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Announcement
Thread opened Thread closed Pinned
Ukash Payments modified
By : [Izmar] - March 28, 2014, 18:41:59
The payment team is modifying our Ukash payment options. If you use this payment option and your PIN code becomes invalid, please send us a message on the new Ankama support website: Click here Thank you for reading!...
The : 2014-03-28 18:41:59
-- / -- March 28, 2014, 18:41:59 By : [Izmar]
Important threads
Thread opened Thread closed Pinned
New Mobile Payment Providers Worldwide DEVTRACKER  * 1 2 3  4
By : Izmar - May 25, 2010, 11:29:04
3 mobile payment providers have been recently added in several countries. Here is the list:...
The : 2010-05-25 11:29:04
153 / 28969 August 23, 2016, 15:24:33 By : Bll00DY
Thread opened Thread closed Pinned
Credit Card Payment Issues DEVTRACKER  * 1 2 
By : [satochan] - January 12, 2012, 11:59:29
Introduction Some of you have issues with Credit Card payments. These are due to a strengthening of our security measures. We are trying to solve the problems encountered on a case by case scenario via Ankama Support. However, it seems useful to give you some information by looking at specific examples. You will find below explanations of the problems you may encounter depending on you...
The : 2012-01-12 11:59:29
58 / 21411 July 11, 2016, 23:53:49 By : Fsalt
Thread opened Thread closed Pinned
Rixty acceptance will be discontinued soon
By : admin - October 15, 2013, 17:12:33
Rixty vouchers will no longer be accepted on Ankama payment pages starting from October, the 21th 2013 at 0h00 (PDT). In order to rationalize our payment acceptance, we have decided to stop our partnership with Rixty. We encourage you to redeem your remaining codes as soon as possible. We are deeply sorry for the inconvenience and we encourage you to use other available payment methods. ...
The : 2013-10-15 17:12:33
1 / 1115 October 15, 2013, 20:20:47 By : Revil-Nunor
Thread opened Thread closed Pinned
[Read-Me] Subscription Issues DEVTRACKER 
By : Kaoly - June 27, 2008, 11:48:48
Hey guys,I'm not sure if you are aware of this, but when you have a problem subscribing …...
The : 2008-06-27 11:48:48
2 / 11231 January 06, 2010, 20:04:02 By : Izmar
Thread opened Thread closed Pinned
[FAQ] Answers to Every P2P Question!
By : [MOD]Wish - December 24, 2008, 18:59:49
(Yes, even yours!) Most commonly asked questions/problems are in bold for quick reference. :) Posts that duplicate questions on this FAQ will be deleted without warning, so please read up! :) Subscription [*] I noticed debits from ANKAMAGAMES, ANKAMA EDITIONS, ANKAMAGAMES INT on my bank statements but I've never ordered anything. Why is this? My subscription gift [*] I picked the wrong subscription gi...
The : 2008-12-24 18:59:49
0 / 9643 December 24, 2008, 18:59:49 By : [MOD]Wish
Thread opened Thread closed Pinned
The Gift of Knowledge
By : Admin - August 01, 2008, 14:58:30
Don't know what you're losing out on by not becoming a Full member?Feeling a little overwhelme…...
The : 2008-08-01 14:58:30
0 / 6929 August 01, 2008, 14:58:30 By : Admin
Thread opened Thread closed Pinned
Information about subscriptions by Audio code
By : Admin - June 12, 2008, 15:23:13
...
The : 2008-06-12 15:23:13
0 / 8646 June 12, 2008, 15:23:13 By : Admin
Forum threads
Thread opened Thread closed  
Open letter to Ankama Support
By : worldkit - Yesterday - 04:30:48
A copy of my email to the creators of Dofus Here is a copy of what my wife and I (two avid Dofus players) wrote to Ankama, through the support website. Needless to say, we are eternal fans of this game, but we are kind of tired of subscription problems, and we simply try to resolve it, once and for all... =================================================== I would like to pay for a year (or two years) for my four accounts, namely: th...
The : 2016-08-25 04:30:48
0 / 37 Yesterday - 04:30:48 By : worldkit
Thread opened Thread closed  
No Payment Methods Available from North America AnkaTracker  * 1 2 3  7
By : [Nerodos] - May 04, 2015, 03:26:02
Can somebody please let Ankama know they should tell us what's going on here? I mean, credit card…...
The : 2015-05-04 03:26:02
310 / 4286 August 22, 2016, 07:02:03 By : SirenSongstress
Thread opened Thread closed  
Payment option for my country
By : Bll00DY - August 20, 2016, 08:55:40
Well as the title says can you input a payment option like mobile payment for my country. I am from…...
