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Announcement
Thread opened Thread closed Pinned
Ukash Payments modified
By : [Izmar] - March 28, 2014, 18:41:59
The payment team is modifying our Ukash payment options. If you use this payment option and your PIN code becomes invalid, please send us a message on the new Ankama support website: Click here Thank you for reading!...
The : 2014-03-28 18:41:59
-- / -- March 28, 2014, 18:41:59 By : [Izmar]
Important threads
Thread opened Thread closed Pinned
Credit Card Payment Issues DEVTRACKER  * 1 2 
By : [satochan] - January 12, 2012, 11:59:29
Introduction Some of you have issues with Credit Card payments. These are due to a strengthening of our security measures. We are trying to solve the problems encountered on a case by case scenario via Ankama Support. However, it seems useful to give you some information by looking at specific examples. You will find below explanations of the problems you may encounter depending on you...
The : 2012-01-12 11:59:29
55 / 20007 June 21, 2015, 21:40:32 By : Revil-Nunor
Thread opened Thread closed Pinned
New Mobile Payment Providers Worldwide DEVTRACKER  * 1 2 3  4
By : Izmar - May 25, 2010, 11:29:04
3 mobile payment providers have been recently added in several countries. Here is the list:...
The : 2010-05-25 11:29:04
151 / 27763 September 16, 2014, 17:56:14 By : Revil-Nunor
Thread opened Thread closed Pinned
Rixty acceptance will be discontinued soon
By : admin - October 15, 2013, 17:12:33
Rixty vouchers will no longer be accepted on Ankama payment pages starting from October, the 21th 2013 at 0h00 (PDT). In order to rationalize our payment acceptance, we have decided to stop our partnership with Rixty. We encourage you to redeem your remaining codes as soon as possible. We are deeply sorry for the inconvenience and we encourage you to use other available payment methods. ...
The : 2013-10-15 17:12:33
1 / 1007 October 15, 2013, 20:20:47 By : Revil-Nunor
Thread opened Thread closed Pinned
[Read-Me] Subscription Issues DEVTRACKER 
By : Kaoly - June 27, 2008, 11:48:48
Hey guys,I'm not sure if you are aware of this, but when you have a problem subscribing …...
The : 2008-06-27 11:48:48
2 / 11131 January 06, 2010, 20:04:02 By : Izmar
Thread opened Thread closed Pinned
[FAQ] Answers to Every P2P Question!
By : [MOD]Wish - December 24, 2008, 18:59:49
(Yes, even yours!) Most commonly asked questions/problems are in bold for quick reference. :) Posts that duplicate questions on this FAQ will be deleted without warning, so please read up! :) Subscription [*] I noticed debits from ANKAMAGAMES, ANKAMA EDITIONS, ANKAMAGAMES INT on my bank statements but I've never ordered anything. Why is this? My subscription gift [*] I picked the wrong subscription gi...
The : 2008-12-24 18:59:49
0 / 9519 December 24, 2008, 18:59:49 By : [MOD]Wish
Thread opened Thread closed Pinned
The Gift of Knowledge
By : Admin - August 01, 2008, 14:58:30
Don't know what you're losing out on by not becoming a Full member?Feeling a little overwhelme…...
The : 2008-08-01 14:58:30
0 / 6832 August 01, 2008, 14:58:30 By : Admin
Thread opened Thread closed Pinned
Information about subscriptions by Audio code
By : Admin - June 12, 2008, 15:23:13
...
The : 2008-06-12 15:23:13
0 / 8539 June 12, 2008, 15:23:13 By : Admin
Forum threads
Thread opened Thread closed  
Payed for one month but got no access AnkaTracker 
By : miguellouco - Today - 00:12:55
as tittle says I payed for 1 month like 2-3 hours ago, i even got a email saying the payment went th…...
The : 2016-05-03 00:12:55
3 / 35 Today - 16:10:38 By : [Nerodos]
Thread opened Thread closed  
No payment method in Thailand
By : saltkung - Yesterday - 05:27:35
No payment method in Thailand Hi. I'm living in Thailand and I'm trying to buy p2p. There arent any payment methods.The only one a…...
The : 2016-05-02 05:27:35
1 / 29 Today - 05:28:34 By : Revil-Nunor
Thread opened Thread closed  
Capital Contros and Dofus Team
By : 5616306096 - April 15, 2016, 14:16:48
Capital Contros and Dofus Team Hey guys i recently i started playing on Rushu. I've subbed once for one week with kamas to ogrines,…...
The : 2016-04-15 14:16:48
1 / 170 April 16, 2016, 06:59:33 By : Revil-Nunor
Thread opened Thread closed  
I pay for 1 year subscription but not get subscription
By : m2es - March 12, 2016, 14:07:47
I pay for 1 year subscription but not get subscription and the money already from my bank account I…...
