read up! :) Subscription [*] I noticed debits from ANKAMAGAMES, ANKAMA EDITIONS, ANKAMAGAMES INT on my bank statements but I've never ordered anything. Why is this? My subscription gift [*] I picked the wrong subscription gi...
The : 2008-12-24 18:59:49
0 / 9788 December 24, 2008, 18:59:49 By : [MOD]Wish
Thread opened Thread closed Pinned
The Gift of Knowledge
By : Admin - August 01, 2008, 14:58:30
Don't know what you're losing out on by not becoming a Full member?Feeling a little overwhelme…...
The : 2008-08-01 14:58:30
0 / 7002 August 01, 2008, 14:58:30 By : Admin
Thread opened Thread closed Pinned
Information about subscriptions by Audio code
By : Admin - June 12, 2008, 15:23:13
...
The : 2008-06-12 15:23:13
0 / 8742 June 12, 2008, 15:23:13 By : Admin
Forum threads
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this item is not available for your community
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moved  
moved : Returning player: restored character half an hour ago but still isn't restored?
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-- / --
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Thread opened Thread closed  
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moved  
moved : is my charachter slots purchase bugged?
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-- / --
Thread opened Thread closed  
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Thread opened Thread closed  
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Thread opened Thread closed  
Capital Contros and Dofus Team
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Page not found AnkaTracker 
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Thread opened Thread closed  
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The : 2016-03-14 22:46:44
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Thread opened Thread closed  
no payment option
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The : 2016-01-30 07:33:09
3 / 537 March 20, 2016, 04:55:45 By : Revil-Nunor
Thread opened Thread closed  
Your payment could not be credited since no payment has been registered for this transaction AnkaTracker  ANSWER_TRAK 
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Your payment could not be credited since no payment has been registered for this transaction Yeah, happened to me twice. On accounts that has been active for more than 48 hours. I submitted a ticket, but it seems like there's only one guy working in customer service responding to as many tickets as it exists in this world. Paypal has been declined, credit cards are declined, any other inform...
The : 2014-05-13 23:22:32
28 / 10857 March 11, 2016, 22:09:23 By : fretter
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