The : 2016-08-20 08:55:40
2 / 51 August 21, 2016, 03:26:44 By : Bll00DY
Thread opened Thread closed  
Payment Options For Asian Player
By : L1ghtHe4rt - May 24, 2016, 07:38:09
Hi, im just wondering is there another payment methods for asian player besides using credit card ? …...
The : 2016-05-24 07:38:09
3 / 238 August 20, 2016, 15:29:10 By : worldkit
Thread opened Thread closed  
worst subscription methods ever. impossible to p2p. ANSWER_TRAK  AnkaTracker 
By : scigostinho - January 12, 2016, 12:50:11
I have to say your payment methods are the worst I've come across. You actually have me huffin & puffin, struggling in order to give you money for your product. I registered my accounts in Portugal, live in the Netherlands. I try paypal, either only gives me the 1 year possibility (and forget that, NOT gonna invest 50 euros on something i cant even smoothly start for a week or a month) or gives m...
The : 2016-01-12 12:50:11
12 / 677 August 20, 2016, 15:28:18 By : worldkit
Thread opened Thread closed  
Paysafecard payment
By : xristina-yo - August 14, 2016, 17:19:02
Help So, I've recently wanted to start playing dofus again , after i quit for the past 4 years and a lot …...
The : 2016-08-14 17:19:02
1 / 59 August 20, 2016, 15:21:02 By : worldkit
Thread opened Thread closed  
Ogrine Payments
By : 1niceboy - July 05, 2016, 09:02:19
payment selections need more Ogrine should be able to be bought with prepaid cards and paypal account why can we use paypal for o…...
The : 2016-07-05 09:02:19
0 / 141 July 05, 2016, 09:02:19 By : 1niceboy
moved  
moved : Returning player: restored character half an hour ago but still isn't restored?
By : EpicKillah - June 12, 2016, 16:32:24
Hey guys, just returned to dofus Boguht 6000 ogrines, restored my 199 sac half an hour ago, i log…...
The : 2016-06-12 16:32:24
-- / --
Thread opened Thread closed  
Multiple Use of Credit Card
By : OhGurl - June 10, 2016, 02:44:52
If I have 8 accounts and I want to make a purchase on all 8 of them using my card, will that flag me…...
The : 2016-06-10 02:44:52
1 / 244 June 10, 2016, 03:26:32 By : highwayevil
Thread opened Thread closed  
circle k gift card (alternative payment)
By : Red-Dawn-Member - June 09, 2016, 16:17:50
hey, i use to use the circle k gift card option to buy ogrines and come back to find it is gone? jus…...
The : 2016-06-09 16:17:50
0 / 176 June 09, 2016, 16:17:50 By : Red-Dawn-Member
Thread opened Thread closed  
Facebook link free week subscription AnkaTracker 
By : kaoriXroxas - May 29, 2016, 00:41:08
hi i saw a link on Facebook for a 2 weeks for 1 subscription and when i click on it, it doesn't…...
The : 2016-05-29 00:41:08
7 / 377 May 31, 2016, 19:38:20 By : [Nerodos]
Thread opened Thread closed  
Why is "Transfer a character to a new account" so expensive?
By : CoolRay - May 09, 2016, 06:11:39
I have 2 level 199 characters, and several characters over 170. I think I could fashion a team with …...
The : 2016-05-09 06:11:39
2 / 354 May 29, 2016, 07:28:45 By : ikkirikki
Thread opened Thread closed  
1 Year p2p items.. AnkaTracker 
By : Emblemio - May 24, 2016, 16:17:45
How often you change 1 year p2p items? right now its Armoured dragonturkey...
The : 2016-05-24 16:17:45
6 / 268 May 25, 2016, 20:20:59 By : Emblemio
moved  
moved : is my charachter slots purchase bugged?
By : dragonfablie - May 04, 2016, 20:48:04
i buyed for more characters slots but i can only make 6 characters in a server, when its normal 32..…...
The : 2016-05-04 20:48:04
-- / --
Thread opened Thread closed  
Payed for one month but got no access AnkaTracker 
By : miguellouco - May 03, 2016, 00:12:55
as tittle says I payed for 1 month like 2-3 hours ago, i even got a email saying the payment went th…...
The : 2016-05-03 00:12:55
4 / 360 May 03, 2016, 21:48:00 By : miguellouco
Thread opened Thread closed  
No payment method in Thailand
By : saltkung - May 02, 2016, 05:27:35
No payment method in Thailand Hi. I'm living in Thailand and I'm trying to buy p2p. There arent any payment methods.The only one a…...
The : 2016-05-02 05:27:35
1 / 230 May 03, 2016, 05:28:34 By : Revil-Nunor
Thread opened Thread closed  
Capital Contros and Dofus Team
By : 5616306096 - April 15, 2016, 14:16:48
Capital Contros and Dofus Team Hey guys i recently i started playing on Rushu. I've subbed once for one week with kamas to ogrines,…...