The : 2016-03-12 14:07:47
2 / 309 March 31, 2016, 20:04:40 By : SirenSongstress
Thread opened Thread closed  
Page not found AnkaTracker 
By : Brutefus - March 30, 2016, 11:20:53
When I confirm order, it sends me to a page that cannot be found Hello, Each time I try to buy a subscription, it sends me to an ankama page with an error saying: …...
The : 2016-03-30 11:20:53
6 / 148 March 30, 2016, 17:42:57 By : Brutefus
Thread opened Thread closed  
paysafecard not working AnkaTracker 
By : richiesambora - March 14, 2016, 22:46:44
trying to buy ogrine packs, says in the USA paysafecards work, so I went and spent a lot of money on one, start processing, then once I'm on the LAST page, it says it wont accept pins from the US, when on the main page, it did. this is completely unfair, it says I can use it on every page UNTIL the very last page. is there some way you can honor the payments you say you accept?...
The : 2016-03-14 22:46:44
7 / 326 March 28, 2016, 02:34:50 By : karlomarsi
Thread opened Thread closed  
no payment option
By : superpokerpegasus - January 30, 2016, 07:33:09
Hi. I'm a player from Philippines. why did you remove the payment option via sms? it is my only way …...
The : 2016-01-30 07:33:09
3 / 304 March 20, 2016, 04:55:45 By : Revil-Nunor
Thread opened Thread closed  
Your payment could not be credited since no payment has been registered for this transaction ANSWER_TRAK  AnkaTracker 
By : MaroSamayo - May 13, 2014, 23:22:32
Your payment could not be credited since no payment has been registered for this transaction Yeah, happened to me twice. On accounts that has been active for more than 48 hours. I submitted a ticket, but it seems like there's only one guy working in customer service responding to as many tickets as it exists in this world. Paypal has been declined, credit cards are declined, any other inform...
The : 2014-05-13 23:22:32
28 / 9688 March 11, 2016, 22:09:23 By : fretter
Thread opened Thread closed  
why are there no reasonable options to subscribe?
By : ZeusOTC - February 15, 2016, 17:53:25
Seriously. The phone text thing was great. debit card was fine. I was even willing to use paypal. No…...
The : 2016-02-15 17:53:25
2 / 333 February 20, 2016, 20:39:43 By : Revil-Nunor
Thread opened Thread closed  
No Payment Methods Available from North America AnkaTracker  * 1 2 3  7
By : [Nerodos] - May 04, 2015, 03:26:02
Can somebody please let Ankama know they should tell us what's going on here? I mean, credit card…...
The : 2015-05-04 03:26:02
308 / 3777 February 13, 2016, 21:58:05 By : Revil-Nunor
Thread opened Thread closed  
Will you allow me to buy Ogrines, please?
By : -LaI- - February 05, 2016, 11:50:46
Could someone explain why Ogrines can't be bought from Spain? And before someone suggest going to th…...
The : 2016-02-05 11:50:46
1 / 207 February 13, 2016, 21:53:58 By : Revil-Nunor
Thread opened Thread closed  
How to subcribe
By : dddddcvhb - February 11, 2016, 04:31:43
How do you guys get subcribe , cause i try to and it says that i dont belong to this community lol...
The : 2016-02-11 04:31:43
2 / 236 February 11, 2016, 14:03:28 By : Alyss-Sin
moved  
moved : Help on resetting secret answer
By : superpokerpegasus - January 31, 2016, 19:48:02
Is there any way to reset my secret Q & A?...
The : 2016-01-31 19:48:02
-- / --
Thread opened Thread closed  
Subbing with Amazon
By : Jilleeeee - January 18, 2016, 09:58:51
So for the past couple years, when it came to adding subscription time to my accounts, I would often…...
The : 2016-01-18 09:58:51
5 / 434 January 25, 2016, 04:19:31 By : Pacito-Travels
Thread opened Thread closed  
I cant buy ogrines with credit card AnkaTracker 
By : heraklijo - January 21, 2016, 02:09:37
So, yesterday i tried to buy ogrines by credit card method and i got this Your payment could not be…...
The : 2016-01-21 02:09:37
15 / 348 January 21, 2016, 20:06:11 By : [Nerodos]
Thread opened Thread closed  
worst subscription methods ever. impossible to p2p. ANSWER_TRAK  AnkaTracker 
By : scigostinho - January 12, 2016, 12:50:11
I have to say your payment methods are the worst I've come across. You actually have me huffin & puffin, struggling in order to give you money for your product. I registered my accounts in Portugal, live in the Netherlands. I try paypal, either only gives me the 1 year possibility (and forget that, NOT gonna invest 50 euros on something i cant even smoothly start for a week or a month) or gives m...
