First of all, on behalf of the support team, please accept our deepest apologies for the long delays in ticket responses you’ve had over the past months. We completely agree with you that the situation is unacceptable, and we are taking steps to try to improve the speed of responses. We have already hired several new English support agents and this week they have started working through the backlog.
Our goal is to provide you with timely, professional support. We apologize again for the delays and we thank the many players who have stayed with us so patiently in spite of these problems.
Thank you for reading this message, and here's to a better support future for the English community. =)
UPDATE: Some of you with tickets older than 2 weeks may soon receive an automated response asking if you are still in need of assistance.
This is the first step to sorting out the ticket backlog and will allow the team to see which tickets need to be priority. It's not an attempt to get rid of you or ignore you, so please respond to your ticket if you get this message and still need help. If not, you don't need to do anything.
|Information and announcements||Posts/Topics||Replies||Last post|
Everything you need to know about ongoing modifications and evolutions to the game.
May 20, 2014, 16:15:52
On : Notes for Update 2.19
By : [Nerodos]
Everything you need to know about server status, maintenance hours, and the potential problems the game might encounter.
June 18, 2014, 20:43:28
On : Exceptional Maintenance Period…
By : [Izmar]
|Dofus: The Game||Posts/Topics||Replies||Last post|
Welcome to the Incarnam Inn
This is a forum for new adventurers just beginning their DOFUS story.
Please introduce yourself and don't be shy! You can ask our experienced players for advice and information about the game.
August 18, 2014, 20:06:54
On : Leveling tips.
By : Paayngamez
Use this forum to discuss General topics about DOFUS.
Please post technical problems in Problems and Solutions. Thanks!
Today - 10:35:28
On : Friendly Poeple On Solar
By : redyron
Problems and solutions
This section is where players help other players troubleshoot.
Please use support.ankama.com to report bugs or seek account help.
Today - 11:28:44
On : Bots on shika
By : Dantay6
Discuss issues and news for your server. Buy and sell items, advertise a guild, connect with other players, or recruit for dungeon runs and hunting parties!
Sub-forums : Rushu , Markets of Rushu , Rosal , Markets of Rosal , Shika , Markets of Shika , Solar , Markets of Solar , Zatoïshwan , Markets of Zatoïshwan , Nomarow / Нигруст , Markets of Nomarow / Магазины Нигруста , Dark Vlad , Markets of Dark Vlad
Today - 04:45:03
On : MOD-help topic.
By : superbroer
Learn tips and tricks, share your knowledge, learn how to play the market.
Yesterday - 19:46:32
On : profession choice
By : killerz120
Forums dedicated to the classes of DOFUS. Share advice for equipment, and offer ideas for builds or spells.
Sub-forums : General Class Discussion , Ecaflip , Sadida , Eniripsa , Osamodas , Iop , Enutrof , Cra , Sram , Feca , Xelor , Sacrier , Pandawa , Rogue , Masqueraider , Foggernaut
Today - 12:33:59
On : black magic love GURU vashikar…
By : omnaath24
|Evolution and Input||Posts/Topics||Replies||Last post|
On this forum, the members of the Zenith discuss game issues with the entire community. Only Zenith members can begin topics, but everyone can contribute.
Today - 06:43:33
On : Cra Balancing
By : vagabaka
Do you have a suggestion for how Dofus can improve, or a remark you'd like to make about a game feature? The Suggestion Box is accepting your thoughts!
Today - 10:26:40
On : Eniripsa's Word of Thorn - Let…
By : imnotreallyafanoffrigost
|Technical Discussions||Posts/Topics||Replies||Last post|
Subscription and payment
Info, tips, process, ideas... players help other players with the subscription process in this section.
If you encounter problems while trying to subscribe, please contact support.ankama.com!
August 18, 2014, 09:36:47
On : Extremely disappointing
By : Amanatsu
Typos and spelling mistakes
Report any typos or spelling mistakes you find in-game here.
August 17, 2014, 22:36:57
On : Multiple client launch
By : Revil-Nunor
Discuss game modifications that are currently being tested.
August 12, 2014, 11:26:34
On : How to Install the Beta Client
By : Nerd-Tease
Find out everything there is to know about Ogrines. This section is linked directly to comments on the official Ogrines Blog.
Yesterday - 17:50:49
On : Payment
By : Revil-Nunor
|Roleplay and Player Creations||Posts/Topics||Replies||Last post|
Fan Art and Videos
This forum is devoted to the creations of you, the players! Pictures, videos, music, animations, stories, all of these creations have a place here as long as it's linked to DOFUS!
Yesterday - 22:00:14
On : Kill solo Celestial Bearbarian
By : Mishna
Spitting Bwork Tavern
This forum is for role-players only. Here you can write your history, describe your adventures and develop your in-game personality, or interact with other players to create DOFUS stories together.
Please use the language of the World of Twelve.
August 14, 2014, 15:43:49
On : The Journal of a Hordemongerer
By : ZaneH1359
This section is for promoting and discussing events run by our Volunteer Eventmasters (also known as GMs).
Only Eventmasters can start new threads.
June 11, 2014, 02:59:40
On : [FYI] Moderator Help for Playe…
By : [GM]Contorta
Off-Topic posts that are of interest to the Dofus Community.
Notice! This forum will not advance your post count!
Sub-forums : Off Topic Discussion , Forum Games and Off-Topic Roleplay
August 18, 2014, 04:25:11
On : true or false
By : BluSkies
|Dofus & Co||Posts/Topics||Replies||Last post|
You can arrange to meet other players or the Ankama team (outside the game world) and talk about conventions, tournaments, or any other Dofus events in real life.
August 11, 2014, 00:40:05
On : Anybody here from California?
By : Freaky-Sneaky
You can give your opinion about mangas, artbooks, figurines, and other derivative products of the Dofus Universe.
July 29, 2014, 06:03:38
On : The DOFUS movie: the official …
By : deandip
May 09, 2014, 12:00:24
On : Can't log in to my Dofus accou…
By : gamemasternl