The : 2016-04-15 14:16:48
1 / 328 April 16, 2016, 06:59:33 By : Revil-Nunor
Thread opened Thread closed  
I pay for 1 year subscription but not get subscription
By : m2es - March 12, 2016, 14:07:47
I pay for 1 year subscription but not get subscription and the money already from my bank account I…...
The : 2016-03-12 14:07:47
2 / 433 March 31, 2016, 20:04:40 By : SirenSongstress
Thread opened Thread closed  
Page not found AnkaTracker 
By : Brutefus - March 30, 2016, 11:20:53
When I confirm order, it sends me to a page that cannot be found Hello, Each time I try to buy a subscription, it sends me to an ankama page with an error saying: …...
The : 2016-03-30 11:20:53
6 / 293 March 30, 2016, 17:42:57 By : Brutefus
Thread opened Thread closed  
paysafecard not working AnkaTracker 
By : richiesambora - March 14, 2016, 22:46:44
trying to buy ogrine packs, says in the USA paysafecards work, so I went and spent a lot of money on one, start processing, then once I'm on the LAST page, it says it wont accept pins from the US, when on the main page, it did. this is completely unfair, it says I can use it on every page UNTIL the very last page. is there some way you can honor the payments you say you accept?...
The : 2016-03-14 22:46:44
7 / 519 March 28, 2016, 02:34:50 By : karlomarsi
Thread opened Thread closed  
no payment option
By : superpokerpegasus - January 30, 2016, 07:33:09
Hi. I'm a player from Philippines. why did you remove the payment option via sms? it is my only way …...
The : 2016-01-30 07:33:09
3 / 447 March 20, 2016, 04:55:45 By : Revil-Nunor
Thread opened Thread closed  
Your payment could not be credited since no payment has been registered for this transaction ANSWER_TRAK  AnkaTracker 
By : MaroSamayo - May 13, 2014, 23:22:32
Your payment could not be credited since no payment has been registered for this transaction Yeah, happened to me twice. On accounts that has been active for more than 48 hours. I submitted a ticket, but it seems like there's only one guy working in customer service responding to as many tickets as it exists in this world. Paypal has been declined, credit cards are declined, any other inform...
The : 2014-05-13 23:22:32
28 / 10134 March 11, 2016, 22:09:23 By : fretter
Thread opened Thread closed  
why are there no reasonable options to subscribe?
By : ZeusOTC - February 15, 2016, 17:53:25
Seriously. The phone text thing was great. debit card was fine. I was even willing to use paypal. No…...
The : 2016-02-15 17:53:25
2 / 475 February 20, 2016, 20:39:43 By : Revil-Nunor
Thread opened Thread closed  
Will you allow me to buy Ogrines, please?
By : -LaI- - February 05, 2016, 11:50:46
Could someone explain why Ogrines can't be bought from Spain? And before someone suggest going to th…...
The : 2016-02-05 11:50:46
1 / 298 February 13, 2016, 21:53:58 By : Revil-Nunor
Thread opened Thread closed  
How to subcribe
By : dddddcvhb - February 11, 2016, 04:31:43
How do you guys get subcribe , cause i try to and it says that i dont belong to this community lol...
The : 2016-02-11 04:31:43
2 / 337 February 11, 2016, 14:03:28 By : Alyss-Sin
moved  
moved : Help on resetting secret answer
By : superpokerpegasus - January 31, 2016, 19:48:02
Is there any way to reset my secret Q & A?...
The : 2016-01-31 19:48:02
-- / --
Thread opened Thread closed  
Subbing with Amazon
By : Jilleeeee - January 18, 2016, 09:58:51
So for the past couple years, when it came to adding subscription time to my accounts, I would often…...
The : 2016-01-18 09:58:51
5 / 567 January 25, 2016, 04:19:31 By : Pacito-Travels
Thread opened Thread closed  
I cant buy ogrines with credit card AnkaTracker 
By : heraklijo - January 21, 2016, 02:09:37
So, yesterday i tried to buy ogrines by credit card method and i got this Your payment could not be…...
The : 2016-01-21 02:09:37
15 / 521 January 21, 2016, 20:06:11 By : [Nerodos]
Thread opened Thread closed  
Payment issue AnkaTracker 
By : -legend-of-agi- - January 19, 2016, 17:40:49
Hello guys. I tryied to make payment several times. Every time I try got error like ''payment not a…...
The : 2016-01-19 17:40:49
1 / 233 January 19, 2016, 17:44:20 By : [Nerodos]
Thread opened Thread closed  
Allopass code subcription.
By : Yavendil - January 18, 2016, 16:45:58
Hey. I'd like to ask if there is any problem with subbing by this method right now? I have bought th…...