The : 2016-01-12 12:50:11
11 / 503 January 20, 2016, 22:01:55 By : [Nerodos]
Thread opened Thread closed  
Payment issue AnkaTracker 
By : -legend-of-agi- - January 19, 2016, 17:40:49
Hello guys. I tryied to make payment several times. Every time I try got error like ''payment not a…...
The : 2016-01-19 17:40:49
1 / 159 January 19, 2016, 17:44:20 By : [Nerodos]
Thread opened Thread closed  
Allopass code subcription.
By : Yavendil - January 18, 2016, 16:45:58
Hey. I'd like to ask if there is any problem with subbing by this method right now? I have bought th…...
The : 2016-01-18 16:45:58
1 / 168 January 19, 2016, 06:06:23 By : Revil-Nunor
moved  
moved : Wheat plant's cordinates
By : Ka1FF - January 15, 2016, 21:02:26
Wheat pLant's cordinates Need help cant find any normal wheat plant , Wiki cordinates wrong's! Would be osom if somebody give…...
The : 2016-01-15 21:02:26
-- / --
Thread opened Thread closed  
Still able to use Rixty cards?
By : griffmcclurg - January 09, 2016, 20:29:53
Title asks it all....
The : 2016-01-09 20:29:53
3 / 263 January 13, 2016, 23:15:13 By : Revil-Nunor
Thread opened Thread closed  
Cant Make Any Purchases AnkaTracker 
By : griffmcclurg1 - January 08, 2016, 23:40:39
So whenever i go to buy something from the shop it reads Your payment could not be credited since n…...
The : 2016-01-08 23:40:39
7 / 336 January 09, 2016, 00:04:14 By : [Nerodos]
Thread opened Thread closed  
kamas exchange bug
By : Koekzak - January 01, 2016, 13:37:38
Hey guys, Kamas exchange is bugged. It says I don't have enough ogrines to buy ogrines... got 5m …...
The : 2016-01-01 13:37:38
2 / 587 January 03, 2016, 21:16:15 By : willcurtisng
Thread opened Thread closed  
Ingame kama exchange
By : ccclolccc - December 25, 2015, 12:04:58
ankama shield I opened the ingame kama exchange today and it asked me to log on even tho i am logged into the game…...
The : 2015-12-25 12:04:58
3 / 370 December 30, 2015, 18:12:49 By : Revil-Nunor
Thread opened Thread closed  
Thailand Subscription
By : kamitenshi777 - December 21, 2015, 17:52:05
I am from Thailand and the three options to subscribe are: SMS code, paysafecard, and orgines. I tri…...
The : 2015-12-21 17:52:05
3 / 339 December 26, 2015, 20:39:18 By : Revil-Nunor
Thread opened Thread closed  
Method of payment
By : MIOSOULi - August 22, 2015, 14:50:29
I want to subscribe I am from philippines and i just wanna know if this kind of payment [url=http://www.bpicards.com/Car…...
The : 2015-08-22 14:50:29
6 / 932 December 23, 2015, 06:01:46 By : Revil-Nunor
Thread opened Thread closed  
Do the two type of ogrines cumulate? AnkaTracker 
By : bobo-me - December 18, 2015, 10:04:54
If i were to buy 6k ogrines with money and another 3k with kamas would i be able to buy a 9k ogrine item(server change) from the shop....
The : 2015-12-18 10:04:54
2 / 228 December 18, 2015, 10:15:47 By : bobo-me
Thread opened Thread closed  
subscription problem
By : mizzat1986 - December 04, 2015, 16:26:05
anyway in america to subscribe for orgins or sub without using a credit card when i try it gets bloc…...
The : 2015-12-04 16:26:05
1 / 272 December 05, 2015, 20:55:55 By : Revil-Nunor
Thread opened Thread closed  
This Game's Payment System
By : Defiy - December 03, 2015, 13:29:13
How does it work? How much of this game is Free and what are the limitations/...
The : 2015-12-03 13:29:13
4 / 422 December 04, 2015, 08:13:52 By : kubala55
Thread opened Thread closed  
Cant get the free subscription gift from Ankama cause of innactivity AnkaTracker 
By : Fokiossssss - December 01, 2015, 21:07:46
Heloo guys, i got an e-mail saying that i got a subscription gift for 10-days, but i logged in to do…...
The : 2015-12-01 21:07:46
6 / 271 December 01, 2015, 21:40:51 By : Fokiossssss
Thread opened Thread closed  
Cannot subscribe through interac
By : aleksandramalo - November 15, 2015, 16:45:25
2048: Sorry, this payment method is currently unavailable. Please try 2048: Sorry, this payment method is currently unavailable. Please try Is what I get when I try to …...
The : 2015-11-15 16:45:25
1 / 275 November 16, 2015, 00:32:44 By : [MOD]Fiora
Thread opened Thread closed  
[Solution] New way to subscribe! AnkaTracker 
By : [Nerodos] - June 07, 2015, 23:21:24
A tedious solution to a big problem. Section One: Introduction Think there is no way to subscribe to the game you love Dofus in North America and other regions that are blocked from using credit cards? Think again because there is a way to do so I got the idea from a player in a different thread a few weeks ago I would like to credit him but I can't find the thread I saw it in so thanks to you! I decided to make its own post to s...
The : 2015-06-07 23:21:24
17 / 1886 October 30, 2015, 05:22:54 By : Revil-Nunor
Thread opened Thread closed  
what is more payment options? AnkaTracker 
By : FJFLICKZ - October 28, 2015, 18:22:10
If i confirm a order through this method what is the form of payment?...
The : 2015-10-28 18:22:10
3 / 258 October 28, 2015, 18:31:35 By : [Nerodos]
Thread opened Thread closed  
What to do
By : FJFLICKZ - October 24, 2015, 01:53:29
Hi, so i made this account in the us now i live in Colmbia just came back after a break and now that…...
The : 2015-10-24 01:53:29
7 / 506 October 26, 2015, 16:01:32 By : Revil-Nunor
Thread opened Thread closed  
Problem Paying
By : FJFLICKZ - October 19, 2015, 01:40:06
Hi so I moved from the US to Colombia and when i try to pay with a credit or debit card and select p…...
The : 2015-10-19 01:40:06
5 / 366 October 19, 2015, 16:56:37 By : Revil-Nunor
Thread opened Thread closed  
Moving to a different country and worried I will not be able to sub
By : Zing-Zing - October 18, 2015, 20:47:57
Subscription options after moving countries The title says it really... later this year/early next year I'll be moving from the UK to the USA an…...
The : 2015-10-18 20:47:57
4 / 325 October 19, 2015, 09:59:11 By : Zing-Zing
Thread opened Thread closed  
Transaction Details
By : DoomsdayHD - October 11, 2015, 02:17:14
I tried to subscribe but it didn't work. They keep saying Your payment could not be credited since …...
The : 2015-10-11 02:17:14
9 / 463 October 12, 2015, 02:11:38 By : Revil-Nunor
Thread opened Thread closed  
Cant Subscribe AnkaTracker 
By : kyle------------------------- - October 09, 2015, 18:42:44
Ive been trying to sub my 4th account and everytime i put all my info in and it tries to process it …...
The : 2015-10-09 18:42:44
21 / 654 October 12, 2015, 01:47:31 By : Revil-Nunor
moved  
moved : i cant transfer my charachter?????
By : dragonfablie - October 01, 2015, 20:38:44
i want to transfer my darkvlad character to rushu. i have 4 chars in dark vlad and 1 in rushu. why i…...
The : 2015-10-01 20:38:44
-- / --
Thread opened Thread closed  
when will be the 20% off event back in the weekend? AnkaTracker 
By : dragonfablie - October 01, 2015, 17:29:55
it was really short that its only for 2 days... i want to transfer and add slots but i dont have eno…...
The : 2015-10-01 17:29:55
3 / 371 October 01, 2015, 18:23:23 By : dragonfablie
Thread opened Thread closed  
Zalblacks set ANSWER_TRAK 
By : weejoe - September 23, 2015, 18:17:44
So as soon as the website showed the page saying if you purchase 3,000 ogrines or more you will obta…...
The : 2015-09-23 18:17:44
2 / 374 September 23, 2015, 20:25:21 By : weejoe
Thread opened Thread closed  
Discount for Subscribers
By : EnvoyOfTheDarkneSS - September 21, 2015, 19:34:18
Hello, i'm posting this thread because i think it's not just me. My account is currently subscribed…...
The : 2015-09-21 19:34:18
11 / 654 September 23, 2015, 09:04:46 By : EnvoyOfTheDarkneSS
Thread opened Thread closed  
No options to buy Master Pack USA
By : StonerElfMarley - September 13, 2015, 00:29:19
I'm really dissappointed that the Master Pack isn't available for the US has anyone found a way arou…...
The : 2015-09-13 00:29:19
4 / 549 September 15, 2015, 04:16:14 By : StonerElfMarley
Thread opened Thread closed  
question about SMS + Code AnkaTracker 
By : ahmed1234567 - September 08, 2015, 16:48:24
question about SMS + Code Hello guys .. i hope everything is okay .. if i send SMS to make subscription 1 week in game dofus and i get the code but i don't use it for 7 days or maybe less , after these days can i use it or i need to send another SMS to get a new code .? or this code does not has range time and i can use it anytime i want .. !!...
The : 2015-09-08 16:48:24
4 / 446 September 08, 2015, 18:13:07 By : ahmed1234567
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