The : 2016-01-18 16:45:58
1 / 264 January 19, 2016, 06:06:23 By : Revil-Nunor
moved  
moved : Wheat plant's cordinates
By : Ka1FF - January 15, 2016, 21:02:26
Wheat pLant's cordinates Need help cant find any normal wheat plant , Wiki cordinates wrong's! Would be osom if somebody give…...
The : 2016-01-15 21:02:26
-- / --
Thread opened Thread closed  
Still able to use Rixty cards?
By : griffmcclurg - January 09, 2016, 20:29:53
Title asks it all....
The : 2016-01-09 20:29:53
3 / 362 January 13, 2016, 23:15:13 By : Revil-Nunor
Thread opened Thread closed  
Cant Make Any Purchases AnkaTracker 
By : griffmcclurg1 - January 08, 2016, 23:40:39
So whenever i go to buy something from the shop it reads Your payment could not be credited since n…...
The : 2016-01-08 23:40:39
7 / 474 January 09, 2016, 00:04:14 By : [Nerodos]
Thread opened Thread closed  
kamas exchange bug
By : Koekzak - January 01, 2016, 13:37:38
Hey guys, Kamas exchange is bugged. It says I don't have enough ogrines to buy ogrines... got 5m …...
The : 2016-01-01 13:37:38
2 / 718 January 03, 2016, 21:16:15 By : willcurtisng
Thread opened Thread closed  
Ingame kama exchange
By : ccclolccc - December 25, 2015, 12:04:58
ankama shield I opened the ingame kama exchange today and it asked me to log on even tho i am logged into the game…...
The : 2015-12-25 12:04:58
3 / 473 December 30, 2015, 18:12:49 By : Revil-Nunor
Thread opened Thread closed  
Thailand Subscription
By : kamitenshi777 - December 21, 2015, 17:52:05
I am from Thailand and the three options to subscribe are: SMS code, paysafecard, and orgines. I tri…...
The : 2015-12-21 17:52:05
3 / 456 December 26, 2015, 20:39:18 By : Revil-Nunor
Thread opened Thread closed  
Method of payment
By : MIOSOULi - August 22, 2015, 14:50:29
I want to subscribe I am from philippines and i just wanna know if this kind of payment [url=http://www.bpicards.com/Car…...
The : 2015-08-22 14:50:29
6 / 1127 December 23, 2015, 06:01:46 By : Revil-Nunor
Thread opened Thread closed  
Do the two type of ogrines cumulate? AnkaTracker 
By : bobo-me - December 18, 2015, 10:04:54
If i were to buy 6k ogrines with money and another 3k with kamas would i be able to buy a 9k ogrine item(server change) from the shop....
The : 2015-12-18 10:04:54
2 / 338 December 18, 2015, 10:15:47 By : bobo-me
Thread opened Thread closed  
subscription problem
By : mizzat1986 - December 04, 2015, 16:26:05
anyway in america to subscribe for orgins or sub without using a credit card when i try it gets bloc…...
The : 2015-12-04 16:26:05
1 / 362 December 05, 2015, 20:55:55 By : Revil-Nunor
Thread opened Thread closed  
This Game's Payment System
By : Defiy - December 03, 2015, 13:29:13
How does it work? How much of this game is Free and what are the limitations/...
The : 2015-12-03 13:29:13
4 / 508 December 04, 2015, 08:13:52 By : kubala55
Thread opened Thread closed  
Cant get the free subscription gift from Ankama cause of innactivity AnkaTracker 
By : Fokiossssss - December 01, 2015, 21:07:46
Heloo guys, i got an e-mail saying that i got a subscription gift for 10-days, but i logged in to do…...
The : 2015-12-01 21:07:46
6 / 377 December 01, 2015, 21:40:51 By : Fokiossssss
Thread opened Thread closed  
Cannot subscribe through interac
By : aleksandramalo - November 15, 2015, 16:45:25
2048: Sorry, this payment method is currently unavailable. Please try 2048: Sorry, this payment method is currently unavailable. Please try Is what I get when I try to …...
The : 2015-11-15 16:45:25
1 / 379 November 16, 2015, 00:32:44 By : [MOD]Fiora
Thread opened Thread closed  
[Solution] New way to subscribe! AnkaTracker 
By : [Nerodos] - June 07, 2015, 23:21:24
A tedious solution to a big problem. Section One: Introduction Think there is no way to subscribe to the game you love Dofus in North America and other regions that are blocked from using credit cards? Think again because there is a way to do so I got the idea from a player in a different thread a few weeks ago I would like to credit him but I can't find the thread I saw it in so thanks to you! I decided to make its own post to s...
The : 2015-06-07 23:21:24
17 / 2128 October 30, 2015, 05:22:54 By : Revil-Nunor
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